Nova Reviews

This accommodation is amazing!! From it being the perfect location to the cleanliness of the rooms…I would 100% recommended nova! The staff are so helpful and welcoming! I have loved my time here!

Great bunch of people great atmosphere lovely building top class

Nice accommodation . Facilities are generally clean.

Nova has amazing social spaces. Great for chilling and playing air hockey and pool with friends.

It was okay but due to covid I think it was not as expected

A very good premium Student Halls, you get more for paying more.

so many issues with this ‘luxury’ accomdation firstly the laundry room is like a casino half the time the machines don’t work and have lost over 15 pounds in one wash, never seen a sign ever saying which one works we had issue with a whole in our flat that was leaking moisture from the roof that took 2 weeks to repair There is much more i could write like this, we have almost had a problem with all the electrics in our kitchen our microwave for example was never fixed NOVA- overpriced, small and very very poor service not worth the money at all- not even close

Good location and lovely staff, but really slow maintenance. Had to wait 5 months for fridge to be fixed. Other than that nice rooms and flats

Nova has been an amazing experience. The facilities are top notch and all the communal areas are well designed and beautiful. The staff are also very pleasant. I would definitely recommend someone stay here.

was a pisstake not having water for ages, issues with the appliances, not cleaned properly from previous tenants, not being given a rent reduction or any compensation for issues within the property but were given free energy drinks/desperados for 2 weeks.

Nova Staff are the highlight of my stay and everyone has gone above and beyond to accommodate me

Love nova, but it’s pricey. Best location!! Staff amazing and social areas are the best part of the Accomodation

The services here are impeccable and provides a homely feel!

Great facilities, very close to NTU. Maintenance quick to fix any issues in my room. Issues with hot water but was fixed eventually.

It’s the most amazing accommodation ever

Great place to stay and meet new people! Love the location!!

The price is pretty high for the 3-6 people flat. I know the price increase every year but it's too high compared to my first year at Nova

Wish the prices were lower , left my items with the staff once and they got stolen SOMEHOW and never got compensated or anything , lost over 1500£

The location of Nova is great for Nottingham Trent students, really close to the uni and the city centre. Reception are helpful and are there to assist and are friendly. Social spaces are cleaned and sanitised often. Social spaces have been limited recently but usually when open are good to use. Staff send out emails for social events and online zoom events to get people involved. Wifi is good, have not had many problems with it but takes a while to sign in and set up, also only can have a certain amount of devices. Overall i think the quality for money is a bit pricey, prices have gone up over the past year or so, rooms could do with slight refurbishments for each new year. There has also been problems with heating and hot water but these have currently been resolved.

Really happy with the service, thank you!

I have lived at nova for six months now, had issues with there being no hot water for some time however the staff are lovely and helpful. I look forward to staying here next year!

Sohail is not here anymore so i am leaving next year. BRING SOHAIL BACK. i am only staying because JACOB is here !!!!!

Fortunately, I chose nova, which is a very good place to live. 🎉It can be reached within 10 minutes on foot when I go shopping. It is also very convenient to go to the campus of the University of Nottingham. There is a bus stop in front of the apartment. The staff are very enthusiastic and responsible. Living here makes me feel safe and warm. I hope I can live happily in Nova in the next year.

I am in a 5 bed flat for 2019/20 and even though they say they will match you up i was put with all 3rd years even though I am a first year. There were maintenance issues I raised within the first week that by October were still only being completed as the site only has one maintenance staff who has little knowledge about anything and actually asked me to phone up a company on my phone to ask them how to fix an issue with my tv and internet in my room. Nearly everything in the social spaces is broken and doesn’t work such as the air hockey table pool table fusball table and photo booth in the party room are all broken. The free printers we are meant to have in the study room still do not work and are awaiting to be fixed so the whole first term we have not been able to use this. No social events have been arranged by the accommodation as stated before booking. I would definitely not recommend Nova especially as they are upping prices by £10pw for next year!

The student service is pretty good! But I hope you can provide the service that clean our kitchen, and provide vacuum every flats.

I have living since the start when it was newly developed. The karaoke room doesn’t work at all since a year, staff needs to be more patient with International students. Offer price freeze for students who are going live there for the third year now. No social events this year as well :(

Although I enjoyed my stay, I had a lot of issues with management. For 2 months I was complaining that my door lock wasn’t working and it wasn’t changed, forcing me to leave my door open most of the time with something keeping it open. Additionally My shower and sink were blocked for the better part of the first term and while I continuously was told they’d be fixing it; only when I went off for Christmas did they tell me that it isn’t their responsibility to unblock them. While I do appreciate this and respect it, I would’ve appreciated more if they had told me to begin with so that I didn’t have to wait months for it to be fixed as I did not wan to tamper with it and further cause damage - wasn’t too sure that their diligence was due to the fact that I paid in full and therefor didn’t necessarily care to takes care of the issues I had. That being said The social spaces are very well maintained and I really did love the room I was staying in for both the years.

Very large rooms, great common rooms and events every month if not ever week. Great value for the price.