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Most helpful review

The team at Windsor House goes above and beyond to ensure students have all the support that they might need during their stay. I lived at different places whilst completing my degree but this has been my best experience. I would highly recommend it to anyone!

Value for money
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Property management
Cleaning
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Social experience
Internet / Wifi
By member963250
On 30th May 23
verified Verified student
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Cardiff Hall Rankings


Blackweir Lodge #13
Lumis Student Living - Cardiff #14
The Fitzalan #15
Ty Pont Haearn #16
Windsor House #17
City Heights #18
Livin #19
Roy Jenkins Hall #20
Talybont Gate #21
Cyncoed Halls #22

All Student Accommodation in Cardiff


Most helpful review

The team at Windsor House goes above and beyond to ensure students have all the support that they might need during their stay. I lived at different places whilst completing my degree but this has been my best experience. I would highly recommend it to anyone!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member963250
On 30th May 23
verified Verified student
Read all reviews

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Read Windsor House Reviews


Student Review: 5 /5
By member963250 On 30th May 23 verified Verified student

The team at Windsor House goes above and beyond to ensure students have all the support that they might need during their stay. I lived at different places whilst completing my degree but this has been my best experience. I would highly recommend it to anyone!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 31st May 23

Student Review: 5 /5
By member686996 On 30th May 23 verified Verified student

Best accommodation. The team has been so great in dealing with the residents. They should be awarded with more benefits and pay rise.

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 31st May 23

Student Review: 5 /5
By member886986 On 30th May 23 verified Verified student

Amazing accommodation, recommend to all :)

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 31st May 23

Student Review: 2 /5
By member486552 On 22nd May 23 verified Verified student

Unhygienic, the lift is broken 50% of the time from the time I live in.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 23rd May 23

Student Review: 3.7 /5
By member886547 On 22nd May 23 verified Verified student

I’ve enjoyed my stay at Windsor House as the location is great and the staff have been very accommodating!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 23rd May 23

Student Review: 3.7 /5
By member1286506 On 22nd May 23 verified Verified student

A great accommodation located at the heart of the City Centre.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 22nd May 23

Student Review: 3 /5
By member586499 On 22nd May 23 verified Verified student

Good locations at the heart of the city but not worth the premium price in my opinion. Friendly staff.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 22nd May 23

Student Review: 5 /5
By member886498 On 22nd May 23 verified Verified student

A great accommodation in a great location

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 22nd May 23

Student Review: 4.9 /5
By member686449 On 19th May 23 verified Verified student

AMAZING STAFF!!! Truly dedicated to enhancing student experiences - no matter what the issue, personal or study or accommodation related for the first time ever I felt valued in student accommodation. I would personally like to mention Ash, Nadia and Nial as well as Chris from the maintenance team. For personal reasons I had to leave Cardiff ASAP and my situation was really handled with care. Additionally, I was moved to Summit House where my query was dealt with professionally and very quickly! Overall - a real gem is Windsor House

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 19th May 23

Student Review: 3.3 /5
By member586425 On 19th May 23 verified Verified student

although my time at windsor house has been great, there are definitely some big maintenance issues all the time. took me one year to get my radiator fixed, a whole week to remove bugs off my ceiling the first week i moved in. i ended up sleeping cold and had to remove the bugs myself even though it was not my fault they were there. fixing one issue takes ages. the lift has been not working for days. i think they need a new maintenance team.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 19th May 23

Student Review: 5 /5
By member486421 On 19th May 23 verified Verified student

Good location, reasonable price And nice staff

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Reply from Windsor House On 19th May 23

Student Review: 3.3 /5
By member486372 On 18th May 23 verified Verified student

The accommodation is okay, great location, comfortable studios and good amenities. I would recommend it. Just be aware that the cleaning of stairwells and hallways is poor (shortage of cleaning staff), the lift never works, there is never a hoover available because students are allowed to keep them in their rooms, forever and no one does anything about it, and staff suggest you contact the local council yourself if you have an issue with noise outside (fine for me but how would an international student know what to do ). Individual staff members are sympathetic and friendly and some try to make you feel at home and there are plenty of events to get to know other students but the management of the building could be so much better.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 18th May 23

Student Review: 2.3 /5
By member486368 On 18th May 23 verified Verified student

Lift is out of service for about 30 times a year. Currently still isn’t fixed when its been about 2 weeks since it first went out it of service

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 18th May 23

Student Review: 3.9 /5
By member586341 On 17th May 23 verified Verified student

Overall it’s been a rather pleasant stay.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 5 /5
By member986333 On 17th May 23 verified Verified student

