It is comfortable and convenient to live in this fabulous accommodation, including the public square, the nearby facilities and the kind hearted stuff, especially the workers from housekeeping and maintenance who has helped to replace a new firm mattress which is good for me to relieve the pack pain. I really appreciate that! I think I can have a nice time to study and live in LIV accommodation.
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It is comfortable and convenient to live in this fabulous accommodation, including the public square, the nearby facilities and the kind hearted stuff, especially the workers from housekeeping and maintenance who has helped to replace a new firm mattress which is good for me to relieve the pack pain. I really appreciate that! I think I can have a nice time to study and live in LIV accommodation.
LIV Student Sheffield Information
| Telephone | +44 114 352 0265 |
| Postcode | S11 8HY |
| Price from | £160.00 per week for 23/24 (subject to availability) |
| Features | 15-minute walk from the University of Sheffield & Sheffield Hallam University City Campus. All bills included, contents insurance, cinema, gym, roof terrace, study room, café, Wifi, bike storage, 24 hour security, karaoke room, hosting kitchen, games, events & laundry room. |
| Top tip | The following offers are currently available:
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LIV Student Sheffield Biography
LIV Student Sheffield offers modern and design-led accommodation in the heart of Sheffield’s student quarter. This purposefully designed building offers excellent amenities and stylish living, within easy reach of the university, no matter where you’re studying. Within a fifteen minute walk or less, students can reach the University of Sheffield as well as the Sheffield Hallam University City and Collegiate campuses.
The ninth-floor social space offers beautiful views of the city and is perfect for socialising with friends or chilling out. Among some of the other features are the roof terrace, on-site cinema, karaoke, games room, hosting kitchen, and fully fitted gym. For when you need to study, you can make use of the quiet study rooms and the high-speed internet. LIV Student Sheffield also offers 24-hour security, all-inclusive bills and contents insurance, safe bike storage, and on-site laundry facilities.
Whether you’re interested in a shared apartment or your own private studio, you are sure to find an option at LIV Student Sheffield which suits your needs. All rooms are carefully designed, come stylishly furnished, offer ample storage, and are en-suite.
Ready to live your best student life? Book your room today!
Q&A
Hi!
The hot water fluctuation issue that we experienced has been fully resolved since the beginning of this year. All of the promised ammenities are fully accessible and we will be even opening our 9th floor resident-only cafe from this month!
Please feel free to give us a ring or drop an email if you have any other questions at all, we'd be happy to chat to you about them.
Thanks,
LIV Student Team
Hi!
The hot water fluctuation issue that we experienced has been fully resolved since the beginning of this year. All of the promised ammenities are fully accessible and we will be even opening our 9th floor resident-only cafe from this month!
Please feel free to give us a ring or drop an email if you have any other questions at all, we'd be happy to chat to you about them.
Thanks,
LIV Student Team
Thanks for your question!
TV Licenses for TV's in shared apartments are not included. However it is a Smart TV so you are ableo to use Netflix / Amazon Prime Video and that does not require a TV License. If all flatmates agree to share the cost of a TV License we can show you how to purchase one.
Thanks,
LIV Student Team
Thank you for your post.
We're sorry that you encountered some problems during your time at LIV Student. Rest assured the team have done everything possible to ensure that going forward none of the issues you faced reoccur. It's now September 2021 and we are ready and excited to welcome our next intake of residents - our 9th floor cafe will be fully operational, providing a student-friendly priced menu that's both delicious and nutritious!
LIV Student did issue refunds for the academic year students of 2019/20 so we sincerely hope that clears up the second of your two points.
If there's anything else please do contact a member of the team who are willing and ready to chat with you.
Thanks,
LIV Student Team
Ask a new question about LIV Student Sheffield
Read LIV Student Sheffield Reviews
Jon and Tracy were amazing, had a broken shower on move in and fixed it for me as soon as possible, lovely people, thank you Jon and Tracy!
Hi there - thank you so much for taking the time to leave us a review, and for your postive comments. The service we proide is extremely important to us, and we're really happy that we could promtly fix this issue for you. We'll be sure to pass on your feedback to Jon and Tracy, and we hope you enjoy the rest of your time with us!
