LIV Student Sheffield Reviews

My experience at LIV Student Sheffield has been extremely homely, the accommodation is a lovely, modern place to live with approachable and kind staff available at all times through-out the day. Security are present 24 hours to ensure safety within the building is a guarantee when arriving. The staff here also work really hard to put on countless events each month to keep residents busy and entertained when not focusing on university. I live in a studio flat and it is great value for money considering the space given as well as plenty of room for storage of items. Any issues are acted on straight away to ensure your stay is as enjoyable as possible and the Wi-Fi is really quick on all levels of the building. All in all it truly is an amazing place to live and I would recommend LIV to any students studying at either Sheffield Hallam or Uni of Sheffield, it is a short walk to both Hallam campuses and a little further to Uni of, but is absolutely worth every penny.

Reply from LIV Student Sheffield On 22nd February 22

Thank you for taking the time to leave us this review, the whole team are thrilled to read feedback like this. We always do our best to be here for our residents when needed, and know the importance of being approachable and friendly.

We hope you continue to love your time living here with us.

LIV Student Team

I’m a first year living at LIV student and my experience has been nothing but positive. The staff are so super friendly and are always always always down for a chat and will make you feel right at home! The bedrooms are so nice and we’re super clean on arrival, same goes with the study spaces and social spaces. There is breakfast almost every morning (makes sure you get there early though!) and the location is also great, defiantly the closest to campus by a substantial amount. Would definitely recommend, from LIVS favourite ⭐️

Reply from LIV Student Sheffield On 28th January 22

Thanks so much for your lovely review! Chatting with the residents or sitting down and having a cuppa is one of the things that make it all worth while for us. Really hope you continue to enjoy your stay with us throughout this second semester and beyond :) 

Amazing place to stay, staff are very supportive and helpful.

Reply from LIV Student Sheffield On 22nd November 21

Hi,

Thank you for such a kind review. The team here are all really grateful! 

Love living here!! So nice and calm, the staff are amazing, always up for helping you out when needed! Couldn’t recommended a place more

Reply from LIV Student Sheffield On 22nd November 21

Thanks so much for such a kind review. The team are really grateful :)

Quality Gaff, contemplating a second year, no bad words at all

Reply from LIV Student Sheffield On 22nd November 21

Thank you for your review - the entire team are really glad to hear you're happy living with us! 

LIV Student

They’ve done it again!!! Absolutely nailed it this year. As far as writing this review goes, I cannot fault Liv one bit! Can’t fault them at all!!! The facilities and the extra perks that they have to offer are second best to NONE. The staff are all so friendly and they are passionate about providing the best possible service; of which is evident through the service delivered. Moving away for University can be very scary and overwhelming, but staying at Liv has taken my mind off if it. They provide literally everything a student could want, need or ask for. As far as reviews go, even a 7* rating would not do this place any justice.

Reply from LIV Student Sheffield On 22nd November 21

Hi!

Thank you so much for your review. We're really glad that you decided to stay again for a second year, and that you've continued to enjoy your stay with us - we hope it continues for many more months to come!

Best wishes,

LIV Student Sheffield

Really lovely student accommodation and there's a visible effort from the staff to make you feel comfortable and welcome. The accomodation is about a 20 min walk from multiple locations within Sheffield. The only downside I would have to say is that to get anywhere you have to go through the underpass system so public transport is highly recommended as it's starting to get dark. The building itself is well maintained and there is always lots of social events to get to know other students in the building. My one "moan" would be that I don't think the breakfasts provided are the best value for money when you compare it against the rent payments; a croissant twice a week and cereal/yoghurt for three days. Plus the hot drink machines get switched off at the weekend. Not suggesting a full English but this could definitely be improved. However, overall I'm please with the accomodation and glad that I chose LIV Sheffield!

Reply from LIV Student Sheffield On 22nd November 21

Hi, and thank you for taking the time to leave your review! 

