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Northgate House Reviews

77 Reviews by Students

4.13 / 5
4.13 / 5
381 ft from nearest campus View map
  • 2 mins
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381 ft from nearest campus View map
  • 2 mins
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Most helpful review

Living at Northgate House, Derby, has been an absolute joy as a student. The accommodation itself is everything you could ask for—modern, cozy, and designed with student life in mind. It’s the perfect blend of comfort and convenience, making it a true home away from home.But what truly elevates the experience is the incredible team behind it. Trevor, Sarah, and Marrionate have been nothing short of amazing. From the moment I moved in, they made the entire process feel effortless. Whether it was answering questions, sorting out any issues, or simply being a friendly face, they made every step feel easy and welcoming.Their care and dedication transformed what could have been just another student housing experience into something special. It’s rare to find a place where the staff go out of their way to make sure you’re not just living but thriving.For any student looking for a smooth, stress-free living experience with a personal touch, Northgate House in derby is the place to be.

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By member11114521
On 9th September 24
verified Verified student
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Most helpful review

Living at Northgate House, Derby, has been an absolute joy as a student. The accommodation itself is everything you could ask for—modern, cozy, and designed with student life in mind. It’s the perfect blend of comfort and convenience, making it a true home away from home.But what truly elevates the experience is the incredible team behind it. Trevor, Sarah, and Marrionate have been nothing short of amazing. From the moment I moved in, they made the entire process feel effortless. Whether it was answering questions, sorting out any issues, or simply being a friendly face, they made every step feel easy and welcoming.Their care and dedication transformed what could have been just another student housing experience into something special. It’s rare to find a place where the staff go out of their way to make sure you’re not just living but thriving.For any student looking for a smooth, stress-free living experience with a personal touch, Northgate House in derby is the place to be.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member11114521
On 9th September 24
verified Verified student
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Q&A


Q
What do the ensuites look like for the 9 Bed Ensuite single rooms?
By lucygreetham On 26th November 24
Q

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All the Answers You Need About Student Accommodation

What tenancy length do I need?

Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.

Should I stay in catered student accommodation?

This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.

What is a guarantor and do I need one?

A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.

Will I need to pay a deposit on student accommodation?

Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.

What bills will my rent include?

If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.

What is purpose-built student accommodation?

Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.

Will my student accommodation be furnished?

Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.


Read Northgate House Reviews


Student Review: 4.9 /5
By Ari.ryno On 6th December 24 verified Verified student

Amazing rooms and facilities, very helpful staff as well

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Student Review: 4 /5
By member5124967 On 26th November 24 verified Verified student

Great value for money but you are getting what you paid for

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Student Review: 4.4 /5
By member6124964 On 26th November 24 verified Verified student

Very good accommodation Value for money

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Student Review: 4.7 /5
By member6124930 On 26th November 24 verified Verified student

I like the room design,and great location. All people are great!

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Student Review: 4.3 /5
By member6119849 On 15th October 24 verified Verified student

Great place to stay with everything being easily accessible

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Student Review: 3.9 /5
By member13119392 On 13th October 24 verified Verified student

I’ve not had any problems. The staff are all very friendly and the accommodation is very close to university bus stops.

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Student Review: 3.6 /5
By member5117571 On 3rd October 24 verified Verified student

The property is nice and is in a nice location. Rooms are a good size with a nice spacious ensuite whilst still being a decent price

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Student Review: 4.3 /5
By member13117268 On 2nd October 24 verified Verified student

I’ve enjoyed my time here so far

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Student Review: 5 /5
By member4117232 On 2nd October 24 verified Verified student

The staff are very nice and friendly, Eunice was very kind and offered me a water

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Student Review: 5 /5
By member11114521 On 9th September 24 verified Verified student

Living at Northgate House, Derby, has been an absolute joy as a student. The accommodation itself is everything you could ask for—modern, cozy, and designed with student life in mind. It’s the perfect blend of comfort and convenience, making it a true home away from home.But what truly elevates the experience is the incredible team behind it. Trevor, Sarah, and Marrionate have been nothing short of amazing. From the moment I moved in, they made the entire process feel effortless. Whether it was answering questions, sorting out any issues, or simply being a friendly face, they made every step feel easy and welcoming.Their care and dedication transformed what could have been just another student housing experience into something special. It’s rare to find a place where the staff go out of their way to make sure you’re not just living but thriving.For any student looking for a smooth, stress-free living experience with a personal touch, Northgate House in derby is the place to be.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member6114502 On 8th September 24 verified Verified student

Special thanks to Marinate, an exceptional individual who consistently demonstrates outstanding professionalism and dedication. Her friendly demeanour and attentive approach have greatly contributed to a positive experience in the accommodation.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member9113160 On 7th August 24 verified Verified student

Really nice place to stay, lovely staff that was very helpful. The spaces were kept really clean and the rooms and kitchens were very modern!