The security for the building is a massive selling point and should make all students considering LIV feel reassured and well looked after. Was greeted on-site by head of security and immediately put my mind at ease
Hi, thank you so much for taking the time to leave us a review, and for your positve feedback, which we will certainly pass on to our security team. We hope you enjoy your time with us.
It is comfortable and convenient to live in this fabulous accommodation, including the public square, the nearby facilities and the kind hearted stuff, especially the workers from housekeeping and maintenance who has helped to replace a new firm mattress which is good for me to relieve the pack pain. I really appreciate that! I think I can have a nice time to study and live in LIV accommodation.
Thankyou for taking the time to leave a review, We as a team appreciate your kind words, and hope you have the best experience here at Liv! All the best with your chosen studies Liv team
Location is good and staffs are friendly. The reception open on weekdays but there is security 24/7. Beside the price being a bit high everything is great.
Lovely rooms but only just enough space, for dual occupancy. All the staff are great and do their best to help with any problems or questions you have. I've lived here for two years now and even though there has been a few administration issues to do with moving rooms, I have had a great experience overall. Many thanks to Rheanna, Niko, Layla, Olivia (even though she's now left) and the rest of the team who's names I unfortunately don't know.
Thankyou for taking your time to leave us a review, We are so pleased to hear you are enjoying your stay with us at liv student! The onsite team are thrilled to hear your feedback! We appreciate your honesty. I hope that your studies are going well and wish you the best in your chosen career. Best wishes Liv student team
The stay at LIV has mixed reviews, the positive reviews is that the staff are really helpful, shout-out to Tracey - Cleaner, Jon - Maintence and John - Security. These three staff made the stay at LIV more welcoming has helped the move from home so much easier. Tracey and Jon always go out of their way to listen to my problems and help with anything that i need help with, Top staff at LIV. John security has also helped with the transition and is always up for a good laugh with myself. I am going to miss these three staff the most in the building and it’s a shame to be leaving them
Thank you for taking the time to leave your review, We’re so pleased that you are enjoying your stay with us at Liv student. The onsite maintenance and housekeeping team are delighted to provide you with a home-from home-experience and we’re so pleased that they have made your stay with us even more special. We endeavour to make all our student experiences as positive as yours. I hope that your studies are going well and wish you the very best for your next chapter! Best wishes Liv Student Team
The accommodation is in a great location and has good amenities. The staff are all very friendly and often help promptly. I have made good friends living here and have chosen to continue my stay into second year as it is so reliable and worth the extra money spent.
Thankyou for your kind review, The onsite team are thrilled to hear your enjoying your say with us at Liv Student. We hope next year is just as enjoyable as this one Thanks Liv Sheffield Team
cleaning should be better and the attitude of security should change
Hi, Thankyou for taking the time to leave us a review. We are really sorry to hear this, it is really important to us that you enjoy your stay with us. If you would like to pop down to reception and speak with one of the team, we would really appreciate the opportunity to look into this matter further. Alternatively, you can email us on sheffield@livstudent.com Best wishes, Liv Student Team
Reception/Security guard was extremely rude
Hi there. Thank you for taking the time to leave us a review. We are very sorry to hear this, as it is really important to us that you enjoy your time here. If you would like to pop down and speak to a colleague at reception, we would really appreciate the opportunity to look into this matter further. Very best wishes, the LIV Sheffield team.
LIV Student Sheffield has been a great place to live for a first year university student, it’s location is great, facilities are the best in the area and the staff are friendly and always willing to help with any problems
Great location and friendly staff , always clean with great facilities including a gym
very friendly and nice, definitely a really safe environment at night, it’s also quiet as well
I settled in really well at Liv Student, my studio had no problems on arrival. The social spaces are great, Liv also hold lots of events which is great for making friends. The gym is great and quiet at certain times of the day, the terrace is lovely. Staff are extremely helpful, especially Neil and Olivia. They go the extra mile, Neil helped me unlock a padlock on my suitcase when it wouldn’t open! Olivia is so friendly and easy to talk to about any problem, the security team are approachable too. Liv Student is a lovely accommodation and I would recommend to first years or older students.
Door security is fantastic and always on hand to help.
Staff are helpful and welcoming, accommodation is great value.
