The accommodation itself is good. However, the staff aren't welcoming or friendly. They don't do anything to help resolve problems
On 15th November 19
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| Buchanan View | #1 |
| Merchant Studios | #3 |
| James Goold Hall | #4 |
| Garnett Hall | #5 |
| Forbes Hall | #6 |
| Birkbeck Court | #7 |
| Murray Hall | #8 |
| Thomas Campbell Court | #9 |
| Chancellors Hall | #10 |
| James Young Hall | #11 |
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The accommodation itself is good. However, the staff aren't welcoming or friendly. They don't do anything to help resolve problems
On 15th November 19
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Second year here and it’s been amazing. The staff is incredible and so friendly. Definitely recommend.
Lovely staff, they always help you whenever you get locked out of your room!
Tony Tony Tony.. Because of him we feel at home
The accommodation itself is good. However, the staff aren't welcoming or friendly. They don't do anything to help resolve problems
I'm really happy I've chosen this accomodation instead of uni halls,so much better experience.
Absolutely great accommodation with an extremely friendly staff. A lot of social events and freebies every week. Great management as well!
Decent place and value for money. Near to the city centre, subway station and the bus station. Common room is really happening:)
Good for the money, friendly staff, good security. Great location
It’s a nice place for students. It’s close to GCU and Strathclyde universities and a bit far from University of Glasgow. Common room is amazing. Great value for money.
Very friendly and helpful reception staff, great community for new and returning students!
I would recommend the accommodation. Friendly staff and a nice social space
I was very happy staying here, great location and such friendly staff
Great student residence. Staff are very friendly and extremely helpful. Everyone’s working to make sure you’re satisfied. Great place to stay!
In good condition, staff friendly and overall pleasant experience
Hello, Thank you for taking the time to leave us a review! Happy to hear that you enjoyed your stay with us :)
Good location very central and close to unis
Hello, Thank you for taking the time to leave us a review :) Happy to hear you enjoyed your stay with us!
I had a good year here with friends I moved in with from last year. It was great having access to maintenance so easily and always having someone in reception. Being close to uni was great. Sometimes security wasn't great as my boyfriends bike got stolen but other than that it was a secure place to stay. The constant maintenance was sometimes quite disruptive.
Hello, thanks so much for taking the time to leave us a review! Glad you overall had a great stay with us. Apologies about the bike, we were having some issues with our main gate but now that it is fully working again we shouldn't experience anything like this again. Also apologies about the disruption, we do try to keep it to a mimimum however this can be hard when bigger projects have to be completed. Hope to see you again :)
Fantastic location, close to city centre and university. Very friendly staff. Also have events taking place allowing you to meet other residents.
Hey, Thank you for leaving us a review! Happy to hear that you enjoyed your stay with us and you had a good time at our events :)
The accomodation is great, my experience both with the other students was great and the staff,especially the night one's were really helpful with everything when I arrived. The only thing that I don't like is the laundry and the app circuit that comes with it. It is a good first year location to stay.
Hey, Thanks for leaving us a review! Glad you found our staff helpful and friendly. Sorry to hear that you didn't like the laundry system but thanks for letting us know!
I love it here. Fruity Friday is my favourite. Meg’s really funny and I like her ideas with the comics they are funny. (Need to see more of them) the other recpetion girls are lovely very friendly. Lauren is also lovely she has helped me a couple of times now. Great halls and best time away from home Thanks!
Hello, Thank you for taking the time to leave us a review! So glad you loved the comics and there will definately be more to come so keep your eyes peeled!! Happy to hear you felt welcomed and we hope to see you again soon :)
I really enjoyed my stay here at Buchanan view. I was made to feel welcome. Staff are all very friendly. I love the girls on reception they are so friendly and bubbly. Really like the new girl can’t remember her name sorry- hopefully she will be there next year ;) facilities are great and I can’t wait to see what the common room is going to look like. They have a great rebooker offers every year too. See you all next year!
Hello! Thanks so much for leaving us such a lovely review! So happy you enjoyed your stay with us and look forward to seeing you next year :)
Checked out today, lovely staff. Clean site and so close to uni. Love the Instagram! See you next year :)
Thanks for taking the time to leave us a review, We are thrilled you enjoyed your stay with us and look forward to having you here with us next year :)
Amazing stay here. I loved it. Felt so welcomed by all the staff. Kat and Hayley are really lovely and have been so pleasant with me. Since student roost took over this company has been amazing!
