receptionists should prepare health tool box, and I suggest all doors being replaced by rfid controlled ones which reduce inconveniences using keys
On 27th February 20
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receptionists should prepare health tool box, and I suggest all doors being replaced by rfid controlled ones which reduce inconveniences using keys
On 27th February 20
New Bridewell Information
| Telephone | 0117 992 7640 |
| Postcode | BS1 2BA |
| Price from | £218.00 per week (subject to availability) |
| Features | 10-minute walk from the University of Bristol and 20-minutes from UWE, social space with TV, pool and table football, events and dedicated on-site team. |
| Top tip | It's located right in the city-centre so you're just a few minutes from everything Bristol has to offer! |
Read New Bridewell Reviews
receptionists should prepare health tool box, and I suggest all doors being replaced by rfid controlled ones which reduce inconveniences using keys
Dear Resident, Thank you ever so much for your suggestions – they are greatly appreciated. We would like to take this opportunity to resolve the queries you have. Although you may not be able to see it, we have a fully stocked ‘health toolbox’ or ‘first aid kit’ available in reception 24 hours a day. If you believe you require any items from it, please ask a member of the office or security staff who would be very happy to assist you. Alternatively, the closest place where you are able to purchase most health items you need would be Boots, just a 5 minute walk away. Regarding the aforementioned personalised key fob system, please feel assured that it is very beneficial for the health and safety of residents, and building maintenance, to have it this way. If we had combination locks on every door, it may he harder for staff to assist when a resident cannot enter their room e.g. left key in room, in an emergency, or maintenance instances. If you lose your key fob at any time, we will deactivate it and a new one can be issued to you straight away. Just pop down to reception and ask a member of the office staff. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions for us. Many thanks, The Accommodation team.
This is a really great place to start off at uni, really comfortable living and only 15 minutes walk from camous. Staff are all very friendly, rooms are really nice with ensuites and kitchens are nice and spacious. really close to city centre and shopping district. All in all love living here
Dear Resident, Thank you so much for your review – it is both greatly appreciated, and also very helpful for potential first year residents. We are very lucky to be in such a great location. We work hard to keep the building in a great condition for you, and it is great to have residents who respect this as their home away from home. However, what really makes New Bridewell special is our lovely residents like you; you really do drive our fantastic staff team. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
The house holder (reception) is really nice! We have activities at regular intervals, in almost every festivals. All the equipments in my room are new, cleaner will clean the common space once a week. Overall, it's a really nice place to live, I'd like to recommend it!
Dear Resident, Thank you very much for your review- it is greatly appreciated. We are very proud as a team to read your feedback and we would like to thank you very much for your kind words. It is so fun getting to meet all our residents like you during our regular events. You can keep track of these on our social media platforms, just search @NewBridewell to see! We are always looking for suggestions for events, so make sure to let us know which ones you prefer from others. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
The house holder (reception) is really nice! We have activities at regular intervals, in almost every festivals. All the equipments in my room are new, cleaner will clean the common space once a week. Overall, it's a really nice place to live, I'd like to recommend it!
Dear resident, Thank you very much for your recommendation- it is greatly appreciated. We are very proud as a team to read your feedback and we would like to thank you very much for your kind words. It is so fun getting to meet all our residents like you during our regular events. You can keep track of these on our social media platforms, just search @NewBridewell to see! We are always looking for suggestions for events, so make sure to let us know which ones you prefer from others. Your comment on cleanliness will also be passed on to our housekeepers, who do work hard to attend every kitchen and public area each week. Please don't hesitate to contact the accommodation team if you have any questions for us. Many thanks, The Accommodation team.
Great halls, and great staff team! Although maintenance could be done abit quicker, lots of things reported then never fixed! Met some great people living in these halls!
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are proud to read that you think the building and team are great, thank you for your kind words. Our lovely residents like you make the building as great as it is! That being said, we would like to assist you with the maintenance side of things. Please make sure to use the portal to log your maintenance issues. Here you can pick a time which is suitable for you, and let us know exactly what the issue is. We then give this straight to our Maintenance Operative. Just click on ‘log in’ at the top of this page: https://freshstudentliving.co.uk/property/new-bridewell/ . If you are having any problems in logging in, please come and speak with the accommodation staff anytime between 8am and 6pm Monday – Friday. Although our out of hours security are great – they will not know how to log into the portal. Please do not hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
room’s really nice and spacious, feels clean. kitchen too! going to miss this room when i leave
Dear Resident, Thank you very much for your helpful review and feedback - it is greatly appreciated. We are so pleased that you like your room, and kitchen. Our aim is to ensure continuity in each bedroom, bathroom and kitchen with fixtures and fittings. Our housekeepers are a fundamental part of our team at New Bridewell, as you have kindly mentioned, they work hard to keep the public areas as well as shared flat kitchens super clean. We will pass on your kind words to them. We wish you all the best of luck for your future uni years in amazing Bristol. We would be delighted if you wished to stay at New Bridewell next year, you can always enquire about re-booking with the accommodation team. Please don't hesitate to contact us if you have any suggestions or questions. Many thanks, The Accommodation team.
