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Ben Russell Court Reviews

47 Reviews by Students

3.93 / 5
3.93 / 5

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Most helpful review

I stayed at Ben Russell Court and loved it. The location is peaceful, the rooms are spacious and clean, and the bed is comfortable. The staff is friendly and helpful, and the security measures are excellent. It's within walking distance of major attractions and public transportation. Overall, it offers great value for money, and I would stay here again.

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By member689428
On 31st July 23
verified Verified student
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Leicester Hall Rankings


Dover Street Apartments #7
Liberty Park #8
Applegate Place #9
The Grange #10
Ben Russell Court #11
The Aspen #12
Lumis Student Living - Leicester #13
Filbert Village #14
Renaissance House #15
Merlin Heights #16

*Minimum 10 reviews required to be ranked.


Most helpful review

I stayed at Ben Russell Court and loved it. The location is peaceful, the rooms are spacious and clean, and the bed is comfortable. The staff is friendly and helpful, and the security measures are excellent. It's within walking distance of major attractions and public transportation. Overall, it offers great value for money, and I would stay here again.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member689428
On 31st July 23
verified Verified student
Read all reviews

Q&A


Q
Hyy, I'm interested in studio room just want to know how much price and us there any advanced or booking fees or something else??
By member995963 On 4th December 23
Q
Can i ask to make my stay shorter? since i only want to stay a semester
By member781475 On 16th March 23
Q
Can you tell me, why is the accommodation so very dirty ? Why do staff enter students rooms unannounced ?
By Julie Norman On 18th May 20
Q
When was the original building constructed and when was it refurbished as student accommodation? Thank you Arthur Lyons
By member847890 On 11th May 20
Q

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Read Ben Russell Court Reviews


Student Review: 5 /5
By member9106383 On 11th April 24 verified Verified student

Great experience with comfortable apartment and great common spaces to hang out. Its a great value for money.

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Student Review: 4.4 /5
By member789430 On 31st July 23 verified Verified student

This accommodation give a god experience for me. This was a beneficial one because it really help me to attend class on time without any delays. Also I got good roommates as well as assist me to find and build more friendship circle in this accommodation itself.thankyou for that and your services.

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Reply from Ben Russell Court On 22nd August 23

Student Review: 5 /5
By member689428 On 31st July 23 verified Verified student

I stayed at Ben Russell Court and loved it. The location is peaceful, the rooms are spacious and clean, and the bed is comfortable. The staff is friendly and helpful, and the security measures are excellent. It's within walking distance of major attractions and public transportation. Overall, it offers great value for money, and I would stay here again.

Value for money
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Property management
Cleaning
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Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Ben Russell Court On 22nd August 23

Student Review: 4.1 /5
By member788451 On 30th June 23 verified Verified student

The accommodation is nice, never had many problems (sometimes wifi) but if anything stopped working it was always fixed within the next day. Which I thank the repair man Lionel for, very chill guy always timely and nice to talk to ✨

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Reply from Ben Russell Court On 30th June 23

Student Review: 5 /5
By member1287489 On 13th June 23 verified Verified student

I had the pleasure of staying at Ben Russell Court student accommodation, and I must say it was an exceptional experience. From the moment I arrived, I felt welcomed and at home. The location of Ben Russell Court is ideal for students. Situated in a vibrant neighborhood, it offers easy access to various amenities, including shops, restaurants, and public transportation. The proximity to my university made my daily commute a breeze, saving me valuable time and energy. The facilities at Ben Russell Court are top-notch. The rooms are spacious, well-designed, and furnished with everything a student needs for a comfortable stay. The study areas are quiet and conducive to productive work, which was crucial for me during exam periods. The communal spaces, such as the lounge and kitchen, provided a great opportunity to socialize and build friendships with other students. What truly sets Ben Russell Court apart is the dedicated and friendly staff.

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Reply from Ben Russell Court On 14th June 23

Student Review: 4 /5
By member586223 On 16th May 23 verified Verified student

Colon was great, replaced hob for us

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Reply from Ben Russell Court On 14th June 23

Student Review: 4.4 /5
By member685961 On 10th May 23 verified Verified student

This is a nice place to live I will recommend every students, and special thanks to Colin for maintaining all the things jantelly.

