|LIV Student Sheffield||#68|
Accommodation in Sheffield
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Can’t say there haven't been large periods of my stay at LIV that have been enjoyable however, the way the company treats its tenants is unacceptable. Due to the corona virus outbreak they have not as of yet allowed a full refund for the third term in the accommodation like its competitors and we are left in the dark about what’s going to happen. During my stay numerous maintenance people barge into our rooms unannounced, complaints are not listened too, washing machines don’t work and take your money, it’s still a building site when it was supposed to be finished and much more. I think charging a premium for this years students was a big mistake on their part. There’s a lot more I can say but hopefully other students bring that to light.
Was really not set up for taking on students for this year, rooms not finished and things missing and braking. No hot water and the fact you couldn’t sleep without someone coming into your room atleast 2 times a week to do something. Terrible management and never tried to help with anything you had to say or needed. This is just some of the things why this place has been terrible first year experience.
Would not recommend to Anyone moving to university. Building still not completed even though it was meant to be completed by December, cannot do any uni work from constant noise starting at early hours disturbs sleep constantly. Staff are useless, builders wolf whistled and inappropriately stared and commented, got reported several times to management nothing was done. No cafe or proper breakfast which was advertised (clearly bait) repeated internet issues, power cuts and constant cold showers due to no hot water. Security that was promised is not at the entrance to the building but on the 9th floor which is useless, anyone can get in as people hover for someone with a key card to open the door and they go in with them. Massive issues with privacy, male builders repeatedly enter the flat and rooms without permission Occurred many times when I was asleep. Restrictions on collecting parcels no weekends and certain times in the day. Washing machines don’t work and take all your money!
Profit over people. Repeated internet and power outages. Constant noisy building work. Showers are often cold. A refusal to cancel rent during the coronavirus crisis. They do not care about you and will not show any compassion. Looks good but doesn’t live up to expectations.
While LIV may look like an attractive luxury accommodation from the pictures, the management is so shocking it’s made living here an awful experience. We’ve had no end of issues and you really aren’t getting what is advertised and what you’re paying for. The showers ran cold for over a month, the building was never finished even though it should have been by December at the latest. The washing machines don’t work and take your money, the often closed the social spaces (which are the only thing that actually redeem the place) just for photo/video shoots and to host guests. They aren’t releasing us from our contract early due to covid-19 like most other accommodations are because they are money grabbers. They don’t care about their tenants whatsoever.
Dear liv management The recent coronavirus outbreak has meant that the overwhelming majority of students have been forced to return home. This has means that they are effectively paying over £2000 for nothing. Despite repeated requests, LIV have refused to allow residents to leave their contracts and issue a full refund. While LIV professes to ‘create student communities’ they have demonstrated that they only care about profit as opposed to the welfare of their residents who are extremely anxious and worried during this difficult time. This distress has been compounded by the financial worry resulting from having to pay thousands for facilities and accommodation they are no longer using. The rent is not just for a room and a bed, it is for electricity, water, the shuttle bus, the breakfast every morning,the kitchen facilities as well as use of the 9th floor which for many was the main reason for booking with LIV in the first place. LIV is failing to fulfil its obligations as the shut
Whilst being a lovely accommodation my time here has been plagued by issues you shouldn't expect whilst paying the premium price charged. -Sewage water coming through the shower tray. -Facilities promised not being available. -Water pressure and temperature not working properly for over a month. -Constant disruption from the builders that were supposed to be done by December. -Invasion of privacy, walking into flats without notice.
Whilst Liv provides good accomodation. Unfortunately they are not following suit like Unite owned accomodation who are not charging students next terms accomodation fees due to The effects of coronavirus and and are still charging in full for accomodation despite closing most of the extra services they provide. Poor show Liv in the circumstances.