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3.46 / 5
3.46 / 5

How do you rate Upperton Road?

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Most helpful review

My stay at Upperton Road has been nothing but exceptional, the staff, facilities and accommodation itself have blown my expectations and I’m looking forward to my continued stay during my studies. I would like to especially shoutout Ashleigh in the office, due to her continued glowing attitude towards any help I may need, whenever I need it :)

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By member10100111
On 10th February 24
verified Verified student
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Leicester Hall Rankings


Regents Court #22
Queens Court #23
Bede Hall #24
iQ Opal Court #25
Newarke Street #26
Upperton Road #27
CODE Leicester #28
New Wharf Hall #29
Nixon Court Blocks A-E #30
The Summit #31

*Minimum 10 reviews required to be ranked.


Most helpful review

My stay at Upperton Road has been nothing but exceptional, the staff, facilities and accommodation itself have blown my expectations and I’m looking forward to my continued stay during my studies. I would like to especially shoutout Ashleigh in the office, due to her continued glowing attitude towards any help I may need, whenever I need it :)

Value for money
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Property management
Cleaning
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By member10100111
On 10th February 24
verified Verified student
Read all reviews

Q&A


Q
Is there any climate control? What is the temp set to during the winter? What about the summer while this heatwave is going on? Is there anywhere on site that isn't sweltering?
By member470311 On 21st July 22
Q
What is the square footage difference between the Silver and the Gold flats?
By member869453 On 13th June 22
Q
In which floor is flat 199? I hope it's not the ground floor 🤣
By member861701 On 13th August 21
Q
Can you share a studio room?
By member450671 On 20th August 20
Q
Does the accommodation have gym facilities?
By member537440 On 26th April 19
Q

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Read Upperton Road Reviews


Student Review: 5 /5
By member10100111 On 10th February 24 verified Verified student

My stay at Upperton Road has been nothing but exceptional, the staff, facilities and accommodation itself have blown my expectations and I’m looking forward to my continued stay during my studies. I would like to especially shoutout Ashleigh in the office, due to her continued glowing attitude towards any help I may need, whenever I need it :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Upperton Road On 15th February 24
Student Review: 3 /5
By member1096828 On 9th January 24 verified Verified student

Long time to solve anything, issues seemed unimportant and no haste to complete any repairs/maintenance issues. Room was infested with bugs when I moved in and no compensation given, unlivable for almost 5 weeks.

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Reply from Upperton Road On 9th January 24
Student Review: 1 /5
By member787356 On 8th June 23 verified Verified student

Fire alarms goes off every minute(incl. at 1am)

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Reply from Upperton Road On 11th June 23
Student Review: 4.3 /5
By member1085256 On 27th April 23 verified Verified student

I’ve lived here for all 3 years of uni and I have enjoyed my stay. My room has been great since first year however there are some issues that haven’t been fixed but their not big enough to affect my experience in this accommodation.

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Reply from Upperton Road On 9th May 23
Student Review: 2.3 /5
By member472255 On 8th October 22 verified Verified student

Location is fine and good price for a studio, but sadly those are the only real positives. Since moving in to my (uncleaned) room I've had constant noise issues (music and shouting, banging on walls to wind people up etc) and the smell of weed coming into my room so strong that I've developed breathing difficulties. I've reported this to management and they don't really seem to have anything in place to deal with it effectively. "We have a procedure to follow" but their 'procedure' appears to be coming to the door and telling people to shush, then ignoring further complaints when (obviously) noise continues once management have left. I'm doing my teacher training and so obviously my sleep is very valuable, as is my ability to work. Living in halls i fully expected some noise, but not choking in my room due to smell and having panic attacks from constant noise. I'm on the verge of contacting 'Sulets' and 'ANUK' who claim to support this place and the way it is (mis)managed.

