Staying at The Croft Accomodation has been great! It’s very safe and lovely to see maintenance staff and reception staff walking around and they are all very friendly. I am glad I stayed here for 2 years!!
On 30th April 21
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Staying at The Croft Accomodation has been great! It’s very safe and lovely to see maintenance staff and reception staff walking around and they are all very friendly. I am glad I stayed here for 2 years!!
On 30th April 21
The Croft Information
| Telephone | 0343 253 9188 |
| Postcode | DE1 3FQ |
| Price from | £133.00 per week for 21/22 (subject to availability) |
| Features | 19-minute walk from the University of Derby, on-site gym, a games area, study space and common room, outdoor space, laundry room & bike storage |
| Top tip | Free Summer Storage for Rebookers! T&C's apply. Visit the website for more details. |
The Croft Biography
The Croft is ideally located, as the city centre is a stone throw away and is jam-packed with a variety of shops, bars and restaurants for you to explore when taking a break from your studies. The University of Derby’s four campuses are situated close to the accommodation so you will never have to worry about being late for class.
You have everything you need to make your stay as comfortable as can be. There is an on-site gym, a games area, a common room with a TV and an outdoor area for you to take advantage of when wanting to hang out with friends. When needing to get some work done, you can make use of the quiet study space. There are also laundry facilities, bike storage, on-site maintenance and WiFi for your convenience.
At The Croft, you have a variety of en-suite rooms to choose from. The rooms are all stylishly designed and are equipped with storage space, a comfortable bed, an en-suite shower room, a study desk and a chair. The modern and stylishly designed rooms are sure to make you feel at home, all that is missing are some of your personal touches.
Visit the website to book your room today!
Read The Croft Reviews
When we arrived in September 2020, the flat was left dirty which wouldn’t be good at any time but we were in the middle of a pandemic so having vegetables down the side of the sofa, dust everywhere and a very unclean floor wasn’t a nice experience to settle into when moving in. It is a nice modern building but it is poorly built - at the start of our tenancy there was cracks in the ceilings everywhere and as the year progressed these cracks spread across the whole width of our kitchen ceiling. Our flat had 2 double kitchen windows meaning it was constantly very warm in our flat as the windows do not have blinds, which is something I would recommend the Croft invest in for kitchens/communal areas. Due to the pandemic we were unable to use the facilities all year such as the gym and communal study and pool area downstairs but this is something which is included in the price of the Croft so I think the money wasn’t worth it because we were unable to use these facilities.
Thank you for taking the time to leave your feedback. We would like to express our apologies that you didn't find the kitchen area met your expectations, I believe the cleaning issue was resolved by the onsite team when it was brought to our attention, and whilst we do use an external cleaning company to deep clean the flats over the summer, we have now put additional steps in place to ensure this doesn't happen again in the future. This isn't the normal standard that we operate to. The cracks are due to the building being a new build, it can take a few years for the building to "settle" so we apologise again if this effected your experience with us, any specific maintence requests can always be put forward to us on the mainmanager app where we can attend to this type on work upon request. We will pass on your comments about the blinds to the building owner to see if this is something they wish to invest in going forward but currently blinds are only provided in bedroom areas. During the coronavirus pandemic we do have to follow all laws and restrictions put in place by the government in relation to Covid-19, and can understand that this is frustating. We did have to close certain areas for varying time limits imposed on us by the government but this was solely for the protection, health and safety of all our residents and staff memebers to help stop the spread of coronavirus. All areas were re-opened as soon as we were able to legally do so.
The coronavirus pandemic has affected many student accommodations. For one being extremely strict and sending intimidating emails due to fire alarms accidentally being set off and flats meeting other flats through emails nearly every week at the beginning of the year. I understand that we are in a pandemic but isolating students and making them feel mentally alone is actually nasty behaviour. Due to this I’m not a fan of the staff. However the main maintenance guy, Andy is fantastic and has helped many students living at the croft by being quick efficient and kind.
The health and saftey of our residents is our number one priority, and is something we take very seriously. We have to follow all laws including government guidence in relation to coronavirus, this includes not allowing the mixing of households when this is imposed upon us as a legal requirement. We would like to apologise if you feel any correspondence came across as intimidating, we can ensure this was not our intention. We are happy to hear that you are pleased with our maintenance operative so will pass on your positive feedback to him.
if you expect a modern room, this suits you, and it close to the bus stop and easy to go town center, but if you don't like the smoke or weed smell you need to choose your flatmate who doesn't smoke, cause the staff doesn't do anything when you complain many times.
