West Village Reviews

it takes ages to get ur refund, and it’s been over 3 months that my refund has not came. Payment team never reply the emails. How am I supposed to get my refund?

The address of west village is very good. It has Lidl and Morrisons that I can buy commodity very conveniently. It is also near train station and subway station. It takes me ten minutes to go to the city center by train or subway.

I live in this accommodation and feel it great. I mean the room is comfortable , and receptions are responsible and always deal with my problem. BTW I like the fitness room most. :)

The overall experience is quite good. But the internet here is not that good and is sometimes unstable. Disconnections from the internet is common. Besides, the outside of the window is not clean and looks foggy.

Great location, friendly staff, comfortable bedrooms, and a safe place for hassle free living.

The facilities always don’t work, especially the internet and the toilets.

There are movie room, activity room, gym, very good

In my opinion, West Village is in a very good location, close to supermarkets, easy to get around and very close to the University of Glasgow. It is a great choice for students to live as the accommodation. The rooms are clean and tidy. Everyone in the service is very nice.

The price-quality ratio is very high. Especially for four people ensuite. Same equipment with other ensuite but have more space on using fridge. It also has a great location and is quiet. There are many shops around West Village, and the subway and the train station is about 5 minutes' walk. The place is clean and safety, every two weeks, the staff cleans the ensuite kitchen. Although the Internet is sometimes not good, it takes 15 minutes' to the university library and learning hub. As a result, West Village is a wonderful choice for both studying and having a good life.

West village is a best accommodation for students. It’s very convenience and near to get to shops, railways and the school. Many amazing activities will hold on in west village, concluding yoga class, photography competition, Instagram Asian cuisine competition, etc., which makes us have a more wonderful after-school life. There are also a lot of welfare activities, you can get free bubble tea! Living in the West Village was a great experience!

There are good and bad. First of all, it is undeniable that the heating in the West Village is adequate, the room is not humid, and the room is very warm. Second, the location of West Village is very good, and it is very convenient to go anywhere. The downside is that the water heater is not very useful and cannot be heated to the proper temperature. I told the reception desk about repairs, and repairs were not carried out in time.

The staff on the reception are very nice and kind. And the the clean of public area is also very great. However, maybe the wifi and light system of each room should be improved.

An enjoyable living experience.

The location is very good, the staff is very friendly and the interior of the apartment is very clean.

The accommodation is very convenient and the facilities are very good and the apartments are very safe and there are a number of activities that you can attend and it's a very nice stay experience and I love it

The room is clean. The reception is very helpful. I recommend this accommodation.

jenerally very good. It is quiter than west view. and it is also near the shops like morrison and lidl. if cheaper, it will be better hahaha

A fun place to live. As a postgraduate students I am very happy with my room location (corridor with 4 rooms) because of how quiet it is. I would have preferred a few more opportunities to meet people through the term as I have not met or spoken to any other tenants

I enjoyed my time at west village, my flatmates are lovely and it’s in prime location for the uni! Slow internet at times

West Village has been a good place to live for first year - great location and nice flats, I would recommend it to prospective students.

The accommodation itself is a very comfortable and safe environment and the rooms and flats are great value for money.

The acormafstion is good but the building is too old and small. Too small and not worth the money compared to other big cities in the world.

they cancelled the printing service first, then cancelled the reception including delivery service in the pandemic period, whereas other student apartments did not. Very bad soundproofing, I can't fall asleep without closing the window. Some staffs are friendly, but sometimes they are not responsible at all: There are many cases of deliveries stolen in the mail room, but they did not assist any help. Anyway, very high price, low quality of service.

Covid-19: Not at all. They cancelled the reception including delivery service in the pandemic period, which is the most important thing for us in Covid-9 period, whereas other student apartments did not cancel.

