Firhill Court Reviews

The first thing I have to say is the NEXT DAY MAINTENANCE! The light in my room was down one night and I reported it on the maintenance app. And a handyman came to fix it out on the noon of the next day even though with the disrupting pandemic which slows everything down. The price could be the cheapest around UofG. The shuttle bus services have been online for so long and really give us students big conveniences. It is a pity that I will leave Glasgow in the second half of 2021. If I would do my PhD in Glasgow, I would absolutely choose Firhill Court again.

Lovely and very helpful team. Good location with shopping and UofG within walking distance. The rooms can get a bit cold, but the heater does a decent job combined with a sweater.

I am currently a student at the University of Glasgow. To start with, it's location is great - 15 minutes walk to the main University building, around 5-8 minutes from Lidl and Tesco and 15 minutes walk to the city centre. The rent is ok and certainly less than Uni residence halls. You share a flat with 5 other people & share a kitchen, but shower room and toilet are en suite. There are no social areas outside of your flat i.e. there are no tv rooms, computer rooms or gym. However, there is a social area being developed outside including tables being built, a table tennis table, basketball ring and 2 exercise machines. There are free shuttle buses in the morning and evening taking you to the city centre or the main campus of UofG. Lot's of bike and car parking spaces. One negative comment is that laundry is expensive: £3.30 per load + £1.90 for the dryer. Since it's next to a stadium it can get noisy for a few hours on Saturdays if there is a football practice/match.

I have been enoying staying in Firhill Court for many years. The rooms are spacious compared to other accomondations I've seen and its great to have your own bathroom! The staff on site are super friendly and extremely helpful, trying to do anything they can to make your stay better!

I was unsure as to whether to book a room or not as the reviews were very mixed. After living there for a year, I did enjoy having an ensuite and a decent sized room for a very reasonable price when compared to uni owned halls. The reception staff are very friendly and the post-collection is very useful. The noise from people using the stairs at night can get very loud and nights when there are football matches in the stadium can be extremely loud and very crowde in the streets. I was fortunate that the elevator had no issues however the other block did have issues and it was not fixed for the rest of the year which caused a lot of issues. Flatmate years are very mixed and dont always go to Glasgow uni. If I could do this again I would go into uni owned halls for my first year to meet more first years, however, I do think it is great for older students or anyone staying for only a year. I did enjoy my stay and it is a good place if you're looking for something affordable

terrible staff, terrible internet feels like gulag

The 100£ cash back on early booking is a scam, they won't actually give it to you. Old beaten down building and extremely uncomfortable with broken furniture and bad equipment (no shower head? what is that prison vibe on about?). We have had a hole in our corridor ceiling for half a year. Any request to fix/change anything is mysteriously forgotten about the next day. If you have any issue with anything, forget about getting any help, they will just promise to take it up with their management but they never do. And forget about your back feeling good, those chairs and mattress will kill it in no time and the staff will never replace them (yay for hard metal springs everywhere). The kitchen was not even fixed from previous tenants, after we reported broken fridge shelves, after all nothing gets fixed here, which is funny because it seems to be the only policy they uphold. All the rules you sign for, no one will ever enforce those, go nuts. Good luck with bad flatmates.

Worst year of my life living here. Flat mates were awful, weird, awkward, didn’t clean up after themselves ever and kitchen was always a mess and never checked by accommodation. Bins were full of rats. Laundry is massively overpriced for machines that barely even work. The amount of times I’d have my washing on a full dry cycle and it still came out damp.... Rooms are falling apart and aren’t maintained besides little band aid repairs that break again a few weeks later. Also looking at the past reviews I’m pretty sure the accommodation is making fake positive reviews to combat the negative ones it’s been getting from genuine students living here as these reviews just go against what everyone else is saying and seem to conveniently pop up after every negative review. They’re clearly trying to make fake reviews to make this place seen not as bad as it is. Bottom line : if you want somewhere nice to live with decent people, this is not the place. Avoid if you can.

Have really enjoyed staying at Firhill Court, staff are great and really care. Had a really quiet flat but during one of my chats at the office they said they could move me. Location is a little out of the way but shuttle buses are provided and near Murano street which was great. My room was at the top and I had a great view of the stadium. Canal is a nice walk to the city centre and they are currently doing works outside Firhill so looking forward to seeing them complete.

