Urbanest King's Cross Reviews

This place is not worth the money. Don't hire room cleaners from CABENCO because they steal from you. Wifi is VERY bad, it stops working every hour or so. Very disorganized package management.

I had the worst experience of my life in Urbanest. I asked them to move my clothes from one room into the new room (which I would have done myself, but they wouldn't let me up a day early) and they said ok. They ended up losing/stealing thousands of dollars worth of items, including all of my work clothes and my laptop. They refuse to reimburse ma and answer my calls and they still say that I owe them rent money. Avoid at all costs!

I’m a current undergraduate student at UCL and when I was searching for accommodation I thought I’d found the one, but that’s far from the truth. The rooms are new and the building is modern which is great but it doesn’t compensate from the fact that the management is completely disorganized (parcels will go missing some how) and the location isn’t that great, it’s quite far from the nearest train station and local shops so, if you’re going to pay up to £400/500 weekly, I’d suggest looking for something more organized and close to everything.

Unorganised management and staff. Took more than 2 weeks to get the kitchen sink fixed and water was stopped during this time. Delays in sorting the parcels/delivered goods are common occurrence. Rooms are relatively new but it is advertised better than it is in reality.

Unorganised management and staff. Took more than 2 weeks to get the kitchen sink fixed and water was stopped during this time. Delays in sorting the parcels/delivered goods are common occurrence. Rooms are relatively new and nice but it is advertised better than it is in reality.

I booked a room with urbanest and I was promised by urbanest accommodation team in case something happens with my university place I will be given back money which I paid for the reservation. Once I was told about uni decision, I cancelled my booking. From this point it's already a month and I still haven't heard anything back from them though I left few emails and calls. They just stole money so I don't advise it to students because they are cheaters.

extreme noise from railways, poor management, far from the tube

When I moved into urban nest I had some reservations as it was the first time I had lived away from my family but as soon as I arrived the staff (especially Adela and Lamar) were so helpful and really made me feel so welcome and at home. The room is spacious and overlooking a beautiful lake (you can even swim there if you book in advance) and the location is perfect. I couldn't recommend this place more!

I was really impressed by the high quality service at the reception. Adela kindly helped me to solve the problems I've encountered and I was surprised by how professional and lively Adela came accross and helped me with everything. I highly recommend Urbanest King's Cross for the standards of the rooms and quality service. Thanks again Adela for the great laughs and your kindness.

Great location for restaurants and bars, the staff is really friendly and I particularly enjoyed the conversations with Adela, who always had a friendly smile on her face.

La peor residencia de todo Londres. La habitación no está mal te la encuentras limpias cuando llegas. A partir de aquí no te limpiaran la habitación nunca, y pide productos para limpiar la habitación, que van a pasar de ti. Tienen cocina compartida, tendréis suerte si solo compartid con 3 estudiantes más, por qué si te toca las habitaciones de 8 prepararte para vivir entre basuras. Recogen solo los sábados, y limpian por encima, dejando la cocina igual de sucia. También hay que decir que dejan las bolsas de basura en el pasillo de 09:00 AM hasta las 20:00. Con lo cual gracias a la ventana que hay en los pasillos, todos los pasillos de la residencia huelen muy mal. Pero hasta el punto de marearte. Y ese olor llega a las habitaciones. Lo único bueno de esta residencia es la ubicación.

Cleaning staff stole items from my room, management has done nothing to compensate me. Overall poor management, they only care about profit and money and are totally indifferent about the students once the money has been transferred.

The management is horrific, and while the rooms are nice the location sounds better than it really is in practice and the price is simply too high for the overall package.

Poor maintenance, poor staffing, poor wifi - noisy train tracks next door

poor servicee, poor internet, poor cleanliness (room and kitchen had dirty plates in), poor communications.

The only thing I dislike about Urbanest King's Cross is the 10 min walk to the tube. Granted, it's a beautiful walk with fountains and a canal, it's still a long ass walk. Other than that, Wifi is super fast, management is great, all the common rooms are excellent and wel maintained. Good stuff.

Terrible maintenance. Too far from the tube station. No proper study space (near the reception and too noisy). Problems with basic facilities like hot water

One of the closest accommodations to the university campus with exceptional staff.