How do you rate Renslade House?
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The accommodation looks good from the outside but there were serious security issues. As a student living alone I was shaken to find out after living in renslade for months that the lock on my door didn’t work, and anyone could walk into my room while I was away or sleeping. When I brought the matter up with Renslade alongside video evidence of my door opening freely after I locked it, they treated the issue with no urgency. I asked if there was CCTV footage to at least check to see that no one had been near my room and they said this wasn’t possible. I was so anxious and felt unsafe. For the rest of the year I put heavy luggage bags on my door every night out of fear for my safety. Nobody was called to fix my door until weeks later and even after that my door didn’t lock. Things remained this way until March 2020 when I had to leave Exeter due to the Covid pandemic, and till this day I am traumatised by the situation and Renslade’s horrible handling of it.
Living in Renslade house has been a surreal experience for me. I’m a third year Business economics student and I feel like staying in Exeter for my masters because the hospitality, the view and the social space or availability of an array of different social spaces has mirrored the experience of Home away from home. In terms of Uni, if you get a bus pass you’re good to go whenever.
Really nice location, right by the river and close to the city centre. The facilities here are amazing, it's great having the study spaces rather than having to travel into the uni. The staff were always happy to help however they could.
I have really enjoyed living in Renslade House, the rooms are really nice, with great views. The facilities are also great, the study rooms and the gym in particular. The building is right next to the river which is so pretty and great for walking or running. It is a little bit far from the main campus of the university, but is really close to the high street. The staff are so friendly and always willing to help. I have also particularly enjoyed the free yoga classes each week.
Good place to live! I moved in summer and was afraid of living in studio and not having friends. But some of my coursemates live also here and we play pool together. Very good study rooms, you can work by yourself or together with friends. The reception people are very nice and polite.
This was the first year of this new build, so naturally there were issues cropping up throughout the year; anyone who has worked in any management knows this to be a normal stage. I would urge residents to recognise the relationship between Property Owners and the Residential Team, directing your cconcerns to the former, rather than vent at the latter. I am not aware of the Residential Team, nor the Building Owners (separate companies) offering merchandise in exchange for positive reviews. I agree the overheating is an on-going problem, and I had to buy tower fans to help with this. As for the facilities, they are excellent, as is the location. The internet was occasionally patchy, but ran predominantly smoothly. The only bugbear I had was with the social spaces often being overrun by noisey crowds between 1800 and 0300. Also there is no on-site parking. By far and large, I enjoyed my tenancy at Renslade House.
Heat is a big problem in this accomodation. Even with the radiator off, rooms overheat to a worrying level in the sun, even during winter months. I have seen some rooms heat to 40 degrees, having caused a number of residents to cancel their contract after going though hell and back dealing with the property managers. This causes the fridges to work far too hard, resulting in one resident's fridge bursting and releasing toxic gases into the room. To anyone considering Renslade, I urge extreme caution. The accomodation team offered students free merchandise to leave many of the good reviews you see here. They are well known by both the University and local media for being irresponsible and un-cooporative with residents. They have a track record of mismanagement and complecency in dealing with legitimate and, in some cases, highly urgent student issues which has resulted in significant attention in the media, such as it's handling of resident health and safety, recently shown on the BBC