We're glad you're happy with our location, and if you ever feel unsafe when leaving or returning home to LIV just give our 24 hours contact number a call and a member of the team can either meet you to walk with you, or just talk to you whilst you're making your journey.

Our weekday breakfast that consists of yoghurt, fruit, pastries, and cereal aims to make sure there's something for everyone, however we take your point on board and will look at what other things we can offer in the near future :) 

As of last week, we have started to leave the drinks machine on much longer throughout the day so you can enjoy coffee and hot chocolate at whatever time you like! 

We sincerely hope you continue to enjoy your stay with us.

Best wishes,

LIV Student Sheffield Team

expensive but worth it staff are all amazing

Reply from LIV Student Sheffield On 3rd November 21

We're so glad you are enjoying your time with us :) 

LIV Student Sheffield is a really good atmosphere and the staff here are helpful also STUDENT are able to socialise.

Reply from LIV Student Sheffield On 3rd November 21

Thank you for your lovely review! 

Really friendly staff, good social spaces and constant events

Reply from LIV Student Sheffield On 3rd November 21

Hi and thank you for your review.

 

We're glad you enjoy using our social spaces! Can't wait for the summer time BBQ on the roof terrace! 

LOVE IT, wouldn’t want to live anywhere else

Reply from LIV Student Sheffield On 3rd November 21

Thank you! We wouldn't have it any other way :)

Friendliest staff I’ve ever dealt with, really helpful and quick with concerns. Flats are lovely and clean when I moved in. Can’t fault it!

Reply from LIV Student Sheffield On 3rd November 21

Hello and thank you for your review.

Every team member at LIV Sheffield are super grateful for your kind words! 

I can say this is the best accommodation in Sheffield, staffs are so friendly and care about you a lot. Lots of interesting events, cooking class, movie night...... Facilities here are amazing too, I feel like I can stay in LIV for a long time without going outside!!! I really feel I’m at home here! Thanks to LIV !!

Reply from LIV Student Sheffield On 3rd November 21

Hey! 

Thank you for taking your time to leave us such a good review. We love hosting lots of events for our residents, after all we are a community and we love to see people coming together to experience new things! 

very good !very good !very good !very good !very good !very good !very good !very good !

Reply from LIV Student Sheffield On 25th October 21

We're very very very pleased to hear you love living with us! 

LIV Student

Very friendly and helpful staff, the building is new and comfortable.

Reply from LIV Student Sheffield On 21st October 21

Hi there! 

Thank you so much for taking time to leave us your review. We're glad you're enjoying your time here so far, long may it continue! Don't forget about our MYO pizza event tonight at 5pm :)

When I first arrived at LIV management were really friendly explained everything well and answered any queries I had. I went up to my room and I was bitterly disappointed, the room was not what I had been showed on my ‘walk around’ before signing my tenancy agreement. I had always expressed I wanted a studio apartment and the room I had walked into was extremely small! I couldn’t fit in the shower and I’m not a large person, the kitchen smaller than advertised and the study area was practically in the kitchen workspace. I shared my concerns with LIV and all was sorted straight away and a new room was found. The staff couldn’t have been any more helpful and still are to this day. The location is great, town is only a 5 min walk, Ecclesall Road shops are a short distance and the University’s are within walking distance. The building compared to other student accommodations is luxurious. However my only concern is not to trust the rooms compared to the website pictures.

Reply from LIV Student Sheffield On 20th October 21

Hey member763006! 

We're really glad that despite the confusion about your room when you arrived our team managed to react quickly to get it resolved! Some of our rooms do slightly vary in shape and size, and we always try to make this clear but take your point on board about the pictures and we will do our best to make sure this doesn't happen for the upcoming academic year. 

We hope you continue to enjoy your stay with us for the rest of the year, and maybe see you at our Halloween event at the end of this month!

The staff are wonderful and friendly. LIV do amazing events, but not many people show up. The laundry- washing machines and dryers are quite unreliable. Wifi doesn’t always have a good connection.

Reply from LIV Student Sheffield On 20th October 21

Thank you so much for taking the time to leave us a review.