What I like most about WV is that the staff here are very, very, very fabulous. They are very friendly and kind and willing and able to help you with almost everything. You will see them greet with smiles anytime, anywhere. Living in WV, whether you choose to take a taxi, park your own car, or take the subway is very convenient. My favourite supermarkets, Lidl and Tesco, are both within five minutes' walk. You don't even have to worry about getting wet in the rain. Other supermarkets, if you like, such as Morrisons and Sainsbury's are also very close. Chinese restaurants and Chinese supermarkets are on your way home from college or library. Ummm...right the only thing is that if you like, as I do, binge-watching dramas or playing computer games, staying at home is not a good choice. Because usually when everyone is at home, the internet speed in your room, believe me, will definitely pit your teammates. Definitely WV can get an A. And I chose to stay with them next academic year till

Place is very secure and the security staff are very helpful. Printing resources are extremely useful and one of the best assets of this place. Reception staff are also helpful, however it was quite complex making arrangements for a contract renewal as staff were trying to persuade us to book a room for a longer period, even though we explained our circumstances of not wanting to get into more debt.

The network speed is very unstable and sometimes very slow and can not connect, overall very comfortable housing experience, but I'm sure you can do better!

Although sometimes the facility in the room may not work, all the service provided by Reception and social parties, public spaces are great. The location of West Village is also good! neat to three supermarkets and many restaurants. All I can say is, West Village is excellent!

Everything is perfect, but the Internet is slow. The staff organize a lot of activities, they are very nice.

The space of the study room is not enough in the peek of the review period. And the power of exhaust fan in the kitchen is insufficient therefore the fumes from the kitchen won't escape sometimes.

The bins have not been collected for over a month and there’s rats on the complex.

The location is very good. The staff are very nice. It is really convenient to live in Westvillage. But sometimes I could not get the wifi.

Living at West Village is a great choice. The studio room is spacious, very warm and in very good condition. Staff are so friendly and helpful. There are plenty social spaces too. Occasionally the wifi slows down a bit but usually it resolves itself. Also the rubbish occasionally builds up but usually it is cleared quickly. 5* recommend this accommodation.

I am really satisfied nearly everything in West Village. The staff are very friendly and the events held by West Village are also very interesting. But the quality of WIFI is a little poor that I sometimes can not receive the signal. And the staff are very busy, so they always cannot solve my problem in time even though I have already complete the table 3 times.

It is really good choice to live in West Village. I promise I will recommend my friends to live here!

Seems some time the Internet is not so good.

It’s convenient to live here, very close to subway, supermarket and shops. But, if the WiFi speed can be faster, it will be better.

My golden studio is awesome. The view is good. The room space is good too.

Good location, and good staff, but sometimes it's not very quiet

There is a point that I have to mention is the staffs are helpful and nice. I haven’t faced any big problem so far from Sep 2019

Rooms are spacious and nicely decorated. The price is also reasonable considering the quality of the accommodation, compared to other halls in the West End. Staff is really helpful and kind, always willing to help with any problems. The location is perfect, very close to Glasgow uni, shops, supermarkets, pubs, etc.

the room is clean， the location is excellent，near to the supermarket，but the wifi sometimes is slow

The hall management is good, most of the problems could be resolved in time. However, the internet or WIFI need to be improved as sometimes it can not be connected or the speed is too slow to watch online video. Common room and study space is clean and tidy, but it is a little bit narrow during the final exam period.

A great place with ideal location and hall managent.It takes about 12 minutes to the university and 5 minutes to nearby supermarkets.And the staffs are all friendly and responsible.But sometimes the network speed is not very quickly. I wish it could be improved.

I am a UofG student who has started living at West Village in September 2019. The most advantageous part is that it is very close to the subway and at a walking distance to the uni. You always feel part of the uni community. There are several supermarkets around at a 5 mins walking distance, which turned out to be super-important. The staff, especially regarding the maintenance and cleaning of kitchens and common places, do an excellent job, and I see the facilities are being taken care of on a daily basis. The reception is open 24/7 and I always feel like having someone to seek support, and my parcels arrive at any time with a notification to me via email. The Wi-fi is just fine for Netflix and chill, fyi. One setback is that you feel pressured to work out all the time since there is a gym in the facility, as well. Still, I feel closer than ever to realize my 2020 resolution of having a great beach body, and the common garbage bins of the buildings should be put to a secluded place.

Basically almost all of your equipment is of high quality, just two small things I think maybe you have to improve, that are the common room and the accommodation’s gym. If there were more tables to play ball games or more space to support social events that would be great in our common room. Additionally, the gym is not so satisfying and sometimes I have to go there at midnight to aviod lots of people. This is my personal idea and I really enjoy living here because all of your stuffs are so nice.