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Student Review: 2.3 /5
By member1063019 On 20th October 21 verified Verified student

So disgusting, when I moved in hair and toenails was everywhere, clearly has not been cleaned. Fridge and oven had mouldy food in it. Security was s***, no one ever answered the phone and they was not in the office either. The only decent thing about the place is the wifi

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Student Review: 4.6 /5
By member561232 On 21st July 21 verified Verified student

I loved my flat i just wished it was cleaned and checked before I moved in, I found hairs in my shower and a unclean broken toilet seat before I even moved in, the oven and hobs were not cleaned properly either so when i first moved in i spent a while doing a deep clean

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Student Review: 4.3 /5
By member860468 On 24th June 21 verified Verified student

Good experience overall. Felt safe and was conveniently located 5 mins walk from the DMU campus. Lidl was adjacent to the building, which is a huge plus. Although once in a while, I could smell weed!!

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Reply from Upperton Road On 29th June 21
Student Review: 3 /5
By member855898 On 5th April 21 verified Verified student

Customer service is terrible, and the staff is useless, arrogant, and often disrespectful. They make many promises that they cannot keep. A lot of noise, maintenance problems, and no security. The quality of the facilities is good, but specially due to the lack of customer service, I will not suggest this accommodation to anybody.

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Reply from Upperton Road On 17th June 21
Student Review: 4.6 /5
By member1055589 On 24th March 21 verified Verified student

My experience in this accommodation has been great as this place has wonderful has wonderful facilities and great staff - special shout-out to Sonia! A purely amazing woman who really cares about the residents here and i’m glad to say she’s one of the nicest people i’ve ever met here. She’s really taken my Leicester experience to another level- because of her i was able to secure a place in this accommodation and has also been a key factor in me settling in Leicester as quickly as i have.

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Reply from Upperton Road On 17th June 21
Student Review: 3.6 /5
By member755321 On 17th March 21 verified Verified student

Upperton has been quite okey. Like how it’s close to campus and neighbouring with Lidl which is so convenient. I’m though sad that Sonya has to leave the office. She was the only one in the office that actually cared for the residents and would do anything for us to feel safe and at home. She was really one of the best and most of us are extremely sad that she left :(

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Reply from Upperton Road On 17th June 21
Student Review: 4.4 /5
By member1354993 On 6th March 21 verified Verified student

I’ve been living at Upperton Road for about 6 months now, and I was pleased with most of the things here. But recently it came to my acknowledgement that Sonya is going to leave the Upperton Management team, which is a loss for the team and I’m sorry to hear that. She has been so welcoming and ethical when myself and friends from the accommodation were facing issues since the first day I came to the student accommodation and until the present. I just wanted to say a big Thank you for all the help!

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Reply from Upperton Road On 17th June 21
Student Review: 3.4 /5
By member654989 On 5th March 21 verified Verified student

My experience here has been decent but Sonya helped me and my friends out a lot. She’s genuine and looks out for us.

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Reply from Upperton Road On 17th June 21
Student Review: 4.4 /5
By member454902 On 3rd March 21 verified Verified student

My time at Upperton has been very comfortable due to the receptionist Sonya. She is so sweet and puts us students first by always making sure we are good and getting our flat issues sorted out. She always has a smile and on her face and i love the fact she really cares for our well-being. She is very friendly which is so good when going to pick up my packages or complaining about a flat issue

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Reply from Upperton Road On 17th June 21
Student Review: 4.3 /5
By member1251137 On 14th September 20 verified Verified student

Overall its a very good studio to live in. Lots of space for clothes, decent bathroom facilities and an okay management team plus the fact that lidl is downstairs. However one small detail that they leave out that is important to note is that the windows are restricted and do not open all the way which is why I HIGHLY suggest your bring your own fan or something as the air circulation is extremely poor in these rooms. You end up being in a boiling room all day having to sit right next to the window. Apart from that it’s definitely worth the money.

