Capital House - Southampton Reviews

Very poor management and staff do not respect with international students. It was hard to contact with staff through e-mail because they do not reply the thing that I would like to ask. And they normally do not take any response to help me.

This place does not know how to run a STUDENT accommodation. No1, the only good thing about the accommodation is how nice the rooms are and I can’t stress this enough, that is it. The management here isn’t great at all, they work against you rather than with you. They also came up with a £500 payment that was supposed to be paid, without any knowledge of it until 4 days before moving in, and stated they wouldn’t give me the keys until I had paid this. Even though I paid the deposit 6 months earlier and could’ve paid this £500 then when I had the money. They also advertised this accommodations stating “no hidden fees” so if your planning to move here make sure you have money for these unannounced payments. Payments for accommodation fall in line 2-3 weeks before you get your student loans so they can give out fines for late repayments to maximise profit (as most of the rooms are not occupied).