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Reply from Ben Russell Court On 16th May 23

Student Review: 3.6 /5
By member985934 On 10th May 23 verified Verified student

Cheap and great accommodation to spend your uni time in, one of the most bang for the buck living spaces in leicester

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Reply from Ben Russell Court On 22nd August 23

Student Review: 5 /5
By member1184906 On 25th April 23 verified Verified student

Ben Russell court is the best student accommodation for students studying at DMU and UOL. They provided excellent services for repairs and other stuffs. Staffs are very friendly. We get 24×7 security, with car parking and other exciting facilities within the premises. This week Ben Russell staff Mr. Colin has provided an excellent maintenance work in our Flat and make us very happy.He came within hours since we reported the issue and solved it. Thank you Ben Russell court for your excellent services and making our stay feels like home ❤️

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Reply from Ben Russell Court On 26th April 23

Student Review: 5 /5
By member1384905 On 25th April 23 verified Verified student

Very friendly and prompt guy. He completed the work as requested and even helped with a different problem without hesitation

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Reply from Ben Russell Court On 26th April 23

Student Review: 4.7 /5
By member580759 On 9th March 23 verified Verified student

Salim came unprompted to do a check and ensured that things such as water pressure and temperature were running as they are meant to going above and beyond helping to maintain the quality that I’ve come to enjoy in my time here

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Reply from Ben Russell Court On 23rd March 23

Student Review: 3.6 /5
By member880142 On 2nd March 23 verified Verified student

Colin came through and fixed everything broken in my room quickly and efficiently!

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Reply from Ben Russell Court On 8th March 23

Student Review: 5 /5
By member1277567 On 7th February 23 verified Verified student

It is a great accommodation. The maintenance was so quick to come fix my radiator and help unblock the shower facilities. Thank you Colin 👍

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Reply from Ben Russell Court On 8th March 23

Student Review: 4.9 /5
By member477469 On 7th February 23 verified Verified student

Great accommodation. Big thumbs up to Mr. Colin who never fails to fix stuff really fast when reported.

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Reply from Ben Russell Court On 8th March 23

Student Review: 5 /5
By member677399 On 7th February 23 verified Verified student

Service was good... I registered a complaint about shower drain problem and Mr. Colin came and fixed that on the same day itself.....good service from him

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Reply from Ben Russell Court On 8th March 23

Student Review: 4.7 /5
By member674818 On 10th January 23 verified Verified student

Good to have a property management member like COLIN

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Reply from Ben Russell Court On 19th January 23

Student Review: 5 /5
By member1174795 On 10th January 23 verified Verified student

amazing place to live for students, special thanks to Colin from maintenance who is very nice and helpful!

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Reply from Ben Russell Court On 19th January 23

Student Review: 5 /5
By member474704 On 5th January 23 verified Verified student

Great team at reception cleaners are great everything is fresh and maintenance is very fast if something goes wrong + Colin is a top bloke!

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Reply from Ben Russell Court On 19th January 23

Student Review: 5 /5
By member674631 On 30th December 22 verified Verified student

Really great living here and all over experience is great

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Reply from Ben Russell Court On 19th January 23

Student Review: 4.1 /5
By member674606 On 22nd December 22 verified Verified student

Very Good student accomodation which is adjacent to De Montort University. Repairs were done fast and so efficiently by Colin.

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Reply from Ben Russell Court On 19th January 23

Student Review: 4.6 /5
By member874577 On 21st December 22 verified Verified student

We had our shower fixed in very less amount of time Colin was super helpful and friendly.

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Reply from Ben Russell Court On 21st December 22

Student Review: 4.9 /5
By member1074575 On 21st December 22 verified Verified student

Broken light was reported. Next thing in the morning it was fixed. Extremely friendly maintenance guy - Colin

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Reply from Ben Russell Court On 21st December 22

Student Review: 4.1 /5
By member774557 On 20th December 22 verified Verified student

My experience was good with this accommodation, and best thing is that all staff members are very helpful.

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Reply from Ben Russell Court On 21st December 22

Student Review: 4.3 /5
By member1274505 On 19th December 22 verified Verified student

Staff here are absolutely amazing and lovely people, they are super helpful with everything! If anything needs fixing/ repairing for any reason, Colin ( the repair man) is very responsive and quick. All in all, amazing location on campus to live, easy access to everything and such a good vibe to the place! Highly recommend

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Reply from Ben Russell Court On 21st December 22

Student Review: 5 /5
By member1070744 On 11th August 22 verified Verified student

Best accommodation I’ve had in the 5 years of university.