Seriously regret choosing to live here. Flat mates are all weird and wasn’t given any personality information to match with people I might have actually got on with. Kinda ruined my experience living with weird people I have nothing in common with. Rooms are far too stuffy cause u can’t open ur window past 2cm. Furniture is falling apart. Kitchens arent cleaned. Don’t think the floor has been cleaned once since I moved in till I moved out. Bins overflow and full of rats. Washing is overpriced and a nightmare to have to carry ur dry washing in the rain from one building to another cause washing is another building. WiFi is unreliable and slow. Management nice enough but don’t really do much when u give feedback or complaints. Noise from stadium literally next door is annoying af. It’s clear this building and it’s furniture hasn’t been changed, replaced, upgraded or maintained in any way in the 12-15 years since these halls were built, besides a quick clean once a year. Don’t live here.

Have lived at Firhill for 3 years and had a great experience, rooms are en-suite, however bathrooms are a little small I spent my first year in university halls with shared bathrooms so am happy to have my own space. Staff are all very engaging and am disappointed that in my last year And few months I have not been able to pop to the office for a chat.

The staff are friendly, unfortunately, that's their best and only quality. If you ever need something from them, they will tell you that they will look into it and that's the last you will hear of it. The policies that they email about are not upheld whatsoever. Kitchen cleanliness is apparently important to them, but then again no one ever checks. Same with things like "quiet hours" after 10 pm, the worst thing that happens is security will come 20-30 mins after a call, tell people to be quiet, and that will last for about an hour until it's loud again. Furniture looks quite ridiculous (red plastic handles on everything) and is pretty banged up. Our freezer drawers were broken when we moved in, we reported it, but like all other things, this was just forgotten about. The kitchen layout is ridiculous and does not encourage socializing nor is it comfortable for cooking. The windows in the room can only be opened about 7-8cm due to a physical stopper. Great if you want a stuffy room.

This is not the place to go if you want a social experience in your first year at uni. There is no prior forms distributed asking about interests or personality, meaning that I had nothing in common with any of my flat mates, who were all, to be frank, pretty weird. I didn’t enjoy living here as a social experience, but the location was good and although it is overpriced for what it is, it is similarly priced to other student accommodation which is astronomically expensive. One of the worst aspects of the accommodation was the bin area which was not nearly of a large enough capacity for all of the residents, always overflowing and having a serious rat problem. Although the rooms were decent enough, I would really not recommend staying here overall.

My experience at Firhill Court was pretty mixed. The staff, cleaning and maintenance of the property were great across the board; all repairs were always done quickly. The location was alright, good access to local amenities and public transport, but was a lot of noise from construction and football matches. The shuttlebus service was also oversold as there was never more than 1 somewhat unreliable taxi available. The other tenants of the building were all pleasant & respectful, though I found there was a real lack of social spaces within the flat. At least the small communal spaces were easy to keep clean and were in good shape when we arrived. my biggest issue was with the rubbish disposal; it was clearly far below the capacity for the building and alway overfilled which attracted a lot of rats and made it difficult to dispose of my own rubbish even once a week. It was also almost prohibitively expensive for student accommodation, though the repairs and service made up for it a bit.

Overall I am happy I decided to stay in Firhill Court. Pros: En suite rooms Reasonably priced Free shuttle bus to/from uni 20-30 mins walk from Glasgow Uni Free parking They gave options to students wanting to leave due to coronavirus (even though the response was quite late) Cons Can get loud when there is a match in the stadium The lift in block C was not working for months Expensive laundry Rats next to the rubbish bin No social spaces

Tiny rooms get too hot in summer. Bins always full and can hear rats scurrying around so was scared to go near bins most times. Laundry too expensive for machines broken down or not working correctly half the time. Wifi slow and unreliable. Staff unhelpful. Glad I didnt have to return another year. Avoid.

Covid-19:

Room size is fine, but hell in warm weather due to stupidly tiny window gaps that don't let any air in. Location isnt near anything, but not so far you cant walk most places in 20-30min. Laundry room being in separate building is inconvenient, especially in torrential rain, or freezing in winter. Overpriced £5 per wash&dry (not inc. detergent) & wash often comes out drier still damp even when well under load limit. No social spaces, but most people here seem unsocial & keep to themselves anyway. Would take a gym any day over a pointless social space no-one will use. Bin area is often overflowing & rats have been seen. No cleaning in flat communal areas unlike other halls so cleaning is up to students. Hygiene in kitchen breaks down if even one student refuses to clean after themselves. Internet outdated in 2020 at 100mbps, even their provider ASK4 provides gigabit internet so clearly a choice by halls not to upgrade to this. Staff friendly and occasionally helpful.

