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Most helpful review

My experience at Swanston house has been amazing so far. From the moment I entered the building, all the Pride flags made me feel extremely safe and at home. MK has been tremendously sweet and helpful. She’s made me feel very welcome and cared for. There was a Grilled cheese and cartoons breakfast held by her on the first morning i moved here which helped me make friends on literally my first day in Belfast. Being able to talk to people and hang out in the common room has kept me sane, since this is the first time I’m living without my parents, so I’m deeply grateful to MK for it. There’s been so many cool events since I’ve come, which really helps me spend quality time with the friends I’ve made in the building.

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By member1288642
On 4th July 23
verified Verified student
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Belfast Hall Rankings


123 York Street #1
LIV Student Belfast #2
Swanston House #3
Great Patrick Street #4
John Bell House #5
Aster House #6
Little Patrick Street #7
Dalriada Student Village #8
Elms BT9 #9

*Minimum 10 reviews required to be ranked.


Most helpful review

My experience at Swanston house has been amazing so far. From the moment I entered the building, all the Pride flags made me feel extremely safe and at home. MK has been tremendously sweet and helpful. She’s made me feel very welcome and cared for. There was a Grilled cheese and cartoons breakfast held by her on the first morning i moved here which helped me make friends on literally my first day in Belfast. Being able to talk to people and hang out in the common room has kept me sane, since this is the first time I’m living without my parents, so I’m deeply grateful to MK for it. There’s been so many cool events since I’ve come, which really helps me spend quality time with the friends I’ve made in the building.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1288642
On 4th July 23
verified Verified student
Read all reviews

Q&A


Q
Where is closest bus stop to queens please?
By member1291128 On 14th September 23
Q
Is there any parking onsite or close by?
By member490588 On 30th August 23
Q
What mattresses do you use? And is there an option to swap the mattress for one I bring with me if I can't cope with it? (I have a very bad back). How far is the nearest swimming pool to Swanston House? Do you get many post grad students living here?
By member1264846 On 11th December 21
Q
Hey, is it possible to have guests stay for like a week or two, while living in your accommodation?
By member1051765 On 23rd October 20
Q
Do you cater for students that may have a child ?
By member446865 On 20th March 20
Q

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Read Swanston House Reviews


Student Review: 4.7 /5
By member991534 On 24th September 23 verified Verified student

Great place to live, very friendly and helpful staff and I love the cinema room, courtyard and vending machines with bottled Starbucks! Super cute rooms cleverly designed for storage space. Great location in the city centre, pretty close to city hall. I love being close to lots of shops, restaurants, cafes ect and a 20 minute walk to Queens university and botanic gardens.

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Student Review: 4.3 /5
By member690966 On 10th September 23 verified Verified student

Lokesh Gehani Pretty chilled atmosphere and good vibes all round, love it already.

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Student Review: 5 /5
By member590937 On 9th September 23 verified Verified student

Lokesh Gehani has helped a lot for check in a lot even after 12:00 am. Im very appreciate for his kind help.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.6 /5
By member1290855 On 7th September 23 verified Verified student

loved my stay here, made particularly pleasant by the reception staff, especially M.K 💗🎀

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Student Review: 4.6 /5
By member1190703 On 2nd September 23 verified Verified student

I had a great stay at Swanston house, great location. MK and Louise were extremely helpful during my stay.

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Student Review: 4.1 /5
By member890677 On 2nd September 23 verified Verified student

Tran, Lokesh and Niamh esp. are v nice! Love the location but price is meh

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Student Review: 4.3 /5
By member790676 On 2nd September 23 verified Verified student

Friendly staff, especially the night staff and always willing to help.

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Student Review: 5 /5
By member590674 On 1st September 23 verified Verified student

Good good good good good good good

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Student Review: 5 /5
By member790673 On 1st September 23 verified Verified student

Reception team were engaging, Lokesh was quick during our inspection.

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Student Review: 4.4 /5
By member690661 On 1st September 23 verified Verified student

Living in Swanston House has been one of the best decisions I have ever made. It has a great location and the rent is reasonable especially in this current economy. The staff are always exceptional at helping out any problems that you may face, which is not just limited to anything related to the property! I remember when I was struggling with some personal issues, I could always reach out to the staff and they would do their best to help me. My greatest thanks to all the staffs in Swanston House especially MK who has been great help this academic year.

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Student Review: 5 /5
By member1090462 On 25th August 23 verified Verified student

The service in swanston house has been amazing so far. One of the staff I knew is Lokesh Gehani, he has been helping me out a lot.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4 /5
By member890461 On 25th August 23 verified Verified student

Overall my experience in this accommodation was good the location is great and I would recommend this place to other students who are looking for an accommodation in Belfast.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.4 /5
By member488894 On 11th July 23 verified Verified student

Good management - good attention to the happenings around the property, ensuring the safety and preventing entry of non-residents.

