The Pinnacles Reviews

The nicest accommodation with the kindest staff. I’ve never felt safer. Whilst isolating we’ve had support from the staff throughout. They have delivered our packages, takeaways, collected our laundry and taken out our bins. The staff are so friendly making it easy to talk to them if there is a problem. All of the staff genuinely care for the the residents health especially during this pandemic. All of the rooms are spacious and clean. You can also make your room your own by decorating your pinboards which are in your bedroom and the kitchen. I’ve met my best friends for life here it’s such a good community of people with communal areas such as the common room and courtyard where you can socialise. For the price of this accommodation at only £99 a week (without the discounts that they offer!) it’s an amazing price for the location and all of the facilities. I’m so thankful for the Pinnacles staff for making moving to university an enjoyable experience especially during Corona.

The nicest accommodation with the best staff! Since moving in September, during the coronavirus pandemic, the staff have been nothing but supportive and helpful. Any concerns about my health were gone immediately as they took all the necessary and even further precautions to keep us all safe. When isolating, they deliver parcels to your door, deliver your food and even take your rubbish out and do your laundry! They check in all the time and have a genuine interest and care for anyone they meet. The facilities are amazing, such an open and well thought outspace. The flats are kept in amazing standard and cleaned ready to move straight in. The rooms are so spacious and even have an en-suite!! Nowhere else in Sheffield offers this and it’s only £99 a week! One of the cheapest, but in my opinion the nicest accommodation I looked at. The location is outstanding, with access points to everywhere! You could not find a better place if you tried! I found my best friends living here, thankful!

Not a bad experience but not great. Had a few maintenance issues such as my window leaking all over my uni work that was fixed but took a few weeks, and the extractor fans in the bathroom not working and not being fixed all year meaning all of my flats rooms went mouldy. Good location for uni (city) but awful in terms of being near other friends such as coursemates. I spent most my year not even staying here due to it being too hot and damp in my room. Socially I didn’t have a great experience as my flatmates just stayed in their rooms. Need a better system of putting flats together like other unis do to ensure people make friends as my freshers was lonely!! If you have a car I would recommend here as it is the easiest accommodation for free parking. Excited to move out of here and not come back

Staff are really friendly and maintence always get the job done asap. Had to call them a few times for small fixes and they came withing minutes even on a weekend. Desk space is great and the wifi has never let me down. Fast speed 100mb. Never had any issues with it. There is a lot of laundry machines and driers. Never had to wait to use one. Can not stress this enough. If you love a good hot shower then you will love these here. Very powerful water as well. BEST SHOWERS I EVER HAD! Only a few downsides. Underbed storage is hard to access but its good to keep things there you dont need often like a suit case etc. Also one of our fridges was warm but the staff sorted that out as fast as they could and installed another one. Really good accomodation. Just far from shops. Theres a coop near by and a sainsburys local. And then theres a 24 hour tesco a bit further away out of town. I do recommend

Very bad handling of the COVID crisis. Making students pay for final term when no-one is there, Small refund of £600 and making students pay £800 for the term even though they have moved out.

Covid-19: Very bad handling of the COVID crisis. Making students pay for final term when no-one is there, Small refund of £600 and making students pay £800 for the term even though they have moved out.

40/45 min walk from collegiate , flat was dirty in copious places when I moved in, marks on walls and the whole bathroom was flooded. Made one friend in my flat, one other student was living with their boyfriend and when this was brought to staff attention nothing was done about it. The decor is outdated and was different to the photos online. Internet would disconnect every time I locked my phone. Not to mention the fact that they are still expecting final rent instalments during a global pandemic when many people cannot afford it and the owners are multi millionaires. Not expecting my deposit back as I’ve heard from a lot of people they will keep it for no reason

Don't live here. There's no support at all for students! My flat didn't speak to me and I went to seek guidance from the team at The Pinnacles and absolutely nothing was done for me in the slightest. The TV never works in the common room, numerous times my water has stopped working and during my freshers week we had a leak through the flat ceiling which resulted in a huge hole cut open in the roof, leaking for a full week! To top it all off, unlike the majority of other accommodation providers, DIGS continue to demand final rent installments from students who cannot even physically access their services!!! Due to my mum being on disability pay I have to pay my way to live at home and without a job (due to COVID-19), literally cannot afford to pay for the accommodation I'm simply not living in. Despite this, this company is still demanding payment in a distressing time where people are supposed to be coming together. I will not be recommending this accommodation to anyone.

