Market House Reviews

I moved here at the start of my first year into a shared flat and for my second year I moved into a studio flat. Each flat is so well furnished and decorated that it feels like a proper home. Brilliant location right on the high street and close to both universities. Me and my boyfriend are currently splitting the rent of a gold plus studio. Rent is paid by the room, not by the occupancy making it so much cheaper. Bills are included so its really easy to sort your finances. The site is impeccably maintained by the wonderful cleaner Karen. There's a brilliant maintenance man called Ken who fixes any issues really quickly. The staff in the office are wonderful too. Shaina makes a huge impact to life at Market House and cares for the wellbeing of the tenants. She puts a huge amount of effort into making it feel like a commuity and comes up with ideas for events for tenants to meet each other. I truely consider her a friend now due to the support she has given over the last two years.

Great experience so far! Loads of good points: -ideal location -the staff -other residents -regular surface cleaning(I think daily) and taking measures for covid safety -competitions Etc On the flip side -it's a little more expensive (but you knew that already) -fire alarms atleast once a month outside of weekly tests (...guilty that one time) Usually if there's something going on,they'd tell us in advance. For example,we were told about a few days before hot water went out,for maintenance(and other things included in the contract). Speaking of contract,be sure before signing. Some,if not all halls(private or uni) allowed students to not pay for the first term if they were away. To my knowledge,Market House has done that as well,but I am not sure about those who were here first term,left for Christmas and were unable to come back for 2nd term because of uni guidelines. If you have doubts,ask email or phone them. And when you get here,make sure to take advantage of what's available.

Worst Accommodation in Newcastle; I was unable to access my room on the day of arrival, Constant Fire Alarms, and VERY LOUD during Night time

Nice accommodation and very central. However, be warned that many of the rooms do not have opening windows and this is not stated before you arrive. This is real issue as only air you get is recycled through the vents and often smells as it has been pumped through several rooms. The pump in the ceiling is also very loud at night so please be aware of this. One of main disappointments with Fresh Student Living (the manager of this accomodation) has decided to not waive the last rent installment during the time of Covid-19. I feel disappointed with the company and feel this shows the true ethics which seem to be profit over wellbeing.

I didn't have 'a hall' but in order to progress in this review I had to write something.

Save yourself and don't book market house. Its like a show room, looks good and nothing works. The fire alarms are dodgy meaning in 2 months we had over 50 alarms go off, some lasting more than 2 hours. It means that there's a slower reaction time now from the fire department, putting the students at more risk. When we moved in, it hadn't been fully cleaned - bin bag full of glass bottles and other rubbish in cupboard from previous tenants. Our TV in the kitchen hasn't worked once since moving here. 2 weeks in were told that by '24/7 security' it means you can ring someone who will take an hour to respond to any issue. Hot water went off for 4 days. Barely any communication from the team, the first 2 days, we were left in the dark 'social calendar' only properly started a month in by which time most people had made friends and it felt awkward going to 'friend speed dating' I feel like Danielle and Lucy have lied to me and everyone else. DON'T BOOK MARKET HOUSE