I would definitely recommend The Arch to any Liverpool-based student. The atmosphere is friendly and welcoming, with regular social events (and freebies) around the building. The en-suite rooms have plenty of storage and the kitchens are open and spacious. There is 24 hour security onsite, and a reliable maintenance team that handle any issues promptly. I have lived at the arch for a year, and have booked again for 2023/4 with their group booking discount!
Liverpool Hall Rankings
| The Electra | #4 |
| Byrom Point | #5 |
| Myrtle Court | #6 |
| Horizon Heights | #7 |
| The Arch | #8 |
| Apollo Court | #9 |
| Glassworks | #10 |
| Prospect Point | #11 |
| Europa | #12 |
| Moorfield | #13 |
*Minimum 10 reviews required to be ranked.
StudentCrowd University Rankings
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I would definitely recommend The Arch to any Liverpool-based student. The atmosphere is friendly and welcoming, with regular social events (and freebies) around the building. The en-suite rooms have plenty of storage and the kitchens are open and spacious. There is 24 hour security onsite, and a reliable maintenance team that handle any issues promptly. I have lived at the arch for a year, and have booked again for 2023/4 with their group booking discount!
The Arch Information
| Telephone | +44 (0)151 708 8868 |
| Postcode | L1 5DR |
| Features | Close to the University of Liverpool, John Moores University & Liverpool Institute for Performing Arts. Bills included, contents insurance, CCTV security, games room, on-site laundry, lounge, free WiFi, cycle storage, courtyard, 24/7 on-site support & study zone. |
| Top tip | Sitting happily on Nelson Street, only a few streets away from Liverpool’s famous Albert Docks, Liverpool’s The Arch is a fantastic choice for anyone looking for student halls in Liverpool close to the city’s heart. Visit the website to find out more. |
The Arch Biography
The Arch offers stylish student accommodation in a fantastic location in the heart of Liverpool. It’s situated close to numerous universities and colleges such as John Moores University, Liverpool Institute for Performing Arts and the University of Liverpool. Being in a central location means you have all the amenities you need right on your doorstep.
The Arch boasts fantastic features to make residents feel comfortable and right at home. Hang out with friends in the lounge and courtyard or challenge them to a game of pool in the games room. There are handy on-site facilities such as a laundry room, secure bike storage, study zone and free WiFi. Residents also have peace of mind knowing there is contents insurance, all-inclusive bills, CCTV security as well as 24/7 on-site support.
There are both studio apartments and ensuite rooms in shared flats available. The ensuite rooms come fully furnished with a bed, desk and plenty of storage, and share a kitchen and living space with flatmates. The studio apartments are fully furnished too but are self-contained with a bedroom, kitchen and bathroom, so ideal for those who are after a bit more privacy.
Find out more details on the Downing Students website or book a room today!
Q&A
All our rooms are fitted with furniture and plenty of storage so please bring along your bedding and personal items. In the kitchens we supply a fridge/freezer, oven or combi/microwave oven, hob, kettle and toaster. You will need to bring pans, crockery and cutlery. If you will be living in a shared apartment we suggest getting to know your flat mates through our closed resident Facebook groups prior to moving in and suggest sharing the cost of some items! You will also have free access to a vacuum, mop and bucket either in the shared apartment or from Reception. We hope you enjoy your time in our accommodation!
Ahead of arrivals weekends we email instructions of the where you can park and drop off your things. We have a dedicated arrivals team who help with this.
Ask a new question about The Arch
Read The Arch Reviews
Stellar. I've lived here for my first year at university (22/23) and I genuinely have no complaints, the staff are fantastic, the facilities are solid, the rooms are amazing (and have great thick walls unlike some accommodations). Don't be put off by it being slightly further away, it's still a 15 minute walk from the furthest LJMU building and is brilliantly connected to the city's main attractions (Bold Street, the Baltic Triangle, docks, etc). It may be slightly pricier than others but I promise you it's well worth it.