I have stayed at this accommodation for my first year at university and it was possibly the worst idea ever. I have made no friends, this probably due to the fact the location is terrible. It is on the opposite side of the city to all the other accommodations, meaning keeping in touch with course mates is hard. The location is also bad for everyone who shops, which is ALL university students. The closest shop is Simon's Sweet shop 100 yards down the road. The next closest shop is in the city centre, which is further away than Africa. The accommodation may seem like a good price, but they will TAKE and KEEP your deposit, no matter how clean you keep the place. Furthermore, the price may seem cheap, but if you include the £10 Uber to the shops, or the £15 Uber to the closest club, then you may as well stay at Four Seasons as that would be cheaper. You may choose this place, but let me warn you that getting in the lifts with people is more awkward than dropping your pants in public.

When I first moved in I was annoyed that the windows didn’t open much. However now I see it as a blessing as I’d of properly thrown my self out of the windows if I could soon after realising how awful the accommodation actually is

Great place to stay, friendly staff and good maintenance team. Has a lot of facilities such as a launderette onsite, gym and secure bike storage.

Digs is probably the worst accommodation I I moved flats and i was told they would be a slight increase in my rent not £100 more so I'm basically left with 40 quid a month

Close to the hpo building so ideal location

good halls, just wrong side of town and unfortunatly i had a bad flat.

Lovely rooms and kitchen areas. Would be nice to have more social nights

Halls great value and entertaining WiFi can run slow at times but usually runs fast

I loved my time at Pinnacles. I chose Hallam through clearing so worried I wouldn't secure a good accomodation. I cannot recommend Pinnacles enough. It is close to the city which is ideal for shopping and getting hope is cheap after a night out. I was required to get a bus to Collegiate Campus but it is £0.50 with a student card so did not bother me as the quality of the halls compensated for the travelling.

Not far from more or less everywhere but also not close to anywhere, expensive and lots of people are cheated with deposit returns. Washing machines are expensive to use and awkward to get to.

Good location. At the time, there was no social spaces to meet others.

Good sized rooms with 3/4 bed, clean and modern kitchens. However undesirable location.

Far out the way of the city, in a area full of junkies, not worth the money at all

Good value for momey compared to others and generally seems nicer that some other halls. The locations is closer to the university but quite far from shops and the nightlife. The managment is great. 24/7 security and feel very secure. The reception staff are very friendly. Sometimes you can go into a lift and there will be pizza from somebody that has dropped there takeaway after a night out which can be annoying and smelly however i appreciate the cleaners are doing their best and its impossible to keep the place spotless at all times. This years there has been a lot of development with the common room and has had a massive improvement on the feel. This year the social experience seemed a lot quiter than what i experienced in the first year but i dont blame the halls. Internet speed and accessibility is great

Great accommodation, ideal for city campus (not collegiate).

Value for money is great and location is close to unincity campus however there isn’t anything very near by.

Great accommodation! Maintenance is organised really well ensuring everything is great

WiFi disconnection is a common occurrence. To use the common room screen you have to take down your own devices instead of having basics provided.

Pretty good, poorly decorated, bins are far away.

Have no chance of getting your deposit back. They will look for every little thing they can charge you for. E.g £44 for a repaint of a wall because there’s a small mark, and £40 for a ‘deep clean’ of the room. Take pictures of everything in your room otherwise they will try and charge you for things that were not you. Terrible location compared to other accomodations.

I stayed at The Pinnacles for the whole three years of my degree. The staff on site are extremely helpful and approachable. Its a great place to stay for your first or even the whole 3 years. Its a 5-10 minute walk from city campus, 5 minutes to the train & bus station and a 10 minute walk away from the retail park and super markets. The flats and bedrooms are really spacious and maintained well. The maintenance team are very prompt with repairs and the site is kept clean and tidy all year round. I couldn't recommend The Pinnacles anymore for new students coming to Sheffield! The best place to live!!!

