Daisybank Villas Reviews

its a mess from day one honestly. you want hot water? its broken 3 times in the first 3 months of moving in and they have taken 3 to 5 days to fix it. U want a reception for your packages/complaints? its alright they closed that because they rented it out as they were getting bombarded with complaints about the terrible state of most rooms on top of getting the majority of students packages signed off and losing it/them disappearing around certain staff. I've been here 3 months and i beg no one make the same mistake i made. My bedroom window is from the 1920s and i can hear someone sneeze from the 3rd floor cause double glazing doesn't exist yet. I wish i was the only one with problems here but everyone i have met here has had it even worse with respect to repairs and management. you can get much better accommodation for the price I promise. The only good thing about this place is its washing machine. if that's what your looking for your in for a treat.

✔ Good location: 5 min. walk to Oxford road., Lidl, Tesco, a drugstore, and cafes: Cafe Nero, Tim Hortons etc., Whitworth Art Gallery and Whitworth pak. ✔ Students residences will always cost more. ✔ Ensuite rooms are quite spacious with all the basics. ✔ Good kitchen with a washing machine, bring you own cutlery and kettle. ✔ The plants, lamps, mugs, bedcovers etc, which you see on the website are for demonstration purpose only, so buy/bring your own stuff. ✔ Some things fail: the lowest drawer in the wardrobe set was broken, the door in the shower cabinet won't always close, water pressure from the shower was very small. ✔ The challenge: the absence of the reception at Daisybank; needed to sort everything out via the main reception, via calls and 20 minutes walks, one more app, you are doomed on weekends. The reception at DB started to emerge only in July 2019, with one friendly person there, who is supposed to do other stuff, like cleaning allover etc. ✔ Friendly maintenance

It is a complete mess. The only positives are room sizes and the appliances (fridge, washing machine, hob) being quite new. The day I arrived the bed was in separate pieces and they sent me to other room to spend the night. Both the mattress and the mattress covers were dirty and I had to make at least 10 phone calls to get everything in order. The rooms are not in good condition: the sealings are moldy, there is broken furniture which they do not replace, hot water might not work, etc. Maintenance people are overworked which leads to weeks of waiting to get something fixed and then half-assing the job. The fact that there is no personel on site means that every problem takes a lot of time to get solved, and you would expect much more for the price paid. For some reason they keep bombarding you with emails of crappy social events and pointless activities in the Reception building 20 minutes away.

Only positive is that the the rooms are quite big. If you pay extra for an en-suite, the bathroom is the same size as one you would share with 2-3 people if you go for shared. You can’t have your parcels delivered to the flat and the office is at least a 20 minute walk away. Our hot water was getting turned off at night but they tried to say we were using it all when half my flat mates leave at weekends. The price is extortionate for what you get. Accommodation in Manchester is expensive anyway but usually for this price, you’d get a common room, gym etc but there’s nothing here. The main doors downstairs never really shut properly and don’t seem secure. The person to turn the fire alarm off is usually 2 hours away so if it’s going off at 1am, the fire men advise you to try and sleep through the alarm lol. I’ve seen the stairways get cleaned twice since I moved in in September and we had to beg them to provide a bin. The list would go on if I had enough room to write more lol.

The only thing its good for value is that they have a washing machine in the flat so you don't have to pay extra for your washings. There's only a bus 50 near to the accommodation but buses are rare (can be up to 20 minutes wait for each bus). I cant list any student accommodation that has a worse management than Daisybank Villas. 1st, the office is 15 minutes walk away (according to Google map). 2nd, the emergency hotline will not help you, eg my friend's studio flat has a rat at night, she phoned the emergency line and they told her to fill the 10 cm gap with her own clothes, if there's any damage(ie clothes bitten) or if she got bite by rat they won't take any responsibility. 3rd, my flatmate has been living without getting access to the post box for 7 months (more than half the time he's living here). 4th, during the course of 7 months, I have experienced 3 times staff breaking into my flat without any notice. They just knocked on my door and rudely ask for a viewing.

Extortionate prices for what you get. Kitchen/living room is so small that you’ll have to push the sofas (if you can call them that, more like concrete) around just to walk round it depending on where you’re trying to get to. There’s no common room or social spaces so if you want to meet people and socialise, you’re limited to who you share a flat with. You can’t get your parcels delivered to the halls itself and instead, have a 20 minute walk to the main office to collect them. The only part that gets cleaned is the small carpet area by the front door. We don’t get hot water after around 10pm. Maintainence are difficult to contact and you have to get in touch with the main office who only seem to reply to emails they find interesting. Intercom system is broken so you can’t open the front door to people unless you leave your flat. Windows don’t close properly and heaters smell funny which feels risky to use and the tv has about 3 working channels. But at least the rooms are big!