Hello, Aww thank you so much for leaving such a lovely review! We are delighted you enjoyed your stay with us!
Amazing! Loved my stay here and checked out today. Staff are so friendly and go out of their way to help anytime needed. Would 100% recommend
Hello, Thanks so much for taking the time to leave us a review! So happy that you enjoyed your stay with us, we are happy we could help out whenever and with whatever you needed :) Hope to see you again soon!
Recommend to my friend coming over form Ireland in September because it was so good.
Hey, Thanks so much for leaving us a review! We are thrilled to hear that you enjoyed your stay with us and that you would recommend us :)
Was the best place to live for the first time moving away from home. All the staff were really friendly, accommodating & helpful. Had such a pleasant stat & would recommend to anyone, especially those moving away for the first time!
Hello, Thank you for taking the time to leave a review! We are so happy to hear you enjoyed your stay with us and that you found us accomodating and helpful (we try our best) Hope to see you soon! :)
Was the best place to live for the first time moving away from home. All the staff were really friendly, accommodating & helpful. Had such a pleasant stat & would recommend to anyone, especially those moving away for the first time!
Hello, Thank you for leaving us a review :) We are thrilled to hear that you felt at home here! Hope to see you again soon!
Loved my stay here. Staff all friendly and my flat mates were great. It felt like home
Hello, Thank you for leaving us a review! So happy to hear you had some good flat mates and that you enjoyed your stay here with us! :)
Convenient uni access, good internet, really wonderful and helpful staff! Would definitely recommend!
Hello, Thank you so much for taking the time to leave us a review! We are thrilled to hear you enjoyed your stay with us! Good luck with your next venture :)
Management all really helpful, love the events and fruity Friday
Hello, Thank you for taking the time to leave a review with us! We love Fruity Friday too! Good luck with your next venture :)
Me and my friends love it here! Staff all friendly and site is clean. Good value for money
Hey, Thanks for leaving us a review! We are so happy to hear that you enjoyed your stay!
Amazing accommodation, such friendly girls on reception made me feel so welcome! Love it here would definitely recommend
Hello, thank you for taking the time to leave a review! We are so happy you felt welcomed and enjoyed your stay with us :)
Great accomodation and friendly staff especially reception girls x
Hello, thank you for taking the time to leave a review! We are thrilled that you enjoyed your stay with us :)
We are two Erasmus students from Spain. We arrived in September and we had a very warm welcome. Very nice staff and maintenance workers. Thank you!
Aww thank you so much for taking the time to leave a review! We are thrilled to hear you enjoyed your stay with us and that you had a warm welcome :)
I loved my stay here at Buchanan View, the staff are all so friendly and its good value for money
Hello, Thank you so much for leaving a review, I am thrilled that you enjoyed your stay with us!
I loved it here! Staff very friendly and rooms good size for the price :)
Hey! Thanks so much for leaving a review for us! I'm so happy to hear that you enjoyed your time here with us :)
Overall quite good, more improvements can be done in facilities
Hey, Thank you for leaving us a review, what would you like to see an improvement in and we can certainly take it into consideration? :)
Great experience staying here. I have visited other accommodations as well but found Buchanan to be the best.
Hello, Thanks so much for leaving us a review! I'm so happy to hear that you enjoyed your experience staying with us :) We strive to be the best and are happy you think that we are!!
Buchanan view is just 5 minutes walk from GCU and only 10 minutes walk to Buchanan Galleries, making it an ideal place to stay. Plus with double beds and en-suite facilities, I feel this is a great alternative to Caledonian Court - the university’s own halls of residence.
Hey, Thanks for leaving us a review! We are so happy you enjoyed your stay with us! We hope to see you again soon :)
Great facilities and staff friendly
Hey, Thanks for leaving us a review! We try our best to make everyone who stays with us feel at home! Hope to see you again soon :)
Team make it for me! They r so all nice from the reception to the security to the maintanance and cleaning team. Love the events I guys do too!
Aww thank you so much! We try to make the events as fun and interactive with you guys as possible :) So happy to hear you enjoyed your stay with us and hopefully we will see you soon!
Social is no as expected. But it is good value flat
Hello, Our social space is due to be getting an upgrade very soon! But thank you for leaving a review for us :)
Fantastic enviroment to stay within, staff are all so helpful, and the place is always kept clean and well presented.
Hey, Thanks so much for leaving a review for us! I'm happy to hear you enjoyed your time here with us and we hope to see you again soon!