I moved to The Pinnacles in my second year and then rebooked for my final year with my friends as we loved it! It's one of the closest accommodations to City campus and even closer to the train station, bus station and tram stop! The staff are lovely and very accommodating. Maintenance requests are done within hours of requesting them! The rooms and kitchens are bigger than all other accommodations I've visited. It's a secure site with staff on site 24 hours a day. It's also a very sociable accommodation! The Pinnacles themselves host events and giveaways throughout the year; making it an all-round perfect choice for students of any year group!

The Pinnacles is a nice modern place for student living UNTIL you come to get your deposit back at the end and you hit with endless amounts of charges for things you never even knew existed (I even got charged about £4/5 for a missing dustpan and brush, which I would have happily replaced for them by simply going to any pound or bargain shop for 1/4 of the price) Any charges are also split evenly between flatmates, so even if it isn't something you have damaged you will still get hit with a bill unless they claim responsibility- which in most cases I've found they're not going to because it's more money for them.

Standard modern accommodation. The distance from the town and nightlife ect was abit annoying as it is quite far along with the nearest food store being Tesco 20 minute walk away, not good for a big food shop. I made great memories and friends there can’t fault that. Recommend taking a picture of all faults and writing them down before properly moving in so they cannot wrongly charge you off of your deposit at the end.

Great accommodation, very friendly place plus in a good location. The staff here are reasonable also. Only problem I have had is the heat, this is made worse by the fact the windows only open by a few inches. Overall a great place to live.

It is soooooooooooooo hot in the flat, sort it out

I love this place! I love the people I live with. Everyone seems friendly from students to staff. The bedrooms and bathrooms are decent size so can't complain. The location of the accommodation is awesome - only a 5/10 minute walk from the city centre as well as only being a 20 minute walk from the main city campus building. There is a store on site which is a little expensive so if you want something cheaper, Sainsburys is only 10/15 minutes away. Over all, the Pinnacles is strongly recommended!

Headline: way too hot, even with no heating on. Kitchen/communal area like furnace, so more or less unusable. Had to use electric fan in room 24/7 for much of the year. Even then really unpleasant. Parking more or less non-existent, so moving in was difficult, though the hall managers did do their best to help with this. Hall doesn't make it clear that you have to apply for deposit back at the end of year and many students didn't know. It doesn't matter how hard you try to keep paint on walls in good order, they will keep some of deposit. Tip: replace shower curtain before you leave - it will cost less than what they charge. I was on 5th floor and water pressure was very low, affecting loo and kitchen-taps. My flat mates and I had to move out for over a week because of an electrical failure but no compensation. They charge you if you chip the paint, but won't compensate for their faults. Apart from this, not a bad place, but was very glad to move out.

Best accommodation I could hope for, stayed here all 3 years.

I have stayed at this accommodation for my final year, as I was doing a top up 1 year course. It is a nice place to stay, although it can get very hot at times. I don't think for a third year student it is particularly beneficial for because you are amongst a lot of first year students, whom only want to be around the people they know. So it can become rather lonely. But for a place to stay it is adequate and it is within a nice walking distance to both the city centre and the Uni itself. Not to worry it is very similar to the pictures on the website, so what you see you will get. My flat mates are very good, and tidy which is nice. I know this is not the case for some of the flats here, so I am lucky in that respect. Make sure you book early as the later you book the more expensive the rooms get. Also make sure you actually want to come to Uni, I had a friend who left the accommodation due to health issues and lost all of his money. Good Luck!!

Just outside of the city centre is a great location, less noise but still really social! Rooms are really spacious and kitchen/living area really cosy. So good we're staying for second year ☺️

Pinnacles? Pretty decent, social, great internet. About 5 mins to get to town.

Good sized rooms with a nice kitchen/living area.