I would definitely recommend The Arch to any Liverpool-based student. The atmosphere is friendly and welcoming, with regular social events (and freebies) around the building. The en-suite rooms have plenty of storage and the kitchens are open and spacious. There is 24 hour security onsite, and a reliable maintenance team that handle any issues promptly. I have lived at the arch for a year, and have booked again for 2023/4 with their group booking discount!
Would recommend. Good location and friendly staff
Thanks for sharing your review! It is great to hear that you would recommend living at The Arch to other students!
Great value accommodation with friendly and helpful staff.
Thank you for sharing your 5 star reivew! Our team always aim to give our residents the best student experience and Daisy and the team will love to read your review!
Love it! Would recommend to anyone thinking of staying here.
Thanks for recommending The Arch to other students! We are so pleased to hear you love living there and hope you create lots more memories!
Management is great, helpful staff 24/7. Well kept and clean spaces. Needs a dedicated smoking area, don't feel safe having to step out onto the street.
This is my second year here and I'm planning on spending my third year here too, it's a great accommodation and all the staff are lovely.
We are really pleased to hear that you are enjoying your time at The Arch so much you are planning to stay for a third year! Thanks for sharing your review!
Second year here and love it ❤️
Thanks for sharing your review! We are really pleased you have stayed with us again!
stunning x best accom in liverpool x
We agree too!! Thanks for reviewing us!
The staff were really amazing at helping us whenever we needed. The flats and rooms are really spacious and are a really good value for money. Would really recommend !!
Thank you for recommending The Arch to other students! We are really pleased that you feel that accommodation and on-site team offer great value for money!
the staff are so lovely and helpful, in such a good location for both unis, big rooms and kitchen. couldn’t ask for better
Thanks for sharing your review! We will pass on your nice comments to Daisy and the team!
I thoroughly enjoy living here, the staff are incredible and so helpful and supportive. We had issues with a flatmate and they were very affective and supportive in this.
Amazing place really fun to live in
Thanks for sharing your 5 star review! Daisy and the team at The Arch will be pleased to read your comments!
lovely accommodation, perfect area as it’s 10 mins from both the centre & the university campus’, & maintenance is constantly on top of everything so it’s rare to ever run into any issues. on top of it all, the staff is lovely & very welcoming
This is such a fantastic review to receivem, thank you! It is always the aim of Daisy and the team to provide the best student experience and we are really pleased to read that you are so happy there! We hope you continue to make more memories throughout the year!
This accommodation is perfect for popping into town and is only 20 mins away from LJMU. I found that issues were resolved quickly by the helpful reception staff and they also put on lot of social events for us all to enjoy!
We are really pleased to hear that you have enjoyed your time at The Arch! Thanks for sharing your review!
Friendly staff, good location, close to nightclubs. Good experience and good value for what halls offer.
Thanks for sharing your review!
The Arch is the perfect student accommodation in Liverpool. I can recommend both the flats and the studios, having stayed in both. They are nicely decorated, spacious with plenty of storage room, yet also cosy and comfortable. The location is wonderful, with my favourite bar in Liverpool (le petit cafe) practically on the doorstep. I can’t speak highly enough of the reception team, who are kind, friendly, helpful, and a great laugh. They also work extremely hard in organising fun social events downstairs for the students. I am going to miss the Arch and I was sad to leave- I would definitely recommend it to the other students.
Thank you for sharing your lovely review Daniel! We are so pleased you have enjoyed living at The Arch and we know other students will find your review really helpful. The team will love to read your comments and we are sure they will miss seeing you around the building. Best of luck for your next adventure!
I’ve loved living here so much that I’ve rebooked for 2022. It’s a great location and lovely staff
We are really pleased to hear that you have enjoyed The Arch so much that you have rebooked for next year! We hope you have another great year and enjoy all the events the team are planning!
Brilliant staff, and location, not many events and broken stuff has to be told to fix many times
Thank you for sharing your review for The Arch! We are pleased you think our team are brilliant! We have lots of activities planned so please look out for posters around The Arch and notices on our social media accounts!
I love Liverpool for its dock. I enjoy chinatown as well.
We are pleased you have found the location of The Arch to be really convenient for both Chinatown (as the property is next door) and the Albert Dock is only a 5 minute walk!
