- 19 mins
- 4 mins
- 13 mins
I love living at Dun Holm House. The location is perfect, close to shops, cafes and the new business school. The building is clean, quiet and well run, with a large social space, gym and study room. The staff are extremely kind and helpful!
Durham Hall Rankings
| Duresme Court | #1 |
| Ernest Place | #2 |
| Chapel Heights | #3 |
| Elvet Studios | #4 |
| Dun Holm House | #5 |
| Houghall Court | #6 |
| Rushford Court | #7 |
| St Giles Studios | #8 |
| St Chad's College | #9 |
| Stephenson College | #10 |
*Minimum 10 reviews required to be ranked.
I love living at Dun Holm House. The location is perfect, close to shops, cafes and the new business school. The building is clean, quiet and well run, with a large social space, gym and study room. The staff are extremely kind and helpful!
Dun Holm House Information
| Telephone | 019 1300 8775 |
| Postcode | DH1 4SL |
| Top tip | Dun Holm House is close to Durham University and the city centre. Visit the website for more details. |
Amenities
This property offers CCTV, Wi-Fi, cinema, study area, games room, lounge, communal kitchen, courtyard, gym, events, on-site residents team, cycle store & laundry room. Discover more!
Popular
- Cinema
- Common Room
- Communal Events
- Gym
- Library or Study Area
Features
- Common Room
- Communal Kitchen
- Storage Units
- Vending Machines
Internet Access
- WiFi
Laundry
- Coin-operated Communal Laundry
People/Staff
- Onsite Concierge
Recreational Facilities
- Cinema
- Communal Events
- Entertainment Room
- Gym
Services
- Contents Insurance
Special Policies
- No Smoking
Study Support
- Library or Study Area
Travel Times
Dun Holm House is located a 6-minute walk from Durham Station & has easy access to bars, The Castle & Cathedral, markets, shops, & theatres.
Durham University
University of Sunderland
Dun Holm House Biography
If you’re looking for stylish en suites or studios in a great location for the city and study destinations, then Dun Holm House is the place for you! The property is located in the heart of the city close to a shopping centre and within an eighteen-minute walk from Durham University and a twenty-two minute walk from Durham University Business School.
The accommodation offers a whole host of social spaces for students to enjoy, as well as regular events throughout the year. There’s a TV lounge, table tennis, games room, courtyard, a communal kitchen and dining area, equipped gym, comfortable cinema room and dedicated quiet study room. There is also Wi-Fi, a cycle store, a laundry room and CCTV for your benefit. The helpful Residents’ Team is available to help you with any queries you have.
All of the stylish rooms come with a small double bed, a private en suite shower room, a study area and plenty of storage. Studios offer more space and a private well-equipped kitchen area, whilst the en suite rooms in shared apartments provide a wonderful community feel.
Visit Fresh's website for more information and to book your room today.
Q&A
Ask a new question about Dun Holm House
All the Answers You Need About Student Accommodation
What tenancy length do I need?
Some students choose to stay during the academic year, whilst others – particularly international students – require a tenancy that covers the entire year. You can also find student accommodation that is available for one or two terms, classified as a “short stay” on our search filters.
Should I stay in catered student accommodation?
This is totally up to you! Catered accommodation means you will be served meals at set times in a dining hall, and you’ll likely have access to fewer kitchen facilities than if you were to stay in self-catered accommodation.
What is a guarantor and do I need one?
A guarantor is a person who signs a contract to agree to pay your rent if you are unable to. Most university accommodation requires a guarantor, and this applies to both domestic and international students.
Will I need to pay a deposit on student accommodation?
Most likely, yes, you’ll need to pay a deposit. This will be refunded at the end of your stay as long as there is no damage to the room or property.
What bills will my rent include?
If you are staying in university-run accommodation or private halls, your rent should include any utilities such as electricity, gas, water, and internet. Students are not required to pay council tax, however you may need to fill in an exemption form so make sure you check with your local council.
What is purpose-built student accommodation?
Purpose-built student accommodation (PBSA) are residential buildings designed for students. They are often located close to campus, boast modern facilities, include all bills, and often have staff on site to assist residents.
Will my student accommodation be furnished?
Student accommodation is typically fully furnished. Your room should include at least a bed, clothes storage, desk and chair. You’ll likely need to bring things such as bedding and kitchen utensils, but we have a full list here of everything you’ll need.
