Woolf College Reviews

It's a bit institutional feeling, and they make you use an app to report faults that is really glitchy, and tells you to phone them most of the time, without telling you when the phone line is staffed. Room size isn't terrible but the lay out uses the space really ineffectively. The mattresses are quite rubbish. Hot water has been out all day today, in January.

No heating/hot water, sometimes during the winter. Being close to university is a benefit.

This review system doesn't show the whole story. The rooms are way too small for what you pay for and the rooms are extremely hot in the summer. The cleaning is pretty good but that's only for social areas. The hoover that was given is pretty bad which was pretty annoying. The internet is overall pretty quick but it isn't consistent and sometimes the wifi can be out for days at a time.

Reception hours are limited The building has aged at least 5 times its actual age

Not bad. I have an ensuite single, 8 flatmates. The wifi is excellent, plus wired internet in the room. Laundry is ok. Washers get dirty and have this gap where small clothes get stuck. Kitchen is cleaned every week, lots of storage space. My ceiling leaked water due to the person above me flooding their bathroom. My flatmate also had a leaking ceiling in the same place on the ceiling but caused from a pipe problem, and they came to fix it right away. Only issue with problems out of hours (at night and weekends) is that you have to call the campus security and they are sometimes jerks/nice about contacting accommodation for you. If something needs fixing or replacing they are quick and helpful. Broken chair when I got here and they brought a new one that day. My mattress is hard and old, they provide a cover that barely fits (does not completely enclose). Heating is perfect. My room appeared clean when moved in. There is carpet in the rooms.

Overall it has been a positive experience. I had problems with my mattress at first, but maintenance switched it for a brand new one. Some appliances were missing in my room on the first day, but by the second day I already had them. The carpet floor can be a bit annoying, but at least the rooms are always super warm. Heating is so good that I have never had it on full power. All rooms are ensuite, and I live in a studio room. Bathroom has good size, even though it does not have any kind of storage. The only thing is that you need to keep your drains clean, because they clog easily, but I have never had any flooding issues. Wi-Fi is always good, never not had wi-fi when I needed it, and it is quick. However, if it fails you also have wall internet sockets. Anything you need, usually, if you send an email to reception they come and fix it right away. Only bad thing: when I first arrived my room was the dirtiest room I have ever seen, so that is a thing they could get better.

Worse accommodation I have ever paid for. Nearly £8000 a year for somewhere with less quality than a homeless shelter. Not only has my room flooded twice in one year due to the terrible plumbing, the flooding caused a horrendous smell in my room that can only be described as smelling like a decaying cat corpse. During the first flood, UPP refused to send a plumber to fix the problem as it was outside of term time - leaving me homeless for over two weeks, sleeping at a friend's house. Woolf reception has the worst service known to man. The opening times are ridiculous, they start from 9-4 in the week which is no good when you have a day of lectures and a life. They shut before normal working hours finish, and have the most inconvenient lunch times (1-2) so you can't even collect your post during lunch hours. The washing machines are ridiculously expensive, costing nearly £10 a time if you need to do two washes. That is if you're lucky enough to use them before they go out of service.

DO NOT LIVE HERE!! luxury prices for below average quality, prices go up every year and they treat you so badly, NO SIGNAL/3G inside flats, poor wifi connection in flats, they claim both of these are due to woolf location on the campus but for £7000/year thats not a good excuse, hot water is constantly not working for 24 hours at a time, noisy blocks as walls are super thin and staff take months to listen to complaints; they even didnt want to call out a plumber when my flatmates floor flooded due to upstairs blockages until we said it is illegal not to do so, no study space only a common room with 1 computer despite them claiming woolf is a "study/academic environment", small kitchens for 6 bed flats with one cooker between you all, small rooms in comparison to what else you can get on campus for the money, cleaner comes once a week but only is allowed certain amount of time for each kitchen and so is often not very good, I could go on and on......

Very cool and good rooms with all basic facilities in them.