Thank you for taking the time to leave a review, sorry that you didn't feel that staff dealt with your issue effectively.
Best accomodation ever fastest wifi can’t beat it. They look after everyone here and will feel welcomed upon arrival been here since September will be back next year :)
Best ever, wow! Thank you so much we couldn't be happier to hear this. Fast wifi is essential to everyone these days so it's good to know we're working with the right service supplier, providing a fast connection to all our residents. We hope you continue to enjoy your stay this year and look forward to welcoming you back in September.
feels like home and they’ve been really helpful throughout :)
We really appreciate you taking the time to give us a review. We think The Croft is a comofrtable and friendly place to live & the team are happy to help with anything you need so it's great to hear it feels like home to you.
Staying at The Croft Accomodation has been great! It’s very safe and lovely to see maintenance staff and reception staff walking around and they are all very friendly. I am glad I stayed here for 2 years!!
Thank you for taking the time to leave us a great review - we are so pleased you have enjoyed your stay with us at The Croft and hope our friendly team have enhaced your experience in Derby!
I have been living in The Croft for 8 months now and I have to admit that is one of the best student accommodation I have lived in. Amazing experience highly recommended
It's great to hear that you're enjoying your student life with us at The Croft. We really appreciate your excellent review and would like to thank you for taking the time to let others know about your experience with us.
The perfect location and brilliant helpful staff that are always around if you need help. Would be 5 stars for everything but due to covid we’ve not been able to use the social spaces!
Thank you for taking the time to leave us a great review! We are thrilled to hear about your experience - the team really appreciate your kind words, and we hope you will be able to fully enjoy the social spaces very soon when the government restrictions are lifted.
Absolutely love it, would recommend to anyone who is coming to the University of Derby. Clean, modern, stylish and top top tier staff! Very good sized rooms and perfect social spaces (although I did not get to use most of them due to Covid-19) best student accommodation in Derby in my opinion :)
Wow, thank you for your fantastic review. Our team are delighted with your feedback, we will always strive to make your stay with us the best it can be - even with Covid-19 restrictions in place! We hope you can now enjoy the social spaces more often as the restrictions begin to ease.
Really good experience in halls friendly staff and maintenance. Good times on calls out with faults. Really good facilities, really good internet, really good experience.
Thank you for your really good review! We are so pleased that you're enjoying your stay with us at The Croft.
The Croft is a great place to stay, good value for money and the property team are excellent and thorough with the service they provide. In particular the caretaker Andy who has been very helpful with issues around the flat 👍
Thank you for your review, I will pass on your great feedback to the property team. Our caretaker is very passionate about his role and it's great to hear this is reflected in his daily work.
Living here has been a very pleasant experience. The staff are helpful and friendly. I would recommend The Croft to everyone.
We are so happy to hear about your experience with us, thank you for taking the time to leave a review.
Very modern rooms and building. Staff is very friendly . Never had an issue . 5 stars
Thank you for your great review, we are so pleased you are enjoying your stay with us at The Croft
From its impressive architectural edifice to the incredible accommodation offerings ( excellent wifi, modern finishings etc) the Croft is a promise kept, and surpassed. A Serene environment strategically and conveniently located few minutes away from major facilities including the university. The onsite staff are highly professional, efficient and friendly, working tirelessly to ensure the property is impeccably maintained to the highest standards at all times. Also, the exciting give- aways make your stay even more enjoyable. I would highly recommend.
Thank you for your review, we're so pleased to hear you enjoy The Croft and all it has to offer. The site team will be overjoyed to hear that all their hardwork maintaining the property and offering a friendly service are recognised :)
A very good accommodation with up to date features and really kind staff
Thank you for your review! It's great to hear you like the property and it's features, we will pass on your kind comments to the property team.
Nice building but not recommended for first years
Lovely to read that you like our building, as a private halls we accommodate students from all years of study. If you think there is anything we can do to improve, please contact the onsite team who are always happy to hear your feedback and suggestions.
Not awful, but just go over the road to Cathedral Court. For like £2 more a week you get a lift that works, laundry fees that don't require a second student loan and lights that don't turn off mid shower
We are sorry to hear that you feel that you've not had the best experience at The Croft, if you have any maintenance concerns please report these to the on site team so they can deal with them promptly. We hope you can give us the chance to show you how we can improve our service to you, your on site manager will be happy to discuss any issues with you further.
Lovely place. The staff are extremely nice and welcoming. Would highly recommend to stay here.
Thank you for taking the time to leave a review, we will pass on your thoughtful words to the team.