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Reply from Upperton Road On 17th June 21
Student Review: 2.4 /5
By member447146 On 4th April 20 verified Verified student

Management are terrible! Been living with Sulets for 2 years! First at regents court which literally had RATS in the court yard and marijuana smoking receptionists! Then I paid a lot of money to live in a nicer environment. But everytime I have to deal with management some are mega rude! Gemma is especially rude and would not wish for anyone to deal with her! She is unprofessional and rude. If you are looking for a studio this is fine if you can bare the smell of marijuana sifting into your room at ungodly hours through the extractor fans. It is honestly ridiculous for the price and I would only recommend this accommodation due to the fact it is right next to Lidl.

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Reply from Upperton Road On 5th April 20
Student Review: 3.1 /5
By member1246243 On 2nd March 20 verified Verified student

nicely kept studios but other studios in Leicester e.g. code are better value for money

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Reply from Upperton Road On 3rd March 20
Student Review: 4 /5
By member445984 On 20th February 20 verified Verified student

It was a nice studio to live in but I had some noise issues, I think signs asking to keep noise to a minimum should be used, also all doors could be slam proof. I moved rooms due to noise but the second room i got was much better.

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Reply from Upperton Road On 3rd March 20
Student Review: 4.7 /5
By member1245627 On 12th February 20 verified Verified student

It is an amazing accommodation for a student , the studio room is big enough you can find space for all of your personal belongings , great and clean bathrooms , the kitchen size is very good , fridge& freezer sizes are very good , the heating system is excellent there are no limited/ scheduled heating times and the heater is working perfectly as the room gets warm quickly and you could turn it off and still enjoy a warm room , drawers are in great size , you got a towel rail in the bathroom which is great to keep your towel and bathroom warm , there is always hot water which is very important , comfortable sofa , large and comfortable bed , very friendly staff along with helpful maintenance and security team . As an international student it was very important for me to get exactly what I have seen on their site as I have not got the chance to check the room quality from overseas , it is very important that they are providing reliable information and accurate pictures .

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Reply from Upperton Road On 3rd March 20
Student Review: 4 /5
By member645575 On 12th February 20 verified Verified student

I would like to say that the washing machine is so disappointed, most of them dont work.

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Reply from Upperton Road On 3rd March 20
Student Review: 2.9 /5
By member1145496 On 11th February 20 verified Verified student

For the amount of money we pay, the room is nice and very convenient, however the laundry room is a massive let down and isn’t enough for how many students the accommodation holds. Upping the rent doesn’t seem to sit well with many as we see no change in the accommodation

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Reply from Upperton Road On 3rd March 20
Student Review: 2.6 /5
By member1245409 On 9th February 20 verified Verified student

I asked for a bin... never got one

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Reply from Upperton Road On 3rd March 20
Student Review: 4.4 /5
By member845405 On 9th February 20 verified Verified student

Very good price for a studio, (£131/ week is an absolute bargain). Nice place, maintenance are swift to help. Fairly clean place although the hallways should be hoovered more often. Close to uni. Internet acts up at times- for the most part it is reliable. Student Roost- study space, games area, events etc. Lots to do!

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Reply from Upperton Road On 3rd March 20
Student Review: 3.4 /5
By foliage3401 On 9th February 20 verified Verified student

very good overall, but is a bit far from town. and wish the room have more shelves in the table area and there was no place to hang toilet roll

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Reply from Upperton Road On 3rd March 20
Student Review: 3.9 /5
By member1345399 On 9th February 20 verified Verified student

decent, the rent could be cheaper. My main concern is the cleaning and I hope for the coming years they change the mattress of all the rooms because they’re horrific!! They have worms

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Reply from Upperton Road On 3rd March 20
Student Review: 3.4 /5
By member745398 On 9th February 20 verified Verified student

sometimes people yelling in the corridor and door slamming scares me a bit but overall i like living here

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Reply from Upperton Road On 3rd March 20
Student Review: 3.7 /5
By member1145397 On 9th February 20 verified Verified student

Every day after 11 pm, there was a loud talking in the corridor, and the laughter and obvious running sounds were not resolved.