Security is a joke, harasses tenants and the staff themselves are very unhelpful when it comes to paying rent or even doing basic issues in the flats like clogged toilets and drains
Staying at LIV has been a pleasure, the staff and security are very friendly and helpful and available at all times of the day. I've taken lots of advantage of the social spaces at LIV. one of my favoite things about Liv is how many events are held. One of the staff members, Olivia, hold multiple free events a month which have been great for my mental health and for socialising. Overall it's a good accomodation
Never had any problems with the WiFi. Free 24/7 gym is a bonus. Security are very nice and helpful, as are all the staff. The building/location feels very safe. Building is also cleaned daily.
Staff are absolutely wonderful here, always ready to help and do so with a kind attitude. Accommodation space is luxurious and has a lot of useful features like dishwashers and large refrigerators. The LIV is a bit of a walk from my university campus but the trade off is a more secluded, private and quiet living location away from the loud city streets. And, if I don’t feel like walking, there’s immediate access to bus travel with a stop right outside the entrance - it’s just across the road! Overall, a great first year living experience here, I would absolutely recommend this place to anyone willing to pay slightly extra as the benefits are well worth it. Going to be hard to top this student accom next year!
Good place to stay. Could maybe do with a cleaner for the flats and the washing machine prices are ridiculous.
Very good, Olivia is excellent creates a very friendly atmosphere as u arrive in the building
We had a new oven put in by Tracy and the maintenance man, they were very helpful and friendly and we had a great conversation while they sorted the oven for us. Probably the best staff members on the entire team.
Staff is nice but students can be stuck up and stay close to their social circles
All the staff were welcoming and the experience was good.
Hello, Thank you for your review. We are glad to hear you are having a positive experience here at LIV. LIV Team
LIV provides everything you'd need/want in a student accommodation. Very happy here :)
We are happy you enjoy staying with us! Hope to see you here next year!Many thanks,LIV team
Liv is a nice place to live however most of the staff are unhelpful and rude. Maintenance issues are never dealt with as a priority. The reception staff are usually very unfriendly and seem to lack customer service skills and are unapproachable. they only seem to be nice when people who do not live hear (parents or people being shown around) are in reception. This seems to be the same issue for security as well. Otherwise the cleaners and maintenance are very friendly as well as those who are in management. The main issue lies with those who are on front of house who seem to lack politeness and basic manners and respect. Another issue is how expensive the laundry is now, considering how much we already pay for rent and this seems incredibly unnecessary considering we are students on a budget.
Thank you for your feedback. To investigate the issues you have mentioned we would need some more information. Any maintenance issues are always dealt with in order of priority. We apologise if this caused the delay with your issue. Any urgent tasks (leaks, electrical faults) are dealt with the same day, non urgent tasks might take up to 3-5 working days (such as replacing the lightbulb or fixing the draw). Due to the increased costs of services and energy bills we have had to increase our prices for the laundry, however, we are still providing the cheapest laundry facilities in Sheffield. Staff and security always do their best to deliver a high standards of customer service. Security can be strict sometimes, as they are dealing with a lot of difficult situations and do their best to protect the students 24/7. They are firm, but fair and would only be strict with tenants that do misbehave. We would love to discuss this in more detail please.Many thanks,LIV team
Fab help from the staff dealing with the washing machines!
Hello, Thank you for your review. We are glad you find the staff helpful, we are here for anything you need :) Thanks, Team LIV
Welcoming, homely, safe, warm and would recommend to anyone considering student accommodation in Sheffield.
Hello, Thank you for your review. We are glad you feel safe with us and are enjoying your stay! Thanks, Team LIV
Perfect location, easy to walk to the city and down Ecclesall road. Modern rooms and cozy social spaces and it easy to make yourself feel at home! Lived here for two years and it’s been great.
Hello, Thank you for your review. We are glad you love the location! And most importantly, that you feel at home, because this is what we want for all our residents :) Thanks! Team LIV
Maintenance guy Jon is extremely helpful, very nice member of staff always willing to listen and try help with any issues.
Hello, Thank you for your review. We are glad to know that you find Jon helpful! Thanks, Team LIV
A handful members of staff are amazing and appear to care about the students as individuals rather than clients. When my mum came to visit Jon opened the balcony for us to take photos of the view. He was so lovely the whole time and made the day memorable.
Hello, Thank you for your review. We are glad to hear Jon was so helpeful. Please let us know if there is anything else others could be doing for future improvement. Thanks! Team LIV
Lovely experience, I really enjoy it here and location is perfect for my uni and walking to collegiate.
