New Wharf Hall Reviews

Student Review: 3.1 /5

By member666081 On 7th February 22 Verified student

I lived here Sept 2021 - July 2022 and they have been newly renovated so the place is amazing! Please don't listen to these old reviews, we had a cleaner you comes in once a week and a sink in our room with a 3/4 size bed, security 24/7. Its amazing for the price. The cleaner doesn't clean the kitchen, only the toilets and showers so the kitchens can get quite messy but they are all state of the arts, very modern and new.

Filthy halls infested with carpet beetles. The halls manager refused to fumigate the building and now the beetles have been carried to homes all over the country I have found them in my own house all due to negligence from the halls management team.

If u book room looking toward canal u would be happy. For my year there werent that much party animals in accomodation. It is really calm and quiet. In my flat everything was clean. Your room is big enough and leisure center is just in front of uni.

If you came here expecting to have functioning internet i suggest you look somewhere else my guy

The only advice I can give for new wharf is do not come here. Besides the location this is the worst living experience I’ve ever had. Our oven and extractor fan was broke for the first 3 months we were here despite writing it on the repairs list more than once. Also none of the heaters work and you can expect to not have hot water for at least 1/2 days per week (once we had no hot water for a whole week). The cleaners don’t clean but by far the worst person at new wharf is the hall manager. She is never in the office so even if you wanted to complain there’s no one to do it to. However when it’s time for a health and safety check you can expect to get a strike if you leave 1 or 2 dirty plates by the sink. So far she’s had the nerve to give us 2 strikes for leaving a few plates by the sink even though nothing in our flat works and she never turns up for work. Simply disgraceful that she has the nerve to give us strikes when we aren’t even given hot water or an oven. Disgraceful.

I can't stress to you as to how terrible this accommodation is! Firstly the hall manager is never there, you can hear running water constantly as well as banging music because the walls are so thin you can hear everything, the beds and chairs are uncomfortable, it's always too warm and the internet doesn't work in my room! seriously do not choose this accommodation!

The people and social experiences you will get here will be second to none, it is loud so dont live here expecting silence during the week but that comes with being a first year. Everything in the flats is cheap and broken, things look unclean even when cleaned to within and inch of their lives and the chairs/bed is very uncomfortable. Windows don't open more than an inch so no air can circulate and eventually your kitchen will smell hideous and it will cling to your clothes. Washers and dryers are expensive yet still the cheapest around, and dont even clean your clothes properly. The staff are good and bad, maintenance is usually done quickly however they will look for anything to complain about and essentially force you to live how they choose. Hall manager is never around and not very good. Cleaners can't clean to save their lives and will leave notes complaining how dirty you are after waking you up cackling in the hallways at 8am. If I had more space to complain i could.

For £99/pw nobody expects the lap of luxury, but New Wharf barely meets the most basic of expectations. I attended 2 open days & New Wharf was the only hall that was unavailable for viewings. There are no social areas whatsoever, except for the painful wooden chairs in the kitchen. The staff treat students with utter contempt, waltzing through your flat randomly, usually to try & find something to issue a disciplinary for, constantly interfering & patronising. The fire alarm is tested at 8:45am every Monday almost as if intended to punish. The shower-heads are terrible. The whole building is too warm all of the time. DMU host a graduation event in the car park & build a huge metal structure which takes days & is extremely noisy. You'll need a thick mattress topper if you don't want to wake up in pain every morning. WiFi strength is different in every room & always slow. There were rumours of mice in one flat which were confirmed when traps appeared in our flat with no explanation.

Student Review: 2 /5

By member1024120 On 26th September 16 Verified student

this place is so bad to live in! the rooms feel like prisons, kitchens are terrible, building is too warm, they're too cheap to install a lift so living on the top floor is a nightmare, the shower room and toilet are old and pretty much what i imagine prison to be like. the fact that the rules are that nobody can stay over is pathetic. i think with paying them rent and so much of it for such a s*** place, i should have been entitled to have a guest over if i chose to. after all i am 23 and have been living independently for 2 years. it is very restricting. not to mention the security staff that just let themselves into people's flat without even having the courtesy to knock. when i private rented, my landlord knocked if they came over, they never just let themselves in as they had some decency and some respect. staff here clearly have none. they do a fire drill/test every Monday morning so good luck with that also. don't live here unless prison is where you wanna be.

The internet plan says 30mb, I get f****** 5mb sort your s*** out

WiFi is affordable and fair, just same sex flat arrangements & overnight stays aren't allowed. Its okay but not as good as other flats.

Especially wifi is great. You don't have to pay. Last year it was necessary to pay.

The place is nothing too special but the people you meet will make the experience special.

First off the rooms themselves: the desk size is reasonable, which almost makes up for the impressively uncomfortable chair, and the impressively crappy mattress. There is reasonable storage space in the room, although all the furniture does feel unreasonably cheap and somehow rushed. The kitchen's the same, with awful fittings and appliances that WILL break. The shared bathrooms can only be described as "grim". Also everything's lit (even the rooms) with fluorescent bulbs. Yay. Also expect windows you can't open properly and a broken storage heater. The staff are kind of a joke: the cleaners don't do their job properly (ever), there's almost never anyone in the office, and the maintenance swings from genuinely fast and effective to incompetent. The security varies too, with some being friendly and helpful and others being smarmy control freaks. There's a lot more to complain about, but don't let this put you off the FIAD course, which is so worth it.

There was no common room where you could meet other people from other flats. The kitchen/social space in the flat is also rather small if you live with 6 other people

great value for money. management was a little useless though..

My halls experience was 2 years ago and I stayed with my housemates till year 3 a great start to my journey

Worst halls by miles, constantly harassed by the staff and regularly fined for next to nothing, cleaners do very little and the "hall manager" was very rarely in the office. The likes of the radiators and cookers are older than time itself and do not work. No social area, nor anyway to sit comfortably in the flat. Mice infestation which we were not told about. Constant building work in the morning which wasn't mentioned in the contract. Two cupboards in the kitchen are useless and can not be accessed. Broken things replaced with more broken things i.e cooker. No ventilation, extremely warm.

The cleaners and maintenance are awful and inconsiderate however the halls are in a perfect location and the rooms have a lot of storage space.

Half way through term we had a mice problem, I was on the third floor and they still got in. People in the office are rarely there when needed. However, staff are nice and friendly especially the maintenance bloke who is willing to fix things or replace them. In terms of location you are only a few minutes away from De Montford and its a short walk to get to town and Tesco is just round the corner.

I lived here from 2013 to 2014 and didn't really have much of a choice because I was a foundation student. Having a single bed was quite disappointing but I got used to it, our kitchen however was absolutely tiny and as a block we had no communal space at all. I lived on the top floor of the furthest block and I really think the uni needs to install an elevator because taking your shopping up those stairs was awful and moving in and out was almost impossible. This being said, the staff we had working at new wharf were fantastic and were always there for anything if we needed them, although the hall manager wasn't great. I heard last year that all of the staff who would come and do checks on the students and have safety talks with us were made redundant which I was very sad to hear about and I think students will suffer without their support

Its alright, there's a lot good with the accommodation like the staff and the river view. However we had some mice/rats in the accommodation throughout the year and it took ages to get sorted

Hall manager never there so people can't get parcels. Cleaners turn up at like 8 am when people are sleeping and have loud conversations. Local restaurant bars really loud and ensure plenty of drunk people pass by early in the morning on a weekday. Ontop of that, the uni begin construction work right next to the accommodation, so daily construction noises beginning at 7 am every day happens.