How do you rate Belaton House?

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Belaton House

What are the top reasons for choosing Belaton House?

We spoke to The Student Housing Company to find out more:

1. It’s just a five-minute walk from the University of Bournemouth Lansdowne Campus.
2. It’s close to the main town centre, giving you easy access to all the shops. 
3. The building offers a variety of exciting social spaces, including; a cosy cinema room, communal kitchen, common room, games and piano area, tv area, and a sunny outdoor courtyard.
4. You’ll have access to their on-site gym facilities which are kitted out with all the essentials.
5. There’s on-site laundry facilities, bike storage, post and parcels service, high speed wifi, as well as an on-site maintenance team.
6. Their friendly and attentive staff are available day or night to help with any needs you may have.
7. You’ll have access to regularly planned social events. 

Rooms:

Belaton house offers an excellent variety of stylish en-suite options, perfect for both those who enjoy a social living experience and those looking for a bit more privacy. Options include studios, 2-bedroom apartments, and cluster flats with 5-8 bedrooms. 

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Belaton House

What are the top reasons for choosing Belaton House?

We spoke to The Student Housing Company to find out more:

1. It’s just a five-minute walk from the University of Bournemouth Lansdowne Campus.
2. It’s close to the main town centre, giving you easy access to all the shops. 
3. The building offers a variety of exciting social spaces, including; a cosy cinema room, communal kitchen, common room, games and piano area, tv area, and a sunny outdoor courtyard.
4. You’ll have access to their on-site gym facilities which are kitted out with all the essentials.
5. There’s on-site laundry facilities, bike storage, post and parcels service, high speed wifi, as well as an on-site maintenance team.
6. Their friendly and attentive staff are available day or night to help with any needs you may have.
7. You’ll have access to regularly planned social events. 

Rooms:

Belaton house offers an excellent variety of stylish en-suite options, perfect for both those who enjoy a social living experience and those looking for a bit more privacy. Options include studios, 2-bedroom apartments, and cluster flats with 5-8 bedrooms. 

Most helpful review

I’d say the location is pretty good it’s near the train station, Asda and near the clubs. However the whole time living there it had so many issues as in it was not finished yet. There was constant drilling and touch ups which was annoying. The gym and cinema room was a nice thing there but it constantly was closed. Oh and the constant fire alarm drills like to begin with 5-10 a week. It’s a nice accommodation overall.
Covid-19: Absolutely awful. They were demanding full pay even though most student returned home after following the government guidelines and following the actual university’s advice. They then were offering students stupid prize pools? The student housing company who owns belaton are just very greedy and do not care for their students at all. They then had the cheek to offer 50% off the rent off despite many of us have moved out left the key behind and are not using any of its services like hot water, electricity and gym etc. It is disgusting how they are trying to take advantage of student who are going to be huge debts anyway to pay rent when they are not living there due to these worldwide circumstances. A lot of people like me need our maintenance loan to provide for our families at home as they have been let off and we need it for food and bills. To conclude go to an accommodation affiliated with University themselves as they have their students best interest at heart.

Value for money
Location
Property management
Cleaning
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By member1147701
On 4th May 20

Read Belaton House Reviews


Student Review: 2 /5
By member761103 On 21st July 21

The accommodation support staff are horrendous and yes the location is good but it’s not worth the money at all. They try to trap you into inescapable contracts and do not care about your well-being. I tried to end my contract early and they said I had to find a different tenant which is completely fine but the tenant I ended up finding originally messaged Belaton House to see if there was anyone wanting to end a contract early and they said no. They actively tried to avoid me ending the contract even though another person wanted to take it over. AVOID AT ALL COSTS.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By member761086 On 20th July 21

A visually appealing building and halls. Standard rooms are very small and cramped. Before arrival room wasn't clean properly and my belongings from the previous year were moved without my permission even though I was told they would contact me when I had to move my things. The quality of the room and Kitchen are great when it's cleaned properly. The building is near the train station, Asda, Coop and a bus station - Location is not an issue Most of the management team are friendly and get the job done. Had an issue with the internet wired connection and they did nothing to help out. 3rd Party company, understandable but when it's taking months for them to come out and fix an ethernet box then there is a major problem. Unable to complete university work and had to locate back home because of this. Social spaces are available and are good but with COVID rules, there isn't much hope for regular use, especially the gym

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By member861081 On 20th July 21

One of the worst student accommodations in Bournemouth, rooms are very cramped and overpriced. Flat wasn't cleaned prior to arriving. Was run like a prison during COVID rules. Staff are nice but management don't care about any of your problems at all. We had a sofa break and they didn't fix it for 7 months despite reminding them constantly. I stayed in Home Park previously, which is cheaper and 100x better.

Value for money
Location
Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 2 /5
By member961077 On 20th July 21

I lived there fore 2 years…The building is visually appealing and the first year started off well initially. However, the staff will enter your flat/studio at any time of the day without knocking; this happened to me multiple times. When I reported this issue, the apologies were lacklustre and insincere. There was little done to ensure it wouldn’t happen again. Complaints seemed to irritate Management as well and the way the pandemic was handled was horrible. There were a few members of staff that made my time staying a bit better.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belaton House
On 23rd July 21

Hello.

