The WIFI was terrible. I ended up using my data everyday. The rooms are small for the expensive price. However, the cinema room was really nice and the communal spaces are all useful, and the rooms had a lot of plug sockets and USB ports which I found useful. The showers always got clogged (not good if you're a girl with long hair), but the staff are always happy to sort it out for you quickly. It's still annoying though because it happened every month, despite me trying to be careful not to get it clogged. Also,the building always made random loud noises like squeaking pipes or weird random crashes. The staff are very friendly. However, the company that owns the building (The Student Housing Company) are money grabbers. They refused to cancel the last rent instalment due to the COVID-19 crisis, despite students being experiencing financial hardship and getting stressed out. Be careful, they only care about their money and not the mental wellbeing of students.
Covid-19: Considering that the Covid-19 situation has caused stress for people across the world, some people losing jobs to pay their rent, or having to help provide for their family where someone may have became unemployed, The Student Housing Company has shown absolutely no compassion towards their residents. They have caused more stress for us as residents by not giving any information for 4 weeks, for ridiculous offers to be given on a insufficient student portal, to finally give only one accommodation a straight answer of being released from our contracts. This process has taken 6 weeks to get any communication from TSHC, and I don’t doubt that the only reason they have responded is due to the pressure students were forced to put on the company. This will have undoubtably been to try and save their reputation.
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Beckley Point
(previous provider)
On 23rd February 21
Hi there, thank you for all the feeback you have given us. We really love to hear from our students so that we can improve the building for our tenants. thank you for highlighting the communal spaces within the building and how much you liked using them. We have been working to find the best solution for the shower drains but are also glad you found the staff helpful and friendly! We have made lots of efforts with students during the lockdowns and have disounted many accounts to help with the financial strain of the pandemic. I hope you enjoyed for stay with us and are staying safe in these times!