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Student Review: 4.4 /5
By member13112123 On 3rd July 24 verified Verified student

Comfortable accommodation in a fantastic location, has been sufficient for me to rebook the following year. Staff are nice and building has good resources.

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Student Review: 4.1 /5
By member9111733 On 22nd June 24 verified Verified student

Great place to stay and the staff are every friendly

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Student Review: 3.6 /5
By member12111731 On 22nd June 24 verified Verified student

It is a very good accommodation

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Student Review: 5 /5
By member8111730 On 22nd June 24 verified Verified student

Very good acom and very organised

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Student Review: 4.7 /5
By member12111729 On 22nd June 24 verified Verified student

The staff are very friendly and are always willing to help! It’s located in the city centre so everything is easily accessible :)

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Student Review: 3.9 /5
By member11111728 On 22nd June 24 verified Verified student

it is a great accommodation as it is a great value for money and a great location in derby close to the centre of the city

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Student Review: 4.4 /5
By member6111725 On 22nd June 24 verified Verified student

It’s a nice accommodation for university students and it’s a nice location as it’s close to the town centre so there’s a lot of things to do around

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Student Review: 5 /5
By member13101277 On 19th February 24 verified Verified student

Really nice to live here, everything is managed well and I love my room!

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Student Review: 4.4 /5
By member799825 On 8th February 24 verified Verified student

Staying at northgate house has been amazing and would recommend to anyone. The management team are great they really try to build a relationship with everyone. The rooms are great and are all you need along with a kitchen that is suitable for anyone while also being a great place to socialise

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Student Review: 4.7 /5
By member1399087 On 2nd February 24 verified Verified student

Great place to stay. Right by city centre and close to uni bus stops. Management team are great and make you feel welcomed.

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Student Review: 5 /5
By member998713 On 1st February 24 verified Verified student

Very friendly staff and they are always happy to help. The lounge and kitchen space is a good size. The accommodation is always kept clean and tidy. They put a lot of effort in to ensure your flatmates will be a good match for you. Overall a very good accommodation to stay at.

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Student Review: 4.1 /5
By member1298712 On 1st February 24 verified Verified student

I moved into my flat with 3 of my friends and 4 other strangers. The staff paired us perfectly with the strangers we were paired with. The staff is very friendly and go above and beyond to help. For instance I had temporarily lost my fob and even though reception was closed marionette still offered to help me and let me into my room. If she hadn’t I would have had to pay the out of hours fee. There are also great amenities included such as the cinema room and the gym. Northgate also offers large and spacious kitchens which are perfect for hosting nights with your friends.

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Student Review: 4.9 /5
By member996685 On 29th December 23 verified Verified student

This is a nice place to stay. Management are quick to respond to all queries. My studio is nice and spacious with all the amenities I need. It's not very far from the city centre and the university which is great. Overall, a great place to stay.

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Student Review: 5 /5
By member1096322 On 11th December 23 verified Verified student

Since I moved into Northgate house I have had the honor of meeting the wonderful and amazing management team of Marionette, Trevor,Amy and other staffs who have been welcoming, helpful, dedicated and committed to ensuring I feel at home with their support system and they always greet and welcome you each time they see you at the reception and around the property.They are always welcoming with a smile and patient to listen and solving problems whenever I have questions for them plus they keep good hygiene ensuring the entire property is clean.I must say they are a great asset to Northgate house and I highly recommend Northgate house for any student or professional because it has access to basic things like the stores buses and city center.

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Student Review: 4.6 /5
By member595909 On 1st December 23 verified Verified student

Trevor, Marionette and Amy are always friendly and make sure to greet you as you come in. Communal areas are nice and tidy and if something goes wrong they are always helpful!

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Student Review: 5 /5
By member695698 On 28th November 23 verified Verified student

Since living at Northgate House I’ve had the honour of meeting Marionette, Trevor and Amy who’ve helped me whenever I’ve been need. They’re always welcoming and with smiles when I’ve passed through reception.