Hi, Your feedback is really important to us and we are happy to hear you are having a great experience at LIV! Many thanks,Marija
I called for maintenance they responded quickly after being called, Jon ( who responded) was time efficient, friendly and helpful.
Hi, I'm glad you are happy with our maintenance technician and that the issue got resolved quickly! We will pass this over to Jon. Please let us know if we can help you with anything else.Many thanks, LIV team
Great maintenance man, always willing to help in any way!!
Thank you for such a great review and we are pleased to hear we have the best technician in town :)Many thanks,LIV team
Living room light was broken and we had a very nice professional maintenance man who come and fixed it with no problem.
Hi,Thank you for letting us know that the issue got sorted straight away and that you had a great experience with our maintenance technician. We are here to help you with any issues you might have!Many thanks,LIV team
More than satisfied with my choice of uni accommodation. Great proximity to both uni campuses as well as close proximity to different food stores and restaurants.
Hi,Thank you for such a lovely review and it's lovely to hear you are enjoying your experience at LIV! If you ever struggle with the ideas where to go for food or what do do/see at the weekend, just come see the team and we'll tell you about all the hidden gems in Sheffield :) Many thanks,Marija
Certain reception staff, maintence and security offer outstanding hospitality and are very kind. Offering good social events and activities such as dog drawing classes and baking. Some staff could be more helpful and attentive but the others make up for it. Overall it's a really nice place to live with a really nice environment and good social spaces.
Thank you for your honest review. We are so glad to hear you have received outstanding service from some of the staff, however, if you do have concerns about particular members, please do let us know and we will do our best to help improve this for the future. As a team, we want everybody to receive the best standard possible. Thanks! Team LIV
Amazing accommodation, best in Sheffield with lovely staff who are extremely helpful and accommodating with any issue
Thank you for this great review. We are so glad to hear you think it is the best in Sheffield! I hope you find next year just as enjoyable. Thanks! Team LIV
I moved into Liv in September22, there is always someone at reception whether that be the staff or security who are all extremely kind and will help with any issues you may have while living here quickly and efficiently. Every month there is a new event that the staff put together, it’s a great way to relax and make friends on different courses and helps break up studying so students are able to take a break from uni as well as learning new skills.
Thank you for your kind review. We are glad to hear the staff are being helpful and you are enjoying the events. There will be plenty more events put on in the new year so hopefully you will get involved! Thanks! Team LIV
I moved in in Sept 2020 (during covid lockdowns). The experience would’ve been way more enjoyable had it not been for the draconian measures imposed on us by the gestapo. Nonetheless, I would recommend this place if you’re a bit of a richy-rich kinda guy like me. 9.5/10.
My experience at LIV Student Sheffield has been extremely homely, the accommodation is a lovely, modern place to live with approachable and kind staff available at all times through-out the day. Security are present 24 hours to ensure safety within the building is a guarantee when arriving. The staff here also work really hard to put on countless events each month to keep residents busy and entertained when not focusing on university. I live in a studio flat and it is great value for money considering the space given as well as plenty of room for storage of items. Any issues are acted on straight away to ensure your stay is as enjoyable as possible and the Wi-Fi is really quick on all levels of the building. All in all it truly is an amazing place to live and I would recommend LIV to any students studying at either Sheffield Hallam or Uni of Sheffield, it is a short walk to both Hallam campuses and a little further to Uni of, but is absolutely worth every penny.
Thank you for taking the time to leave us this review, the whole team are thrilled to read feedback like this. We always do our best to be here for our residents when needed, and know the importance of being approachable and friendly. We hope you continue to love your time living here with us. LIV Student Team
I’m a first year living at LIV student and my experience has been nothing but positive. The staff are so super friendly and are always always always down for a chat and will make you feel right at home! The bedrooms are so nice and we’re super clean on arrival, same goes with the study spaces and social spaces. There is breakfast almost every morning (makes sure you get there early though!) and the location is also great, defiantly the closest to campus by a substantial amount. Would definitely recommend, from LIVS favourite ⭐️
Thanks so much for your lovely review! Chatting with the residents or sitting down and having a cuppa is one of the things that make it all worth while for us. Really hope you continue to enjoy your stay with us throughout this second semester and beyond :)
Amazing place to stay, staff are very supportive and helpful.
