The Glasshouse Reviews

Would not recommend for students. i'm now a third year living here and cant wait to leave and never return. Very poor wifi, turns of every 15 minutes. No common room for students to interact like any other student accommodation. Water always turns of resulting in cold water continuously. Not to mention the washing area, the price is ridiculously high, with machines either broken or take to much money. Considering we are third year students we haven't received any discounts. Within our flat we easily have a maintenance worker every week sorting some sort of issue out within the flat with it being something broken or hanging of. Considered the price, you are not supplied with the basics such as a kettle or toaster. Within smaller flats the equipment is bare minimum with the oven combined with a microwave with only 2 hobs! Not value for money in my opinion at all!

Cheap and simple but with lots of space! Sharing toliets could be improved

Really clean and polite facilities

The WiFi isnt great. You can only get near 70mb if your are wired. And then you have to get lucky to get a room with working ethernet ports, as they don't repair them. And it drops out a bit. Also the washers always break and mess up your clothes, leaving them soaked and with nothing you can do. Also the price of this terrible service keeps going up and up. And when you speak to the office they tell you to call the company that runs them, and take no responsibility for it. Or social area is a myth, it's the office, with 2 sofa's. Never seen a person sitting in there.

Possibly hr worst experience living here, mainly down to the fact my flat is above planet bounce so there is constant music booming through the ceiling throughout the day, the extractor fan for the bathrooms run through my room so there is a constant fan sound, the pipes for the bathroom run through my room which constantly leak, walls are paper thin, the 'bathroom' is disgusting it's the size of an aeroplane toilet for 7 people which is a full on joke, when I arrived there was no blind and the blind have given darkness whatsoever, doors slam, not enough wardrobe space, staff usually unhelpful apart from security which have been amazing and the only pro is the location which is right in the city centre and an Aldi is a 30 second walk away. Definitely not worth the £108.. should be £90 max for the tiny bathroom and the fact I lie above planet bounce

Pros: Great location for shopping, uni etc, decent sized bedrooms & kitchen and helpful security guards Cons: Walls are super thin so can hear everything including flat next door, tiny bathrooms, expensive washing machines (compared to other halls) and they break regularly, ‘quiet time’ at night is useless and there are no recycling bins!! So much waste

Hall management/Office staff = useless & unhelpful Cleaning = Poor - stick that many students in one place and chaos, this should be taken into account - MORE bins , provide recycling bins for glass at least!!! the walls are paper thin = having to listen to the resident of the next flat on the phone/ having sex ( or both) is NOT fun!!! WHAT SOCIAL SPACES??? where the office is that is deemed social space and that closes at 6.30 WHOOP. Wifi = SLOW Safety = RUBBISH PLEASE ensure that when you 1st move in take photos on EVERYTHING - the smallest mark, as they will try and charge you for it when you move out (SCAMMMERS) fire safety = RUBBISH no extinguishers doors slam

The internet breaks far too regularly

Great location, right in the heart of the city - aldi is downstairs and tesco a short walk away and pretty close to NTU too. Rooms are massive compared to others but the bathroom is literally the same size as an airplane toilet so beware. Kitchen I had was a good size and had everything I needed, TV is an added bonus. Management were always polite and friendly, always willing to help - any maintenance problems were solved within 2/3 days after emailing them. Courtyard ect was always nice and clean, also the security men were always super nice and chatty as well as making the whole area feel safe. Would highly recommend them.

The Glasshouse is the biggest fake ever. You will have no services, high fees, the walls are transparent, you can hear everyone, and your door is not a real door (you can see outside). I do recommend this accommodation for hobos, not for students.

The people are excessively loud and refuse to keep the volume down (even at 3 am) and then they complain at other people for trivial things. flatmates are messy as well and there is always rubbish in the kitchen. The ensuite bathrooms flood regularly. The WiFi breaks periodically. The windows don't open properly. There is no recycling. The keyfob broke on the first day. The rooms have very thin walls and doors so you can hear everything.

Rooms are good size, only problem is the staff, they are un helpful and generally don't seem to care about any issues you have

Great value for money. The place to stay if you want to live right in the heart of the City. Social experience is standout, the more people you stay with the better it will be

Good value for money and great location!

The bedrooms at the glasshouse are so big compared to the uni halls

It's all amazing at glasshouse but the bathrooms are abit small! For what you pay for but the rooms are massive compared to what actual uni halls are like!

Great atmosphere with really friendly staff.