It’s comfortable and convenient to live, kitchen clean always refresh the flat. However, the location makes it a little bit dangerous to across the street

in my opinion West Village is the best student hall you can find if you are studying at the University of Glasgow.

i like west village very much. i will be staying next year.

I've enjoyed my time at West Village this year. Staff are really nice and they really listen to your suggestions. Lots of international students especially from asia, so making friends can be quite hard. Luckily I made some at my classes.

my room is really good. i especially love the size of the bathroom.

very good accommodation and good value for money

I've been staying at West Village for two years now and I'm really happy here. The room is good and most importantly quiet!!

the people are very nice but there is always rubbish everywhere. it is very dirty.

Staff are really friendly, always willing to help if I have any questions or problems. I would recommend staying here.

very nice and friendly survice^-^

Living here is a lovely experience, the room is spacious and the kitchen has the necessary facilities needed. The staff here are extremely welcoming and a joyful bunch. I regularly have pleasant chats with them. At times the internet connection can be wonky, though, that last for a short while. I will be living here next year as the place is close to all the amenities.

I live here since September and the heating is bad. Never does it wprk EVER! No hot water now for weeks. DO NOT LIVE HERE. THE STAFF DO NOT CARE EVER!!!!!!

Staff are really lovely, they helped me a lot with my contract problem. I look forward to staying next year!!

Location is really good, close to uni, subway and the supermarket. Staff are friendly most of the time. As others have said, the wi-fi and bins can be a problem but I would still stay here again next year.

I would recommend downing, the accommodation is good and the staff are friendly. It's really good for deliveries, I like being able to get my parcel whenever i want. However the bins are a big problem. It seems there is always lots of waste and all the bins are full, its not good enough!

i relly enjoyed my time at west village. staff are very nice and my room was good, i would recommend it.

Can't recommend it enough. No accommodation is perfect but the staff at West Village are always there to help when things go wrong. Im staying again next year :)

i am very satisfied with my accommodation at west village.

CREPES! Great team, great room and always have cool events going on. Thanks guys!

Really love summer treat day!!! What's better than free crepes? so cool that the staff put this on :).

Forget to say the wi-fi not so good some times. but staff and janitor and also Duncan very friendly

Loved live at West village. Staff very good. Cecilia so nice. Lovely place to live

I had several problems with this accommodation since arrival. When I first arrived the flat was not clean staff were unhelpful and always too busy. Leaving West Village now and my overall experience was good, got to know many of the staff and made friends. I would stay again but think it is expensive for the quality they provide.

Lovely staff. Family feeling. Cecelia always support me and my friends. Feel welcome always! Thank you so much all

Living at West Village was an amazing experience! Totally recommended! Facilities are of high quality, value of money and staff always here to help! Especially, Duncan (one of the managers) was extremely helpful anytime!!

I've enjoyed my time at West Village. Room size is good and the staff are really friendly. Wi-Fi can be hit and miss and there's not enough study rooms but I would stay again.

Mr Duncan is very helpful and assisted me with my contract problem. Thank you!

Really good accommodation, great staff. Would recommend it.

Good accommodation, nice staff and amazing location. Really convenient for food shopping + trains.

Great location for uni and getting around Glasgow, train and underground stations within 5 minutes of room. Has a gym included in basement that's handy and the lady manager is awesome. They also put on student nights had pizza and learned how to make cocktails. Would definitely stay again or recommend to friends and family!

I've stayed at West Village for 3 years now. Staff are always good and the room is a good size. Common room is looking old but am still staying for my final year anyway.

Checking out of my room at west village for Summer. The building is looking a bit old in places but the staff are really friendly and the location is great. Would recommend if you're looking for a room in Glasgow.

Really enjoyed my stay with West Village. Accommodation is a good quality, staff are really friendly and down-to-earth, parcel collection is really convenient. Lots of Chinese students but they're all really polite and friendly, so didn't bother me.

Such a superb student accommodation.

Boring halls, weird flatmates, management that doesn't really listen to complaints, and the wifi is shockingly bad