I've been having nothing but a fantastic experience staying at the The Costume Store. The rooms are clean and well-maintained, and the staff is always friendly and helpful. The location is perfect since right next to the building you can access the tube. Another thing I love about this place is how the staff often organizes fun activities for us to participate in. Overall, it has been a great place to live in, and I would highly would recommend it to other students.
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I've been having nothing but a fantastic experience staying at the The Costume Store. The rooms are clean and well-maintained, and the staff is always friendly and helpful. The location is perfect since right next to the building you can access the tube. Another thing I love about this place is how the staff often organizes fun activities for us to participate in. Overall, it has been a great place to live in, and I would highly would recommend it to other students.
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Great place with a safe neighborhood
price of rent is expensive comparing to real central London zone one accommodation. Bad location, long travel time.
I like the people here, it’s quite close to the central line station so thats very good and I enjoy the events hosted
The accomodation itself is very convenient, well organized and everyone is genuinely friendly however, the location is relatively far which makes commuting very expensive and time consuming.
Costume is overall a safe space for a newbie! Specially for international students. When you come in with a positive mindset, you’ll find everyone and everything great here. The only thing I feel is that, it’s 60min far from my college of study. I can totally recommend this place to a friend.
The Costume Store is a suitable option for students. It offers a social atmosphere with generally good conditions. However, there are occasional technical issues with the WiFi and the kitchen facilities. The location is somewhat distant.
The building looks fairly new, the room and kitchen are well-equipped (induction hobs even!). The best things in the area though are tesco and the tube station, go no further than that.
Overall, my experience with living in The Costume Store, has been wonderful. It is nice to have my own space to sleep and to shower, but I also enjoy being social in The Common Room. The social spaces are sometimes quite loud at night, and it feels like the people do not want to invite others. But it is a great location next to the tube and central line.
If you don't mind smaller rooms and more rural areas then this might be for you. I have to say it could have more greenery around, a park, or at least a tree. The building is kept clean.
Convenient location with a tube just outside the accommodation entrance, might be far to travel for students of Camberwell and Wimbledon as sometimes walking to the stations take time. Lovely courtyard and big social spaces.
Overall, being an international student living at this accommodation, I would say this place is all right. The kitchen and bathroom utilities are up-to-date and modern. But one of our refrigerators wasn't working, and the other was always getting too cold. This stuff is nice but isn't great when a problem comes up. They rely on you to report it through an app, then eventually, they will assist you. Some things may break and it does take staff some time to resolve the issue. once my heater was broken in January, I went to them three times with the same issue, they finally got maintenance to come up and look at it. And all maintenance offered me was a fan, to help "circulate the heat in the room"? And sometimes the lift breaks so it sucks if you live on the 12th floor, and have to walk up those stairs. But if that happens, they do give you a 50/100 pound voucher to be nice. The area is all right. transportation is a minute away from the accommodation, and living here is durable.
Met so many other people from different courses, probably the best way to socialise and find your people💕 So glad I found my closest friends here!
I've been having nothing but a fantastic experience staying at the The Costume Store. The rooms are clean and well-maintained, and the staff is always friendly and helpful. The location is perfect since right next to the building you can access the tube. Another thing I love about this place is how the staff often organizes fun activities for us to participate in. Overall, it has been a great place to live in, and I would highly would recommend it to other students.
I’ve really enjoyed staying in The Costume Store so far, it’s been such a friendly and enjoyable experience and all the staff are super nice and quick to help! I’ve gone to societies with people from my accommodation and have done so many things with the friends I’ve met here
The best part is how close it is to the tube station and you can get into central London in 20 minutes. The communal areas like the kitchen just get so dirty and with 8 people in a flat it's hard to keep up with being tidy. I've been at other accommodations and once a week a cleaner would come into the kitchen and do a quick tidy up and it helped so much however this isn't done here and it gets so unhygienic with flies and rubbish everywhere.
The location was quite far from LCC (Elephant & Castle), but given that the rent is low, all in all it was a good choice to stay. The room was well-designed and fit for studying.