Hands down the nicest student accommodation ever! Easy access to everywhere, such as uni, town and clubs (you potentially will live in swx) etc, and lovely staff, always able to offer a helping hand! The rumours of NB not being very social worried me as I read reviews, but it really depends on the person, if you’re willing to go out and meet up with new people on the first few weeks you can find friends for life, you just have to put yourself out there. Another benefit is the study room, sooooo good for when you need that quiet space to get work done away from your flat. Honestly, couldn’t recommend enough!
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We would also like to thank you so much for how detailed you have been in your recommendations – such great advice for any potential residents. Make sure to regularly check out our social media platforms on @NewBridewell, as well as our ‘What’s on’ posters displayed around the building to see everything happening in our social spaces too. Good luck studying…and have fun at SWX! Please don't hesitate to contact the accommodation team if you have any suggestions or questions for us. Many thanks, The Accommodation team.
This accommodation is very homely hence why I’ve lived here for 3 years. Its location is superb, you have all your go to stores around and it’s close to uni. Also, a staff is available on site every day of the week in case you need help with anything and they are really friendly. Importantly, the security is really good, I feel safe here.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud and delighted as a team to read your review. We would like to thank you very much for writing such a helpful review for potential residents. We absolutely love that lots of residents, just like you, choose to stay at New Bridewell for the whole of their uni years. Our main priority is for you to love living here, feeling safe in a fantastic location. It’s great that you have taken advantage of the longer, full year tenancy. We hope to see you around soon! Please don't hesitate to contact the us in the accommodation team if you have any suggestions or questions. Many thanks, The Accommodation team.
Great place to live, very modern and spacious. The rooms do differ, not all like the pictures. Location is good for city centre access, but getting up to uni can be an uphill struggle. Saying this, I do really enjoy living here. It’s such a nice room :)
Dear Resident, Thank you very much for your helpful feedback - it is greatly appreciated. We totally understand about the hill! At least Bristol has some lovely views, being on different levels. For those days when you are not up for the hill, it is worth enquiring at your student union, as we know some universities offer free bus travel. Which is handy for New Bridewell, as there are two bus stops either side of us! Thank you for mentioning that you like the modern rooms, and enjoy living here. We offer room viewings for any potential residents so that they can see the exact lay out as you are right – although the furniture and bathrooms are the same, there are a few different lay outs around the building. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, The Accommodation team.
Great Facilities and amazing staff. Not the most sociable but perfect location.
Dear Maya, Thank you ever so much for your review of New Bridewell – we really appreciate it! We love that you have pointed out about the social aspect; this gives us the opportunity to point you in the direction of finding out about the times and dates of our upcoming social events. Please head to our social media pages for regular updates by searching for @NewBridewell on Instagram, Facebook and / or Twitter. Also, make sure to check out the ‘What’s on’ posters located around the building and in reception. Perheps best of all, make sure to pop into the office and ask the team. We are a very sociable bunch ourselves, so would love to have a chat at any time. With that being said, we appreciate your kind words about the team and lovely building very much. It truly is our residents like you that make New Bridewell the fantastic place it is! Many thanks, The Accommodation team.
City centre location close to shops and restaurants.
Dear Resident, Thank you very much for your helpful recommendations about New Bridewell. It is great to hear that our residents enjoy living in such a central location; there really is something for everyone just a short walk away. Bristol has so much to offer, especially in terms of shops and eateries. Being in the centre is also useful for commuting to uni and back! Please do not hesitate to contact a member of the accommodation team if you have any suggestions or questions for us. Many thanks, The Accommodation Team
Please build us a smoking area :) it's not nice when it's raining and there is already a crackhead sat under the only sheltered bit outside :))
Dear Resident, Thank you ever so much for your suggestion and feedback- it is greatly appreciated. We have closely considered your review, and we do agree that this mustn’t have been a nice experience for you. Your safety and wellbeing is paramount to the team at New Bridewell. That is a reason for us being a 24 hour manned site. If you do come across someone near the designated smoking area outside our main gates, please alert a member of the accommodation team, or the security guard who is on that day/night. We will very happily ask them to leave. CCTV covers the main gate, which is next to the designated smoking area. We are in the process of getting additional CCTV to cover the sheltered area you mentioned in front of the retail unit as we appreciate that you may choose to move there in adverse weather conditions. Until this happens, please feel free to borrow an umbrella from reception. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Friendly staff all really helpful, great facilities couldn’t recommend it more!