All the staff are super lovely and helpful :)
This is great to hear, thank you! We will pass on your lovely comments to the team at The Arch!
the staff are very friendly and helpful
Thank you for sharing your review!
I've been here since from my foundation year and it's been great. Lovely staff and safe and clean environment. The only thing would be' rooms could've been little larger.
Thanks for sharing your review and we are really pleased you have chosen to live with us since your foundation year!
Nice location but ruined by the lack of compassion and communication during the covid-19 pandemic. All common areas locked out, reception locked up and unoccupied, forced to move out due to government guidelines, Uni closed. Yet students are still being charged for the last weeks before the Easter break when this first occurred and also for the whole of the last term. The Arch has deactivated keys yet still want to charge rent. They have said they will throw out any stuff left behind. They do not answer phone calls or emails, just send an auto response email that says nothing. Rent for the last term was due yesterday. They haven't yet taken it, but have sent an email saying it hasn't been paid and they will charge an extra 3% interest for being in arrears. They will not communicate to explain further so they seem to be not only keeping rent unfairly but also charging interest on top for no reason. Other accommodations told students weeks ago that no rent will be taken for the last term
We are sorry we were unable to share the information about rent reimbursements we offered prior to your review. In-line with Government guidelines the large communal social spaces were closed to minimize the spread of the virus. The safety and security of our residents, staff and buildings has always been our priority. Our Reception desks were closed to allow the on-site staff to perform their regular Health and Safety checks in a safe manner. For students who have moved out of their accommodation we have put safe processes in place to allow items to be collected as the lockdown eases. Alternative arrangements can be made if items need to be shipped.
Firstly, the internal courtyard is not a social space, merely an access way to the lifts/flats and does not have the facilities for social time i.e. benches. The staff on reception are lovely and helpful, however, it is clearly the higher up departments that do not care for the tenants. At a time of uncertainty, the finance department have not bothered to get back in contact when it is clear the sender of the email is greatly worried. They have not catered for individual needs and concerns when people have sent them emails and instead sent very vague emails back that are clearly a copy and paste with no real answer to questions. It's a shame to leave the arch on such a bad note, however, had downing students cared enough about it's tenants, instead of money, the reviews would be a lot better and many more people would recommend this accomodation
We committed to making significant refunds to those students who left the accommodation and, as always, it is our policy to offer flexible payment plans to students who may be suffering hardship. I hope that otherwise you enjoyed living with Downing Students and will certainly feedback your comments about our helpful staff at The Arch.
Refuse to let us off with the last instalment during a pandemic... students that have lost their jobs and would now have to put their own money towards the last payment, the accommodation is good though, good reception, well set out for students but the security often don’t understand that’s it’s students living there. I feel the last payment has ruined the arch for me and I’ll be wanting a refund for the last payment due to me not being there since the end of March
We are pleased you think the accommodation and reception have been designed well. Since your review was posted we were pleased to inform our residents of the significant refunds we offered to students who left the accommodation. We are very disappointed that due to the COVID-19 pandemic your final term in our accommodation was not how we intended.
During the 2020 COVID-19 break out we were treated really badly. Despite being told to return to our primary homes by the Government, Downing Students proceeded to take advantage of the situation and make everyone pay for the last instalment of rent, even though the majority of occupants had moved back home in fear of their safety in health. The flat is not worth paying £144 a week for, the only highlights of the accommodation are the bigger rooms and it’s location. Added to this the ‘cleaning facility’ was none existent. My flat wasn’t cleaned once during the time that I lived there.
Whilst we ensure that all social spaces in the building are cleaned and maintained to a very high standard it is the responsibility of the residents to clean their shared apartments or studios. Cleaning equipment such as vacuums, mops and buckets are provided as part of your rent. For many students both from the UK or international it was not possible for them to return to their family home when the pandemic first occurred. In line with Government guidelines they have continued to reside in their student accommodation. We have provided a virtual events programme for all students to participate in. For residents who were able to leave their accommodation we offered significant refunds.