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Reply from Upperton Road On 3rd March 20
Student Review: 2.7 /5
By member645395 On 9th February 20 verified Verified student

Staff contradict each other with the information they give. The halls aren't very clean or quiet. Not worth the money you pay.

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Reply from Upperton Road On 3rd March 20
Student Review: 2.7 /5
By member1345394 On 9th February 20 verified Verified student

Would not stay here again. People are loud in the hallway very often and it doesn’t matter how many times you complain because nothing ever happens, it will be quiet for 10-15 minutes or if you’re lucky until the next day. They put up signs but people dont care because they don’t get any consequences. Several times when I’ve been to the reception to ask for help the staff haven’t been very kind or respectful, I’ve felt patronised. Although it’s important to mention that some of the people working at upperton are very nice and I know the security are doing everything they can to stop the noise during night time. The problem is that the people who make these noises don’t get any consequences after. Also there are a lot of drug use in the property, it smells of weed almost everyday, good that the police is more engaged now. I really like the studio itself but its just not worth it.

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Reply from Upperton Road On 3rd March 20
Student Review: 3.9 /5
By member1045393 On 9th February 20 verified Verified student

The price is very reasonable for a studio, it is quite spacious and the room is pretty clean. The location is perfect, everything is walking distance - from shops, takeaways and with DMU being 5 minutes away. Staff are friendly and will attend to your needs if any issues ever arise. Rubbish is an issue, with students being lazy and just leaving their rubbish in the corridors and littering outside. The social spaces are pretty good, there is plenty of room to chill with your friends. Occasionally, like most accommodations, students can be pretty loud and disturb your sleep. The Wifi is fast and reliable. Having multiple devices connect to the internet is also really useful.

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Reply from Upperton Road On 3rd March 20
Student Review: 2.3 /5
By member1045392 On 9th February 20 verified Verified student

It’s very noisy, the walls are very thin so having a room next to the stairs gets extremely loud. Noise complaints aren’t dealt with effectively as people are still loud past the 11pm rule. The doors to your room are so thin, you can hear everything down the corridor at all times. There are no blinds so when you live on the ground floor you can’t have any natural sunlight as everyone can look into your room. Facilities are different on every floor for rooms, the lower floor you are the older your facilities are such as the oven. Some staff can be very lovely and helpful, others can be very condescending and rude. The outside doors to the building are always getting broken, they are either locked and you have to wait for someone inside to come by and let you in or they’re unlocked and anyone can get into the building and it takes days for an engineer to come fix it. One of the doors to the building is permanently broken, it won’t let you in from the outside.

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Reply from Upperton Road On 3rd March 20
Student Review: 1.4 /5
By member1145390 On 9th February 20 verified Verified student

Absolutely Awful. The staff are incompetent. Was the room I rent cleaned before I moved in? No. Was damaged items replaced before I moved in? No. Have they been made aware of this? Yes. Have I been waiting since the first day I moved in for things to be fixed? Yes. The neighbours are rude. They have no sense of common decency, playing music at all hour of the night, running up and down the corridors making as much noise as humanly possible. Do the staff do anything about it? No. The only thing that makes the building even remotely suitable is the fact it is a few minutes walk from DMU, and Lidl is downstairs. So in short, don't live here. Not worth the £159/week.

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Reply from Upperton Road On 3rd March 20
Student Review: 4.6 /5
By member838699 On 30th May 19 verified Verified student

I stayed here for 2 years and it was an amazing experience!

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Reply from Upperton Road On 5th July 19
Student Review: 4 /5
By member1038663 On 29th May 19 verified Verified student

Upperton staff was very friendly and nice. They were always there to help. The wifi connection was a problem at times and the rent was costly in comparison to the space.

