Hythe Mills Reviews

They have the best customer service provided. I lived there while I was studying University of Essex. It's my fault that I forgot to change my address after moving out and parcels are sent to the building. They are really nice, helped me to print out the labels and return to the courier who came for collection. Very responsible and responded to my emails and concerns very quickly. The stay and services are worth the price. Highly recommended!

Great flat, the front desk staff were particularly friendly and they helped me a lot, the flat The flat is modernly decorated.

The location is lovely, staff is always friendly and willing to help at all times The accommodation also offers breakfast and snacks throughout the week

Great staff and super supportive and friendly!

I lived in this accommodation for 3 months, and moved out because the social experience was terrible and I felt extremely isolated. In this time I struggled with a dirty kitchen, poor Internet connection and plumbing which broke 4 times, taking weeks to resolve with no alternative offered. The process of moving out was made extremely complicated and involved scamming out of as much money as possible, even after 4 months of me living elsewhere I was still being sent charges - the process was overwhelming and poorly dealt with. Not worth moving in, I wish I never had.

Slightly pricey accommodation but good value for money overall. Not great if you happen to have noisy neighbours because the soundproofing leaves a lot to be desired. Very friendly staff.

Nice place to stay- the rooms are modern and spacious. Other residents make the space quite dirty, like leaving sacks of rubbish in the hall, which is a shame as staff don’t seem to mind.

The staff are so welcoming , it’s such a clean area and very safe , I like that the accommodation is close to the supermarket and also a few restaurants , the walk to campus isn’t bad because there are things to see , I love how social spaces and study spaces are always neat and always open. I love that the staff doesn’t bother anyone & the management respects peoples privacy.

The accommodation is very well, but Wi-Fi is not very stable sometimes, and the shower head was fitted on the wall which is so inconvenient.

The staff are incredibly friendly and have been a massive help. Darren, Monique and Holly have been exeptional.

Highly recommend staying here. The staff are helpful and won’t hesitate to answer questions. On top of that they throw events for the students living here. It shows how much they care.

The staff and friends here are very warm and helpful, and I have received a lot of help and care from them since my stay. In addition, I also like the design and environment of the apartment, and there are many fun activities

A great place to live as a student. Short walk to the University and tesco. Run by very friendly staff. Highly reccomend!

Location is good, facilities are in well condition.

Welcoming and the events are very good

Very good accommodation it deserve to live in.

Been here for just under a few weeks now and im already loving it!! Looking forward to the rest of my time here!

Very welcoming and friendly and love the events they put on

Premises well maintained, routine cleaning, friendly & professional staff, high end furnishings, overall great place to stay!

Generally speaking Hythe Mills is a bit on the expensive side and i wouldn’t wanna spend this much money on any accommodation to be fair. Paying this much I would’ve hoped for 24/7 on site security and an AC that wouldn’t be limited to a certain number of hours a day. However, even if I went back in time and had to choose where I would live for the next two years, I’d probably pick Hythe Mills again. The staff are lovely, genuinely very helpful. Staff here are one of the main reasons I would recommend Hythe Mills to my friends. There’s a little community that comes with living here and honestly it’s great. Also the location is amazing. It’s not too far but also doesn’t limit you to university campus only. you’re a few mins away from a few bus stops. You’re also a walking distance from Tesco. The location is honestly great. The rooms are nice and big. overall, I’d recommend this to anyone if they got a chance.

The staff are very approachable , very warm and friendly people. Especially during covid time, when we students can find the university time more emotionally challenging than it used to be ,staff's attitude towards us made hythe mills feeling like a home.

I am an international student and i can tell you that this is my best stay ever. Every two days, we get good snacks and during the Chinese New Year, we got good food! I am really amazed and the staffs are really friendly and not overwhelming. They also have lots of competitions to win vouchers and all that good stuff. Really like them!

