Such good place to live. I really like the free hot drinks and sometimes treats for us. Social events are fun and meet new people. The receptionist is always friendly and also manager always say hello and ask how I am. Makes it feel like home. Common room is always clean but sometimes the halls are often need to use cleaner machine. Only bad thing is internet is slow sometimes.
On 19th February 20
Exeter Hall Rankings
| Rowe House | #5 |
| Rowancroft Court | #6 |
| Lafrowda | #7 |
| Northfield | #8 |
| The Kingfisher | #9 |
| Birks Grange Village | #10 |
| Exeter One | #11 |
| James Owen Court | #12 |
| Cook Mews and Llewellyn Mews | #13 |
| Glasney Student Village | #14 |
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Such good place to live. I really like the free hot drinks and sometimes treats for us. Social events are fun and meet new people. The receptionist is always friendly and also manager always say hello and ask how I am. Makes it feel like home. Common room is always clean but sometimes the halls are often need to use cleaner machine. Only bad thing is internet is slow sometimes.
On 19th February 20
The Kingfisher Information
| Telephone | 0139 243 3930 |
| Postcode | EX1 2FJ |
| Price from | £201.32 per week (subject to availability) |
| Features | 20 minutes walk from University of Exeter, social lounge, games room, in room TVs and super fast WiFi |
| Top tip | No place, no pay guarantee. Visit Downing website for more details. |
Read The Kingfisher Reviews
I like Kingfisher. The location is good. It is close to restaurants and shops. Staffs here are friendly to me and help me a lot in life. Equipments inside are good. The room was clean when I moved in.
Hi, thank you for your review of The Kingfisher. We are glad you have found the location to be so convenient for local amenities and that our team have been welcoming.
All my flights were canceled due to covid-19 so I can’t pack my belonging kingfisher staff gave me number of company that will pack but I decide to get rid of items. I just need three book returned to my tutor in Exeter I asked manager if she would post them for me but she said she would deliver them herself so no charge to me. So thankful for this! Really help me a lot!
Hi, thank you for your review! We were sorry you were unable to return to The Kingfisher to collect your belongings but we are pleased that our manager Hannah was so helpful! We will be sure to pass on your thanks!
false advertising，no CCTV here. stuff attitude are the worst. Hard to get back deposit refund.
We advertise CCTV and 24/7 support. There is CCTV coverage across all entrance and exits and the bike store. There are staff on site during office hours, and security on call outside of these hours, offering 24/7 support as advertised. All deposits are held with the Deposit Protection Service and refunds are made in line with our terms and conditions. We regularly survey our customers and satisfaction ratings have been consistently high, but we will always strive to improve and welcome any suggestions on how we can from prospective students and currently residents.
very awful experiences here，you will never find a worse internet service. The management team is very poor you even heard about your friends get stolen as those management stuffs could come to your flat without any permission at any time. Additionally，the fridge and cooking equipment are bad……
We have reviewed the reports from our internet provider, and they show only 5 issues logged between 1st October and 30th April, all of which were marked as resolved with no further connection issues. We can only support residents with the information and tools we have available, and all issues must be logged with the provider for them to be able to investigate and determine if any changes are necessary. 5 reports across 7 months does not suggest a problem with the service, however we will ask them to check connectivity again. We have researched the issues mentioned and have found no evidence to indicate that there was a theft in a student’s room at the Kingfisher. We have been in touch with the student and actually reported the situation to the police on behalf of the student. As a responsible landlord with over 30 year of experience, the safety of our residents and customer experience is our top priority. Where we require access to rooms for maintenance purposes and residents are in house we give 24 hours’ notice.
Bad Wi-Fi，always no net. Bad stuff， enter rooms without any notice. Trating tenant with bad attitude. Bad security，no CCTV. Unreasonable charges.