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Reply from Ben Russell Court On 17th August 22

Student Review: 5 /5
By member1170501 On 29th July 22 verified Verified student

Overall it's a great experience living here

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Reply from Ben Russell Court On 3rd August 22

Student Review: 4.1 /5
By member970500 On 29th July 22 verified Verified student

Accommodating & friendly staff; the rooms are tidy and the bed comfortable. Issues are resolved in a reasonably timely manner depending upon the emergency

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Reply from Ben Russell Court On 3rd August 22

Student Review: 5 /5
By member470496 On 29th July 22 verified Verified student

Excellent accommodation and student support. highly recommended.

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Reply from Ben Russell Court On 3rd August 22

Student Review: 4.3 /5
By member867652 On 29th March 22 verified Verified student

Sue, Sweta and Helen are very nice , they are like family to me and i always feel welcome going to them

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Reply from Ben Russell Court On 28th June 22

Student Review: 4.4 /5
By member1065569 On 21st January 22 verified Verified student

I've stayed in Ben Russell for 2 years now going into my 3rd but bare in mind that I can only speak to the Gold tier rooms as that's what I've used. To begin, it's in a prime location on campus (I could practically fall out of my door and land in my classroom) and its got a good value for money for people that can't afford some of the newer/fancier buildings around here. Yes, there are some faults: the flats/fixtures are a tad aged and could do with some sprucing up and there have been some plumbing issues in our current flat. However, good progress is being made inside the building. Recently they've taken to refitting the hallways with new carpets and giving it a fresh lick of paint which certainly helped to brighten up the place. Also, the staff have always been prompt and a pleasure to deal with; whether they're coming to fix something, around cleaning the halls or helping students at the front desk/via email. They're a lovely bunch and they do good work!

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Reply from Ben Russell Court On 28th June 22

Student Review: 4.7 /5
By member858709 On 25th May 21 verified Verified student

Quite an outstanding experience one can have as a student for an acceptable prices as well.

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Student Review: 4.4 /5
By member658387 On 20th May 21 verified Verified student

Absolutely lovely staff and great location

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Student Review: 4.9 /5
By member1157553 On 10th May 21 verified Verified student

It's been a month since I arrived here in Leicester and checked in into the Ben Russell Court. I recommend this property highly for all. It's situated on a prime location, it's nearer to the city centre and other attractions. The staff here are very helpful, they helped me a lot. They arrange events and competitions which are worth participating. I have no complaints. Keep up the good work!

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Student Review: 4.4 /5
By member1256359 On 15th April 21 verified Verified student

Awesome accommodation with easy access to school facilities and local shops for your daily everyday needs. Very responsive to faults in the accommodation and very reliable. You get great value for money spent

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Student Review: 4.7 /5
By member1054359 On 19th February 21 verified Verified student

The staff here are lovely, when we had to isolate they brought all of our parcels up and took our bins for us. They're always doing quizzes and fun activities to take away from the stress of uni and give us a chance to have some fun! The only issue is the WiFi can be abit iffy but I think that's just any accommodation anyways.

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Student Review: 5 /5
By member454145 On 12th February 21 verified Verified student

Ben Russell is a great student accommodation to stay in and it's very affordable. It's very well maintained and there is a lot of breathing space. It's also located less than two minutes away from DMU campus. The staff team at Ben Russell is also always kind and welcoming and they have been so very supportive throughout the Quarantine Period. On the other hand, they often host activities to keep us engaged and leave treats for everybody to help themselves at reception. Delivered orders are also stored carefully and the halls are kept warm during winters. ✨

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Student Review: 4.7 /5
By member454086 On 11th February 21 verified Verified student

It is the second year I am living in Zip building, and they are lovely. They have been taking care of me very well during my self-isolation. Sue and the team are amazing and really helpful they will do their best to sort out any problem.

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Student Review: 4.6 /5
By member1353855 On 3rd February 21 verified Verified student

This accommodation is by far the best for value in money. It was the most affordable I could find and is located right on campus, taking me two minutes to get to my lectures. Not only that, it means living right next to the city centre and not having to travel for ages. The internet is good, better than my wifi back at home. There's a lot included for the price, which is why I've stayed there for two years. The staff are lovely and are always willing to help.