Read Dun Holm House Reviews
Really good place to stay and perfect location to go wherever u want
Hi, Thankyou for taking the time to leave us a review. We're glad to hear that you're enjoying living with us! Kind regards, Fresh
Such an amazing place to stay! The staff are so so so lovely! The area is amazing with bus stops right outside the door, and shops only 2 minutes away. The social spaces are really convenient and nice, I just have to drag myself to the study room to do uni work rather than all the way to the library (it’s also a lot more comfy than the library!). It’s also super convenient for parking, the lift from the accommodation goes directly into the car park beneath (run by a different company). Overall an amazing accommodation, I wouldn’t change a thing!
Hi, Thankyou for taking the time to leave us such a detailed review! We truly appreciate your feedback and kind words. We're pleased to hear that you're happy with your stay with us and hope you continue to smash out that uni work! Best of luck with your degree. Kind regards, Fresh
A great student accommodation!
Hi, Thankyou for reviewing us! Kind regards, Fresh
I love living at Dun Holm House. The location is perfect, close to shops, cafes and the new business school. The building is clean, quiet and well run, with a large social space, gym and study room. The staff are extremely kind and helpful!
Hi, Thankyou so much for the review! We're pleased to hear that you love living with us. Kind regards, Fresh
Dun Holm House is a great student accommodation. It is so close to the centre of the city, and my room is cosy and warm with lots of storage.
Hi, Thankyou for the review! Kind regards, Fresh
An excellently run student accommodation. The staff are lovely and helpful.
Hi, Thankyou for the positive review! Kind regards, Fresh
A very good value for money. A few things I would change but nothing major. The staff are very nice and very efficient.
Hi, Thankyou for the review. We would love to understand more about what you would change to grant us that 5 star rating, if you're happy to then please contact our residents' team and let us know! Kind regards, Fresh
overall is good but could be better
Hi, Thankyou for reviewing us. We would love to hear your feedback, please contact our residents' team to let us know how we can improve. Kind regards, Fresh
Great accommodation, lovely gym, very spacious and comfortable, really well maintained. Would recommend to anyone who wants a first class living experience while studying in Durham.
Hi, Thankyou for taking the time to leave us a positive review! Kind regards, Fresh
Dun Holm House is great! Central location and close to bus stops so it's quite convenient. Overall a very comfortable place to live in Durham. A slight con would be the lack of accessibility for some blocks, as there is no lift for the majority of blocks.
Hi, Thankyou for taking the time to review us! We're pleased to hear that you've had a great experience living here. Kind regards, Fresh
The security at dunholm is very good, there is security 24 hours a day and also the corridors and public areas are always quiet and the fire alarm is very prompt if it goes off by accident. As an international student from China, it was heartwarming to see some New Year's card activities organised under the apartment building for the Lunar New Year.
Hi, Thankyou for the review. We're pleased that you're having a positive experience living with us! Kind regards, Fresh
I have really enjoyed living at Dun Holm House. The location is excellent as it is so close to everything and the sound proofing is truly incredible given how close we are to the centre. You cannot hear anything when the windows are shut which is a bonus. Having lived at Duresme Court last year, I would say Dun Holm house is definitely better in terms of location and management (especially the use of an app to report faults). The only issue is that the rooms aren’t very well okayed out and the space is not utilised for storage to the best of its ability, in my opinion. The fridge is a bit too small and you cannot even fit a large bottle of milk inside. If you wanted to do one weekly shop, there simply isn’t enough space. The kitchen counter is also small and the cupboards lack depth so it’s hard to store large pots/pans. There are also very small windows and the room cannot be lit with natural light alone which may be a drawback for some. Overall, I would highly recommend.
Hi, Thankyou for taking the time to leave us such a detailed review. We're glad to hear that you would recommend us to others and your feedback will be noted. Kind regards, Fresh
Positives: the bedrooms are nice and quite spacious, located right in the centre of town & near shops. Negatives: only 4 washing machines and dryers which is nowhere near enough for the amount of students that live there, maintenance can take a while, poor ventilation in the bathroom which leads to it getting mouldy very easily, parties in the communal areas over weekends leave it in a really messy and dirty state, staff do little to resolve any issues with flatmates or general cleanliness of communal areas. Overall feels like you're paying too much for what you get.