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Student Review: 5 /5
By member595536 On 27th November 23 verified Verified student

Brilliant customer service,staff are all so friendly and always ready to help .Worth every penny spent.As a first year student moving away was quite daunting however Northgate house has made sure my move in was seamless and my time here has been most comfortable

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member795333 On 22nd November 23 verified Verified student

In my experience management and staff have been more than exceptional, the living spaces are beyond exceptional for me and I find everything to be really top notch. In the 2 academic years i have lived here i have had no issues in any way shape or form

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Student Review: 5 /5
By member1094655 On 8th November 23 verified Verified student

Great staff including Marionette, Amy and Trevor Very helpful

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Student Review: 4.6 /5
By member694650 On 8th November 23 verified Verified student

All the facilities are good here and kept in good condition and the staff are friendly and help instantly with any issues

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Student Review: 4.7 /5
By member494648 On 8th November 23 verified Verified student

Lovely place!! Trevor and Marionette are so supportive and helpful.

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Student Review: 4.3 /5
By member1094449 On 2nd November 23 verified Verified student

Good accommodation, overall The staff is really nice they make sure you’re safe and doing well. Really take care of you and make you feel welcome and at home Missing a few things but with enough time and effort it could become one of the best

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Student Review: 4.6 /5
By member691981 On 1st November 23 verified Verified student

After leaving the review, the staff here responsed to me and sloved the problem for me in short time. Great service! And they start to hold more social events which are quite fun to join.

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Student Review: 3.9 /5
By Luanne246 On 20th October 23 verified Verified student

I have had a pleasant stay so far and any concerns that I had have been dealt with efficiently and professionally. My studio is just as I expected; it was clean upon arrival, and very modern, colourful, and cosy. Location is superb; it is 10 mins walk from the city centre, lots of pubs and restaurants in the area, a surgery on Agard street itself, and buses to University, to city centre, train station and surrounding areas. The staff is extremely helpful; emails are addressed very quickly, they are available at the reception most of the time, and whenever I needed any help out of hours, it has always been dealt with immediately through contacting the out-of-hours number.

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Student Review: 5 /5
By member992598 On 13th October 23 verified Verified student

Since moving in, I have had such a pleasant experience with the staff and the other residents here. It’s such a convenient location, being right next to a University of Derby building and also less than a 10 min walk away from the city centre. It’s also very convenient for University of Nottingham students who are studying at the Royal Derby Hospital, just like myself! There’s a UoN hopper bus stop less than a 10 min walk away from Northgate House. I highly recommend making a booking here, you will not regret it!

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Reply from Northgate House (previous provider) On 14th October 23
Student Review: 4.7 /5
By member491992 On 7th October 23 verified Verified student

So far i have enjoyed staying at Northgate House and having my own space. The area is safe and located near the the university campuses so bus stops are within a short minutes walk. City centre is also within a walking distance as well as supermarkets like Lidl. I would definitely recommend this place and staff are brilliant too.

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Reply from Northgate House (previous provider) On 14th October 23
Student Review: 4.6 /5
By member691982 On 7th October 23 verified Verified student

I have been living here since a year. Good accomodation facilities on a budget friendly price. Safe space for students to live in. If there are any issues, they look into it.

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Reply from Northgate House (previous provider) On 14th October 23
Student Review: 3.1 /5
By member691981 On 7th October 23 verified Verified student

the staffs here are very nice and willing to solve my problems. However, the room is not clean enough, there are quite a few spiders living in my room and nets every corner. It takes me a while to clean it. As living in a studio, I didn't realise any social events(?). The wifi sometimes doesn't work but is acceptable.

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Reply from Northgate House (previous provider) On 14th October 23
Student Review: 5 /5
By member1091964 On 6th October 23 verified Verified student

Great staff members and definitely the best accomodation in derby

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Reply from Northgate House (previous provider) On 7th October 23
Student Review: 4.6 /5
By member1191368 On 20th September 23 verified Verified student

The staff are super helpful and friendly.

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Reply from Northgate House (previous provider) On 7th October 23
Student Review: 5 /5
By member1190790 On 5th September 23 verified Verified student

As a new building initially, Northgate was going through regular problems and improvements which is expected from a new building. However during my time there, they were very effective and efficient in quickly doing everything they can to improve the building. Closer to the end of my stay I required a lot more attention and requirements from the accommodation and staff and while feeling like a bother, they were more than happy to accommodate to me and my situation. Everyday, they would always also greet me with a big smile to brighten up my day. They’re all so nice and friendly and the building is getting better and better everyday. It’s a very luxurious place to stay.

