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4.11 / 5
4.11 / 5
2.6 mi from nearest campus View map
  • 56 mins
  • 18 mins
  • 19 mins
2.6 mi from nearest campus View map
  • 56 mins
  • 18 mins
  • 19 mins

How do you rate Stapleton House?

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https://www.unitestudents.com/london/stapleton-house

Most helpful review

My building was undergoing maintenance— structural scaffolding— and happened to be right outside of my window. I had an important online meeting to attend regarding my dissertation, and was concerned about the noise. I went down to reception to ask what I could do. Dushanka was so understanding, and went out of her way to find me a quiet place to take my meeting in! I felt very supported by her kindness and quick problem-solving.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member12108750
On 16th May 24
verified Verified student
Read all reviews

Central London Hall Rankings


Grosvenor House #2
Elizabeth Croll House #3
Bloomsbury Janet Poole House #4
Piccadilly Court #5
Stapleton House #6
St Pancras Way #7
Camden Hawley Crescent #8
Spring Mews #9
AXO Camden #10
Dinwiddy House #11

*Minimum 10 reviews required to be ranked.


Most helpful review

My building was undergoing maintenance— structural scaffolding— and happened to be right outside of my window. I had an important online meeting to attend regarding my dissertation, and was concerned about the noise. I went down to reception to ask what I could do. Dushanka was so understanding, and went out of her way to find me a quiet place to take my meeting in! I felt very supported by her kindness and quick problem-solving.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member12108750
On 16th May 24
verified Verified student
Read all reviews

Q&A


Q
I hear that there are problems with hot water in Stapleton. Is it fixed?
By member13110631 On 8th June 24
Q

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Read Stapleton House Reviews


Student Review: 4.7 /5
By member8114794 On 13th September 24 verified Verified student

Good student accommodation conveniently located. Communication could have been better but the staff was great.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.9 /5
By member10114793 On 13th September 24 verified Verified student

I loved my time here. It is close to everything and the staff were really helpful and nice. I would diffidently recommend living here.

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Student Review: 1.7 /5
By member12112757 On 23rd July 24 verified Verified student

Where do I start? This was the worse experience ever. The management is terrible. 1. No hot water in the mornings 2. Kitchen is disgusting. It has been a year and NO ONE cleans it. I have reported this several times. 3. Construction works are also taking place and no one made us know regarding the noise. the noise does not stop during the whole day 4. There are constant water issues in the kitchen, making all the dirty water from other flats go out. No one did anything for a whole weekend 5. Maintenance works are taking place in the final stage of the dissertations. There is no access to common areas, it is full of workers. 6. A worker entered my room without my permission. This is completely unacceptable I really regret living here and you are making my final stay in London one of the worse experiences.

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Student Review: 4.1 /5
By member6110645 On 9th June 24 verified Verified student

Good experience better than expected

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Student Review: 4 /5
By member7110047 On 30th May 24 verified Verified student

A brilliant student accommodation! The team at the reception are so welcoming and helpful, especially Fee who’s always kind and ready to help, whatever the problem! I would highly recommend, as it’s very easy to get to UCL, comfortable, safe and a great place to live.

Value for money
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Student Review: 4.4 /5
By member12108750 On 16th May 24 verified Verified student

My building was undergoing maintenance— structural scaffolding— and happened to be right outside of my window. I had an important online meeting to attend regarding my dissertation, and was concerned about the noise. I went down to reception to ask what I could do. Dushanka was so understanding, and went out of her way to find me a quiet place to take my meeting in! I felt very supported by her kindness and quick problem-solving.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.6 /5
By member8107815 On 1st May 24 verified Verified student

My flatmates are all very nice, we had great time.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member5107752 On 30th April 24 verified Verified student

Once the water problem was fixed this accommodation has overall been great. I will say that the rooms are incredibly small for the price. There’s also been a ton of road / construction work late into the night (10PM-4AM), and before we solved the hot water problem, our accommodation would lack it about one night every 2 weeks (unacceptable for how much we’re paying). I’d say the price should probably be around £220 per week for the en-suites, but I know you guys are increasing the price to £330ish per week. Ridiculous price but when your audience is captive I guess you can. Again, it’s nice don’t get me wrong, but definitely not THAT nice. I’d expect around twice the square footage for the price you’re increasing to next year. Management is the best part about this place.

