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4.56 / 5
4.56 / 5

How do you rate The Fitzalan?

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Most helpful review

I have been living here since last year September and i am an international student so i was very skeptical about my stay, but i am so happy i choose this accommodation because the rooms are spacious and the infrastructure provides lots of storage which makes it so much easier. My room has never faced any issues of leakage, have never had to face any plumbing or electrical issues . The accommodation has a vast common area along with some games to play during the freetime. And i have also enjoyed the movie theatre and music room facilities provided here. The accommodation also makes sure to host exciting events every month which makes the experience of living here better. I feel safe here as we have a full-time security which was my primary concern as some other accommodations do not provide that. The premises have always been cleaned and the laundry services provided here are also convenient to use . I highly recommend choosing Fitzalan for your stay in Cardiff .

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member7107993
On 3rd May 24
verified Verified student
Read all reviews

Cardiff Hall Rankings


Cambrian Point #1
The Fitzalan #2
Adam Street Gardens #3
Zenith #4
Crown Place - Cardiff #5
The West Wing #6
Severn Point #7
Bridge Street Exchange #8
Newport Student Village #9
Windsor House #10

*Minimum 10 reviews required to be ranked.


Most helpful review

I have been living here since last year September and i am an international student so i was very skeptical about my stay, but i am so happy i choose this accommodation because the rooms are spacious and the infrastructure provides lots of storage which makes it so much easier. My room has never faced any issues of leakage, have never had to face any plumbing or electrical issues . The accommodation has a vast common area along with some games to play during the freetime. And i have also enjoyed the movie theatre and music room facilities provided here. The accommodation also makes sure to host exciting events every month which makes the experience of living here better. I feel safe here as we have a full-time security which was my primary concern as some other accommodations do not provide that. The premises have always been cleaned and the laundry services provided here are also convenient to use . I highly recommend choosing Fitzalan for your stay in Cardiff .

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member7107993
On 3rd May 24
verified Verified student
Read all reviews

Q&A


Q
Are there laundry facilities on the property? If not, where do residents generally do their laundry?
By member866989 On 8th March 22
Q
Where can I park my car if I am resident at The Fitzalan
By member863000 On 19th October 21
Q
How many people per kitchen?
By member847281 On 12th April 20
Q

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Read The Fitzalan Reviews


Student Review: 5 /5
By member7107993 On 3rd May 24 verified Verified student

I have been living here since last year September and i am an international student so i was very skeptical about my stay, but i am so happy i choose this accommodation because the rooms are spacious and the infrastructure provides lots of storage which makes it so much easier. My room has never faced any issues of leakage, have never had to face any plumbing or electrical issues . The accommodation has a vast common area along with some games to play during the freetime. And i have also enjoyed the movie theatre and music room facilities provided here. The accommodation also makes sure to host exciting events every month which makes the experience of living here better. I feel safe here as we have a full-time security which was my primary concern as some other accommodations do not provide that. The premises have always been cleaned and the laundry services provided here are also convenient to use . I highly recommend choosing Fitzalan for your stay in Cardiff .

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member10107907 On 2nd May 24 verified Verified student

Great location with great staff always willing to help and support you.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member5107900 On 2nd May 24 verified Verified student

I have really enjoyed living here this year! The staff have always been helpful when I have had a maintenance issue or if I needed help at reception. It is always very clean and in a perfect location!!

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Student Review: 3.6 /5
By member13107820 On 1st May 24 verified Verified student

Overall I have had a satisfactory time during the year at Fitzalan. I stayed in a classic studio which provided everything I needed in a good sized room and bathroom. The staff are exemplary and do a great job of getting to know everyone and solving any issues as fast as possible and are great people. The social experience has been ok, in terms of events the staff couldn’t do more to put stuff on for people to attend. I just think that the social side of it miss out because the spaces are located away from the rooms which means they are used or gathered in as much as they could be. There have been a couple issues with the size of the place there are loads of fire alarms where they are on for 2 minutes before stopping making it frustrating at times. Cleaning at times is lacking but that says more about the lack of responsibility from students themselves rather than the cleaning team. Either way, it’s a good accommodation with a bit of a disconnect but great staff and rooms.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member8107793 On 1st May 24 verified Verified student

Really great place to live and socialism is great at hear and very one is nice

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Student Review: 4.9 /5
By member5107787 On 1st May 24 verified Verified student

Love it here, it’s very clean and I’ve never had to deal with loud noises!

