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Harriet Martineau Reviews

25 Reviews by Students

3.95 / 5
3.95 / 5

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Unite Students

Most helpful review

I was helped by a staff member names Laeticia who helped me move rooms since I was having problems at my last room and she was the best ! Constantly updating me and making sure everything was okay enough for me. I couldn’t have asked for someone better to help me

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member12102722
On 2nd March 24
verified Verified student
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Birmingham Hall Rankings


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*Minimum 10 reviews required to be ranked.


Most helpful review

I was helped by a staff member names Laeticia who helped me move rooms since I was having problems at my last room and she was the best ! Constantly updating me and making sure everything was okay enough for me. I couldn’t have asked for someone better to help me

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member12102722
On 2nd March 24
verified Verified student
Read all reviews

Q&A


Q
how many individual rooms does a double-bed flat have in HM? I know the single bed flats have 7 rooms
By member828996 On 8th December 17
Q

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Read Harriet Martineau Reviews


Student Review: 3.6 /5
By member7110522 On 7th June 24 verified Verified student

I have only had issues with maintenance requests taking weeks in some instances to be respond. Every now and then there would also be Wi-Fi issues but I was able to contact the customer service team and they would be resolved quite promptly. The location of the accommodation is close to my university and the city centre so it is quite convenient in terms of access to transport.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member12102722 On 2nd March 24 verified Verified student

I was helped by a staff member names Laeticia who helped me move rooms since I was having problems at my last room and she was the best ! Constantly updating me and making sure everything was okay enough for me. I couldn’t have asked for someone better to help me

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 19th May 24
Student Review: 5 /5
By member13102238 On 27th February 24 verified Verified student

I had the privilege of being assisted by Laeticia from the student experience team. Her personalized attention and dedication were truly remarkable. She helped me review my case diligently, uncovering debts I wasn’t even aware of. Her professionalism and commitment made a significant difference in resolving my situation. I highly recommend Laeticia for her exceptional service and support.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 19th May 24
Student Review: 5 /5
By member688675 On 5th July 23 verified Verified student

Unite accomodations are brilliant all-around and take away the stress of general living from anyone who signs up for a tenancy with them, leaving you with only the basics that need to be taken care of - and that includes getting the tenancy itself. Service is brilliant - I resigned for tenancy today, but I believed I would be unable to until a Unite Village colleague, Ben, immediately assisted me through the process of getting a place for the new academic year, quick and easy. I cannot recommend Unite service enough.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member987437 On 11th June 23 verified Verified student

Spoke to Mehrdad. He was incredibly insightful and spent 45 minutes with me going through various different options. I can’t recommend him enough. Thanks Mehrdad!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 12th June 23
Student Review: 5 /5
By member586693 On 24th May 23 verified Verified student

The staff are amazing. Aneeqa, Paris and Ben are the best humans I've ever met. They're helpful customer service has made my stay here at Unite better.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 12th June 23
Student Review: 4.1 /5
By member1185466 On 29th April 23 verified Verified student

Woke up today with my whole room flooded, Chris facilities came cleaned up the room and supported me with the aftercare. He also helped with relocated me to a new room. He was so helpful and I’m really glad he was the one to help.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 30th April 23
Student Review: 5 /5
By member1081641 On 19th March 23 verified Verified student

Mohammed was excellent sorted me out in a urgent situation!

Value for money
Location
Property management
Cleaning
Social spaces
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 21st March 23
Student Review: 5 /5
By member681008 On 12th March 23 verified Verified student

I appreciate Shafs help at reception, pleasant to deal with. Helped me with my issue

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 21st March 23
Student Review: 4.4 /5
By member1180768 On 9th March 23 verified Verified student

The staff at the reception have been very supportive and understanding. 🤍

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 21st March 23
Student Review: 1 /5
By member1280721 On 8th March 23 verified Verified student

I have received a letter but the receptionist asking me to check with ofs . Iam not sure whether iam paying to unite students or ofs. I asked for the manager there is no response for that too. Its been more than 2 months i have not received any letter or mail related to it

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 21st March 23
Student Review: 5 /5
By member1280613 On 7th March 23 verified Verified student

When I needed urgent help a person called Shaf helped me out tremendously. He make everything very smooth and easy.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 21st March 23
Student Review: 4.7 /5
By member1380517 On 7th March 23 verified Verified student

Shaf was really professional and spoke to us in a friendly manner. Good man happy to meet him.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 7th March 23
Student Review: 4.9 /5
By member680430 On 6th March 23 verified Verified student

I was locked out at my flat in the middle of the night, a staff called Shaf helped me, he is very kind and helpful. Thanks to him:)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 7th March 23
Student Review: 2.6 /5
By member880105 On 2nd March 23 verified Verified student

Shasiq and Harmeet helped me during the midnight . My room carpet is wet due to somewhere leaking and they help me clean my room. They also tried their best to help me.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 7th March 23
Student Review: 4.9 /5
By member679608 On 25th February 23 verified Verified student

Staff are super friendly and helpful especially Shernice. She’s very helpful and friendly a lovely individual to speak to and is always ready to help.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 7th March 23
Student Review: 5 /5
By member878042 On 11th February 23 verified Verified student

Security team are the best specially dean I like him.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 7th March 23
Student Review: 3 /5
By member568074 On 12th April 22 verified Verified student

Everything is ok, average. But customer service and the reception helping issues is terrible. All they know how to do is give parcels.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Harriet Martineau On 30th April 23
Student Review: 3.9 /5
By member526608 On 29th May 17 verified Verified student

This block is full of international students and not good for an English student especially if you are a fresher trying to meet new people.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member1025691 On 8th January 17 verified Verified student

One of the best accommodations I have seen. Great prices and great location

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.1 /5
By member1316101 On 1st October 15 verified Verified student

not happy at all this year Last year was much better

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.6 /5
By member1315191 On 3rd September 15 verified Verified student

Pretty good except for events during freshers.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4 /5
By member710588 On 8th July 15 verified Verified student

Everything was new and it was ugh the next to tesco and uni mainbuild - perfect

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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