The Pinnacles try to work to a 2 hour turn around on maintenance requests. So out fridges broke, 2 hours later we had brand new ones. TV broke, 2 hours later a brand new one was fitted. This is my third year living here now and I couldn't imagine living anywhere else.

Reception staff are lovely bit on the pricier side but willing to pay for double bed and en suite. Love the things they put on throughout the year in the courtyard

Great halls with large rooms and a brill ensuite. It's in a good location too, takes less than 15 mins to walk to uni and less than 10 to the city centre. The problems; No cleaning staff for communal living area in each flat. The laundry prices are a rip off. The taps don't come far out enough so when washing your hands you wet the entire wall. There should be a glass door for the shower instead of a shower curtain, water can get everywhere!! Noise can be a problem if you wanna sleep and your bedroom backs onto the courtyard

Pinnacles is a fantastic place to live very close to the city centre and Sheffield Hallam University. People in the Pinnacles are fantastic and everyone is really friendly. Management is amazing as well, they resolve any issues within couple of hours. I would definitely recommend it to everyone looking for student accommodation.

It allows for close friendships to be made, it makes it easy to be socialable because the kitchen and dining room were all in one. It becomes your little family and everyone knew of each other. We would all pre drink at different houses.

A great place to live while studying! I stayed at The Pinnacles for my entire time at university and I have really enjoyed living here, there are a number of things that I looked out for when picking an accommodation and The Pinnacles has met this every year since I started in 2012. Location: The Pinnacles is located close to the Sheffield Hallam city campus and the town centre is a 3 min walk away Price: The price has been very reasonable each year, with all bills included and a great internet connection for entertainment or doing work. Flat: I lived in a 5 bedroom flat all 4 years but there are a number of other flats (3 and 4 bed). The great thing about having some many flatmates is being able meet new friends to socialise with. Another thing to mention is the fact that internet is included! I think having this has been great cause a big fan of streaming and gaming (and doing work too). The quality of this has been great and you get to connect multiple devices.

I have been living at The Pinnacles for two years now, and it has been an excellent place for me to start my uni life. I was put in a 5 bedroom flat and met some really nice friends who i've kept in contact with since! The Pinnacles rooms are somewhat spacious and make you feel at home. The cleanliness of the site is kept in shape and it has a modern feel to the courtyard. The staff are very friendly and I have made good friends with a lot of the security that work there on nights. It is also really close to the Hallam campus and the train station so it's in a good area to get into the center. The communal area doesn't have the greatest amount of things to do in there but I'e never found myself in there for the years I've lived there. I was given an inventory form at the start of my stay so the damages that we brought out I got to appeal so I wasn't charged a great deal at all. Definitely a good place to start and not sure why the stars are so low.

An amazing place to start your university life

By far nicest accommodation at Sheffield Hallam, big beds and ensuites in every room, big well laid out communal areas, social atmosphere and everything is fixed quickly if you mention anything that isn't working/broken.

The rooms and kitchens are nice however the common room and social aspects aren't great

Very nicely furnished accommodation but unreliable things such as lights and broken stools let it down. It's also far from town and expensive.

Good rooms and space but all cleaning is done for yourself and its far from city and even further from collegiate. There are halls that are cheaper and are nearer and include cleaning than this.

Fantastic first year, wouldn't change anything about it, the only bad thing about it is the location in terms of safety, its just on the outskirts of the city centre and lies opposite to Sheffield's notorious Park Hill Flats. I personally had an incident on the bridge en-route to and from the City Centre/Uni and I know people who had trouble there also. Apart from that a proper sound accommodation

The rooms are nice they are quite big and you get a 3/4 bed and ensuite which is great! Although the kitchens are quite big and there's quite a bit of fridge/cupboard space, there is not a lot of work surfaces and you run out of room to put things easily. The ovens are rubbish they are really slow and that's the same with the hobs. Our kitchen chairs squeak all the time and are easy to fall off. The sofas are all ripped and quite old and our TV remote barely works. But apart from that I like living here.

Loved my year here! Pinnacles is really close to Hallam, its just on the other side compared to the majority of the other halls, but all the rooms and en-suites are nicely done and the kitchen and living area is very spacious compared to other halls i've been in.

