Moorfield Reviews

The worst accommodation I’ve ever lived in! Receptionists are unwelcoming and unprofessional. They don’t respond or act to any concerns of the students. They spend all day gossiping and eating and try to be available in the office for short hours as possible. They made my stay here miserable as they don’t care about students. It’s depressing. I was also given a room with minor damages and I reported the damages to the reception and was told it wont be replaced or fixed however at the end of the contract I was blamed for said damages and was charged even though I did not cause it. The male staff also does not knock on doors and goes into your room whenever he pleases without any warning. Definitely a breach of privacy but could not report is as he always says “I thought the room was empty” and receptionists could not give a fk. WiFi is also very slow. Do not believe what you see on their website as it is completely false advertisement. Very disappointing experience in Liberty Gardens.

It's clear that the positive reviews of these halls are old and relate to the old management. The current reception staff are incredibly rude and unhelpful and shoukd not be working with young people. Reception is not open often enough considering that a lot of student nurses who work shifts live here. There are also problems with bugs, especially ants, in a lot of flats on the ground floor, even when the rooms are kept spotless by residents. However, the cleaning and maintenance staff are lovely and I have no complaints about them at all, just a shame that they often go overlooked because of how horrible the reception and management staff are.

Lived here during my first year within University and absolutely hated it. I have never come across such rude and unprofessional staff. Basically, I reported that I was unhappy within my flat due to the group of girls I was placed with and even went as far as saying that I was a victim of bullying, but this was not followed up at all! Receptionist staff are rude and obnoxious, never there when needed. One in particular should not be dealing with young students, she is very confrontational and embarrassingly unprofessional in her duties as a 'receptionist'. WOULD NOT recommend living here at all mostly due to the horrible reception staff. Cleanliness of grounds are NOT acceptable, ants and insects are a unaddressed problem although has been reported numerous times. Overall, hated living here and spoke to various members of my course who have also have the same issues. GLAD TO BE GONE.

Wouldn’t recommend living here at all. The receptionist staff are awful and have nothing nice to say and rarely help you, they speak to you as if you are a child and try to restrict you from doing pretty much anything. Location is good but didn’t feel comfortable living here as there was always something negative for a few members of staff to say. The care taking team are all lovely and always up for a chat, the receptionists on the other hand have made my time in these halls awful. I was put with flat mates who were much older than me despite asking to be in another flat, these halls are one of the cheapest around but apart from the location, you don’t get what you pay for due to how unprofessional the staff can be. The wifi signal is rubbish and even though they’ve addressed this and said it’ll be fixed it’s still so poor, I wish I stayed somewhere else as this accommodation ruined my first year experience at university. Overall, not worth the price although it is cheap.

S*******

Lived in here for the past 2 years, wasn't too bad the first year as it had different management. 2nd year of living here it got worse - first of all wifi connection is very very poor (management do nothing to help you with this). Secondly, the tv in the communal area doesn't have BBC1 and the signal strength/ connection is extremely poor, can hardly even watch the tv (have emailed reception numerous times about this but nothing has been done shock). Rooms are what are to be expected for the price. However when we moved in the sofa was disgusting and ruined, markings and things stuck to the wall, my friends shower was actually black with dirt. Also curfew on one of the gates so u can't leave after 9pm through that gate. Vacuum provided but does not work, and when asked if it can be fixed we receive no help. Ordered a parcel a few weeks ago and they had had it all along and told me it wasn't there. Very bad service from reception team. very quiet halls not much going.

Lived in here for the past 2 years, wasn't too bad the first year as it had different management. 2nd year of living here it got worse - first of all wifi connection is very very poor (management do nothing to help you with this). Secondly, the tv in the communal area doesn't have BBC1 and the signal strength/ connection is extremely poor, can hardly even watch the tv (have emailed reception numerous times about this but nothing has been done shock). Rooms are what are to be expected for the price. However when we moved in the sofa was disgusting and ruined, markings and things stuck to the wall, my friends shower was actually black with dirt. Also curfew on one of the gates so u can't leave after 9pm through that gate. Vacuum provided but does not work, and when asked if it can be fixed we receive no help. Ordered a parcel a few weeks ago and they had had it all along and told me it wasn't there. Very bad service from reception team. very quiet halls not much going.

I've lived in student halls for all the years of my university education and this has been the worst. The staff are not helpful- you have to remind them multiple times to get things done. Their record keeping is poor, especially rent payment records. The ensuites have poor lay-out and the shower flow is awful! There aren't enough drawers for the desk. All the appliances in the kitchen are of poor quality (like the TV and oven). And no matter, what we do, the carpet has an awful smell. One advantage is that each flat has its own vacuum cleaner. The location (in the city centre) is convenient, but parking is tricky. With the postcode, it is impossible to get a parking permit without restrictions. Moreover, they will not allow cars into their compound, even if your parents want to visit you. Overall, it's cheaper than other halls in the area, but you have to pay a price.

This halls is great for the price you pay, also a great location and the living room area is big compared to others. Highly recommend.

Love living here - always someone around if you need help! Internet a little slow at times but it's just been updated so we will see... All cleaning of flats done by whoever lives there so it's personal preference on how clean you want it! But communal areas like stairs and hallways are clean! Amazing location a short walk to the station, library, town, takeaways, supermarkets, pubs, lecture halls, doctors!

I love living here, the location is perfect as you are close to the shops, nightclubs and city campus. The library is just across the road. There is 24 hour security so you always feel safe. The rooms are nice considering the price, we all have ensuites and a nice kitchen area, but I have visited Liberty prospect point where the rooms are much nicer and more modern.

I have been her 2 years and I feel it is great value for money

Extremely good value for money compared to other halls, the common space is very homely and room size is generous. The location is also spot on for the price.