Daisybank Villas Reviews

Do not book to stay here. Property management is awful and don’t know how to manage. Staff are too concerned making tiktoks and videos for social media instead of addressing issues. I was living with mice for 4 months and so had my flatmates with nothing that got done even though we emailed and emailed them to sort it. Fire safety is also an issue with lights off in the night and has been pitch black at times I have evidence of this. Fire alarm also went off and no staff around, student had to let fire service into property, no one to head count or ensure everyone was out of building. I have evidence of serious breach of contract by Daisybank. Staff also come into flat at random times without asking, wasn’t dressed and staff member barged into my room without knocking. Property management blame issues on students rather than recognise they need to be a manager and make the property safe. Neil (maintenance) and an American guy who was staff was what made my review have stars.

Do not book to stay here. The property has various issues which never get resolved properly. Neil from maintenance and an American guy who works there are the most friendly and it isn’t their fault but the actual property management is awful. Staff are always on social media and creating tiktok videos meanwhile I was living with mice for 4 months. They got pest control out once and I’ve seen another review from a few years ago with the property manager blaming the students. Totally unacceptable, students aren’t to blame for holes behind appliances or poor upkeep of the property. Fire safety is also an issue with evidence I have lights were out in corridors at night and in the main building. The fire alarm once went off and another student had to let the fire service into the property. I felt unsafe at my time at Daisybank and also anxious. People just enter your flat whenever they feel like. All of which I have a record of and is a breach of contract

Overall, the property is okay. It's somewhat close to Manchester University and other amenities. Though, for the price being paid, it could be better and other accommodation can offer more as the building is fairly old and needs a bit of work doing to it, which goes into the room quality. Also, the accommodation has no security and the area (Rusholme) is not that safe at night and sometimes there are some strange types walking around, especially near the property. I recommend Daisybank Villas as the staff are great and it has a lot of support, though more money needs to be injected into this accommodation to really justify what you are paying.

Had a viewing at Daisybank Villas and it was great. The rooms and kitchen are all very spacious, and customer service advisors were lovely

THIS IS THE WORST PRIVATE STUDENT ACCOM FOR UOM STUDENTS. it is quite literally a fraudulent establishment. I have had problems with them from the start. before moving in, I asked for pictures of my room due to travelling restrictions I was unable to view it, they said it would be provided but did not ever send them, waited until got my keys and could not cancel my contract.... lets talk about the room, when I moved in, the house was FILTHY with no hot water running for a week, and apparently the cleaner had just been in, unprofessional. their excuse was no one had lived there due to the pandemic, but it is your duty as providers to OVERSEE an environment and make sure it is conducive for living and habitation. the lower ground CLASSIC ROOMS are terrible, you are in the basement with no view of the outside world, no natural light, VERY poor ventilation, my mental health suffered and my seasonal affinity disorder exacerbated. the maintenance issues in the flat were uncountable,

I moved in for my Masters and with working from my room it had been an experience luckily the room is spacious, I have my own bathroom and we have our own washing machine which I love! The down side is the WiFi is very on and off which isn't ideal. Great location about 20 mins from shops and university. I have had several issues which I reported on the app they can take their time but the maintenance men Niel and Scott go above and beyond they really do care for the building and your own well being. No job is too big or small for them professional and friendly which is just what you need when there is a problem. The staff are all very lovely and even better we have an office on site. I'd say overall good value, great location and friendly staff. If you're looking for somewhere spacious, ensuite and not too pricey definitely book here.

Listed Victorian building with a lot of character. Good location, with a variety shops around. Helen (manager) and Neil (maintenance) are very helpful! They work hard to make it better

Moved in at the start of September for my postgraduate studies. Very short walk to the shops and the Universities, and the no.50 bus is right outside which is really convenient. Kitchen is cosy and comes with a washing machine which I love! All rooms in our apartment are ensuite which is also great and the bedrooms are really spacious so you don't feel cramped if you have to work from your room. The only downsides are the main office being a 20minute walk away (they're currently building an office for Daisybank Villas) so collecting parcels/letters becomes tricky especially if you work long hours and the orange security light that shines into your room once it hits 6pm. However, staff at the office (shout out to Helen and Kerry!!) are extremely friendly and regularly setup events which is pretty cool. I would definitely recommend it to any potential students looking for somewhere cheap and nice to stay.