Hi, Thank you for your review, we’re happy to hear that you love the size of our rooms and the location! Our Reception staff are always happy to help you resolve any issues you may have so please get in touch with the Residents’ Team so they can investigate further. If there are any concerns about the conduct of other residents when the office is closed, please contact our onsite Security officer who will be happy to help you. Kind regards, Fresh
Great place to live - would be good if more lively.
Hi, Thankyou for reviewing us! Have you tried going to our residents' events? They're a great way to meet new people! Kind regards, Fresh
The location is good but not too much activities going on. It feels like a space for people to stay but not socialize.
Hi, Thankyou for the review. We truly appreciate your feedback, if you have any activities in mind you would love to see then please don't hesitate to contact your residents' team to see if its a possibility! Kind regards, Fresh
Security and environment should be improved a lot.
Excellent accommodation , good noise cancellation for the location
Living at Dun Holm house was a great choice and I've been living here for two years since my sophomore year. The hygiene of the common areas has always been very clean, and the service of the reception is also very considerate.
Hi, We're happy to hear that you've had a good experience living with us! We appreciate the positive feedback. Kind regards, Fresh
great overall but the layout is slightly inconvenient
I am in my third year at Durham now and I can safely say that Dun Holm House has been the best student accommodation I have lived in so far. Staff are always friendly and helpful. Any maintenance issues are resolved swiftly and with respect for your preferences within your private living space. The amenities and social spaces are brilliant and always very well looked after by the residents’ team. Overall i would highly recommend Dun Holm House for anyone looking for a comfortable and convenient place to live whilst studying at university.
It’s a lovely student accommodation with great river views. The facilities are great and new. And the staffs are very
I had a very good stay, very safe accommodation will reccommend
Great place to be in, good amenities and great staff
Good place to live, I strongly recommend it
I love it here. It’s clean and convenient to access the city centre and the staff is very friendly and helpful
Currently living in Dun Holm House after being recommended it by family. Very impressed with the spaces, my room is spacious and clean, I’m living with a couple of my friends and we all agree its a lovely place to live in for second and third years.
Thank so much for you review.
My partner and I share a lovely studio overlooking the River, which is incredible value for money especially considering the cost of other accommodation throughout the city. The amenities are also great, with a study space, gym and various social spaces there's always somewhere to go away from your room. The staff are incredible and are always up for a chat, not to mention the freebies they give out often! Overall, it's a really nice place to stay right in the city centre and compared to the cost of other accommodation is amazing value for money.
Thank you for your review, we are so happy to hear you are loving Dun Holm House.
Dun Holm is the perfect accommodation in a city full of sub par student housing, where we don't have to worry about amenities and contact with staff.
Thank you so much for your review, we are so happy to hear you love living with us at Dun Holm House.
Dun Holm House is a lovely place to stay!
We think so too, thank you for this lovely review.
According to my experience, Dun Holm House is one of the best accommodation for several reason such as location, modern design and more
We are so happy to hear that you are loving Dun Holm House.
Very good student accommodation with amazing facilities. The staff are very friendly, and the amenities definitely make student life easier.
Thank you for your review.
This is my second year living in Dun Holm House. My partner and I share a studio apartment, and we’ve had a brilliant experience over the past two years! All of the staff are extremely friendly and helpful, and organise plenty of treats throughout the year like free goodies and competitions. The social spaces are brilliant, and the location itself is perfect; we have a beautiful view of the river from our bedroom, and we live in the heart of the city. It’s convenient to get to campus and has great travel links next to the bus and train station. Compared to the current housing prices in Durham and the cost of energy right now, Dun Holm is brilliant value for money, even compared to other private halls within Durham
We are happy to hear that you are loving leaving at Dun Holm House.
I’ve stayed at Dun Holm during my entire uni experience and have loved it!
We are so happy that you loved living with us at Dun Holm House.
Overall great but internet connection needs improvements.
Absolutely one of the worst student accommodations in Durham. - NO 24hrs reception -Tenancy takeover is not allowed -Terrible common room management and soundproofing -Outsiders trespassing on the property If your room is anywhere near the common room area then you are screwed. Just enjoy the blasting of party noise and music all night long. There is no overnight reception, you can only lean on a third-party security company if anything happened. They don't give a damn about things like noise complaints and take forever to reach the property. Also they don't allow tenancy takeover which is literally daylight robbery if you are leaving the place early.