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Student Review: 4.3 /5
By member688682 On 5th July 23 verified Verified student

I really loved my time here it being a modern accommodation and being very centrally located within the heart of the Belfast City Centre. The residential team was always very helpful. MK in particular has been very helpful in times wherein I was facing a welfare issue. She handled it pretty well and also helped me switch rooms very conveniently. Also the entire team as a whole was always prompt in resolving any other issues so I’m very grateful.

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Reply from Swanston House On 5th July 23

Student Review: 4 /5
By member688643 On 4th July 23 verified Verified student

I am really excited to be here in Swanston House. And I am specially grateful to the crew at reception for being charming and extremely helpful with all questions I had. I would like to highlight MK and Tram for all their support and for making the best social events so far. Thank you so much you all for having me here <3

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Swanston House On 5th July 23

Student Review: 5 /5
By member1288642 On 4th July 23 verified Verified student

My experience at Swanston house has been amazing so far. From the moment I entered the building, all the Pride flags made me feel extremely safe and at home. MK has been tremendously sweet and helpful. She’s made me feel very welcome and cared for. There was a Grilled cheese and cartoons breakfast held by her on the first morning i moved here which helped me make friends on literally my first day in Belfast. Being able to talk to people and hang out in the common room has kept me sane, since this is the first time I’m living without my parents, so I’m deeply grateful to MK for it. There’s been so many cool events since I’ve come, which really helps me spend quality time with the friends I’ve made in the building.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Swanston House On 5th July 23

Student Review: 5 /5
By member1087761 On 20th June 23 verified Verified student

Excellent staff support with very prompt response and nice attitude

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Swanston House On 5th July 23

Student Review: 4.7 /5
By member487708 On 19th June 23 verified Verified student

The place is amazing! Feels like home atp. Shout to the crew for treating us like family (special thanks to MK, Stephan, Elliot, Tram and ofc Swanny <3 )

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Swanston House On 5th July 23

Student Review: 4.9 /5
By member487659 On 18th June 23 verified Verified student

It's a nice experience to live here. The location is also perfect to go for grocery shopping and everything. The management system is also so good. And the staffs are so friendly and helpful. Specially MK, she is so nice and helpful. Her behaviour is so good and nice.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Swanston House On 5th July 23

Student Review: 5 /5
By member1087658 On 18th June 23 verified Verified student

Swanston House is really nice place for students exactly at the heart of city centre. All the staff are really nice and friendly. Especially, MK is my favourite here. She is super friendly, nice and helpful all the time.

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Reply from Swanston House On 5th July 23

Student Review: 4.4 /5
By member483941 On 11th April 23 verified Verified student

a great experience to move in with friends and meet new people through the fun events planned by the staff!

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Reply from Swanston House On 5th July 23

Student Review: 4.6 /5
By member1383927 On 11th April 23 verified Verified student

A comfortable and nice living experience with a kind and super helpful staff ^^

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Reply from Swanston House On 5th July 23

Student Review: 3.9 /5
By member670159 On 19th July 22 verified Verified student

Staff were lovely and always helpful. Unfortunately I have been charged for damages that were not mine on departing my flat, because of this I do not recommend

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Student Review: 3.7 /5
By member1170117 On 18th July 22 verified Verified student

Swanston house has an amazing location in the city centre near bus stops that can take you to either uni. The staff are incredibly friendly and welcoming. I stayed in a studio costing (£6500 for 44 weeks),I think this price is too high for the room I received. I had no working oven for 9 months even though I voiced my complaints many times. When I moved in, the room had not been cleaned and the manager was so embarrassed I was given a £30 gift card for my troubles but still expected to clean the place myself. I had regular problems with the shower and other drains clogging and spent over £70 whilst living there on drain unblocker. During hotter months mold around windows was another problem which didn’t seem to concern staff. Someone was able to break into my room even though it was locked and double bolted, staff installed a security chain, but I didn’t feel safe for the rest of the year. I found out the safety chain didn’t meet student roost fire safety regulations upon moving out.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 4.7 /5
By member1168090 On 12th April 22 verified Verified student

Swanston House was the perfect choice for my first year in Uni in Belfast. Its in the city centre and so you've got everything around you. Queens is a 20min walk or a 5min bus ride which isnt too bad. Ensuite bronze rooms are a decent size. The kitchen is better than Elms BT9 as you only have the share with 5 others. Everything is modern in the building and the staff are great. They do movie nights roughly 3 times a month so you can make friends and other social events, eg a hot chocolate station or tote bag decorating once to twice a month. You feel very safe with there always being someone at reception and the key card system. The only reason im not staying on is that now Ive been in Belfast for a year I found a house closer to Queens to share with friends for much cheaper. If you're looking for the convience of all your bills in one, being in the city and the safety of being in an apartment complex and youve got the money to spend, Swanston is perfect.