Internet is pretty decent, location is good. A few minutes away from university and directly in front of a bus that takes u to town. However, Full of mice and rats, and they do nothing about it. Moreover, there are no social spaces, Nothing gets fixed and oh, you don’t receive mail as they had a diversion to all mail without taking consent, then shut down their office due to coronavirus. Honestly, if u dont want to lose your sanity, don’t live here. At all.

really like this place. wish i had booked here for my first 2 years. it’s worth traveling to Park View for the events too.

I have enjoyed my year here, rooms are big and the staff on site are friendly. The only thing missing is a place to relax with mates which I think would be great. Events are currently held 20 mins down the road.

An excellent student accomodation very closed to the main campus of the university in a very green neighborhood. In about 10 minutes it is also possible to reach superdrug, lidl, tesco, poundland and the Withworth park. I am having a studio for more than 3 years since I found it very comfortable with all I need (en suite bathroom, laundry, internet and bill included). The studio is also in very good conditions, and during my second year has received also some further maintenance works. The only thing is the lack of a reception inside the property. However, you can find the reception after 15-20 minutes of walk.

you get wot you pay for. worth viewing ur allocated room before arriving cos they all seem different lay outs but nothing wrong with that unless you like to plan where ur things will go in ur room. the staff were helpful when i was askin loads of questions and changed rooms.

Good location for people wanting somewhere quiet. Theres outside space behind which could have more things for us residents like chairs or gym equipment. Theres also parking but you need to pay & then get a code for the gate.

Daisybank Villas is one of the best hostels in Manchester! The common room spacious and kitchen is just right. Excellent location for any student particular about serenity, amazing and helpful staff. Easy access to park, buses and shops( Tesco, Lidl, Worldwide, etc)_ Overall, Great and Peaceful hostel atmosphere. I enjoyed my stay here. Huge thumbs up.

I think Daisybank Villas is great for those who dont want the bells and whistles. I just wanted a cosy place & wasn’t interested in all the new places where everything is the same. Daisybank does need some attention but it also has character. My room has loads of light and tall ceilings. I’m unsure of what’s happening with Uni next year but I would consider booking here again.

I have been at Daisybank for 2 years and any issues I have had have been sorted out really fast. The staff told me the building is a listed building and that is why somethings can take a bit longer as they have to get special permission for certain things. The building looks lovely with trees and that. It's definitely missing space to gather with friends but in the summer they had a party and it was great!

Daisybank is a great place to live, the rooms are spacious with big windows which is great if you enjoy a bright room! The staff are friendly and always help if you have an issue.

Covid-19: I have been sent regular emails so i know what is going on, I have stayed at Daisybank due to not being able to go home and staff have helped by giving out puzzle books to take my mind off things.

pros: Considerate reception lady Shelly and friendly manager Kerry. Spacious room with great light and view. Peaceful and quiet environment. Satisfying furnitures and appliances. cons: inconvenience for parcel collection due to the closure of site office. maintenance seems not in time sometimes. A certain staff entered the apartment without any advanced notification in advance, even knocking, which need to be improved.

Covid-19: have no idea about this. Maybe just email greetings?

Things weren’t great when I arrived but since then all the staff have changed and I think they’re really friendly and I always see them around. They always stop and talk to you and if you tell them about a problem they will go to your room and have a look straight away. I think some of the reviews on here are a bit harsh and it would be wrong to write a bad review when things have obviously improved.

Covid-19: It was frustrating that we were kept waiting but the staff explained that it was the property owners and not them that we were waiting on. They were replying to emails on the same day, even if they didn’t have an update.

its a mess from day one honestly. you want hot water? its broken 3 times in the first 3 months of moving in and they have taken 3 to 5 days to fix it. U want a reception for your packages/complaints? its alright they closed that because they rented it out as they were getting bombarded with complaints about the terrible state of most rooms on top of getting the majority of students packages signed off and losing it/them disappearing around certain staff. I've been here 3 months and i beg no one make the same mistake i made. My bedroom window is from the 1920s and i can hear someone sneeze from the 3rd floor cause double glazing doesn't exist yet. I wish i was the only one with problems here but everyone i have met here has had it even worse with respect to repairs and management. you can get much better accommodation for the price I promise. The only good thing about this place is its washing machine. if that's what your looking for your in for a treat.