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Student Review: 3.9 /5
By member7107751 On 30th April 24 verified Verified student

Love how close it is to the tube and the social spaces are cool!

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Student Review: 4.9 /5
By member12107749 On 30th April 24 verified Verified student

A great place to live and call home. The staff are friendly and attentive to any issues that arise. The building is well located, clean, and has a nice atmosphere.

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Student Review: 5 /5
By member5107748 On 30th April 24 verified Verified student

Provides a nice student environment

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Student Review: 4.9 /5
By member4107747 On 30th April 24 verified Verified student

Really great place to stay with friendly people

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Student Review: 5 /5
By member4107741 On 30th April 24 verified Verified student

Great location, excellent and responsive management team

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Student Review: 4.7 /5
By member9107565 On 27th April 24 verified Verified student

Phedon Is THE BEST person to go to in this property He is so nice and helpful with everyone Bless you mate

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Student Review: 5 /5
By member1284331 On 17th April 23 verified Verified student

ali helped us unclog the kitchen sink. He is a very nice people.

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Reply from Stapleton House On 31st August 23
Student Review: 3.7 /5
By member1384194 On 14th April 23 verified Verified student

The location of Stapleton is very well, there are many restaurants and supermarkets around it. Ali is a good maintenance man in this accommodation. He always comes and fix the problem quickly.

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Reply from Stapleton House On 31st August 23
Student Review: 3.4 /5
By member984119 On 12th April 23 verified Verified student

Dushanka is superb! She is helpful and kind, very friendly and help me to solve my problem right the way. I’m so glad to have her in stapleton house!

Value for money
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Reply from Stapleton House On 31st August 23
Student Review: 4.1 /5
By member784117 On 12th April 23 verified Verified student

Modern accommodation directly next to the Emirates Stadium and Holloway Road tube station. The reception staff is very friendly and super helpful. I had a problem with my shower (could not stop the water) on Easter Sunday morning and the receptionist (Dushanka :)) helped me within minutes and even managed to fix the shower within one hour. Amazing work - very friendly and skilled!

Value for money
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Reply from Stapleton House On 31st August 23
Student Review: 4.9 /5
By member1083959 On 11th April 23 verified Verified student

The staff Ali is very nice and helpful when cleaning my basin! Very productive and polite.

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Reply from Stapleton House On 12th April 23
Student Review: 5 /5
By member483885 On 9th April 23 verified Verified student

Stapleton is right across the road from Holloway train station which makes travel a lot easier. Tesco, Sainsbury, Waitrose are nearby as well, if i need to buy groceries, i don’t have to go very far. For Arsenal fans, Emirates stadium is a 3 minute walk away. I have been very happy with my choice

Value for money
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Reply from Stapleton House On 12th April 23
Student Review: 2.9 /5
By member783839 On 7th April 23 verified Verified student

cleaning staffs not responsible enough, kitchen places not large enough for sharing., like two fridges not enough for near ten people, maintenance too often; internet most time fine, but lost for four days; some receptionist not very friendly, most of them are fine. in general, good price for an ensuite room at relatively centre location

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Reply from Stapleton House On 12th April 23
Student Review: 5 /5
By member883814 On 7th April 23 verified Verified student

Ali and ET are very great repair staff, safe and quick, thanks so much

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Reply from Stapleton House On 12th April 23
Student Review: 5 /5
By member483633 On 6th April 23 verified Verified student

I am very content with living in Stapleton House. The staff here is really attentive and hospitable. Specifically, thank Dushanka and Ali for getting my maintenance issue fixed so quickly

Value for money
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Reply from Stapleton House On 12th April 23
Student Review: 4.9 /5
By member583089 On 3rd April 23 verified Verified student

It's a lovely place to live. The staff is friendly and always welcoming. They are always ready to help you. Neighborhood is good, there is a lot of groceries and restaurants nearby. There is a tube station right in the corner. If you are a fan of Arsenal, the stadium is around 5 minutes walking. Hampstead Heath Park is around 20 minutes walking.