The cleaning service should be more efficient
Hello, Thank you for leaving a review with us! I'm sorry to hear you didn't think that the services were up to a high standard. Our house keepers give each kitchen a fortnightly "Sparkle" however it is expected that each flat mate keep the kitchen clean. If you would like to discuss this further please feel free to email us at Buchanan.view@studentroost.co.uk. Thank you :)
All the basic necessities are present, with some surprises on pancake days or fruity Friday, staffs are very friendly, just find annoying sometimes about the fire drilling every single Tuesday
Hello, Thank you for leaving us a review! We are so happy to hear you enjoyed your time here with us at Buchanan View. Apologies about the fire drills however we like to make regular checks to make sure we are keeping our students and staff safe in the event of a fire :)
Great location - close to uni and facilities Value for money and great help from the office team Totally recommend
Hello, Thank you for leaving us a review! We are delighted to hear you enjoyed your stay here with us and that you would recommend us :)
Great value for money especially for GCU and Strathclyde student. Not bad for University of Glasgow students of you have a bike.
Hey! Thanks for leaving us a review! Happy to hear you enjoyed your stay with us here at Buchanan View :)
I loved staying at Buchanan! Staff are great and helpful. Thanks to them my Erasmus was great and I felt like I was at home. The best thing was the fruity Friday
Hey! Aww amazing! So happy to hear that you felt at home here :) We love a good Fruity Friday :p
I loved staying here! All the staff are so helpful and made it feel like a 2nd home
Hey! Aww we're so happy that you enjoyed your stay here at Buchanan View! We aim to make you feel at ease and at home when you're staying away from home :) Thank you for leaving a review!
Best value for money compared to all the other halls in glasgow. The staff is absolutely lovely, from the managers to the receptionists to the cleaning staff to the maintenance staff. Loved my time staying at buchanan view and very pleased with my choice
Hello, Thank you for leaving a review on our site! We are delighted to hear you love staying here and that all staff are friendly. Happy that we could make your living experience enjoyable :)
I think they have great stuffs, cause they all are friendly and helpful with sorts of things. Great location close to town. And to the uni.
Hello, Thank you for your review on our site! We are delighted to hear that you enjoy it here :)
The student Hall is very well-organized. The place is quiet and full of enjoyable events and services.
Hi Marawan, We're glad you are enjoying your stay here :) Jenny
Not value for money at all. £122+ per week. The fact that the payments come out in a minimum of 8 payments meant that a lot of us couldn't barely afford it because £600+ was coming out of our accounts at once. If you want us to live there for 10 months, charge us monthly. Not very good when dealing with complaints. My flat mate was stealing from me but when we went to complain they did nothing about it. Also the fact that Buchanan View is a non-smoking accommodation but everyone smoked in the flats which was more that disrespectful to the other students living there. And again, when a complaint was made, nothing was done about it. The fact the rent is so high yet we have to pay for a laundry service at £4.50 per every wash and dry. The point that this is a student accommodation means that you know that we have limited funds and you are just making it harder. I thought the staff at Buchanan View were lovely people but they could have done a better job at doing their jobs.
Hi there, I'm sorry to hear there were some issues duing your stay here. We've made a few changes and now there is a new management team on site since you've left your review. The cost of our en-suite bedrooms for 2019-2020 are now £119 per week and we can offer more payment instalments depending on our resident's needs. The cost of our washing machine service is £3 and the dryer is £1.70. We value your feedback - we're always making new improvements. Jenny
It has overall been good, although due to changes in staff team meant that the staff weren't familiar with the premises and additional training needs to be provided with staff who are new to the job.
Hello I am glad that your overall experience was good! Yes like you said we had just been taken over by Student Roost, and were in the process of hiring the best team we could that would help make this accommodation the best it can be :) Since your stay we have really worked on creating a friendly, imformed team. We now have office staff 24/7 with no external security meaning that there is someone in the office what ever time day or night that has an indepth knowledge of the site to help you there and then! We are really proud of the team we have built and feel free to pop in and have a look at the changes we have made if you like :)
Would never stay here again even if rent was free
Hello, I am really sorry to hear this, since your stay at the accommodation Buchanan View has been taken over by a new company called Student Roost. Our aim to make our accommodation feel like home to each and every student that walks through our doors. We are passionate about providing the best service. With new exciting projects and renovations we are working to improve the accommodation in everyway possible :)