We have researched the issues mentioned and have found no evidence to indicate that there was a theft in a student’s room at the Kingfisher. We have been in touch with the student and actually reported the situation to the police on behalf of the student. As a responsible landlord with over 30 year of experience, the safety of our residents and customer experience is our top priority. Where we require access to rooms for maintenance purposes and residents are in house we give 24 hours’ notice. We have reviewed the reports from our internet provider, and they show only 5 issues logged between 1st October and 30th April, all of which were marked as resolved with no further connection issues. We can only support residents with the information and tools we have available, and all issues must be logged with the provider for them to be able to investigate and determine if any changes are necessary. 5 reports across 7 months does not suggest a problem with the service, however we will ask them to check connectivity again.
living at Kingfisher is an awful experience cause you will find your money maybe get stolen in your room. Accommodation stuff wouldn’t admit due to their poor management. The staff even will entry your room without any permission at anytime they want
do not live at Kingfisher if you want your money to get stolen in your room and the company is not willing to be helpful. They wouldn’t admit due to their poor management, I lost my money and the staff even came into my room without my permission. It’s an awful company
Such good place to live. I really like the free hot drinks and sometimes treats for us. Social events are fun and meet new people. The receptionist is always friendly and also manager always say hello and ask how I am. Makes it feel like home. Common room is always clean but sometimes the halls are often need to use cleaner machine. Only bad thing is internet is slow sometimes.
Very good living experience!! All the staff are worth to get 5-stars feedbacks. Especially the super receptionist Jenny!! She is the only staff who can speak Chinese in the Kingfisher, that is greatly improves the convenience and living experience of Chinese students. How nice to have a receptionist from China when more than half the residents are Chinese students. That would be the only reason I would stay in the kingfisher the next year.
Glide is the worst interest service The kingfisher never help us to solve the problem of internet. They just said they have a contract with Glide so that they cannot change it. Okay I will never recommend this apartment. Fully s***
I think that some review have been done after someone was rude at the desk yesterday when I was waiting for parcel a boy was arguing about being told off for smoking in his room. The manager stayed calm and was explaining it was against the tenancy agreement. Reception does open 8am to 5pm because the part time staff who work till 6pm is not here sometimes. My review is that reception staff always smile and be nice, the halls is nice and clean and social events are done often like today is valentines day and there is hot chocolate with marshmallows and sweets!! very nice! I always get notification to collect parcel and have never had problem Kingfisher is best accommodation
The Kingfisher is a really good accommodation due to the great location and enthusiastic staff. I like Jenny quite a lot as she always is full of fun and cares for everyone. When Jenny is on holiday, the reception will be closed at 5 for some reason?The manager Hannah seems forgot to do stuff quite often as we wouldn’t get quick response from her and even tried to open my room door without my agreement for twice. This makes me feel panic sometimes when I heard any noise from the door.
My apartment is great, has everything I need and any maintenance problems are always sorted very quickly. Particularly like that reception are always available to take packages when I am out and notify me when they arrive. The staff are all great, friendly and helpful. Particularly Hannah and Jenny!! Great place to stay and would highly recommend!
Such good halls Hannah really helped me with my issue and was supportive Jenny is always smiling and happy
Really good halls nice staff tea and coffee free! Today they also did hotcocolate and marshmallows! always an event which have been so good this year!
This is the best student halls in exeter! so clean and the rooms all have window so light get in staff are really nice Jenny and Hannah are so helpful
The building is nice looking space inside is clean and big social space is nice and has a big table for studying
Helpful staff and clean halls wifi is sometimes rubbish but maintenance happens and it works common room has football table and cinema area
Really nice halls, staff are so friendly and helpful parcels are kept behind reception so you can collect clean
safe and clean outside space with benches for summer
Really lovely staff - always friendly and helpful. Rooms are great quality and very spacious.
The kingfisher is really a very good student dormitory. The room design is awesome and the location is great!
Clean, convenient, but a little bit noisy
Wifi is not very good. We always can not connect to the internet. We have complained about this, but there is no any measure was taken.
location and environment is good, staff here are friendly, I really enjoy to live here
Location is great，and the management is good.But i have to say the WiFi here is terrible.
To be honest, the heating is terrible in the first floor where I leave. Before going to sleep, I turn on the heating and after 1 hour it turns off and in the morning when I wake up, it is so cold in my room, sometimes I feel myself bad because of the temperature in my room. Social areas are good, but during weekends, students make parties and they do not mostly clean after themselves, so during weekends it is impossible to sit and study in the social area zone
it'sa good experience of living there.
the internet is not good and the floor is poorly insulated
The enthusiastic staff here, glad to help me. while the wifi in kingfisher is really bad especially on rainy days. our students reported this problem for times, but the result remains the same that is we had to report the situation to the internet dealer. I think this is the apartment's obligation. Hope to see the problem to be solved.