Covid-19: Information & government guidance given at start of outbreak, but this hasnt been reinforced with any effect since, or monitored or regulated in any way despite the already mixed nature of the halls here. People seemingly able to come and go as they please during outbreak with no consequence.

The lift in my accommodation has been broken since I lived here. Reception doesn't do anything and it's waste of money. I really want to get refund of part of fee.

Covid-19: There is no one in the reception so it's inconvenient but they try to provide some service and useful information.

I stayed a year at Firhill Court and am currently considering going back, because of my positive experience here! The staff is welcoming and always incredibly helpful and the living spaces are what you'd expect from student accommodation. My flatmates were friendly, although everyone kept mainly to themselves (which I found perfect for my otherwise social and busy lifestyle). Location is about 20-30min walk from Glasgow University Campus. I walked most days and sometimes took the free shuttle bus, which is convenient. Pros: +Friendly staff and helpful maintenance crew +free shuttle bus to uni / city centre + Double bed, closet space, + Free parking + Bills included + 1KM from Lidl and Morrisons, 1.5KM from Maryhill Tesco 24/7 Cons: -The windows have a limit to how far you can open them, which means airing out your room isn't possible. -The WCs flood easily when you take a shower -My toilet was broken for a while -Washing laundry machines are expensive

Literally the only good thing is the WiFi, but even then it isn't much without an ether net cable. Okay so to start, I'm currently paying £99 a week for what might as well be a holding cell. Its tiny, a 3/4 bed and desk and a terrible chair that will break any day now. The toilet is even smaller, you have a small circle to stand in to shower, and the toilet cuts into where the shower curtain goes around you. The kitchen area is decent, but there is no manual on how to actually use any of the stuff in there. The fridges break constantly, and none of my flatmates or myself even know how to use the microwave properly. The management, if you can even call it that, is diabolical. They are cheeky, incompetent, and don't do anything except send you emails asking for money. I've tried numerous times to get them to fix my online homes for Students account to be ignored more than once. There aren't enough characters to describe how s*** this place truly is. Save yourself, don't book here.

I have just moved in through the last few weeks, the rooms are great, very cozy and large to move around in. However, I have not seen any cleaning services at all for the communal areas, the floors are filthy and haven't been cleaned as I was first in. The Lift has been out of order, meaning I have had to climb to the sixth floor, the laundry has been out of order since I got here also meaning that I have had to pay for a laundrette. However, the laundrette is located outside beside the bins where there is a massive infestation of rats which nothing has been done about. The bins are over flowing and often this lasts for up to a week. the bins and laundrette are beside each other, with the laundry door left open all night, letting anything go in and out of that room. The staff are lovely and the people are lovely, however, it has not been a great experience so far.

The rooms are big, double bed a lot of space and the toilet is small but better than sharing. I really like the kitchen its big and has a TV and 2 couches. The location is good because its close to uni. However if you are looking for real halls experience this is not the place for you if you are a first year. All my flatmates are quiet and we barely talk and when you see someone from the building they are not sociable at all. There is no social area and nothing ever goes on. You have to be VERY lucky to get great flatmates because its mostly quiet people and not first years. The good thing is that you are 2 min away from Murrano student village which is where all the great parties are so you get to go to good parties close to you. The flat it self is great its good value and things dont break however in termsof social is horrible.

Awful place toilet broken,management were awful,been released from contract but can’t get the deposit back,although been promised it’s return for the last 5 weeks .Treated my daughter really badly,for a 18 year old student it is quite a eye opener to the real world.Check your contract before signing it,we had 2 different cancellation times ,14 days on one form and 7 on the other!

I rebooked my room for a second academic year at Firhill Court because I loved my experience so much! The staff are so friendly and inviting to all new students. I really feel that this has added to my amazing experience at this accommodation because staff go above and beyond their job description to keep students happy. I am really grateful for all of the information and continuous support they provide. No request is too much and I never feel unwelcome. Additionally, the accommodation facilities are excellent value for money and I was very impressed by the kitchen/living room area. Because I have a car, the free parking with a locked gate has been a real plus- although it only takes 10 to 15 minutes to walk to three main shops. I also have a view of the canal from my room which makes it feel like I am away from all of the busyness of the city, without being far away. Communal areas are always kept clean and I really cannot recommend Firhill Court enough!

Terrible student accommodation- tiny bathrooms, lots of problems with toilets, TV doesn't work, I lived above bin area which was always overflowing so cant open window. Far better alternatives.