Honestly amazing accomodation. Location wise it is perfect, less than 10 minutes walk from Tesco, a nearby bus stop and train station. University campus is only 10 minutes away, 20 minutes walk to central campus. The building is brand new, and a nice modern design which makes it feel very premium. The rooms are equiped with great bathrooms, a really good TV and air conditioning that works really well to keep the room warm or cool. The team at the building are phenomenal - they are extremely friendly and always available to help with any issues I have. They also give out a lot of freebies every now and then which is really nice. For those that maybe can't stay in uni campus accomodation due to being a second or third year, but want to remain in student halls, this building is perfect. I thoroughly enjoyed my two years that I stayed here, after staying at university campus during my first year, and I would recomend any student to stay here as it is the best private halls in Colchester

Rooms are new and great. All appliances are top notch, reception team is helpful & friendly and property is well-maintained. They’ve managed to take care of the residents during the pandemic by providing support and lots of goodies. It’s nice that they plan events for the students despite the limitations. Excited to use the rest of the facilities when covid restrictions loosen up. Given that most of us are locked in our rooms, I’m glad that I chose to stay in Hythe Mills.

I have loved living at Hythe Mills and it is one of the best decisions you can make when studying at University of Essex!

terrible washrooms , were always blocked for both toliet and shower

the staff werejust awesome help polite and always helpful. i could not have ask fir a better service

When I applied for the Hythe Mills accommodation I was very excited to move in. However within a couple of weeks I realised I had potentially made a very grave error. I booked a studio which has a cost of around £9500 for the year. There is no way I have received anywhere near that value in my room, the social spaces, the gym and the quality of building management staff. There is NO active SIA registered security guard onsite, only cameras. Their solution to this was to introduce a student warden, and some people have said that those selected to do the job aren’t even helpful and have been very rude too. The ‘common room’ area was locked at 10pm every night for ‘noise complaints’, and in my experience i haven’t heard anything outside of my own room. So this is purely down to the fact they don’t have a security guard, which they should have. The gym is probably the most sorry excuse for a gym i’ve ever seen. The weights are abysmal and there are ONLY spinning bikes. DONT LIVE HERE.

Hythe Mills is the newest student accommodation and the most modern. It has been a great experience living here. Although much pricier I would highly recommend the premium studio as they're much bigger and more comfortable when you have people round. The staff are very kind and helpful. They have provided some great events such as game's night which they brought in gaming consoles which stayed for the year and organised a Halloween party. This was a great place to live during my final year at university as I had the space and room to focus on my work and studies.

The staff are super lovely, especially the girls on reception. I have very much enjoyed my stay here at Hythe Mills and have recommended to other uni friends to book here for next year. I love my room and it's great location from Uni.

Great Place to live, rooms are amazing and communal areas great!

Pros: - The staff are lovely and tried hard to resolve any issues, the problems (which I will list in the cons) were mostly totally out of their control. - Acknowledged that many residents were unhappy and tried to lighten the mood with social events like games nights/pizza, while asking us how they can improve. - Rooms are stylish and modern, big beds, nice showers, ac, tv, etc. - Good location, close to Tesco and uni - (paid) parking on site which is useful. Cons: - Sold on false information - No rooftop bar built (a big reason I chose to stay) - Gym is a room with static bikes - Common room was often closed despite being the only social space actually available - I booked a premium room which was SMALLER than standard rooms - Tenancy agreement was taken down when we started to dispute potential legal issues - Security were sacked due to lack of funding - where is our extortionate rent going? - company higher up deletes negative comments on twitter

I lived in FG for an academic year and it was a horrible experience. The price was (and still is ) very high and it is not worth it at all considering the facts that we stayed for more than a month without ac (replaced with a tiny heater) and without hot water for two days. They promised us 24x7 security and no one was there before 9am and after 18pm ( a lot of time no one was at the reception even during 9am-6pm). Sometimes they cleaned the kitchen on Tuesday, sometimes on Wednesday and other times on Thursday (they were supposed to clean every Thursday). They promised us a gym, roof top bar and a common room. In the gym there were just bikes basically, the roof top bar was NEVER opened and the common area for a long time was closed or open just from 9am to 6pm. When they re opened the common room they hosted an event where two people started a fight and it ended up with the police all over the place. My overall experience was horrible, I do not suggest this place at all!

a good feeling to live in there for the whole year, staffs r so nice

My room was a good size and hardly any noise could be heard from outside of it which was good for studying. the building is close to a Tesco's as well as being near the university which is very helpful. the kitchens were kept clean.