Dun Holm is a well run accommodation. It’s location is prime allowing its tenants to move around with ease. It has class amenities such as a gym, movie room, and common area.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
Nice location in the city center, nice environment, common room and study room
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
The staff are nice, accommodation is good quality, good location to city centre
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
The location is great. Close to the biggest bus station in Durham! Less than 2mins walk to Sainsbury. And, the staff are really kind.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
The staffs are really kind, one time when there is a huge smell coming from the fridge, the staff came and solve the issue swiftly.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
Living in Dun Holm through my second year has been a very pleasant experience so far, and I am looking to live here again next year. This is a very good place to live in as it is convenient - it is located in the city centre, and has shops that you need very close by. All of the rooms and facilities are quite comfortable, modern and are well maintained. The overall atmosphere is very welcoming and the staff are really accommodating and helpful, any issues with regards to admin or maintenance are sorted out quickly. There are also various events that are put together throughout the year which gave me the opportunity to get to know my flatmates and helped me to settle in.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
It’s great very great excellent
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
The accommodation is located at the city centre which has a great accessibility to all stuffs. Would recommend block E if you are obsessed with river views!
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
It‘s clean and comfortable for living. Amazing social place，while everyone wants to hang out.
Welcoming accommodation with clean living spaces
Thank you for reviewing, we're glad you enjoyed your time with us! - Fresh
It’s basically fine, and everything is alright
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
It was great to find a house with a good price and a good location while I was looking for a house to live in on 22/23. It was my first house contract in England, so I asked a lot of questions, but the staff replied very kindly. -good location&reasonable price&kind staff&nice facilities
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
This is a very warm place, living here makes me feel very safe and lively. It has excellent facilities and an extremely convenient location. I highly recommend it to you
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
it is a very great student accommodation, has the best position in durham city centre and the kindest staffs.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
Lovely space lovely place love the stay love everything here
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
All reception is very nice. Greg is the man, he always get the job done.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
Wifi here will sometimes disappear for several minutes
Thank you for taking the time to to leave a review. We will take your comments on board and any further issues please contact your residents' team! Many thanks,Fresh
Dun holm house is a great place to stay for students. Firstly, it is very well located, with a quick walk to the city centre, making it very convenient for classes and shopping. Secondly, the whole accommodation is very good, the building is very modern and the rooms are relatively new. The staff are very friendly and easy to talk to. There is also a large communal space with a gym, recreation room and more. Overall the experience was very good.
Thank you for taking the time to to leave a review. We are glad that you enjoyed staying with us! Many thanks,Fresh
The Living environment is comfortable and clean. Staffs are friendly and helpful.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Great student apartment with the best location in Durham
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
It is a very nice accommodation！And it is convenient for shopping！
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
It’s a lovely student accommodation. The staffs are very friendly and it’s near the city center. It’s convenient to go to school and shopping.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Lovely place with nice stuff, Lynne, Michaela(I am not sure how to spell it) and Yang. The life is convenient in Dun holm with the excellent location.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Brilliant choice to live in dun Holm House.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
The design of the entrances and exits do not make sense, sometimes the fire alarm can take a long time to go off, otherwise it is very convenient
Thank you for your review we've taken your comments onboard and will try to make signage better, please do contact your residence team if the fire alarms continue to be an issue ~ Regards, Fresh
Very comfortable stay, excellent parking arrangement, with good facilities and friendly, easy to approach staff.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
The accommodation is very comfortable and warm, and the experience is very nice.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Very comfortable and convenient.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Lived for two years, if i have to live Durham more, i’ll definitely choose Dun Holm House. I also recommended to my close friends to live here at following year!
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
It's a great student house and I've been living here for two years now.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Dun Holm House is an amazing place to live. The staff are friendly and the social areas are modern and spacious. The only negative about living here is the length of time it takes for repairs/replacement of broken items. There is currently only 1 'handyman' for the whole building and so there can be long delays.
Thank you very much for your review, the team here really appreciates it and we’re glad you enjoyed your time with us~ Regards, Fresh
Fire alarms constantly go off at ridiculous out of office hours and the time for someone to turn it off is 40 minutes plus. Problem reported to staff several time but still not fixed. Staff have also issued more fire drills than advertised in the student handbook, issue is the drills are during staff hours which is when many students are studying or taking part in online lectures. Gym is advertised to be 24 hours but you can only access it when reception staff are here Mon-Fri 9am-5pm which is when many people are in uni. Social space is often messy and the pool/football tables can only be used when reception staff are here due to having to collect the balls/cues. Reception staff are often out of the reception so students are unable to collect their parcels/gym access cards. Only 4 washing and dryer machines for a large accommodation so it is hard to find times when there are free machines to do you laundry. Studios come with a microwave-oven which takes much longer to cook food.