Overall, this is a good accommodation for connections to central London, the tube station is excellently positioned. Although, the area lacks in things to do in your immediate area however the transport links make up for this as it's so quick to get where you want to be
The accomodation is super close to public transport and well suited for travelling to my university - only takes 20mins on the tube, and frequent surrounding buses give me lots of transport options. The area has two good supermarkets and everything needed is around 10-20mins via walking/bus rides. The room is very nice, although it was not clean when I arrived, and the bathroom is kitted out to a sound level. There isn't a large amount of bathroom storage and although I have a nice view, the constant construction noise can make it difficult working during the day, and sleeping at night. The common room is great, I enjoy my time there a lot. Unfortunately the TV has broken multiple times, several of the washing machines have broken and both of the lifts in my building have stopped working, so I have to take 30+ flights of stairs to get in and out of my apartment. It makes it difficult coming back from a busy day or simply having to grab some quick groceries/do laundry.
Solid accommodation, clean enough (but not to a particularly high standard) and well-equipped rooms and kitchen. Issues with the elevators and washing machines though that are not always quickly resolved. UAL did well to hold a lot of social events to help us get to know our flatmates. The local area is pretty uninteresting - there are two grocery shops right next door, and a few takeaway options, and the Underground station is right across the road as well - but that's it. No bars, pubs, restaurants or anything mildly interesting is within walking distance, however it is helpful to have the train station right there.
I very much like costume store and my experience living there, it’s a clean, modern building with nice social areas. My only main issue is the area it is in, I don’t feel like it’s safe enough even though the building is close to the tube station I had many examples when I felt in danger after 9pm.
The accommodation is amazing at dealing with problems. The room I’m in is spacious and comfortable .
It’s a friendly accommodation. It’s also very safe and secure. The rooms are modern and have just enough space. Overall great place
The studio that I lived in had great space for storage, moving around. I would say the ventilation in the room needs improvement but the staffs have been very helpful in sorting maintenance and management problems.
I lived there during covid so I expect my experience was especially bad because of this. Overall, the accommodation was alright, but staff weren’t strict enough with no partying/drinking/smoking rules and students were often doing this in my flat even though I told them I really didn’t want them to. Would have been great if staff could have stopped this.
For my stay over the last 2 years, this accommodation has served me well as my home, although there’s been some issues with things like the lift breaking. fire alarm drills going off at 3 am my mail going missing. I made this place my home and I always felt safe which is what’s most important.
The staff is not as friendly as I imagined but it’s overall an okay accommodation
DON'T EVEN THINK ABOUT IT. Sleepless nights are waiting for you, with primitive adolescents who only shout in the common garden until the morning, those who party in your next room because there is no soundproofing on the walls and those who play ball until the morning on your upper floor. Oh, not to mention those who smoke weed all the time downstairs. NO, DON'T DO IT.
The place isn’t the best but it’s okay. Worst thing is the fact you will have no independence! The security won’t let u bring visitors past 10pm unless u signed them in before. Even if it’s a family member. You always need to prove u live there by showing ur keys. Honestly, if you want to come to uni for some independence don’t come here. You will be treated like a baby.
It is not possible to sleep at night because of the noise of the courtyard. Since they do not apply the rules in this regard, you have to constantly call the reception by phone. I couldn't sleep peacefully for a single night because of the people shouting until the morning.
Not near anything except a tube and a gym. Rooms super isolating especially when it’s warm you have no where to go and don’t get any sunlight in your room. Basically every kitchen is dirty no matter what flat your in there is always someone disgusting. Was told two weeks before moving in we have a rent reduction because of building works on the whole year. Leaving people no time to find somewhere else to live. Drilling into your walls at 8:30am super loud drilling clanking and shouting all day as you can hear everything in the courtyard. Consistent fire alarms even had one at 1am with no apology and it was in our rooms so super loud and woke everyone up. Building construction to block all of our windows leaving us in little dark rooms. Do not stay here as they might only tell you two weeks before about another rent reduction.
The accommodation is really safe has a proper and very helpful reception available 24/7. The location is very great nearby tesco and tube station is just next to the accommodation.