Dear Resident, Thank you ever so much for your lovely feedback - it is greatly appreciated. Reading your kind words makes us feel so proud of all the team here; we do it for our wonderful residents like you! It does also help that we are lucky to have such good facilities, and we are happy that you enjoy them whilst living at New Bridewell. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Great Fresh Student Living staff, very attentive, helpful and friendly
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review, and are grateful for your kind words. We absolutley love getting to know all of our residents, and helping them settle into their home away from home in the centre of Bristol. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, the Accommodation team.
Great accommodation. But, when I came here, my room was in deplorable condition. So, better cleaning standards before students come to the accommodation on September will be highly appreciated
Dear Resident, Thank you very much for your feedback - it is greatly appreciated. We are very happy that you think your accommodation is great. However, it is so important for us that you feel as if New Bridewell is your home away from home as soon as possible. We totally understand that if you discovered your room in a condition you found unsuitable, this may not have been the case straight away. During check in weekend, we have professional cleaning teams on site who are able to come into your room and clean any areas which you decide need extra attention. They work tirelessly to clean and check all rooms ready for check in weekend, but here may sometimes be areas missed, so we have them ready to help when you arrive too. Please don't hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation team.
Very close to city centre, nice facilities and friendly people. View from window might not be the best but acceptable regarding other conditions.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Honestly couldn’t be happier, best staff, best location and wouldn’t chose anywhere else,
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Quiet and conveniently located for university students (the Christmas steps can be quite tiring en route to lectures, but this is outweighed by the nearby Tesco Metro and 2 oriental supermarkets). Friendly and helpful staff (learn how to use the portal to report maintenance issues). Rooms are a comfortable size with storage space underneath the bed. Lockable gate and doors to enter the hall and flats provide a degree of security.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. We are also glad that you feel safe living with us - it is a very important point when you have to choose a student accommodation. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
New Bridewell has an amazing location. I feel lucky spending my first year here.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are the lucky ones to deal with such fantastic residents! Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Really a noise accommodation!!! Block C 214 or 216, the room in the opposite of 217, always have party and shout in the corridor in 12 p.m or later! And the yard always have someone talked loudly in the midnight. Besides, there is a bar located in the opposite of the accommodation's gate, which is really noisy.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very sorry that you are experiencing such noise problems but you are very welcomed to contact the accommodation team 24/7 if you have any noise complaints - we will be very happy to help you straigthaway and to ensure that you can enjoy calm and peace in your room. Regarding the noise coming from outside the residence, it might be due to our incredible location in the city centre of Bristol but please be assured that our double-glazing windows are very efficient and should prevent the noise to come into your room. Please don't hesitate to contact the accommodation team if you are experience this issue again in the future - we will be very glad to help you. Kind regards, the Accommodation team.
Overall my experience has been quite positive. The rooms are perfect and very spacious but the cleaning of the kitchen is not always at the desired standard. When I first got here, I had to get my shower head changed immediately as the water was constantly boiling and it was nearly impossible to take a shower, making it a very upsetting first couple of days. The stuff are very friendly though and the maintenance worker was very helpful in letting me know how soon I could get a replacement and actually fixing the issue.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad to read that our team managed to sort out your shower as soon as possible, although it must have been frustrating for your first couple of days of living with us. We are very sorry for the inconvenience caused but we are happy that we managed to make it up to you after that issue. Please don't hesitate to contact us if you have any questions or any other remarks. Kind regards, the Accommodation Team.
Best location, modern place, could be more social!
Dear resident, Thank you very much for your feedback - we are indeed very proud of our location and our residence! Regarding our events, we would be very happy to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
responsible security staff and immediate reaction of online request
Dear Kay, Thank you for your feedback - it is greatly appreciated. We are very happy to read that you are satisfied with our 24/7 security services! Your safety is paramount for us. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Kind regards, the Accommodation team.
Nice place to live, the best location of any hall, but minimal social experience due to a lack of social spaces and events. The accommodation feels more like a hotel than halls. If you're not a sociable person, I would recommend New Bridewell to you.