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Student Review: 5 /5
By member788368 On 29th June 23 verified Verified student

I found Northgate house very comfortable to live. The staff here are friendly and lovely. They always help without you asking. The facilities here are excellent. Obviously, any new building would have problems, however management has improved the building works massively. Therefore, would recommend for derby students.

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Student Review: 3.9 /5
By member1288141 On 27th June 23 verified Verified student

I am very happy and comfortable in my accommodation and any issues I have had whether it be at the start of year due to it being a new build has been dealt with professionally and quickly

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Student Review: 5 /5
By member688117 On 26th June 23 verified Verified student

Lovely accoomdation, highly recommend. We had some few challenges at the start of the year but things are alot better now.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member888085 On 25th June 23 verified Verified student

This place has been has filled with so many lovely people from the staffs down to the students. I will say there were a-lot of problems from the start but all has been solved. There a lot of improvements and changes so I will strongly recommend to anyone looking for a student accommodation in derby.

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Student Review: 5 /5
By member688084 On 25th June 23 verified Verified student

This accommodation is suitable for students studying in derby, i most say that the staffs, facilities and students there are really great . Although at the start the year they where some few problems but that has been resolved. A lot has improved since I first moved in until now. The staffs are quick to respond to problems. Highly recommended

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Student Review: 3.7 /5
By member788075 On 25th June 23 verified Verified student

The accommodation has really improved since the day I moved in. The facilities here are great. Lovely staffs and students

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 3.9 /5
By member1288071 On 25th June 23 verified Verified student

I believe things are now improving in this accommodation even though there where problems along the way of my stay here, I can see a lot of changes. I will strongly recommend this accommodation to anyone looking to school at the university of Derby

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 5 /5
By member1188070 On 25th June 23 verified Verified student

I have lived in Northgate house for this current academic year. The accommodation is just 10 minutes walk away from my study campus. The free Uni bus stops just outside the accommodation. Because it was a new Build, the first few months were very difficult with all the problems associated with a new build accommodation. Over the past few months, the problems are being sorted out and we have enjoyed the benefits of living together and meeting new friends. I have made some friends for life. The new management are turning things around. With social get together such as coffee mornings. You can always speak to any member of the team, and they are always willing to help you. I would recommend Northgate House to any of my friends wanting to study at the university in Derby.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 4.9 /5
By member788004 On 23rd June 23 verified Verified student

It's not the biggest room you can get but it def has everything you need. The shared kitchen is also spacious with sofas and a Tv. There's a gym and cinema room downstairs, which is also free to use. They also fixed the wifi, therefore, I can play all my pc games smoothly. The staff and receptionist in Northgate House are friendly and helpful, love them! This accommodation's location is also great, just a 10 min walk to the city centre and to Markeaton campus, the free unibus bus stop is just in front of the accommodation. Would def recommend students to stay here!

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Northgate House (previous provider) On 25th June 23
Student Review: 5 /5
By member687960 On 23rd June 23 verified Verified student

Northgate House Mezzino is simply exceptional! The staff is friendly, the facilities are top-notch, and the location is ideal, it’s very close to the supermarkets and the city centre. The rooms are spacious, modern, and comfortable. The amenities provided, especially the gym and study lounges, which I have used regularly this year have been fantastic. The accommodation's commitment to creating a supportive community is commendable. Lastly, the other tenants have been super friendly throughout my stay. I Highly recommended for any student looking for a perfect living experience!