Disgusting disregard for their tenants. It's less about refusing to release students from agreements, and more the general refusal to hear any of their financially struggling tenants' pleas, threatening that if tenants do not pay their final rent installment, it will affect their's (and their guarantor's) credit score for the rest of their lives. Downing do not stick to theie side of the contract of providing reception staff, security or use of common rooms. The agreement also states that any abusive/bullying behaviour will result in your tenancy being voided, I was forced to move out of my flat and the 'abuser' stayed put happy as Larry. Just the idea that Downing won't be receiving their shamefully priced rent (yes, shameful as honestly the cost of rent compared to over accommodation available in Liverpool is ludicrous and not even close to being accurately priced), suddenly bounds tenants to this large corporate company who have failed to comply with their own contract. Disgusted.
Unfortunately I can see that this review was left before we were in a position to inform residents of the rent reimbursement we have offered to students in all Downing Students properties. We have committed to making significant refunds to those students who have left the accommodation and, as always, it is our policy to offer flexible payment plans to students who may be suffering hardship. In line with Government guidelines we temporarily closed the social spaces to minimize the risk of the virus being spread. Our staff have remained on-site throughout the pandemic to ensure the safety and security of the residents and our buildings.
Absolutely disgusting company, up until now I would say little wrong with the accommodation, however in this time of uncertainty they give 0 considerations to their tenants. They refuse to release anyone from contracts even though they have closed many services such as the common room, study room, reception etc. Amongst this the lack of communication is astounding and disgraceful, I have heard no one getting a response to their emails, including many of my own, and when I tried to call it was blanked more then once! Finally, the lack of financial stability is obvious for a student and to replenish our loans to pay rent we rely on jobs which many of us have lost in this climate. Downing students impersonal response 'we are following guidelines from the government'. I would 100% recommend against this company at any location when previously my review would have been the direct contrast.
The Arch should honestly be ashamed in the way they treat their students and especially during a pandemic. They have no care for the financial situation students find themselves in and even after handing keys in and checking out of accommodation demand £2000+ worth of rent despite other accommodation displaying discretion and allowing tenancies to end. It is not worth the money that is pumped into it weekly and also the wi-fi is that slow i could walk to my friends houses across the country and hand deliver them a note by the time my messages have sent. If you’re a student looking for accommodation in Liverpool i absolutely DO NOT recommend The Arch.
Biggest bedrooms in lpool, staff are immense, so close to a night out like a 5min walk to everything but still in a quiet location and dead chill. Always getting free food in reception it’s lit
We're so glad you love living at the Arch! Thank you for the review :)
I've had an amazing time living at the arch so far. Staff are so nice always there to chat, repairs get done quickly, and rooms are super nice/spacious. If there is noise, security is always there if needed. The location is also great, close to the city centre but not too close to be noisy. It also feels really safe even when I'm walking home after a night out. Overall, great place to live! :)
Thank you for the review, we are so happy you enjoy living with us :)
Great location, friendly and helpful staff and problems fixed quickly
it is really good and clean and lots of fun
The Arch is really good and is very clean
It s good everything is nice clean people
everyone its really nice and the enviroment it is the best
Great place to live and excellent service
Great staff and building. They have been super helpful with all my problems I've had with flatmates and any problems with the flat maintenance have always been dealt with really quickly!
Very good accommodation. Large rooms and good location.
Everything is good. The rooms are beautiful
I like the receptionists they’re very welcoming :)
I have really enjoyed my stay at the arch this year. The staff are soo friendly and Accomodating, facilities are great and overall I really loved it
Good location, wish there was a gym but, overall a nice place to stay
Staff are always nice in reception and if you have a problem they always help out quickly.
Great student accommodation to stay in, maintenance is very efficient, Daisy and Conor are always very welcoming and the staff in general are very friendly. Social events are always very fun and involving.There is a great sense of community and a warm atmosphere.
I’ve really enjoyed my stay at the arch it’s been good
Thank you for your lovely review - we are so glad that you are enjoying living with us.
The Arch is amazing! Such a great place to live and study. The facilities are well managed and everyone on reception are super friendly and approachable :) The Arch is in a great location not far from shops and attractions, which is good if your not local and want to explore new places. I wouldn’t want to live anywhere else!!
