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Very bad experience so far. I don’t recommend anyone to stay in this accommodation. They have very poor services and not as per the promises. Customer service: Not friendly and not responsive In-house services: 1) There is no heating whatsoever, insufficient heating services.(after contacting them, they suggested buying a personal heater) 2) Broken appliances which are not repaired even after constant notifications. However they clean the kitchen twice per month. Accommodation is really close to the university. I am sure you are going to find a better value for money accommodation.
Aston was a depressing place to be in as a student and so was B'ham. It was so boring as I hardly knew anyone and I was mainly alone in the halls. 2 flatmates were hardly around!! Unite Students Aston was an absolute joke!!
Was great when it was new but could probably be maintained better. Use to get a lot of smokers hanging around in front of the building smoking weed. Rooms were nice and convenient close to campus. Gets a bit hot in summer and if you open the window you can hear everyone coming out of taxis on Aston street.
After staying in both Mary Sturge and Lakeside, I'm disappointed in the former when it's more expensive than the latter. When warm/hot water runs, there's a squealing noise accompanying it, the bathroom is smaller with less space for toiletries and I can hear other people very easily on either side of my room. It genuinely feels like the walls are paper thin, making me worry about the amount of noise people can hear from my room, which results in it hard for me to properly settle and feel relaxed. The kitchen is very big, however, and there's plenty of space for everyone's food and utensils.
So so expensive for what you actually get. If you have any issues, they are not always dealt with very well, and the fact that our accommodation does not get cleaned even though we are paying more than previous years is absolutely ridiculous. Students, I urge you to really think about whether this is worth your money. The only plus side is the location. Very disappointed with the standard, it has definitely dropped massively over the years of me being a student.
Halls was sold on the promise of weekly kitchen cleaning and monthly bathroom cleaning - GREAT RIGHT?! However 2 weeks into term this was revoked and is such a shame if you live with messy people who trash the flat every day...no sofa or "chill" space in the kitchen like alternatives nearby.