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Student Review: 4.4 /5
By member13107780 On 1st May 24 verified Verified student

I’ve been living there for a year and I already extended my contract for next year. The location is perfect and the rooms have everything I need to undertake my studies. As an international student, I like the payment options and the alternatives offered for the guarantor scheme. The staff is also friendly and always helpful. As a PhD student, I also like that the accommodation is not very noisy and had a good range of mature students living there.

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Student Review: 5 /5
By member12107708 On 30th April 24 verified Verified student

Excellent accommodation! Been living here for 3 years, had the time of my life

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Student Review: 4.9 /5
By member6107678 On 30th April 24 verified Verified student

Wonderful place to live, such a good location with brilliant facilities. Facilities always kept wonderfully clean and room maintenance is always promptly and well done. Staff are always friendly, especially Hayley at reception, who is always there for a chat and to help with anything.

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Student Review: 5 /5
By member5107656 On 29th April 24 verified Verified student

Great location, amazing staff, access to free gym and other facilities, stayed here for three years and loved every minute!

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Student Review: 5 /5
By member7107655 On 29th April 24 verified Verified student

Very good, lived here for the past three years and couldn’t ask for much more. Gym, bike storage, own post box and is always very clean.

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Student Review: 4.4 /5
By member13107647 On 29th April 24 verified Verified student

Staff are absolutely great, particularly Hayley who is always on hand to help with any issue at all. Almost always really clean and tidy. Lots of events. Great social area. Quiet the vast majority of the time. Never really too cold, even in winter. Have MUCH preferred it to where I was previously living.

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Student Review: 5 /5
By member4107626 On 29th April 24 verified Verified student

Been staying here since September and without a doubt have already rebooked for next year. The location is amazing, about 2 minutes from city centre. Very very close to queenstreet station as well as bus stops. The staff here are amazing and so friendly. Every month they hold events like arts and craft night or beer and pizza night to bring students together and socialize. They’ve got a cinema room, gym, game rooms, social area, what more could you need in a student accommodation! The Fitzalan is a very safe and secure place. Definitely recommend for university students of all ages.

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Student Review: 5 /5
By GruffD On 29th April 24 verified Verified student

All the staff are very welcoming and i have had the best experience living here. 100% would recommend

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Student Review: 4.1 /5
By member5107451 On 25th April 24 verified Verified student

Nestled in the vibrant city of Cardiff, Wales, The Fitzalan stands as a beacon of exceptional student living. Guided by the attentive receptionist, Hayley, this complex embodies the essence of Welsh hospitality, offering a warm and welcoming atmosphere to residents from near and far. What truly sets The Fitzalan apart is its well-appointed social spaces, which serve as the heartbeat of the community. From cozy study corners to lively communal areas, each space is thoughtfully designed to foster connections and inspire collaboration among residents. Here, students find not only a place to live but a vibrant community to call home. Despite its prime location in the heart of Cardiff, The Fitzalan remains surprisingly affordable, making it an attractive option for students seeking both quality and value in their accommodation. With Hayley's attentive service and the abundance of inviting social spaces, The Fitzalan sets the standard for student living in Cardiff, Wales. Whether studying,

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Student Review: 4.3 /5
By member12107449 On 25th April 24 verified Verified student

Lovely receptionist who always checks how the students are doing. All facilities are clean and sparkling. Maintenance is amazing.

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Student Review: 4.9 /5
By member13107397 On 24th April 24 verified Verified student

Great place to live with with friendly staff , fun events and only a 5 minute walk to uni and the city center

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Student Review: 4.3 /5
By member1160698 On 3rd July 21 verified Verified student

The Fitzalan is a nice place, well equipped and well-staffed. Kate, Blaize and Richard are some of the most friendliest people around and they are really helpful. However, I feel like the place is a bit overpriced in comparison to other private CRM accommodations, so I don't think it is worth the money that you're paying for, but the facilities are very good and the location is very ideal, hence why I think the price is the way it is. Socially, the spaces are good to socialise, but the social atmosphere isn't as good compared to other CRM accommodations or University Halls, so it does take a bit of effort to get to know more people. The internet is quite reliable.

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Student Review: 5 /5
By member860675 On 2nd July 21 verified Verified student

Great place with all necessary services. It is located near the city centre so you can easily access supermarkets or shopping malls. People are friendly here. I enjoy living in fitzalan and I would like to book a room for next year.

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Student Review: 4.1 /5
By member660141 On 15th June 21 verified Verified student

Great location with multiple different supermarkerts, restaurants bars and pubs in the area of just a few minutes walk. The big common room might be one of the best features of the accomodation and it's something that other accomodations don't have. You get to play some games and socialize. The staff is really great and polite and always trying to help.