Thank you for your review, we are so glad you enjoy living with us!
Brilliant people, perfect location and great staff
The Arch is so cooooool i love living here with friendly people and staff
The Arch is a very relaxed and easy place to live and study. Plenty of social events and everyone is so friendly and approachable. Everything is well looked after and maintained as well as being in a good location not far from my university.
We are very happy to hear you have enjoyed living at The Arch :) Thank you for your review!
The rooms are the biggest in the area, and along with the large social spaces where they will often put on parties with food and drink to get everyone down from there rooms makes it a really good place to live. There is always security at the front desk making the place feel very safe, but also they pick up any parcels I order. It’s in the ideal location with a ten minute walk to the clubs and uni and a five minute walk to the shops. It’s always very clean and the WiFi is great I have my laptop phone and PlayStation on it and it’s never slow. I think it’s the ideal place to live with all things considered.
Thank you for your review, Dom! We are so glad you enjoy living with us :)
I love it here at the Arch! Wonderful staff on reception who are always there to help when I need them. Great location and facilities are always well looked after. I highly recommend the Arch!!
Thank you for your review, we are so glad you enjoy living with us!
Everyone is very friendly including the staff Events are always well run Everything is very clean and maintained if there are any issues
Thank you for your lovely review - we are glad that you are enjoying the social events. We like to take care of everything so that you can focus on what is important - your studies :)
Daisy is the best! Daisy is always friendly Also Derek
Thank you for your lovely review - we pride ourselves on our friendly and helpful staff :)
I have lived at the arch for two years now. Mo, Daisy and all of the other staff are very nice and approachable. All of the staff have been very supportive in difficult times, especially during the aftermath of my relationship breakdown recently which was most appreciated especially for my own well being. Having my own flat (studio) to escape too is amazing as it gives me my own space, which i require, however when i want company i just pop downstairs. Caroline xxx .
Thank you for your lovely review Caroline - and sorry to hear about your break-up :( We agree that is is the staff who can really make a difference to your expeirence and help build the student community within a halls.
Nice place to stay but not a very nice area at night not a very safe place of an evening loads of homeless and drunk people
Thank you for your review - we are glad that you liked the halls, but sorry that you sometimes found the area unsafe at night.We do have 24 hours security and a secure entry fob system with CCTV around the building so the building itself is very safe. If you ever need any assitance, our staff would be happy to help.
As a child you always think about owning a large mansion. But after staying at the arch I think I will instead use the money when i become a billionaire to keep going on courses just so I can stay at the Arch. I give it 10 Halls out of 13
Thank you for your fantastic feedback!
I remember the first time I stepped foot in the arch. The wind from the AC gently touching my skin. The smell of hope and confidence flooding through me as I realised... this is home now. I felt a sudden urge to learn. To progress. To push myself. All to prove I was worthy of staying in these fantastic halls. Each time I passed a person within the walls we stopped and engaged in conversation. Conversations full of wonder and prosperity. It was Beautiful. On my darkest days I would tap my little fob against the pad and walk through he sparkling glass doors and instantly feel revitalised. For example when mother had messaged me to inform me of Arsenal losing to Chelsea. I was down. My goodness I cannot explain the depths to which I sank. However as soon as my feet crunches against the leaves in the courtyard of my new home. All woe was lifted from within me. At last. Chelsea, you are scum and I may hate you deeply. So very deeply. Yet the arch has allowed me to feel happy once more.
Thank you for your review of The Arch. We are so pleased that our accommodation brought you so much happiness!
The other accommodations have a whole lotta damage! The Arch has flex seal
Thank you for your review – we value feedback from all residents.
Absolutely beautiful building and beautiful people I met living here. One of the most blissful years of my life was spent living here. Was so happy waking up just knowing I was in the arch. Choose right people. Choose the Arch
We are so happy to hear that you enjoyed your time living with Downing Students at the Arch :)
Absolutely lovely with great, spacious rooms!
brilliant people brilliant building 10/10-IGN
Thank you for your great feedback, we are so pleased that you enjoyed your time at The Arch!