Very good service and very friendly staff

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 5 /5
By member1386302 On 16th May 23 verified Verified student

The service attitude of the apartment is very good, the address is very convenient, it doesn't take long to go shopping and go to school.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 4.3 /5
By member1286301 On 16th May 23 verified Verified student

Windsor House is conveniently located just outside Cardiff City Centre. It has great amenities including all bills included, a gym and a cinema room. The receptionists are friendly and helpful and any maintenance issues are usually resolved quickly. I would recommend this place for any student to live.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 3.4 /5
By member886297 On 16th May 23 verified Verified student

The location is absolutely perfect, right between town and the university buildings. However the social aspect to living in studios isnt really there.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 4.3 /5
By member1186296 On 16th May 23 verified Verified student

It’s an amazing place with a great location and the staff are really helpful

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th May 23

Student Review: 5 /5
By member1386276 On 16th May 23 verified Verified student

Windsor House is a good accommodation for me as a Chinese student. It is easy to collect package and contains a good gym. also I love the cinema and VIP room. The light in the aisle is always bright. Feel so safe in this accommodation.

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4 /5
By member486274 On 16th May 23 verified Verified student

please fix the lift asap. sometimes it could be very noisy outside because of the central bar, especially during summer times. Please improve it. Also, sometimes there are fewer social activities compared with other student accommodations, maybe holding more events could do better

Value for money
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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4.9 /5
By member886273 On 16th May 23 verified Verified student

Anything is great!! Five star recommendations!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4.1 /5
By member486272 On 16th May 23 verified Verified student

Looks lovely, really nice place to try and relax

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Reply from Windsor House On 16th May 23

Student Review: 4.4 /5
By member986268 On 16th May 23 verified Verified student

The accomodation is located in the heart of the city. Grocery shop is around the building (Sainsbury's and Tesco). Also, it is near the train station witin 5mins walk.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4.9 /5
By member1086244 On 16th May 23 verified Verified student

Couldn’t be happier with my accommodation ,all the staff are so friendly and make you feel so at home . I’ve been in love with my room since my viewing and over the the moon with the facilities hello student has to offer .

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4.1 /5
By member786161 On 15th May 23 verified Verified student

Premium room’s excellent location but a bit too pricey

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 16th May 23

Student Review: 4.6 /5
By member586158 On 15th May 23 verified Verified student

Great student accommodation with an excellent team and very reliable support!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 15th May 23

Student Review: 5 /5
By member683824 On 7th April 23 verified Verified student

Windsor House is ideally located right in the heart of Cardiff City Centre. The benefits include: easy access to public transport, within walking distance of Uni, fantastic location within easy reach of nightlife, cultural activities (Cardiff Castle, the Museum etc) and some great places to eat and drink (Cardiff Market, St David’s Arcade etc). With plenty of roomy studio flats, it also has a gym, cinema room and communal / study spaces all kitted out with sleek modern designs. The team are great! Friendly and knowledgeable managers with Mial and Ash, great reception staff with Nadia and Steph, and supportive caretakers in Chris and Ben. Over the last two years the whole team have become friends and family making me feel at home and giving me lots of support and encouragement. Really cannot recommend this place highly enough, but the dedicated and hardworking team (who are available 24/7) really is the best selling point if you want something that feels like home!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 11th April 23

Student Review: 4.7 /5
By member1381422 On 16th March 23 verified Verified student

Overall, the staff are incredibly helpful and whenever I have issues, Ben is always there to help out. Shout out to Ben for always being helpful. And to Steph for always talking to me when I need a little pick me up.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 22nd March 23

Student Review: 5 /5
By member580684 On 8th March 23 verified Verified student

Big slay! Steph and all the staff are lovely. I have never felt more at home away from home ❤️

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 8th March 23

Student Review: 4 /5
By member578791 On 17th February 23 verified Verified student

Excellent staff and very friendly.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 3.7 /5
By member678386 On 14th February 23 verified Verified student

Maintenance has never replied to any requests and have not yet fixed anything in the room. More frequent and better cleaning of corridors, laundry and social spaces should be done. Room when first arrived was disgustingly dirty and was not cleaned after the previous tenant and before my arrival and this was confirmed by the cleaner. Maintenance never responded to my request especially for the mould in the bathroom which is unhealthy. Other than this, experience is nice, reception people are lovely especially Nadia.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 5th April 23

Student Review: 3.7 /5
By member478385 On 14th February 23 verified Verified student

Very nice experience! However the corridors and the social rooms could be cleaner and maintenance hasn’t replied to my requests when I first arrived!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Windsor House On 17th March 23

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