|John Lester and Eddie Colman Courts||#1|
|Peel Park Quarter||#3|
|Waterside Student Village||#5|
Read True Salford Reviews
Pros: Friendly and helpful staff, the actual room is quite nice, most communal areas are generally clean, good location as it close to the quays and walkable to shops. Cons: Very expensive rent, social spaces and facilities that were promised at the time of signing the agreement have never opened such as a restaurant and a shop which we are paying for, the garden area was not finished until a month after moving in and to this date has no furniture in so you can’t sit out there as promised, the security staff randomly wander into apartment’s without notice, the internet drops out frequently and there is no Ethernet port to plug devices in by the desk. Since the start of the second lockdown, all communal spaces have been closed such as the gym, sky lounges, festival zone and even the lobby space, yet full rent is still being charged. Little explanation has been given about this, you are ordered in, out and around the building and you can’t even collect your mail.
Part 1 - Originally booked my apartment room at the start 2020 to move in on the 05/09/20 and asked numerous times to ensure that that move in date would not be affected by Covid. I was assured the move in date was set in stone and would not be moved. A month before this date I received an email to tell me that the move in date was not in fact set in stone and was being moved back to 25/09/20, which was after my start date at university. I was given a choice of two options, either pay full rent and move into their Birmingham accomodation which was hardly convenient, or to push back the move in date and receive a 10% discount for the year. I took the option of the discount and I can’t help but think that even with the discount I am still being robbed of my money. I can only describe what I moved into on this pushed back move in date, as a ‘building site’ with many of the walls throughout the building unpainted, and the outdoor area filled with diggers and workmen.
So, originally, gave 5 stars, editing down to 2. Positives: The staff on-site are incredible. Callum and Holly are especially my absolute favourites. They will listen and help you with anything you need. It’s in a great location and the festival zone and gym are pretty good as well. Negatives: One main problem I’d say is the heavy amount of bad wording on the website, which AKA fake advertisement. 1. We weren’t allowed to go view the rooms. So they had videos on YouTube saying in the premier studio, you’d get an L-shape and a coffee table and they said to check the room plan online (which had a clear corner sofa). However, you don’t get a table, and the sofa is not a corner sofa, and it is the worst thing I’ve ever sat on, there genuinely is no way you could sit on it for a good hour without giving you a bad back. 2. I study Pharmacy, and on the website, they advertise a £300 NHS discount on your rent (which £300 is not a big deal to be honest when you’re paying £11k a year). So