Good environment. Good location. Worth of money. Safe apartment.
Jenny is the most lovely person I have ever met. I’m really happy she is here when I live in the kingfisher.
Jenny is very, very, very professional and kind. I have rebooked room and recommended my friend to book a room as well for 20/21 because of her :) I hope Jenny can work full-time for us!! Everything is good at The Kingfisher except the WiFi due to the poor connection :(
The studios are great to live in and the staff is exceptionally friendly. The rooms are well furnished but the window seal is not too good. Sometimes it can be a bit noisy in the evenings as a club is relatively close by. Unless you are Asian I feel that it is very hard to connect with other residents as they like to stick in their groups. Even though Kingfisher offers socials (cinema night, quizzes etc.) every now and then I still feel that it can be lonely. But in general I am very happy to live there as I found many friends outside of the accommodation. So just don't expect that you will meet many people there.
Great location and well furnished rooms and showers. Good heating and wifi.
We need a study room amd a little gym. We need receptor on weekends
We really need a printer! People who make a lot of noises can not be found and take responsibility for their action. I like Jenny!
Thank you for your review, we are so glad you enjoy living with us!
the kingfisher has a good location and good design style. Managers of the kingfisher are so nice, especially Jenny!
Thank you for your lovely review - we are so glad that you are enjoying your time at the Kingfisher. We pride ourselves on our friendly and helpful staff and agree that we have a top team :)
All the staff are very friendly, especially Jenny.
Thank you for your review - we are proud of the friendly and helpful service our staff offer.
Staff helpful and nice. Sometimes manager puts cake or fruit by the coffee station for tenants to take to Uni. Always clean - cleaners are in everyday to clean common spaces and hallways. Common room has football table, pool table big TV's and study area! There are washing machines and dryers, also a bike store area. My favourite thing is the security! fob access to the building and is surrounded by a fence that has fob access through gates. Close to shops and town. I am staying another year!
great，i m so happy to live here.
- excellent location: 1 min walk to Tesco, 3 mins walk to Chinese supermarket, 2 mins walk to a popular club, 5 mins walk to high street - clean living space with regular cleaning - helpful staff
Thank you for your review, we are so glad you enjoy living with us!
WIFI Maintenance PLZ！！！！！！！！！！！THE EXPERIENCE OF WIFI IS VERY AWFUL！！！！！！！！！！！！
I think it would be better if there is a sporting space in this building. Besides, the wifi sometimes connects not well.
loads of good points: 1. friendly staff 2. pool table 3. Secure 4. clean 5. close to everything
Accommodation location is very convenient, room quality is excellent and the halls are quiet. Staff are friendly and welcoming; great overall experience - solid 9/10
It's good.The receptionist are all very friendly.
Good living experience， nice common room， variety social activites，cleaning environment，convenient location which closer to restaurant and shops.
Good living experience. But it should have a printer in public area!!
We are glad that you are enjoying living with Downing Students. We are currently looking into printers for communal areas so thank you for your feedback. The reception team can print travel tickets etc for you from the printer at the front desk.
I really enjoy staying at the Kingfisher, because of the course I need to move in 1 week earlier than the original contract, and the team helps me so I can move in early. Also the hall is pretty clean and there are staff cleaning everyday.
Great studios, nicely furnished, very friendly staff but not much of a social life within the hall (if you are not Asian).
The staff at the kingfisher are so helpful and one of the reception staff speaks Chinese so is so much nicer to talk in your own language. The management are lovely. There is a pool table in the common room and organized social events are happening all the time, so you can meet other students. It is always clean. Close to the Odeon cinema in Sidwell Street, a Tesco, KFC, Pizza hut and other restaurants so it is really convenient.
Thank you for your review - we are really happy you are enjoying living with Downing Students at the Kingfisher.
Love love love halls. Great room with loads of space and a nice bathroom