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Student Review: 4.9 /5
By SongQin On 23rd May 21 verified Verified student

This accommodation is really brilliant and beautiful, everything are new and clean. It's easy to walk to shops, supermarkets and my school as well. I really love the design of my room. Just the wireless network doesn't work sometimes.

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Student Review: 5 /5
By member1258570 On 23rd May 21 verified Verified student

I stayed at this accommodation and thought it was amazing! The staff are so friendly, it’s like they can’t do enough for you. It’s so well maintained and clean. I had the best time here!!

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Student Review: 4.7 /5
By member1058436 On 21st May 21 verified Verified student

Everything else was fine, except for the poor wireless network, which often dropped network cards

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Student Review: 5 /5
By member1158394 On 20th May 21 verified Verified student

It's one of the best accommodations in Cardiff with fantastic staff. I stay in a studio with a beautiful view of the courtyard. The location is excellent, just a few minutes away from the City Centre.

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Student Review: 5 /5
By member858343 On 20th May 21 verified Verified student

it is a gooooooood place to live, the environment, staff, common room, especially the deluxe room is so big and the price is not too high

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Student Review: 4.6 /5
By member1358339 On 20th May 21 verified Verified student

I have been living here since the start of uni and I consider it my home away from home. The staff here are like family to me; so welcoming and helpful!

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Student Review: 4.9 /5
By member757981 On 17th May 21 verified Verified student

I absolutely loved my stay at The Fitzalan. Everything I wanted in a student accommodation was given. Sayyed, Richard and Kate were absolutely helpful and were there for everything I needed. Thank you for the memories and I wish everyone the best.

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Student Review: 3.6 /5
By member1257961 On 15th May 21 verified Verified student

Due to the national lockdown I wasn't able to enjoy the facilities of the accommodation.. And that was my main concern.. I believe that the fees should have been reduced. Other than that the accommodation is a nice place. Friendly and welcoming staff. Also it has a great location.

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Student Review: 4.6 /5
By member857827 On 14th May 21 verified Verified student

People here at reception are really nice!

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Student Review: 1.3 /5
By member657824 On 14th May 21 verified Verified student

I wish I could rate 0 instead of 1 star. I’ve been paying rent for a room which I have not been able to stay in due to travel restrictions, and the neither the Fitz nor CRM have any compassion as they would not let me exit my contract. I’ve been isolated in my room as even though I have a studio so I am in a 1 person household, we are not allowed to have guests. On top of this the room a received was nothing like the room I was shown on my tour. The “music” room is a joke, if you’re an actual musician rather than a monkey who knows a few chords you’ll soon know how awful it is. Would not stay again or recommend staying, would’ve preferred my c****** of a house in Cathays from last year.

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Student Review: 4.3 /5
By member1357807 On 14th May 21 verified Verified student

everything is fine so far, but it's better to have a exhaust hood in the kitchen.

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Student Review: 4.6 /5
By member857696 On 13th May 21 verified Verified student

The staff are lovely and friendly and have been doing their best to keep the students happy and social in these trying times. Will do their best to help you if you need anything, have an issue or just fancy a chat.

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Student Review: 4 /5
By member957554 On 10th May 21 verified Verified student

The experience was good, the location is the best. Plus the management staff are really friendly. Appreciate it

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Student Review: 4.6 /5
By member557551 On 10th May 21 verified Verified student

I’ve really enjoyed living here. The building is central and I do love my room. The staff have handled the COVID situation very well and I have been enjoying the social spaces now that they have reopened.

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Student Review: 4.3 /5
By member1357544 On 10th May 21 verified Verified student

Great location as a student being right in the city centre. No problems with the wifi. Some lettering in the court yard area from people in the accommodation. Social experience has been limited so far due to the COVID restrictions. Potential is there with the social spaces. Good common room. Hope to use these more now they are open.

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Student Review: 4.3 /5
By member1257533 On 10th May 21 verified Verified student

Great spaces and value for money. Walking distance from all stores in the city center. 5 minute walk to train station

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Student Review: 4.1 /5
By member1257523 On 10th May 21 verified Verified student

Has been good personally so far. Although having bigger windows would definitely help the tenant feel stuffy or claustrophobic. Having a terrace to relax would be great too because some people find great comfort in heights and a good view. Accommodation is good but the place is full because no one tends to mingle so many having more social events would encourage everyone to indulge with others outside their circles. Review of the room accommodation structure alone is definitely very good.

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Student Review: 5 /5
By member1242504 On 2nd October 19 verified Verified student

Fantastic multicultural accommodation with plenty of activity. The safest and most friendly location in town, home from home!

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