Dear resident, Thank you for your feedback - it is greatly appreciated. We are indeed very proud of our location in Bristol city centre. Regarding our social events, we are sorry that you feel that you only had a minimal social experience at New Bridewell - we really tried to offer you great events as our Day of the Dead party, Hot chocolate day, Meet and Greet party, our Xmas donation station and so on. However, we would be so happy and grateful to hear any suggestions or events you would like to see happening at New Bridewell - we love fresh ideas!! Please don't hesitate to contact the accommodation team with any recommendations. Kind regards, the Accommodation team.
The accommodation office should conduct checks on the kitchens of flats and impose some sort of punishment for tenants who do not keep their area clean. As someone who does keep his area clean, it is extremely frustrating to have to keep telling flatmmates to clean things and keep the place clean and free from odours.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. It is paramount for us that you feel yourself at home in your flat and we know how frustrating this situation must be. If you are experiencing this type of issues with your flatmates, please don't hesitate to contact the accommodation team and we will be glad to help you. Kind regards, the Accommodation team.
New Bridewell has a good location and 24 hrs services, which very good! However, New Bridewell is a really hot building. Would be better if you could find a solution about it!
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very happy that you enjoy your stay with us, we want you to feel at home away from home. Regarding the temperature of the building, please don't hesitate to contact the accommodation team and we will be glad to help you to find suitable solutions for your comfort. Kind regards, the Accommodation team.
There is mo other accommodation in the city centre, Bristol, that i would recommend. Its one of the best when it comes to value for your money, The staff and management are extremely nice ( Both the veterans who where here before, and the new ones ). If you are a student looking for a great spot the live, or a resident who would like to stay in a place that is connected to the city centre, there is no better place that i would recommend. Its simply just the BEST.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are very proud as a team to read your review and we would like to thank you very much for your kind words. We are always trying to put our residents at the center of everything that we do as we are passionate by giving the best service ever. Please don't hesitate to contact the accommodation team if you have any suggestions or questions. Many thanks, the Accommodation team.
Secuirity is really good, especially Dave. My biggest complaint is the shower drains as they constantly block really easily and are not deep enough to put a hair trap on to combat this. It's also really annoying that we are not provided with mops or hoovers in our flats to do our own cleaning. The clothes washing facilities are really expensive and the timers on them don't work - the staff don't really seem to care when you report this. I also don't like how they don't notify you when parcels arrive for you as not all orders give a specific postage date. They never reminded us when to pay our fees or how much to pay and how to and it was really complicated so I had to call loads of numbers to find out how as reception staff didn't know. Overall I've had a good experience but I'm pointing out the negatives in the hope they will change them.
Dear resident, Thank you very much for your feedback - it is greatly appreciated. We are glad that you are happy with our 24/7 security service; we will make sure to let Dave know that his great efforts are appreciated. Regarding your remarks, we have plungers available 24/7 at reception if you experience problems with your drain, along with hoovers. Please don't hesitate to contact the accommodation team and we will be glad to help you with any requests of this kind. For the parcels, there is a QR code that you can use 24/7 to see if your parcel has arrived - you received the link for the QR code at the beginning of the academic year and it is also available in the noticeboards at reception, along with the ones in Blocks A, B and C. At New Bridewell, we are not part of University of Bristol and, although we are always trying our best to help you, we are not managing anything in terms of payments - we don't have access to any University systems or financial department. Consequently, we always refer you to your University services. Once again, thank you very much for your feedback and remarks that allowed us to answer to questions that many residents also have. Please don't hesitate to contact the accommodation team if you have any questions or suggestions. Many thanks, the Accommodation team.
The laundry is very expensive, and the social space is lacking. It is too small and there are very few events held. Even the few events held are not satisfactory: for example, they promised us a pizza night but ordered only 4 pizzas. The wifi, however, is good, and so is the quality of the flats.
Dear Resident, Thank you very much for your feedback – it is greatly appreciated. We would like to thank you very much for your recommendations. Moving further into the academic year we have implemented more social events, with pizza, as this was clearly a very popular aspect of an event on site. For example, through working in partnership with Dominoes, we have been able to provide a lot more pizzas for the turnout at our most recent Games Night with Pizza. Make sure to check out our ‘What’s on’ guides displayed around the building and on social media to see what else we have in store for you. We are happy that you are pleased with the quality of your living space, and our wifi provider. The laundry prices do reflect prices across most student accommodations, which is decided from the provider. Here is a link to their website for you to have a look at: Please do not hesitate to contact the accommodation team if you have any further suggestions or questions. Many thanks, The Accommodation Team