We're glad that you love our amazing events! Throughout the year we try to make sure we put on a broad range of events, such as our Caribbean Cooking Class and Massage / Wellness event, and we really hope that as time goes by more and more people feel want to attend them. In the first few months it's normal that many people are busy settling into their new home and city, but as they become more familiar with their surroundings we certainly expect attendance levels to increase, we also had a lot of people at our welcome event which was amazing to see! 

Sorry to hear about your experience with the laundry room, if you ever need help with another wash or dry cycle, or something doesn't seem right, just let the member of the team on the 9th floor know about it and they will make sure everything is as it should be. For the Wifi, please let us know about the problems you're having by raising a maintenance ticket and we'll have our Head of IT take a look at it right away! 

See you around :)

 

LIV Student Team

Management team are so friendly, they always go above and beyond! Great amount of events too.

Reply from LIV Student Sheffield On 20th October 21

Hi there! 

 

Thanks so much for your lovely review, we hope you continue to enjoy your stay with us for the rest of the academic year, and all the upcoming events too! 

I can’t explain to you how bad this place is, stayed here for my first year and stayed through lockdown and can honestly say the place is disgusting. Staff are very young give emails about inspections and come 2 hours later. No hot water half the time, internet cuts out all the time even with a Ethernet cable and the internet on the phone is terrible. I have no good words to say about this place because it was a nightmare

Reply from LIV Student Sheffield On 3rd September 21

Hi Member1361706, speaking on behalf of the team. I am so sorry to hear of your negative experience during your stay. Please could you let me know (p.brook@livstudent.com) or a member of the Sheffield team (sheffield@livstudent.com) either your details or location within the residence so we can investigate further.  We follow a room and apartment entry procedure; Wi-Fi is on a managed network and the hot water is on a monitored system.  It would be of great value to understand why the service and your expectations were not met in these areas.  Kind regards and best wishes for the continuation of your studies, Peter

Nothing is ever too much for the staff, they’re very welcoming and helpful.. Social spaces are brilliant and cleaned regularly… Rooms in apartments are spacious and the shared areas are very comfortable with a very good quality TV and soundbar… Studios are not worth the money as they don’t get anything provided; no tv, no toaster, no kettle, the oven is only a microwave and they are very small compared to the shared apartments. However the Shared apartments are brilliant. Location is also perfect, shops, nightlife and university campus on the doorstep.

Reply from LIV Student Sheffield On 6th September 21

Thank you for taking the time to leave us this review. We appreciate your feedback regarding our studios, and we've since made adjustments that will hopefully improve our residents living experience going forward. You're definitely right about the location, being so close to everything you need is so convenient, especially now that our 9th floor resident-only cafe is open.

Staff are extremely friendly, helpful and often efficient in solving problems. The accommodation is modern and in perfect location for both nightlife and university campus. 9th floor roof terrace is an excellent social space and provides a great view of Sheffield. It’s a place I feel safe and would recommend to anybody.

Reply from LIV Student Sheffield On 6th September 21

Thank you for your review, the team at LIV Sheffield are really grateful! This coming academic year we'll be hosting lots of exciting events on the 9th floor, from cooking classes to DJ and open mic nights! We hope to see you there.

Good rooms, generally clean. Laundry room could do with cleaning more, as people leave washing machine pretty grim. They run out of breakfast so quick- people obvs don’t just take one. Reception staff are always helpful though.

Reply from LIV Student Sheffield On 6th September 21

Thank you for your review! Our laundry room is cleaned every weekday morning but if there's ever a time you see something that doesn't look right just let the team on the 9th floor reception know and they'll make sure it's resolved as fast as possible.

not worth the money, room is not that big, everything the promise the dont do it wifi is s*** the hot water is mostly cold you email them about anything related to the room, wifi or shower the dont get back at u and dont move in

Room not ready to be moved into, followed by constant noise when we did. No communication with members of staff. No hot water for showers after lunch. Shambles from start to finish.