Hi, Thank you for such a kind review. The team here are all really grateful!
Love living here!! So nice and calm, the staff are amazing, always up for helping you out when needed! Couldn’t recommended a place more
Thanks so much for such a kind review. The team are really grateful :)
Quality Gaff, contemplating a second year, no bad words at all
Thank you for your review - the entire team are really glad to hear you're happy living with us! LIV Student
They’ve done it again!!! Absolutely nailed it this year. As far as writing this review goes, I cannot fault Liv one bit! Can’t fault them at all!!! The facilities and the extra perks that they have to offer are second best to NONE. The staff are all so friendly and they are passionate about providing the best possible service; of which is evident through the service delivered. Moving away for University can be very scary and overwhelming, but staying at Liv has taken my mind off if it. They provide literally everything a student could want, need or ask for. As far as reviews go, even a 7* rating would not do this place any justice.
Hi! Thank you so much for your review. We're really glad that you decided to stay again for a second year, and that you've continued to enjoy your stay with us - we hope it continues for many more months to come! Best wishes, LIV Student Sheffield
Really lovely student accommodation and there's a visible effort from the staff to make you feel comfortable and welcome. The accomodation is about a 20 min walk from multiple locations within Sheffield. The only downside I would have to say is that to get anywhere you have to go through the underpass system so public transport is highly recommended as it's starting to get dark. The building itself is well maintained and there is always lots of social events to get to know other students in the building. My one "moan" would be that I don't think the breakfasts provided are the best value for money when you compare it against the rent payments; a croissant twice a week and cereal/yoghurt for three days. Plus the hot drink machines get switched off at the weekend. Not suggesting a full English but this could definitely be improved. However, overall I'm please with the accomodation and glad that I chose LIV Sheffield!
Hi, and thank you for taking the time to leave your review! We're glad you're happy with our location, and if you ever feel unsafe when leaving or returning home to LIV just give our 24 hours contact number a call and a member of the team can either meet you to walk with you, or just talk to you whilst you're making your journey. Our weekday breakfast that consists of yoghurt, fruit, pastries, and cereal aims to make sure there's something for everyone, however we take your point on board and will look at what other things we can offer in the near future :) As of last week, we have started to leave the drinks machine on much longer throughout the day so you can enjoy coffee and hot chocolate at whatever time you like! We sincerely hope you continue to enjoy your stay with us. Best wishes, LIV Student Sheffield Team
expensive but worth it staff are all amazing
We're so glad you are enjoying your time with us :)
LIV Student Sheffield is a really good atmosphere and the staff here are helpful also STUDENT are able to socialise.
Thank you for your lovely review!
Really friendly staff, good social spaces and constant events
Hi and thank you for your review. We're glad you enjoy using our social spaces! Can't wait for the summer time BBQ on the roof terrace!
LOVE IT, wouldn’t want to live anywhere else
Thank you! We wouldn't have it any other way :)
Friendliest staff I’ve ever dealt with, really helpful and quick with concerns. Flats are lovely and clean when I moved in. Can’t fault it!
Hello and thank you for your review. Every team member at LIV Sheffield are super grateful for your kind words!
I can say this is the best accommodation in Sheffield, staffs are so friendly and care about you a lot. Lots of interesting events, cooking class, movie night...... Facilities here are amazing too, I feel like I can stay in LIV for a long time without going outside!!! I really feel I’m at home here! Thanks to LIV !!
Hey! Thank you for taking your time to leave us such a good review. We love hosting lots of events for our residents, after all we are a community and we love to see people coming together to experience new things!
very good !very good !very good !very good !very good !very good !very good !very good !
We're very very very pleased to hear you love living with us! LIV Student
Very friendly and helpful staff, the building is new and comfortable.
Hi there! Thank you so much for taking time to leave us your review. We're glad you're enjoying your time here so far, long may it continue! Don't forget about our MYO pizza event tonight at 5pm :)
When I first arrived at LIV management were really friendly explained everything well and answered any queries I had. I went up to my room and I was bitterly disappointed, the room was not what I had been showed on my ‘walk around’ before signing my tenancy agreement. I had always expressed I wanted a studio apartment and the room I had walked into was extremely small! I couldn’t fit in the shower and I’m not a large person, the kitchen smaller than advertised and the study area was practically in the kitchen workspace. I shared my concerns with LIV and all was sorted straight away and a new room was found. The staff couldn’t have been any more helpful and still are to this day. The location is great, town is only a 5 min walk, Ecclesall Road shops are a short distance and the University’s are within walking distance. The building compared to other student accommodations is luxurious. However my only concern is not to trust the rooms compared to the website pictures.