Well worth the price. While Future Generation's rent prices may be considered somewhat higher than average, the property management are willing to flexibly co-ordinate payment dates to a certain degree which has given me a completely and very surprisingly stress free renting experience. The facilities are all well above the standard I would expect and well worth the rental price. I recommend going for a studio apartment as the kitchen set up is well worth the extra. There's lots of great facilities in the social spaces which make for some great gatherings. The staff also seem like great people and are extremely helpful. This really is a great standard of living for a student and I absolutely recommend it. One of my uni buddies is going to be moving into Hythe Mills next year after some persuasion. He's going to have a blast.

Great place to live at. A bit expensive considering the closure of the common area (most important place) most of the year even before the whole corona thing. Didn’t like that fact that reception closes very early. When I applied to live here i was told there is a gym. However, i found a punch of bikes and yoga classes instead.

It's clear to see that there have been a few growing pains with Hythe Mills in its first year, as one would expect. Overall the apartments are lovely to live in. The TVs are great, the Combi Ovens are great, the staff are nice, it's stylish, the communal areas are nice, and the on-site maintenance people are hardworking and very patient. The location is ideal just a 20 minute walk from the campus and on the doorstep of the Asian food store, Pizza Hut, etc.

The best looking student accommodation in Colchester. I was first on campus in South Courts but now staying at Hythe Mills it is so much nicer. The only thing I miss about being on campus is the social side of things. Hythe Mills could do with more social events for us as a "Student Accommodation" There is a virtual gym which is pretty cool as I enjoy the classes which run in the studio. The rooms are modern and clean. The common room is a very decent side and I enjoy studying in the quiet rooms it also has pool table, darts and table tennis. I have rebooked for next year, I can't wait to return due to lockdown. There has been a few teething problems such as AC issue but as a new build this is going to happen, I suppose.

Great building, no noise through walls like most other accommodations. It was like staying at a hotel. There are two staff living on site always helping when I have been locked out and it gated, so very safe on site. Gym and common room amazing. Staying again this year!!

Covid-19: I did not need assistance as I had loan for accommodation fees and they did offer other options, so very helpful and staff remained on site throughout, so great support.

For my second year, I feel Hythe Mills was the best option for me for accommodation. There was a bit of a situation with sercuirty being removed last year but I have really enjoyed living here. The staff are friendly & have been helpful whenever I needed assistance. The communal area is massive compared to other accommodations I've seen. I have made some great friends and would recommend staying here!

Covid-19: They have been very helpful. I have been struggling with my finances and I have been having a lot of help from the staff whom have put mine and my family worries at ease a little by offering alternative payment plans! Thank you Hythe Mills.

Staying at Hythe Mills, in my opinion, was a massive waste of money. Very soon into the academic year, they got rid of the on site security which made you feel really unsafe at night. They didn’t seem to care about any issues you had, and only one of our main email contacts ever responded to their emails. Our cluster kitchen was only ever cleaned a handful of times, even though that cost was included in the rent. The standard en-suite rooms (eg the cheapest one you could get), was tiny and trying to keep it tidy was a nightmare when there’s only 2 vacuum cleaners for the whole building. There’s also only 4 washing machines/dryers for the whole building too which made trying to do laundry an extremely difficult task. They prevented pretty much any social gatherings and limited access to the common room (again, something that was included in our rent) Being able to get onto the on-site parking (when I moved out for example) was impossible as there was no one at reception

Covid-19: They weren’t. I appreciate they closed the common room and gym which of course helped to limit the spread, but then we were sent an email with the exact times our kitchen would be cleaned to help kill the virus. This didn’t happen I moved out a week into the lockdown, and in the time between receiving the email and moving out it wasn’t cleaned once. Furthermore, lots of other university accommodation providers have not required the payment of rent if the tenant moves out before a set date, but Hythe Mills in their ever so desperate attempt to get as much money as they can wouldn’t do this for us.