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I have written a Google review too long to fit here, under the name Jamie Whiten. Overall not great value for money and a fair few flaws, but I have enjoyed my time here. Worst thing by far is Circuit Laundry, and would consider looking elsewhere just because of this.
Got a studio here during my last year as a result of its amazing location, centrally located opposite Newcastle's biggest shopping centre (Eldon Square). Unlike the previous reviewer, since I'm based in a studio, I'm not subject to fortnightly cleaning of communal areas, whereas my wi-fi has always been perfect once getting past the initial set-up (their StudentCom internet is a bit weird - you have to log-in within the browser, which led to some teething problems for me at first). They also have an ethernet connection available - faster than my internet speed at home (although that probably says more about how bad my home internet is). Hall management and social experience is where this flat really shines - the staff are incredibly friendly, chatty, and have the uncanny (slightly creepy) ability of remembering everyone's names. If you have a problem, you speak to the staff at reception - or use their online maintenance app - and you'll always get pointed in the right direction.