Hey member763006! We're really glad that despite the confusion about your room when you arrived our team managed to react quickly to get it resolved! Some of our rooms do slightly vary in shape and size, and we always try to make this clear but take your point on board about the pictures and we will do our best to make sure this doesn't happen for the upcoming academic year. We hope you continue to enjoy your stay with us for the rest of the year, and maybe see you at our Halloween event at the end of this month!
The staff are wonderful and friendly. LIV do amazing events, but not many people show up. The laundry- washing machines and dryers are quite unreliable. Wifi doesn’t always have a good connection.
Thank you so much for taking the time to leave us a review. We're glad that you love our amazing events! Throughout the year we try to make sure we put on a broad range of events, such as our Caribbean Cooking Class and Massage / Wellness event, and we really hope that as time goes by more and more people feel want to attend them. In the first few months it's normal that many people are busy settling into their new home and city, but as they become more familiar with their surroundings we certainly expect attendance levels to increase, we also had a lot of people at our welcome event which was amazing to see! Sorry to hear about your experience with the laundry room, if you ever need help with another wash or dry cycle, or something doesn't seem right, just let the member of the team on the 9th floor know about it and they will make sure everything is as it should be. For the Wifi, please let us know about the problems you're having by raising a maintenance ticket and we'll have our Head of IT take a look at it right away! See you around :) LIV Student Team
Management team are so friendly, they always go above and beyond! Great amount of events too.
Hi there! Thanks so much for your lovely review, we hope you continue to enjoy your stay with us for the rest of the academic year, and all the upcoming events too!
I can’t explain to you how bad this place is, stayed here for my first year and stayed through lockdown and can honestly say the place is disgusting. Staff are very young give emails about inspections and come 2 hours later. No hot water half the time, internet cuts out all the time even with a Ethernet cable and the internet on the phone is terrible. I have no good words to say about this place because it was a nightmare
Hi Member1361706, speaking on behalf of the team. I am so sorry to hear of your negative experience during your stay. Please could you let me know (p.brook@livstudent.com) or a member of the Sheffield team (sheffield@livstudent.com) either your details or location within the residence so we can investigate further. We follow a room and apartment entry procedure; Wi-Fi is on a managed network and the hot water is on a monitored system. It would be of great value to understand why the service and your expectations were not met in these areas. Kind regards and best wishes for the continuation of your studies, Peter
Nothing is ever too much for the staff, they’re very welcoming and helpful.. Social spaces are brilliant and cleaned regularly… Rooms in apartments are spacious and the shared areas are very comfortable with a very good quality TV and soundbar… Studios are not worth the money as they don’t get anything provided; no tv, no toaster, no kettle, the oven is only a microwave and they are very small compared to the shared apartments. However the Shared apartments are brilliant. Location is also perfect, shops, nightlife and university campus on the doorstep.
Thank you for taking the time to leave us this review. We appreciate your feedback regarding our studios, and we've since made adjustments that will hopefully improve our residents living experience going forward. You're definitely right about the location, being so close to everything you need is so convenient, especially now that our 9th floor resident-only cafe is open.
Staff are extremely friendly, helpful and often efficient in solving problems. The accommodation is modern and in perfect location for both nightlife and university campus. 9th floor roof terrace is an excellent social space and provides a great view of Sheffield. It’s a place I feel safe and would recommend to anybody.
Thank you for your review, the team at LIV Sheffield are really grateful! This coming academic year we'll be hosting lots of exciting events on the 9th floor, from cooking classes to DJ and open mic nights! We hope to see you there.
Good rooms, generally clean. Laundry room could do with cleaning more, as people leave washing machine pretty grim. They run out of breakfast so quick- people obvs don’t just take one. Reception staff are always helpful though.
