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I moved here in September 2019, and the accommodation has massively gotten better since then. The staff are amazing, they're caring and friendly, and if you have something you need fixing in your flat, they'll see to it that it gets fixed as soon as possible. Jane (day staff) pretty much runs the place and she is 100% the person to go to for any needs of the flat, she will make sure that everything gets done. The staff here made things so much easier for me whilst living at Regents.
Plumbing is a disaster with faeces frequently returning to the toilet after flushing. Apart from that it’s okay.
Our block was forced to move into a different block at the start of march. For me, as a final year student, this was very disruptive to my studies as I had a lot of coursework due in around then. It was clear that once the student roost had got my money, they were more concerned with getting tenants for the next year than with the experience of their current tenants.
Really stylish rooms, really friendly staff and really close to the town centre.
Maintenance didn’t fix the issues risen when i first moved. Reception staff do not reply to email queries. I am unfairly paying more than my flatmates. Building old and dingy. Terrible.
Horrible stay, would not recommend.
Upon viewing flat, found it to be in a dire state but went and ended up booking a room. Upon moving in, there were issues with the flat which i wrote down and gave to reception team. While some issues were dealt with, others were left with the reasoning 'it will be done in the refurbishment'. that has only started in the last few weeks and it turns out my block is near end of the list so it's not likely it will be done before my tenancy ends. Also, I have found my room to be quite small and even enquired about moving to a bigger room however got told that there weren't any bigger ones available after it got checked. Moving on, I have discovered that the area where Regent's Court is based is a hot spot for people to smoke weed/cannabis, even 2 of my flatmates as well. I have raised concerns to reception however there's not much they can do. If anything, this particular issue needs to be raised with the Police and the Council. It will help make students and other residents feel safer.
The value for money is decent considering the usual prices in Leicester as well as the fact that it's pretty central. However, the management tend to take long to deal with maintenance issues though the office staff are really nice and usually try to help as much as they can. You can tell that a lot of the features in the flat are old/low quality. It's pretty difficult to keep the kitchen looking clean for example because it's just quite grotty. The social spaces are at another accommodation location about a 10-15 minute walk from here, which is kinda pointless as it's quite inconvenient to have to go far to use the gym or social spaces, especially if you don't know anyone there in the first place. Overall, the best thing about this place is its value for money, and I guess if you live here with friends it won't be so bad regarding socialising, but it's by far not the best accommodation I've lived in in my 4 years of being a student.
I will be rebooking for next year!