Sir Charles Groves Halls Reviews

When I arrived the room was covered in a thick layer of dust and the bathroom had the previous occupiers hair all over the walls with black mould in places as well as an unhoovered floor. The accommodation is central but it is way too noisy, the windows barely block out the sound from heavy traffic and it’s hard to get a good night’s sleep. My flat didn’t have a vacuum and when myself and the 3 others each individually asked about why we don’t have a vacuum we were just told we should have one with no effort to even resolve our problem. My housemate ended up caving in and buying one instead because we received no help at reception. We have now discovered we don’t have an iron as well despite there being a box for it. We don’t even want to try reception this time. Lastly we have now been without constant running water for 5 days with little to no communication, I conveniently received an update email a day after a petition had surfaced online about the accommodation.

Out of all the halls I've seen/lived in this one is by far the absolute worst. Yes it's super close to uni/conservatoire but I promise any length of travel is worth it. Nearly all of my flatmates (including me) have had their bathroom flooded due to pipes dripping and you have to put a request through because they won't deal with your case if you ask in person, but maintenance still haven't shown up and it's been nearly 2 weeks. My room has literal black mold in it and it's already made me ill within 1 week. Our kitchen isn't fully equipped either (no oven shelves and still no kitchen mop), yet these things have been requested multiple times. The room has no air but if you open the window it becomes so cold or noisy that you have to close it again. The room itself was incredibly dirty with dust everywhere that we had to clean as soon as I arrived. There are only 4 washing machines for the whole building so it's almost impossible get access to them.

The lift is not working for almost 3 months till now! (I am living at 7th Floor). They refused to refund or made any action for this, just ask us to wait! So inconvenient! Worst experience ever!

was okay however we got broken into one night and security did nothing about it

disgusting accommodation

This is the worst accommodation you can probably spend your student time in. I came to the deluxe room thinking ill be paying for the best room. I got in with BLOOD and hair on the bed, the bathroom and the kitchen filled with fungus, the shower filled with fungus. The microwave was melting iron into my food and when it got replaced , it was replaced with a DIRTY microwave that burns the dirt and produces gas each time I use it. I informed the staff and they told me I should clean the other students dirt. I pay almost 1000 pounds a month were you can EASILY find a better cheaper and cleaner place.!

i had to write another review after my first review, the managers got in touch with me and solved my case with professionalism, which was much appreciated, the issue was the employee not the liberty living. although i have to add another issue which is the internet speed after 5 oclock which is extremely slow

This new rule regarding our parcel delivery being held “hostage” till 4 o’clock. I understand that this might be because they are busy but then you need to add to more staff or atleast be courteous enough to us residents to send an email regarding it when I’m getting a new email regarding next year bookings or maintenance every other day, not just put a letter infront of your reception desk hoping we see it. When I go to the reception desk and ask why they tell me “ oh we had the letter since Monday this is the only entrance you should have seen it” and when asked about why this is happening she tells me it’s written in the letter read the letter. And when asked why is there this new rule she tells me some one went on a vacation, we’re not allowed to go to vacation now ? How is this professional when I’m paying for these services and I can’t even get a courteous answer. I’ve recommended this place to many people, now i regret that