Guarantee to not get deposit back Reception staff all talk and no action Hardly saw cleaners on site 'Charges' are extortionate

If you're looking for a bedroom that's a good size, with your own bathroom and a decent size bed, the pinnacles is great. If you enjoy spending time in social areas, it isn't. With there only being max 5 people to a flat, it's hard to get to know a lot of people unless you go exploring (which I recommend). It's also not a great place if you want to spend time with your flat mates in the kitchen/living area because it's BOILING HOT all the time, and since the windows barely open, it's hard to enjoy your time in there. The kitchen is also a state- cupboard doors don't close, a freezer draw is broken, there's no lid to our bin.... The list goes on, and with there being no socialising area in the building, it's really hard to enjoy socialising in a smelly, over heating kitchen. So, like I said, if you like spending time in your bedroom, it's fine, but don't expect anything fancy, and don't expect the kitchen to be a social hub either.

Great location with a convenience store next door, but lacks maintenance and gives a license to do whatever you want to those that wish to party like mad despite its consequences.

Good location although problems with accommodation maintenance.

Awful. Roughest part of Sheffield, building either roasting hot or freezing cold - hole in roof for weeks with water coming in. Expensive and hot water intermittent - such a waste of money.

Modern and large 3/4 bed also a bonus

Completely rip you off with deposit

Had the best time of my life for first year and staying again for second year! It's ten minutes away from the city centre but not as far out that you can't access things. Amazing place amazing experience!

Great first year big rooms and space !

By far the nicest accomodation I've seen in Sheffield, especially for the price. Plus theres the high street just up from you, a tram stop and train station just down the road from you and taxis are so cheap on nights out. I miss it!

Had the best time at the pinnacles. Flats amazing. I walked to main city campus Owen building in less than 10 mins everyday. 5 mins from the near side of the centre (primark, wilko, the O2, bus shelter and 5 mins from the train station ( don't go in main entrance, walk along tram line pathway and go in the tram entrance at the top of the station.) you don't get a cleaner but hearing from friends who did it seems more of a hassle than a benefit, basically have to clean before they come so they can Hoover and they fine you and keep tabs on what's going on more!! Security guys when I was there last year were amazing, such nice guys. Maintenance really good. Washing expensive I think £2.50 per wash but cheaper than the forge and all student washing is expensive- just take it home! They had nice chairs in the courtyard when I first moved in but then took them away after a week which was really annoying. If they'd stayed would have given 5 stars for social experience. Such a good year!!!

Hated the place, was only there a month before a massive hole appeared in our ceiling and rain started pouring through it. I moved out because they kept putting off fixing it and the heating always breaks in the winter and it's like a sauna in the summer - water also frequently goes off as well as the Internet connection.

Firstly BRING YOUR OWN SHOWER CURTAIN! Secondly photograph everything in your room, living room, and hallway. They WILL take your deposit be sure of that for literally anything, so don't give them the chance. Other than that it's not a bad place to live 10 min walk to hallam city campus 10 mins to town centre and near ponds forge for any swimmers. Rooms are nice, spacious beds (matress is rock hard get a matress topper) massive desk for anyone who has a PC and wants monitors everywhere. Ensuites are nice they're NOT a wet room like so many other Student accommodation. Kitchen has a decent 32" tv with free view, sofas are nice, kitchen only comes with a microwave and tw9 fridges so you'll need everything else. I've lived here for two year and overall it's not a bad place to live it's just annoying when they try steal money off you. P.s get a house in second year student accommodation becomes very boring when all your friends got houses and you and your mates are still in accommodation.

I think it is the best student accommodation in Sheffield! Staff friendly, good location, very clean! Quite pricey though! I would recommend!

I love living at the Pinnacles, the accommodation is so nice and the living areas and bedrooms are all very spacious. I think is of good value for money and would not have changed anything about my experience of living here.

Bit out of the way for a night out, road is noisy next to it and it is right next to a tramline. There are no cleaners, however the management is good and they replace things when they are broken. It's good value for money but not a very social accommodation.

location is way to far out of the centre of sheffield