Thank you for your review and I'm sorry to hear that the policies that were in place during Covid-19 negatively impacted your stay with us and I would just like to confirm that the gym now has 24 hour access following the abolition of Covid-19 rules. With reference to the fire alarm and fire drills, there was an issue with the sensitivity of the fire detectors which I'm happy to report has now been rectified, leading to a marked reduction in activations. The additional fire drills were held at the request of Durham and Darlington Fire and Rescue Service as they were concerned that residents were ignoring the alarm which in turn increased the risk of harm, both to themselves and others. These are essential Health and Safety processes which are in place to ensure both the health, safety and wellbeing of our residents and, whilst not always convenient, are necessary. Social spaces are cleaned Monday to Friday and residents are expected to clear up any rubbish/trash they accumulate whilst using these spaces and deposit into the bins provided to ensure the space can be used by other residents when the office staff are not in at weekends. If you would like to discuss this further please contact us at dunholmhouse@thisisfresh.com
I have stayed at Dun Holm House for a 7 week tenancy. I have loved my time here. The accommodation has been perfect and the staff have gone above and beyond to make me feel welcome and ensure that I have enjoyed my stay!
It was our pleasure to have you stay with us, thank you so much and we hope to see you again next time you're visiting.
A wonderful and vibrant place to live, with great facilities and in a very convenient location. The staff are absolutely lovely and make coming home every day a pleasure. Can’t recommend this place enough!
Thank you so much for your lovely review, it means the world to us to know that our residents are happy!
The staffs are really kind. The equipment in the gym is new and useful.
Thank you for the kind words, I'll be sure to pass them onto our staff members!
The accommodation is situated at a prime location with easy access to local amenities and the university. The management is good, staff are always kind and helpful.
Thank you for the lovely review!
Nice, but its less boring due to COVID.
Hi there and thank you for your review. The pandemic has impacted everyone across the world and whilst we appreciate that we have had to restrict or indeed close access to our social areas, our residents health and safety remains our top priority. If there is anything you would like to discuss to improve your stay please let us know.
My experience of staying at dunholm has by far been really good. The staff here (Michelle, Jasmine and Gregg) are really supportive and friendly! The social spaces, the gym facilities are limited due to covid safety and the staff here takes good care of our safety. I can’t wait to book another year with dunholm!
Thank you for the lovely review! We love seeing our residents happy and settled enough to want to stay for a further year :)
Highly recommended for students who come to Durham! Best staffs ever and very comfortable to live in!
Thank you for the lovely review. I'll be sure to pass on your kind words to our staff members.
Michelle and Jasmine helped me a lot during my travelling quarantine. Thanks for all the staffs’ patience and the help from them!
Thank you for the lovely review! We are always happy to help :)
The only one major problem (as I heard from my frirnd) is that some area are close to theconstruction site which is noisy in day time.
Hi there and thank you for your review. The construction site is on the other side of the bridge and, whilst we appreciate it is not ideal to have building works ongoing near the building, once the works are complete in early 2022 it should be a lovely development to explore alongside The Riverwalk development.
I was disappointed with my experience during the COVID-19 pandemic, but the accommodation generally meets the needs of students.
Hi there. Thank you for the review, it is much appreciated. If you would like to discuss your experience with us please let us know.
A fantastic location central to the city and to both the humanities and science campuses. The staff are some of the most friendly, helpful, and accomodating people in all of Durham and are definitely the primary selling point of Dun Holm House.
Thank you so much for the lovely words, it means so much to us to know that we've made a positive difference to your time with us!
amazing management team - really nice people, great location, decent flat/rooms
Thank you so much for your lovely review!