DO NOT STAY HERE The company are scammers, they promised many things and didn’t deliver, any complaints are not dealt with. The rooms are nice but it isn’t worth the trouble

Reply from LIV Student Sheffield On 21st July 21

Hi member1047227 thank you for taking the time to review, and we are sorry to read of your frustrations relating to the new building and through the first Covid-19 lockdown 2019.20.

 We are proud to have been able to offer all students a voluntary release from their tenancy and refund of rent in 2020 due to the first covid-19 lockdown but appreciate our timeline to facilitate this was not in line with your expectations.

 Since your post, we have listened; there’s a fantastic new team at Sheffield as well as a new security partner for 24/7 support, a new Wi-Fi operator, so all receive a super-fast connection, the hot water pressure which effected some rooms intermittently is resolved.

 Throughout the current academic year, we’ve supported students required to self-isolate, maintained access to the roof terrace, social spaces, games room, cinema with covid-19 safe procedures and opened up the gym as government restrictions lifted, as we fully appreciate the amenity space is an integral part of the accommodation. 

 We wish you the best for the continuation of your studies, and would like to hear more about your feedback at sheffield@livstudent.com

Hate this place. Very terrible. Would not recommended. There are better accommodations. Trust me on this

Moved in to unfinished and badly managed building, go for any other accom in sheff

Was really not set up for taking on students for this year, rooms not finished and things missing and braking. No hot water and the fact you couldn’t sleep without someone coming into your room atleast 2 times a week to do something. Terrible management and never tried to help with anything you had to say or needed. This is just some of the things why this place has been terrible first year experience.

Would not recommend to Anyone moving to university. Building still not completed even though it was meant to be completed by December, cannot do any uni work from constant noise starting at early hours disturbs sleep constantly. Staff are useless, builders wolf whistled and inappropriately stared and commented, got reported several times to management nothing was done. No cafe or proper breakfast which was advertised (clearly bait) repeated internet issues, power cuts and constant cold showers due to no hot water. Security that was promised is not at the entrance to the building but on the 9th floor which is useless, anyone can get in as people hover for someone with a key card to open the door and they go in with them. Massive issues with privacy, male builders repeatedly enter the flat and rooms without permission Occurred many times when I was asleep. Restrictions on collecting parcels no weekends and certain times in the day. Washing machines don’t work and take all your money!

While LIV may look like an attractive luxury accommodation from the pictures, the management is so shocking it’s made living here an awful experience. We’ve had no end of issues and you really aren’t getting what is advertised and what you’re paying for. The showers ran cold for over a month, the building was never finished even though it should have been by December at the latest. The washing machines don’t work and take your money, the often closed the social spaces (which are the only thing that actually redeem the place) just for photo/video shoots and to host guests. They aren’t releasing us from our contract early due to covid-19 like most other accommodations are because they are money grabbers. They don’t care about their tenants whatsoever.

Don’t recommend, shocking experience

Dear liv management The recent coronavirus outbreak has meant that the overwhelming majority of students have been forced to return home. This has means that they are effectively paying over £2000 for nothing. Despite repeated requests, LIV have refused to allow residents to leave their contracts and issue a full refund. While LIV professes to ‘create student communities’ they have demonstrated that they only care about profit as opposed to the welfare of their residents who are extremely anxious and worried during this difficult time. This distress has been compounded by the financial worry resulting from having to pay thousands for facilities and accommodation they are no longer using. The rent is not just for a room and a bed, it is for electricity, water, the shuttle bus, the breakfast every morning,the kitchen facilities as well as use of the 9th floor which for many was the main reason for booking with LIV in the first place. LIV is failing to fulfil its obligations as the shut

Whilst being a lovely accommodation my time here has been plagued by issues you shouldn't expect whilst paying the premium price charged. -Sewage water coming through the shower tray. -Facilities promised not being available. -Water pressure and temperature not working properly for over a month. -Constant disruption from the builders that were supposed to be done by December. -Invasion of privacy, walking into flats without notice.