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 1.4 /5
By member986883 On 26th May 23 verified Verified student

Had lots of issues with this place. Would not recommend in staying here. Felt incredibly unsafe when I was there. Issue with ventilation - management lied and said it was working and 3 months later turned on and still claimed it had been on the whole time. Couldn't open the window which is obviously not ideal especially with the issues above. Led to mould issues - still nothing was done. The wifi was atrocious used lots of mobile data for the first 10 weeks. Every time you wanted to connect a device you had to ring the company and give them details. There is no 24/7 security as they claim. Lots of loud noises with other residents being totally oblivious that other people live there. The courtyard resembles a prison yard. Only 3 washing machines for the whole place. Weekly emails complaining about mess or drugs. Social spaces were closed within a week due to issues and had to be monitored by the RC's. One positive is located close to Derby city centre

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 2.6 /5
By member1086708 On 24th May 23 verified Verified student

Northgate as a whole was okay now special to write about, but as much I it was OK it did come with an array of problem some of which have been resolved. However the main problem I have is with drug use and misuse, the building layout which can get quite confusing and the flatmates ethinc viriaty my flat only had 1 white person and 1 south asian person if you are looking for a place that is more diverse try different accomdations

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 3.9 /5
By member586698 On 24th May 23 verified Verified student

Overall, I have enjoyed my stay at Northgate House. Any asked questions previously,always received an immediate an immediate response from manager. Majority of the times they is always someone at the reception.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 2.3 /5
By member886688 On 23rd May 23 verified Verified student

The new manager is lovely and helpful, Dave the repairman is amazing as well !!! This is only good thing about the property. Mould is biggest issue !!!! Massive health risk. The washing machines are useless and only 2 for a building with probs 80 people living here minimum. Doors don’t have key they have a fob system which goes down when the wifi does and then When you call helpline they sometimes don’t answer or take ages to come let you back in. The paint cracked on walls before moving in and walls We’re filthy and nothing Done about it. The flooring is pulling up in bedroom. For 145 a week it’s extortionate for what it is and all the issues. Would not recommend !!!!!!!

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Student Review: 1.7 /5
By member886561 On 22nd May 23 verified Verified student

I have only enjoyed it because of the friends I have made, nothing else.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 2.4 /5
By member486554 On 22nd May 23 verified Verified student

- It’s not ‘brand new accommodation’, it’s an old building they’ve done up on the cheap and are renting out for extortionate prices. - Got moved in a studio bc my roof leaked! Half my stuff got ruined, insurance covered this luckily. Studios are much better than the tiny, prison sized rooms they charge £150-60 a week for. If you’re gonna live here, the only room worth getting is a studio if you can afford it. But if you have that much money pick Roman House or the new Marlix one - Mould, never resolved properly - Plumbing - if you like brown water and toilets that don’t properly flush live here - Irresponsible and rude RA’s. One broke into my room. Didn’t get kicked out tho, dumb. - No kettles or toasters in shared kitchens. You will end up with 5+ taking up space To summarise, stay literally anywhere else. I don’t see the place lasting very long unless there is drastic change esp with all the new accom opening on Agard St

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Student Review: 3.3 /5
By member886551 On 22nd May 23 verified Verified student

Staying at Northgate has been a lovely experience. I am even planning to stay on for the next academic year. Things to improve would be being more strict on the people who do come in and leave the place in a mess. Also ensuring that residents take responsibility for their actions.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 2.3 /5
By member686550 On 22nd May 23 verified Verified student

northgate house is an okay accommodation, starting with management , personally i think management has been okay in terms of friendliness , however when it comes to resolving issues, they just send emails and expect us to do it by ourself or none at all which i think it’s quite selfish. Secondly the rooms are nothing special and for the price we pay, i definitely think we should pay less as the rooms are quite small and there’s accommodations that charge lower for bigger rooms. the location is really good for me personally as my campus is around the corner , for the price we pay i think we should hire cleaners as it’s not fair that there’s people making huge messes and other people have to clean up. the rooms have mould in it and there’s been no solutions to this which is disgusting, there’s also little dark / red things in the room corners which is off putting. in terms of ‘ social space’ there’s only a cinema room which is good but it doesn’t really do much.

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Student Review: 1.6 /5
By member986549 On 22nd May 23 verified Verified student

Horrible experience - here’s some bullet points why: -They hired students who live at Northgate House to acts as Residential coordinators. These RA’s were threading individuals in the Northgate House group chat, threatening to use the master key to go into peoples rooms they did not like. Complete abuse of power, nothing was done about this when brought up. -Interconnected alarmed flat doors which are never locked. Which means other residents who do not live in your flat can walk through your flat at their own leisure. This happens all times of the morning, residents who aren’t in your flat screaming and shouting outside your door. -Big drug problem. -Mould across windows. There is a big mould issue through the building which hasn’t been addressed for months on end. Big health risk. -The building feels dark, outdated and old considering it is new. If you are a parent reading this do your child a favour and consider another accommodation.