✔ Good location: 5 min. walk to Oxford road., Lidl, Tesco, a drugstore, and cafes: Cafe Nero, Tim Hortons etc., Whitworth Art Gallery and Whitworth pak. ✔ Students residences will always cost more. ✔ Ensuite rooms are quite spacious with all the basics. ✔ Good kitchen with a washing machine, bring you own cutlery and kettle. ✔ The plants, lamps, mugs, bedcovers etc, which you see on the website are for demonstration purpose only, so buy/bring your own stuff. ✔ Some things fail: the lowest drawer in the wardrobe set was broken, the door in the shower cabinet won't always close, water pressure from the shower was very small. ✔ The challenge: the absence of the reception at Daisybank; needed to sort everything out via the main reception, via calls and 20 minutes walks, one more app, you are doomed on weekends. The reception at DB started to emerge only in July 2019, with one friendly person there, who is supposed to do other stuff, like cleaning allover etc. ✔ Friendly maintenance

It is a complete mess. The only positives are room sizes and the appliances (fridge, washing machine, hob) being quite new. The day I arrived the bed was in separate pieces and they sent me to other room to spend the night. Both the mattress and the mattress covers were dirty and I had to make at least 10 phone calls to get everything in order. The rooms are not in good condition: the sealings are moldy, there is broken furniture which they do not replace, hot water might not work, etc. Maintenance people are overworked which leads to weeks of waiting to get something fixed and then half-assing the job. The fact that there is no personel on site means that every problem takes a lot of time to get solved, and you would expect much more for the price paid. For some reason they keep bombarding you with emails of crappy social events and pointless activities in the Reception building 20 minutes away.

Only positive is that the the rooms are quite big. If you pay extra for an en-suite, the bathroom is the same size as one you would share with 2-3 people if you go for shared. You can’t have your parcels delivered to the flat and the office is at least a 20 minute walk away. Our hot water was getting turned off at night but they tried to say we were using it all when half my flat mates leave at weekends. The price is extortionate for what you get. Accommodation in Manchester is expensive anyway but usually for this price, you’d get a common room, gym etc but there’s nothing here. The main doors downstairs never really shut properly and don’t seem secure. The person to turn the fire alarm off is usually 2 hours away so if it’s going off at 1am, the fire men advise you to try and sleep through the alarm lol. I’ve seen the stairways get cleaned twice since I moved in in September and we had to beg them to provide a bin. The list would go on if I had enough room to write more lol.

The only thing its good for value is that they have a washing machine in the flat so you don't have to pay extra for your washings. There's only a bus 50 near to the accommodation but buses are rare (can be up to 20 minutes wait for each bus). I cant list any student accommodation that has a worse management than Daisybank Villas. 1st, the office is 15 minutes walk away (according to Google map). 2nd, the emergency hotline will not help you, eg my friend's studio flat has a rat at night, she phoned the emergency line and they told her to fill the 10 cm gap with her own clothes, if there's any damage(ie clothes bitten) or if she got bite by rat they won't take any responsibility. 3rd, my flatmate has been living without getting access to the post box for 7 months (more than half the time he's living here). 4th, during the course of 7 months, I have experienced 3 times staff breaking into my flat without any notice. They just knocked on my door and rudely ask for a viewing.

Extortionate prices for what you get. Kitchen/living room is so small that you’ll have to push the sofas (if you can call them that, more like concrete) around just to walk round it depending on where you’re trying to get to. There’s no common room or social spaces so if you want to meet people and socialise, you’re limited to who you share a flat with. You can’t get your parcels delivered to the halls itself and instead, have a 20 minute walk to the main office to collect them. The only part that gets cleaned is the small carpet area by the front door. We don’t get hot water after around 10pm. Maintainence are difficult to contact and you have to get in touch with the main office who only seem to reply to emails they find interesting. Intercom system is broken so you can’t open the front door to people unless you leave your flat. Windows don’t close properly and heaters smell funny which feels risky to use and the tv has about 3 working channels. But at least the rooms are big!