Thank you for your review! Our laundry room is cleaned every weekday morning but if there's ever a time you see something that doesn't look right just let the team on the 9th floor reception know and they'll make sure it's resolved as fast as possible.
not worth the money, room is not that big, everything the promise the dont do it wifi is s*** the hot water is mostly cold you email them about anything related to the room, wifi or shower the dont get back at u and dont move in
Room not ready to be moved into, followed by constant noise when we did. No communication with members of staff. No hot water for showers after lunch. Shambles from start to finish.
DO NOT STAY HERE The company are scammers, they promised many things and didn’t deliver, any complaints are not dealt with. The rooms are nice but it isn’t worth the trouble
Hi member1047227 thank you for taking the time to review, and we are sorry to read of your frustrations relating to the new building and through the first Covid-19 lockdown 2019.20. We are proud to have been able to offer all students a voluntary release from their tenancy and refund of rent in 2020 due to the first covid-19 lockdown but appreciate our timeline to facilitate this was not in line with your expectations. Since your post, we have listened; there’s a fantastic new team at Sheffield as well as a new security partner for 24/7 support, a new Wi-Fi operator, so all receive a super-fast connection, the hot water pressure which effected some rooms intermittently is resolved. Throughout the current academic year, we’ve supported students required to self-isolate, maintained access to the roof terrace, social spaces, games room, cinema with covid-19 safe procedures and opened up the gym as government restrictions lifted, as we fully appreciate the amenity space is an integral part of the accommodation. We wish you the best for the continuation of your studies, and would like to hear more about your feedback at sheffield@livstudent.com
Hate this place. Very terrible. Would not recommended. There are better accommodations. Trust me on this
Moved in to unfinished and badly managed building, go for any other accom in sheff
Was really not set up for taking on students for this year, rooms not finished and things missing and braking. No hot water and the fact you couldn’t sleep without someone coming into your room atleast 2 times a week to do something. Terrible management and never tried to help with anything you had to say or needed. This is just some of the things why this place has been terrible first year experience.
Would not recommend to Anyone moving to university. Building still not completed even though it was meant to be completed by December, cannot do any uni work from constant noise starting at early hours disturbs sleep constantly. Staff are useless, builders wolf whistled and inappropriately stared and commented, got reported several times to management nothing was done. No cafe or proper breakfast which was advertised (clearly bait) repeated internet issues, power cuts and constant cold showers due to no hot water. Security that was promised is not at the entrance to the building but on the 9th floor which is useless, anyone can get in as people hover for someone with a key card to open the door and they go in with them. Massive issues with privacy, male builders repeatedly enter the flat and rooms without permission Occurred many times when I was asleep. Restrictions on collecting parcels no weekends and certain times in the day. Washing machines don’t work and take all your money!
While LIV may look like an attractive luxury accommodation from the pictures, the management is so shocking it’s made living here an awful experience. We’ve had no end of issues and you really aren’t getting what is advertised and what you’re paying for. The showers ran cold for over a month, the building was never finished even though it should have been by December at the latest. The washing machines don’t work and take your money, the often closed the social spaces (which are the only thing that actually redeem the place) just for photo/video shoots and to host guests. They aren’t releasing us from our contract early due to covid-19 like most other accommodations are because they are money grabbers. They don’t care about their tenants whatsoever.
Don’t recommend, shocking experience
Dear liv management The recent coronavirus outbreak has meant that the overwhelming majority of students have been forced to return home. This has means that they are effectively paying over £2000 for nothing. Despite repeated requests, LIV have refused to allow residents to leave their contracts and issue a full refund. While LIV professes to ‘create student communities’ they have demonstrated that they only care about profit as opposed to the welfare of their residents who are extremely anxious and worried during this difficult time. This distress has been compounded by the financial worry resulting from having to pay thousands for facilities and accommodation they are no longer using. The rent is not just for a room and a bed, it is for electricity, water, the shuttle bus, the breakfast every morning,the kitchen facilities as well as use of the 9th floor which for many was the main reason for booking with LIV in the first place. LIV is failing to fulfil its obligations as the shut
Whilst being a lovely accommodation my time here has been plagued by issues you shouldn't expect whilst paying the premium price charged. -Sewage water coming through the shower tray. -Facilities promised not being available. -Water pressure and temperature not working properly for over a month. -Constant disruption from the builders that were supposed to be done by December. -Invasion of privacy, walking into flats without notice.