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Student Review: 1.4 /5
By member548763 On 28th May 20 verified Verified student

BAD management. NO safety during cover-19 with flat entered with no writing or even knocking, just shoot me get it over with ? ROBBERS. Stingy. UNCLEAN flats expect a lot of cleaning. Empty promises.Expect the guarantor called for 40PENCE in the first term as they CARE about students and just want to make you lose yourself and fail uni and book again:) One phone conversation won't work expect many more. only want the money and do not care bout anything else. Bad work n service done throughout the year, Poor communication from staff members is their norm. Items of inventory is just a joke and will not be provided correctly. Have them on speed dial or make trips to office 24/7. WANT their money tho, Students matter to them they claim? STUDENTS FUND their millions collected. DO NOT book. Expect dangerous times in the Flat with bad work done, bad communication. false promises.

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Student Review: 1 /5
By Julie Norman On 18th May 20 verified Verified student

The place smells. The accommodation is very dirty. The Management staff are rude. They walk into the apartments without being invited. Please stay away form the terrible place.

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Student Review: 2.9 /5
By member1346943 On 25th March 20 verified Verified student

I usually don't leave review on people business or badmouth other People stuff because one day I know I will own my own business hopefully and a 1 star review won't help the survival cause. But recently you guys are doing a madness. You expect me to pay over £1000 for something I won't be making use of like where is your humanity and you started quoting from a contract like my life and health which includes the health of people around me is important than just a piece of writing like no one asked for Coronavirus but we all have to adapt. Nevertheless, other accommodations are already making decisions over this and it is not that we are asking you to be touch bearer and lead the move, we are just asking you to follow what other student accommodations are doing and be considerate and have a little bit of sympathy. Also, I rebooked my room and I have done all my necessary stuff. I rebooked because I know I won't have to move my stuff out but now I have to pay.

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Student Review: 1 /5
By member746526 On 6th March 20 verified Verified student

Don’t move in, the most disgusting accommodation in Leicester. It’s dirty!! Whole place smells 24/7

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Student Review: 1.6 /5
By member534981 On 19th November 18 verified Verified student

I can confidently say this would be the most horrible experience you can get as a student. Old, dirty, smelly, bad management, very unsocial mates, and people smoking weed and pot everywhere. I spent one education year in this place, and I can say by far, it was my worst year ever. Stay away, and rent a shared house.

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Student Review: 1.3 /5
By member1133983 On 1st October 18 verified Verified student

Photos are MISLEADING. A lot of NOISE and LIGHT in the room. (sleep and reading issues) OLD and DIRTY building. According to these also is EXPENSIVE, maximum 20 pounds per week. (Easily can be a motel) !!!REALLY BAD CHOISE!!!

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Student Review: 2.6 /5
By member621994 On 26th April 16 verified Verified student

I can't recommend this place to anyone. I was doing a semester abroad in Leicester and found this place through the internet. Just to sum up a few things: 1. From the beginning they promised me I would be put in a flat with medical students. I ended up with only nurses, which is not the same. 2. My room was not clean when I arrived. 3. It's a very noisy place, but that is what you can expect from a student accomodation so wasn't too big of an issue for me. 4. It is so expensive for what you get. The apartments are quite small and I shared it with 4 other people. For the same price, I've got a whole studio for myself back home. 5. In the end, they substracted extra costs for the internet from my deposit, which is absolutely not how a deposit should be used. When I complained about this and showed them that my contract said it should have been handled beforehand, they just ignored me.

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Student Review: 3.6 /5
By member28394 On 24th September 15 verified Verified student

Myself and my flat mates have hard quite a lot of trouble with this accommodation. They haven't been the most considerate of managements. We're student nurses and as we asked to move flats due to noisy neighbours at night it took a lot of arguing for them to solve the problem. The actual accommodation is decent, if you don't have any problems you'll be fine.

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Student Review: 3.1 /5
By member915570 On 22nd September 15 verified Verified student

Rent prices are constantly changing, some flats are not clean on arrival and smell, shop deliveries are a major inconvenience to nurses sleeping after a night shift.

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