Very close to city centre, nice facilities and friendly people. View from window might not be the best but acceptable regarding other conditions.
On 20th January 20
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| University Hall | #12 |
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Very close to city centre, nice facilities and friendly people. View from window might not be the best but acceptable regarding other conditions.
On 20th January 20
Read New Bridewell Reviews
Very close to city centre, nice facilities and friendly people. View from window might not be the best but acceptable regarding other conditions.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Honestly couldn’t be happier, best staff, best location and wouldn’t chose anywhere else,
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Quiet and conveniently located for university students (the Christmas steps can be quite tiring en route to lectures, but this is outweighed by the nearby Tesco Metro and 2 oriental supermarkets). Friendly and helpful staff (learn how to use the portal to report maintenance issues). Rooms are a comfortable size with storage space underneath the bed. Lockable gate and doors to enter the hall and flats provide a degree of security.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. We are also glad that you feel safe living with us - it is a very important point when you have to choose a student accommodation. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
New Bridewell has an amazing location. I feel lucky spending my first year here.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are the lucky ones to deal with such fantastic residents! Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Really a noise accommodation!!! Block C 214 or 216, the room in the opposite of 217, always have party and shout in the corridor in 12 p.m or later! And the yard always have someone talked loudly in the midnight. Besides, there is a bar located in the opposite of the accommodation's gate, which is really noisy.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very sorry that you are experiencing such noise problems but you are very welcomed to contact the accommodation team 24/7 if you have any noise complaints - we will be very happy to help you straigthaway and to ensure that you can enjoy calm and peace in your room. Regarding the noise coming from outside the residence, it might be due to our incredible location in the city centre of Bristol but please be assured that our double-glazing windows are very efficient and should prevent the noise to come into your room. Please don't hesitate to contact the accommodation team if you are experience this issue again in the future - we will be very glad to help you. Kind regards, the Accommodation team.
Overall my experience has been quite positive. The rooms are perfect and very spacious but the cleaning of the kitchen is not always at the desired standard. When I first got here, I had to get my shower head changed immediately as the water was constantly boiling and it was nearly impossible to take a shower, making it a very upsetting first couple of days. The stuff are very friendly though and the maintenance worker was very helpful in letting me know how soon I could get a replacement and actually fixing the issue.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad to read that our team managed to sort out your shower as soon as possible, although it must have been frustrating for your first couple of days of living with us. We are very sorry for the inconvenience caused but we are happy that we managed to make it up to you after that issue. Please don't hesitate to contact us if you have any questions or any other remarks. Kind regards, the Accommodation Team.
Best location, modern place, could be more social!
Dear resident, Thank you very much for your feedback - we are indeed very proud of our location and our residence! Regarding our events, we would be very happy to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
responsible security staff and immediate reaction of online request
Dear Kay, Thank you for your feedback - it is greatly appreciated. We are very happy to read that you are satisfied with our 24/7 security services! Your safety is paramount for us. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Kind regards, the Accommodation team.
Nice place to live, the best location of any hall, but minimal social experience due to a lack of social spaces and events. The accommodation feels more like a hotel than halls. If you're not a sociable person, I would recommend New Bridewell to you.
Dear resident, Thank you for your feedback - it is greatly appreciated. We are indeed very proud of our location in Bristol city centre. Regarding our social events, we are sorry that you feel that you only had a minimal social experience at New Bridewell - we really tried to offer you great events as our Day of the Dead party, Hot chocolate day, Meet and Greet party, our Xmas donation station and so on. However, we would be so happy and grateful to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
The accommodation office should conduct checks on the kitchens of flats and impose some sort of punishment for tenants who do not keep their area clean. As someone who does keep his area clean, it is extremely frustrating to have to keep telling flatmmates to clean things and keep the place clean and free from odours.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. It is paramount for us that you feel yourself at home in your flat and we know how frustrating this situation must be. If you are experiencing this type of issues with your flatmates, please don't hesitate to contact the accommodation team and we will be glad to help you. Kind regards, the Accommodation team.
New Bridewell has a good location and 24 hrs services, which very good! However, New Bridewell is a really hot building. Would be better if you could find a solution about it!
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very happy that you enjoy your stay with us, we want you to feel at home away from home. Regarding the temperature of the building, please don't hesitate to contact the accommodation team and we will be glad to help you to find suitable solutions for your comfort. Kind regards, the Accommodation team.
There is mo other accommodation in the city centre, Bristol, that i would recommend. Its one of the best when it comes to value for your money, The staff and management are extremely nice ( Both the veterans who where here before, and the new ones ). If you are a student looking for a great spot the live, or a resident who would like to stay in a place that is connected to the city centre, there is no better place that i would recommend. Its simply just the BEST.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Secuirity is really good, especially Dave. My biggest complaint is the shower drains as they constantly block really easily and are not deep enough to put a hair trap on to combat this. It's also really annoying that we are not provided with mops or hoovers in our flats to do our own cleaning. The clothes washing facilities are really expensive and the timers on them don't work - the staff don't really seem to care when you report this. I also don't like how they don't notify you when parcels arrive for you as not all orders give a specific postage date. They never reminded us when to pay our fees or how much to pay and how to and it was really complicated so I had to call loads of numbers to find out how as reception staff didn't know. Overall I've had a good experience but I'm pointing out the negatives in the hope they will change them.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad that you are happy with our 24/7 security service; we will make sure to let Dave know that his great efforts are appreciated. Regarding your remarks, we have plungers available 24/7 at reception if you experience problems with your drain, along with hoovers. Please don't hesitate to contact the accommodation team and we will be glad to help you with any requests of this kind. For the parcels, there is a QR code that you can use 24/7 to see if your parcel has arrived - you received the link for the QR code at the beginning of the academic year and it is also available in the noticeboards at reception, along with the ones in Blocks A, B and C. At New Bridewell, we are not part of University of Bristol and, although we are always trying our best to help you, we are not managing anything in terms of payments - we don't have access to any University systems or financial department. Consequently, we always refer you to your University services. Once again, thank you very much for your feedback and remarks that allowed us to answer to questions that many residents also have. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Many thanks, the Accommodation team.
The laundry is very expensive, and the social space is lacking. It is too small and there are very few events held. Even the few events held are not satisfactory: for example, they promised us a pizza night but ordered only 4 pizzas. The wifi, however, is good, and so is the quality of the flats.