If you are a POC, be ready to be constantly questioned on whether or not you live there by racist reception workers who will claim that you don’t. Avoid the Costume Store at all costs, terrible wifi, incompetent reception workers (not all of them), and fire alarms accidentally going off repeatedly in the middle of the night.
I have lived in the costume store for two years already and have just accepted my offer to live my third and final year there. I love the accommodation, I was also apprehensive at first reading all the bad reviews when first moving there. However,I've not found it a terrible experience at all. of course it has its ups&downs but you are going to at any accommodation. Management are really helpful if you ever have any problems regarding anything, that being rent, flat mates, maintenance help, they always get to the issue. I love the location as it is directly opposite North Acton tube station &also a bus stop right out side. It may not have nightlife on the doorstep but you're never far from it, and of course the night life in the accommodation is good as if you do fancy doing something there are usually flat parties going on somewhere.I do love a take away and there is Dominos, McDonalds etc next door. Also Common room is a brilliant space and events are held there every week, most days
If you can help it don't bother wasting your money in this place. The management is terrible, they won't fix most things and will charge you for it anyway. Almost all of the staff can't speak English and do not understand anything you're trying to say. Rooms and kitchens aren't too bad to be fair apart from the ridiculous amount of picky inspections that I feel like I'm in military training again. Don't even think about using the car park over night, apparently no one is allowed to use it. Why? I don't know but isn't the whole point of a car park to be able to keep your car safe overnight? Apparently not. The only good thing is there is a tesco, sainsbury's and asda close by with other fast food shops like domino's. There's a common room with sofas and a big TV but hardly anyone goes in there. The washing machine and dryers are expensive if you're doing regular washing and most don't work.
WiFi is awful, drops out several times a day. Accommodation is not secure, my £3000 bike was stolen from within their "secure bike storage". Location is very far and inconvenient, taking 2 hours to get to central London during tube strikes. Mixed Imperial / UAL leads to a poor social environment. Construction sites on all sides, starting at 6am, waking everyone. Accomodation have finally admitted this is an issue and started giving out ear plugs just so we can sleep.
Value for money; ha there is literally nothing worth the price of the most expensive dorm with Ual. You will most definitely pay more than what you get from student finance. For that expensive price you will get, four LOUD construction sites outside your window working from 7am to whenever it gets darks, picky inspections every month that force there to be no evidence of people living there, horrible maintence that refuse to admit blame on things like washing machines breaking down mid-wash, carpet bugs etc, a really uncomfortable mattress that you will need a topper for, no cleaning products and a really bad henry hoover and mop with no bucket. Convinced yet? If i was to list anything good, it would be that it’s next to a train station and a small tesco and asda. There is a common room and if you go to the parties on the first day it’s quite good as everyone’s new. however if you move in later, everyone can be quite cliquey and if you’re awkward, it’s really hard to make friends.
I wish I could give 0 star! Before i moved in, I doubt about the reviews, but after living here for a year. I would definitely say this place has earned their terrible reviews for reasons: too expensive, endless kitchen inspection, and poor management. Moreover, you have to pay for everything unfairly even though its caused by some one else. My advice is DONT live here, you can find somewhere better.
Bad manager but have big common really room,although the parties the hold are a little boring but not bad The environment is clean here but just has a small tesco close here not very convenient but has a tube station just in front of the hall.
Very far from uni. In the middle of nowhere. Nothing to do in surrounding area.
Where do I begin... Basically just don't live here; it's the closest UAL hall of residence to Lime Grove but Acton itself is not nice. The only positive is it's close proximity to the tube and Tesco. The management team are unresponsive to any messages or complaints; I had an issue with a bad draft from my window which they refused to even come and look at. You also have kitchen inspections once a month that are extremely picky: essentially you are expected to live in a museum and if you don't you get charged for a cleaner. Then there are the room inspections each term which are always on the week of deadlines which when you do an art course which requires for you to use your desk almost constantly is a major hassle. I have been failed for an inspection because I refused to move my Uni work from my desk. The rooms themselves are cheaply built and uncomfortable, I had to buy a separate topper for my mattress as it dug into me, and many of my flat mates had to do the same.