Value for money
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Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Stapleton House On 31st August 23
Student Review: 4.7 /5
By member683075 On 3rd April 23 verified Verified student

I want to acknowledge the work of Phe at Stapleton House. He has been really gentle and supportive since I arrived. Without his help, I would not feel as good as I do living here, especially regarding daily routine issues.

Value for money
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Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Stapleton House On 31st August 23
Student Review: 5 /5
By member583039 On 3rd April 23 verified Verified student

I lived in Stapleton House for one year from 2020 to 2021, and I am currently in my second year of living here. The flat is spacious, modern, and equipped with all the amenities I need. I appreciate the communal areas, which are always spotlessly clean and well-maintained. But what I feel most satisfied and grateful for is their understanding and support for international students. In particular, I would like to express my gratitude to Phedon and Dushanka, who went out of their way to help me settle in when I first arrived this academic year, including collecting daily packages for me. They always greet me with warmth and friendliness, and I appreciate the short pleasant chats we have from time to time. I would also like to thank the rest of the staff for their exceptional service. Overall, I highly recommend Stapleton House as a place to stay. Whether you are an international student or a local resident, you will not be disappointed.

Value for money
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Reply from Stapleton House On 31st August 23
Student Review: 3.7 /5
By member782813 On 30th March 23 verified Verified student

Internet is too slow and the card sometimes deactivated

Value for money
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Reply from Stapleton House On 31st March 23
Student Review: 5 /5
By member1282705 On 29th March 23 verified Verified student

The room is very safe. It is convenient for us to go to the university. The environment is clean. The staff are kind and friendly. Wonderful. Beautiful. Lovely. Nice.

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Reply from Stapleton House On 29th March 23
Student Review: 5 /5
By member982672 On 29th March 23 verified Verified student

the service is very excellent Handled issues promptly

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Reply from Stapleton House On 29th March 23
Student Review: 4.1 /5
By member1080963 On 11th March 23 verified Verified student

Stapleton House is a student accommodation located in the heart of Central London. During my stay, I was pleased to find that the receptionist and maintenance staff were incredibly friendly and helpful. They were always willing to go the extra mile to ensure that residents felt comfortable and satisfied with their living arrangements. Specifically, I must give credit to Phedon, as he managed the board game collection after an instance of a missing board game. He is also taking advice from us when he put up a list of board game collections. One of the highlights of my experience at Stapleton House was the small collection of board games available for residents to use. This was a great way to unwind and socialize with other residents in the common areas. It was a pleasant surprise to find these games available and it definitely added to the overall atmosphere of the accommodation. However, the acoustic insulation in the building was quite poor, and noise from adjacent rooms and hallway

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Reply from Stapleton House On 30th March 23
Student Review: 4.9 /5
By member779597 On 24th February 23 verified Verified student

Stapleton house is an excellent accommodation, that has made my life in London much easier. The staff is super friendly and kind. I would really like to mention about Phe who has been very helpful in bringing in board games , been very kind in installing a new PS4 and has made tremendous changes in the common room to make the place more lively and his smile always enlightens the environment. Next I will like to talk about Jo who has been super kind and helpful in providing any possible assistance and lastly Ripon who has been very kind in providing assistance whenever I am working late night.

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Reply from Stapleton House On 13th March 23
Student Review: 4.1 /5
By member778278 On 13th February 23 verified Verified student

The receptions of Stapleton house is always ready to help. I was stuck inside the bathroom because the door lock happened to be broken that day. And I yelled for help and luckily my roommate heard me and called help from reception. Phedon, the manager of the reception of Stapleton House saved me. He went up and down stairs to find different tools and called the repairman up to find out an effective way to open the door. I didn't think I could come out within a such short time if there is no Phedon’s help before I got panic.

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Reply from Stapleton House On 15th March 23

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