We really appreciate your open and honest feedback. This is invaluable to us, thank you. It’s great to hear that you chose to stay with us for two years.

Throughout the year our team will need to carry out planned maiantance within flats, bedrooms, and common spaces along with any maintenance issues reported by our students. This is to make sure we are always keeping all our students and team safe. Our team should always knock on a studio or bedroom door before entering. If on this occasion this didn’t happen, we are really sorry.

Many Thanks.

The Belaton House Team


Student Review: 4 /5
By member961074 On 20th July 21

Belaton House is a good location with quick access to the town centre, train station and university. The management team are excellent and provide help when available.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belaton House
On 23rd July 21

Hello.

 

Thank you for taking a moment out to leave us a review.

It’s really nice to hear that the location of Bealton House was a plus point of your stay. Thank you for your kind words about our Management Team. We are happy  we were able to help you when you needed us.

Have a great summer.

 

The Belaton House Team

 


Student Review: 2 /5
By member853553 On 19th January 21

I’ve lived here for second year and now third year of uni. The building looks so nice on the outside and the colour schemes inside make it look so nice and modern. This is a complete rouse for the shambles of a place that it is. For starters, staff will walk into your flat/room unannounced at any given moment at any time of day and night. The latest time someone randomly walked in to do a check on a flatmates room (they were away) was 11:30pm and I was in the lounge - no knock, no hello, just walks straight in and past me. The cinema room and gym that entice many to join in the first place were always being closed for this that and the other before covid. During covid, they are just constantly closed. When the pandemic started, they really didn’t want to give any money back, despite the students not being present or able to get back during lockdown. It’s disgusting. Also, the number of times that parcels etc get lost due to the failed mail system they have going is laughable...

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belaton House
On 16th June 21

Hi there,

Thank you for your honest feedback and it’s great to hear you’ve re-booked with us for a third time.

We have essential maintenance that our facilities team are required to carry out throughout the residence, including communal areas and rooms. Our team are required to clearly knock before entering any flat. We sincerely apologise that on this occasion , that was not the case.

We do from time to time experience maintenance issues in our communal areas. We react as quickly as possible to rectify these issues and work very closely with our contractors to ensure any work is completed swiftly and safely.

Throughout the pandemic, we have been following the guidelines set in place by the government which did result in the closure of our communal areas. These closures were continually reviewed with the safety of our residents and staff in mind. For the lockdown period from January through to February, we offered our residents a 50% discount for 6 weeks that were unable to return to Belaton House.

We hope this provides further clarification.

Many thanks,      

The Belaton House Team


Student Review: 3 /5
By member1147701 On 4th May 20

I’d say the location is pretty good it’s near the train station, Asda and near the clubs. However the whole time living there it had so many issues as in it was not finished yet. There was constant drilling and touch ups which was annoying. The gym and cinema room was a nice thing there but it constantly was closed. Oh and the constant fire alarm drills like to begin with 5-10 a week. It’s a nice accommodation overall.

Covid-19: Absolutely awful. They were demanding full pay even though most student returned home after following the government guidelines and following the actual university’s advice. They then were offering students stupid prize pools? The student housing company who owns belaton are just very greedy and do not care for their students at all. They then had the cheek to offer 50% off the rent off despite many of us have moved out left the key behind and are not using any of its services like hot water, electricity and gym etc. It is disgusting how they are trying to take advantage of student who are going to be huge debts anyway to pay rent when they are not living there due to these worldwide circumstances. A lot of people like me need our maintenance loan to provide for our families at home as they have been let off and we need it for food and bills. To conclude go to an accommodation affiliated with University themselves as they have their students best interest at heart.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belaton House
On 16th June 21

Hello there,

Thank you for taking the time to review us.

As a new build, there were still some external grounds works taking place post check-in. Our sincere apologies for inconvenience any of this may have caused during your time with us.

From time to time, we may need carry out essential maintenance, which may result in the closure of some of our communal areas. We work very closely with our contractors to ensure any issues are rectified as quickly as possible in order to reopen safely.

Many thanks,

The Belaton House Team


Student Review: 3 /5
By member647663 On 1st May 20

I enjoyed living her except a huge problem was that the wifi and hot water was constantly going off and they have dealt with the covid-19 situation terribly.

Covid-19: They have not been honest from the start, constantly offering things than changing their mind. Trying to bribe us with a free stay in a University accommodation in another country for a week next year except who knows if it will be safe to fly by then! Also putting us all in "draws" to win tickets to the Tokyo olympics instead of offering us something practical such as money off.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Belaton House
On 16th June 21

Hi there,

Thank you for sharing your open and honest feedback. We really appreciate it.

From time to time, we do experience technical difficulties. Once we are made aware of any Wi-Fi issues, we will contact our Wi-Fi provider ASK4 to investigate what the potential issue is. We will work with ASK4 as quickly as possible to get any issue rectified. If it’s an issue solely in your room, you can also contact ASK4 directly using the information on the ASK4 app.

If you have any issues with Wi-Fi, water or any general maintenance, our team are on hand 24 hours a day, 7 days a week at reception who will be happy to help.

Many thanks,

The Belaton House Team


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