The staff are welcoming at first but soon became unwilling to help with serious issues. Did not investigate issues properly and became hostile and rude to students involved. Multiple parties took place within the courtyard, causing damage to communal areas, no action was taken about this. Basketball hoop installed caused noise complaints, again, nothing done about this. Radiator broke and wasn’t fixed for at least a month. Wi-Fi cut out for a month and wasn’t fixed with hast. Got locked in my room due to cheap door fittings and had to be cut out by security after almost 3 hours. Only fire evacuation test was done the whole year. Doors to building broke and didn’t lock properly at all, allowing random people to walk in. Communal areas were wrecked by students constantly and left uncleaned.
Rooms are good value for money, and location is a good distance from city centre. Security staff are lovely.
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
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Reply from The Tannery
On 11th October 22
Thank you for taking the time to leave a review, we are greatly disappointed to read you didnt have a great experance, please make contact with a member of the team so we can discuss further. Thank you for highlighting some off the issued you faced, we have addressed the noise created by the basketball hoop. We are a team work really hard to ensure all students are happy during their stay.