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Student Review: 3.6 /5
By member1186495 On 22nd May 23 verified Verified student

Great location and great staffs. The people in the accommodation are really nice

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Student Review: 4 /5
By member1386474 On 20th May 23 verified Verified student

Wonderful accommodations and amazing staffs

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Reply from Northgate House (previous provider) On 24th June 23
Student Review: 2.7 /5
By member786469 On 20th May 23 verified Verified student

First of all, I spent soo much on mobile data at the beginning of my tenancy thinking there was wifi available which wasn’t the case. Another thing is that at least there should be cleaners to clean the flat kitchens at least once every week or twice every month. Making students clean the kitchens themselves didn’t help for some of us because the clean tenants tend to clean the kitchen over and over since other flatmates wouldn’t clean their mess. The flats have different prices however the room sizes for a flat isn’t same. However, the prices for the rooms in a flat is same amount.

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Student Review: 3.4 /5
By member486466 On 20th May 23 verified Verified student

Good location, could be better managed

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Reply from Northgate House (previous provider) On 26th June 23
Student Review: 3.9 /5
By member686454 On 19th May 23 verified Verified student

My experience at Northgate has been wonderful. The staff are nice and have placed me with wonderful flatmates. Convenient location just a few minutes from the city centre with a bus stop right outside. Definitely worth it.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 4.4 /5
By member686453 On 19th May 23 verified Verified student

Great location, amazing staff, issues are usually fixed promptly

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 3.6 /5
By member686450 On 19th May 23 verified Verified student

Cleaning and maintenance could be improved,often problemS with drains other than that nice rooms,cinema room and gym

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 3.1 /5
By member486447 On 19th May 23 verified Verified student

Expected it to look like the pictures shown . Every room is literally a different size doesn’t make sense . The RA are good nothing to say on management side. But northgate overrall is just mid.

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Reply from Northgate House (previous provider) On 26th June 23
Student Review: 4.1 /5
By member486446 On 19th May 23 verified Verified student

As a general overview to the year, the building started out with a variety of teething problems which is only natural for the building being brand new. By the end of the year, it has managed to iron out all teething problems I was aware of. It is a nice area to live in with connections to the University and City Centre close by. All in all, it has been an enjoyable experience.

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Student Review: 2.7 /5
By member1086433 On 19th May 23 verified Verified student

Overall been good staying here however they were problems for me personal at the start

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Student Review: 4.1 /5
By member686428 On 19th May 23 verified Verified student

Best Private accommodation with a personal bathroom for a good price inclusive of bills and facilities to use in Derby. Very safe to live in as there are cameras everywhere and the location is nearby the city center, shops, and universities. Maintenance is checked very regularly and any issue is always fixed. Areas for improvement: Wifi needs to work better as sometimes it doesn't work. There needs to be more room for laundry. It would be great if there was a game room/fun area for people to chill and connect. Have social events so that people have a better social life and can connect. (esp international students)

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Student Review: 1 /5
By member886427 On 19th May 23 verified Verified student

***AVOID ACCOMMODATION AT ALL COSTS*** ONE STAR IS A POLITE REVIEW Management of Northgate are horrendous. They are unhelpful and take no responsibility. Throughout my time at Northgate, I have dealt with problems such as mould build up, CONTINUOUS leaks throughout the building and broken doors (which allows strangers to just walk into your room). All of which management have done nothing about for a year and let problems get worse. There is a huge health and safety risk living at Northgate, as the accommodation is completely unsustainable to live in, I’m disgusted to have to pay rent. As for the residential assistants who are completely unprofessional and unhelpful too. The RA’s have shown signs of harassment and intimidation towards residents of Northgate House, making them unapproachable when needed. The environment of Northgate is dark, damp and unwelcoming. Majority the residents too are very unfriendly. There is also lots if drugs being exploited throughout.

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Reply from Northgate House (previous provider) On 25th June 23
Student Review: 4.1 /5
By member586423 On 19th May 23 verified Verified student

comfortable and great location to all universities , had a pleasant experience here

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Student Review: 1.9 /5
By member1186141 On 14th May 23 verified Verified student

Didn’t have wifi for 8 months and haven’t got anything back for this. All problems take ages to fix and most don’t get done.

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Student Review: 5 /5
By member477951 On 10th February 23 verified Verified student

Fantastic accommodation, the team are brilliant here.

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Reply from Northgate House (previous provider) On 14th October 23

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