Overall good accommodation, but don't expect to get a bigger room if you choose the 'premium' ones! There is a price mis-match because of this. There are no social areas, aside from a communal smoking area. The WiFi services provided are mostly reliable, although there is a limit of two devices unless you want to pay more. The location is atrocious due to the distance from the university or nearby shops, definitely bring a car if you're going to live here. The maintenance of services and cleaning is always immediate and very prompt, the staff are also always on hand to help.

The area and the price being demanded don't match up. The internet is decent but you have to pay more if you want it to be fast, and even so it's throttled in the evenings. There's no common room whatsoever, and they don't have enough chairs for all the occupants of the flat in the kitchens. There are window restrictors on all of the windows, so it frequently gets too warm on hot days. Overall, if I was paying half of what I'm paying, I'd be reasonably happy, but overall the value for money is poor.

Great looking halls with lovely people, terribly managed by a team / owner clearly looking to extract as much profit as possible.

I'm in block D, and apparently they put grads and international students there, so it tends to be quieter. That's not really what I wanted from halls, if I wanted quiet I'd have looked into a flat share. En suite is excellent, but not too easy to keep clean. Shower curtain was filthy when I arrived, reported it 3 times before it was changed. Kitchen/shared room is good. There's a TV and 2 couches. Only problem is our oven doesn't work very well and although we've reported it they aren't fixing it. Management / overseers or whatever you wanna call them are very friendly in person but our flat finds their emails can be a bit cheeky. We're also really bothered by how often they check our flat, check out rooms, our water, fire checks, showing folk etc and they come in without knocking. Sometimes it's a guy, and this makes some of the girls (who requested a female only room) uncomfortable. One of my flatmates nearly got caught coming out the shower by an inspection, no knock first.

Fantastic a bit more money and further away but definitely worth it

Everything is lovely and clean. The view is quite nice, and the kitchen looks out on the Firhill Stadium. It's quite a walk to campus, so make sure you never sleep in, or that you have a good grasp of the Murano bus schedule. The kitchen is quite nice in our flat, although we're a little pressed for space in the fridge. The management team are great - they can help you out with pretty much anything you need, so go and talk to them (the office does close early, so if you have late lectures I wouldn't count on coming home and then heading to the office). There's no cleaning service - probably better that way, as we'd send them into fits at the sight of our apartment on some nights. There are no common areas besides the kitchen, but if you're okay with a packed space you're gonna be fine. There was 10 of us in a 4-person kitchen one night, and it gets rather warm, and loud, but it's fun. I'm not having any problems with the free Internet so far - it's def better than campus Internet.

Internet is really bad so I ended up paying for a better connection which is much better.

Rooms nice and spacious, but no common room for block. Expensive laundry facilities. Not provided with kitchen accessories (not even a bin..) Front desk generally helpful (when actually open)

The room itself is absolutely lovely: so much nicer than I was expecting! We were provided with the general facilities in the rooms such as a desk, wardrobe, shelves etc. It's a 3/4 sized bed as well, so a small double, The en-suite is small but it does the job, just be careful as there isn't a brilliant amount of space to store things. The kitchen is lovely as well, again, so much nicer than I'd thought it would be. Depending on the size of your flat (I'm in a six person) you will get either one or two fridge freezers and what should be enough cupboard space to meet your requirements. The location of the residence could be better. It's a 20-25 minute walk depending on what roads you take and how fast you walk, whereas some of the accommodation is only 5 minutes away. The nearest shops are a Tesco Express (10 minutes away) and a Cooperative (nearer 15-20 minutes away). We're not brilliantly social people here, most people seem to keep themselves to themselves.

Top notch residents and staff, large light and open rooms which mostly have a great view. No common rooms provided other than laundry and smoking areas but parties held so regularly that other flats become the social areas. Overall great experience, would recommend!

My room is the best part. There is no social space but can make do with having to socialise in the kitchen.

Firhill has really nice rooms and is generally well equipped and modern looking, with each flat having its own licensed TV. However, with no cleaning, it is really down to whoever is living in the flat to keep it in an inhabitable condition. So probably here more than even more than most halls, your experience really depends quite heavily on who your flatmates are. As for location, it could be a lot better but it's no worse than any of the other UofG halls, really. Big Tesco and Lidl nearby, about a 20-25 minute walk from the Uni. As far as halls go, Firhill really is rather good. But there comes a time I think when you realise the importance of the 'As far as halls go' part of that.