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Reply from Upperton Road On 5th July 19
Student Review: 4.7 /5
By member638662 On 29th May 19 verified Verified student

Upperton Road is by far the most organized letting agencies. The staff at upperton know the stresses and understand the busy schedules and are always ready to accommodate any of the students needs.

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Reply from Upperton Road On 5th July 19
Student Review: 5 /5
By Pordee On 24th May 19 verified Verified student

The accommodation is very welcoming, the staff are friendly and supportive. They have many classes,including boxercise, yoga, movie night. These are great to meet people and very fun! The gym is free and is open 24 hours, with brilliant facilities! The rooms are modern and have all the essentials. I really enjoyed staying here.

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Reply from Upperton Road On 9th July 19
Student Review: 4.6 /5
By Pordee On 24th May 19 verified Verified student

Flat is very nice, staff is very friendly

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Reply from Upperton Road On 9th July 19
Student Review: 4.3 /5
By Pordee On 24th May 19 verified Verified student

I enjoyed my stay at upperton road, I would recommend it to others and I will be coming back next year.

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Reply from Upperton Road On 9th July 19
Student Review: 5 /5
By Pordee On 24th May 19 verified Verified student

Perfect accommodation excellent service and friendly stuff, would definitely recommend

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Reply from Upperton Road On 9th July 19
Student Review: 4.9 /5
By member438381 On 23rd May 19 verified Verified student

The accommodation is very conveniently located, with the common spaces right opposite. The staff are always happy to help. The gym is great, they have all the equipment you need. The Yoga and boxercise is especially good, they go at your own pace and are brilliant either to wined down or let off some steam. The rooms are perfect for one person, they are modern and have everything you need to live very comfortably.

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Student Review: 5 /5
By member938380 On 23rd May 19 verified Verified student

This accommodation was amazing, they had everything that you needed. The gym is located right infront of the building and which had enough equipment to accommodate everyone and also they had exercise classes on specific days. Also, within the building they a common area where you could come hang out with friends and watch movies, play ping pong, video games or have a chill night and hang out. Another amazing feature is that they have a receptionist that collects all your packages so you do not need to worry about people taking packages and also the 24/7 security is amazing as well.

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Student Review: 4.7 /5
By member1238108 On 17th May 19 verified Verified student

The room is clean. When I have some problems, reception always help me. It is convenient for me to live in there.

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Student Review: 4.6 /5
By member1138047 On 16th May 19 verified Verified student

Great place to live. All staffs are really nice and helpful. Brillian facilities for students to use. Gym is outstanding, free and open 24/7. I had lovely time living here. Will definitely recommend this place to everyone.

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Student Review: 5 /5
By member737372 On 25th April 19 verified Verified student

I lived at this property for two years and have enjoyed all the facilities and my room very much. The studios is spacious with widow panels from celling to floor. It has great storage and all the appliences needed. There is great lighting and air circulation. The mangagment address any repairs and conserns immediately. The facilities include a gym, study room and arcade. These are great for studying and I hosted an event in there as well. I would highly recommend this accommodation. I really enjoyed my stay here.

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Student Review: 5 /5
By member1037371 On 25th April 19 verified Verified student

I absolutely loved staying at Upperton Road. It was a very student friendly location. Close to both universities (leicester and demontfort), there is a lidl grocery store right downstairs, a starbucks across the road from lidl within the same car park. On top of the starbucks, is sulets very own study/ recreational space. This includes study space, pool tables, tv's and a gym. The gym is perfect for a workout and is included within your rent. The gym is now equipped with all sorts of machines and weights- making it easier to train. If you are a student, this is an ideal location for you as it is a quiet residential building in a very good location.

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Student Review: 5 /5
By member1237361 On 25th April 19 verified Verified student

Best accommodation in Leicester! Staff always happy to help, makes my studies far easier knowing I have a good sized, quiet room to study in. Very close to university and city centre. Gym facilities brilliant if you use them.

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Social experience
Internet / Wifi
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