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Student Review: 3.7 /5
By member665940 On 2nd February 22 verified Verified student

Our flat unfortunately had no hot water and was not fixed until 17 weeks after first communicating the issue to reception. There was a severe lack of communication during this period. We were offered very little compensation compared to the price we paid for the year when the issue was eventually resolved. Furthermore 2 staff members entered our flat without notice or permission and gave no explanation of why they came in. Again, little was done to investigate this matter which was disappointing.

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Reply from Swanston House On 5th July 23

Student Review: 4.9 /5
By member464716 On 7th December 21 verified Verified student

I have loved living at Swanston House this year, the staff have made it a really welcoming place to live and I have enjoyed taking part in the events such as the bauble decorating today and chatting to Ellie who has made it really fun and easygoing :)

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Student Review: 5 /5
By member464709 On 7th December 21 verified Verified student

There’s not really anything they can improve upon. All the staff are so lovely, and run events for us. In particular Ellie and Lauren. The night staff are great too!! Love this place so much I stayed 2 years in a row. Would definitely recommend :)

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Student Review: 5 /5
By member461632 On 10th August 21 verified Verified student

Swanston House is amazing. It has been my second home for two years. The staff are so friendly especially 'Nina'. She helped me a lot to choose the best room for me which helps me to settle faster and never felt homesick. It has been really a good experience with Swanston house as it has the best location in the city centre and awesome staff.

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Student Review: 5 /5
By member1161253 On 22nd July 21 verified Verified student

Swanston house really was a home away from home! The staff never failed to go above and beyond to make my stay the best possible. The facilities were top class and swanston house is by far the best location in belfast city Center with everything on your doorstep.

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Student Review: 5 /5
By member550076 On 27th July 20 verified Verified student

Swanston House is amazing, i have had nothing but wonderful experiences with them. The team who work front of house are so friendly and helpful. They will always say hello and are constantly smiling even through this pandemic!! I

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Student Review: 4.1 /5
By member448179 On 14th May 20 verified Verified student

It's a beautiful building and I felt like it was a lot better than the new queens elms accommodation which I stayed in last year as that accommodation was all white and it felt a little bit prison like. The staff here are wonderful and always ready to help and the common room was great. My room was great, I had a big wardrobe which was a huge upgrade from my queens room. However, I stayed in a studio room, which was great, on the ground floor but if I had the choice I would have never stayed on that floor. Almost every night people would be coming home from nights out and they were so loud. I would frequently have people banging on my door and screaming at all times of the night and I was very thankful that I could lock my door from the inside. So I would recommend a studio room, but absolutely not on the ground floor!

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Student Review: 4.6 /5
By member743544 On 13th November 19 verified Verified student

Swanston House is brilliant for the location and is the closest accommodation to the city centre, you really can’t get any closer. This makes having a job in the city centre/Victoria sq. so much more accessible and easier. I couldn’t commend the staff of Swanston House anymore! Each member brings their own personality to the table and every one of the is committed to ensuring this student accommodation is home. The events at Swanston are brilliant and make is easier to socialise with a variety of students outside your flat which is perfect if you live alone in a studio, like I do. I really couldn’t recommend this place anymore for any of your years of undergrad or postgrad studies. Thank you SH.

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Student Review: 4.4 /5
By Member2527 On 10th November 19 verified Verified student

I’ve had an amazing experience at swanston house! The staff are so lovely and welcoming and the facilities are brilliant - would definitely recommend to any student looking for a place to live.

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Student Review: 4.7 /5
By member643398 On 10th November 19 verified Verified student

Best location, amazing staff&activities

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Student Review: 5 /5
By member1043379 On 9th November 19 verified Verified student

The perfect halls for any and every student. All you need in one place and staff so friendly they become family

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Student Review: 5 /5
By member543378 On 9th November 19 verified Verified student

It a home away from home with the most friendly staff !

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Student Review: 4.4 /5
By member1243376 On 9th November 19 verified Verified student

The first day I got here, I was greeted lovingly and with open arms. I love the staff and the possibilities that are offered in swanston. I've recomended it to countless of my friends

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Student Review: 4.4 /5
By member1243225 On 6th November 19 verified Verified student

Great place to live as a student

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Student Review: 5 /5
By member1341462 On 15th August 19 verified Verified student

Great place and really enjoyed my time there

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Student Review: 4.9 /5
By member1238378 On 23rd May 19 verified Verified student

Swanston House has made my uni experience amazing! The location couldn't be any better and the facilities are unreal. All the staff are so incredible! They always plan great social events and are extremely friendly and helpful.

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Student Review: 5 /5
By member437322 On 24th April 19 verified Verified student

New, modern, clean, fantastic staff

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