Overall, I would say my experience living here is BARELY ok. I don't have enough words, so I'll mention 1 main problem: I had a room next to a fire exit and people keep on using the exit, even in the middle of the night. I could clearly hear the annoying alarm (even the door slamming) every time someone exited from there. The management didn't try to stop this nor offer any solution. They promised me to look into this and prevent people from using the exit at the start of the tenancy, ended up doing nothing (I know someone who always use the exit every time when she leaves the building and has never been told off by the management). I was awakened between 12-6am more than I could count throughout the year! The worst thing is, the management lied to me saying that the alarm dies after a few seconds, but in fact it needs someone in the reception to push some button and turn the alarm off (IN THE MIDDLE OF THE NIGHT SOMETIMES THERE AREN'T ANYONE IN THE RECEPTION FOR UP TO 30 MINUTES)
fantastic staff, very friendly and welcoming. The location couldn't be any better! Very close to all transport methods, very easy access to shopping and restaurants, entertainment etc as it is in the very centre. Dun Holm House is also a short walk/ very short bus journey to all areas of the university. Now the building is complete, there are very few issues (in terms of heating, plumbing etc.) If anything does need to be mended, it is done so quickly and efficiently. It is a very safe environment with fantastic facilities; for example a study room and a large gym. Most importantly for students, the wifi is good! No problems connecting electronics :D
A generally good place to stay but little strange rules like only one entrance and no allowance for lift is strange. anyway got used to it.
Really good living experience with nice rooms and kind staff. However, the location is not ideal because it is so far from all the lectures.
The site located in the town center, bus station is on the opposite side of the road, really convenient for us. The room had plenty of shelves, good for putting a lot of stuff. Also like the gym, basically I'll go there six days per week.
Good private space in studios and excellent common area. BTW, the wifi signal is really bad in my room.
All staffs are so kind and lovely, always wear a smile and ready to help. The location is good, right beside the city centre with a bus stop within reach.
great and comfortable living experience, good for us to concentrate on our study. better if get someone clean the room regularly like the dormitory in school.
You can clearly hear the noise from downstairs which makes u crazy
Generally speaking, it is quite satisfactory. Just the range hood of the kitchen has little effect, there will be smoky if I want to cook in room.
It’s quite close to city center. I quite like here. The infrastructure is perfect. It has gym and study room which I need. It deserves money I paid.
Excellent but the door of gym would be better if not be automatically locked and the door of study room is difficult to push
Great accommodation , good value for money.
pretty good I enjoy that thank you
Very convenient although I need to go upstair to third floor without lift if I need to go out. This place is in city centre and near durham bus station and railway station!! Also, there is three bus station opposite to the accommodation
The layout of the room is comfortable, the price is good, the location is excellent, and daily life is very convenient.
Good Experience，Good Location， However，too many room views. I am used to sleep late. Every time when I was sleeping, I was disturbed by knocking the door. I feel quiet dissatisfied about that. That will effect my sleep quality. Moreover, the lifts are often smelly. The rubbish bins are often full. Overall, a nice place for me.
Good experience and meet your demands. This is a great choice to you.
Nice place, very expensive, WiFi been terrible this past month. Social spaces could be improved. Just look at student castle and compare.
Dun Holm House is a place with great location and thoughtful staffs. Excellent choice for students.
it is so great, but the E black is so far from the reception
See if Student Castle has any spaces first. It's better prices for a nicer accommodation. Also, the floors in the Dun Holm kitchen and flat common area are a nightmare to maintain.
Great management, very responsible team, great location and cozy room. Only problem is the construction didnt finish by the start of our tenancy as promised so it was a bit noisy. Also the request for access of the room is a bit too often.
I personally had a great year having met our very nice and friendly management team whose efforts to sort out the issues and problems were highly appreciated and look forward to a better year ahead.
It's not really worth the amount- but it is good i guess. The staff are nice and supportive.
Charges a bit too much for what it is, was unfinished at the start of the year, but well managed and staff were all friendly
Hi there, thank you for your review. We believe that our prices are very competative and comparable to the accommodation choices in the same area. We are lucky enough to be located directly in the city centre which offers a lot of positive benefits to our residents. Having an approachable and friendly staff is something that we pride ourselves on and I'll be sure to pass on your comments to them all. Many thanks, The Accommodation Team.
Potential to be a really good student accomodation experience, however the ongoing building work and poor WiFi is a considerable let down for the money paid. On the plus side, the entire management team really make Dun Holm a pleasant place to come home to after a long day at uni.
Thank you for the review. We appreciate your feedback and apologise for the problems you have incurred whilst staying with us. We have not received any reports about the Wi-Fi being of a low speed, but if you would like to contact the Accommodation Team, we would be more than happy to look into this for you. You can also contact ASK4 on 01143033232 or email support@ask4.com and they will be able to help you. Unfortunately, we do not have any control over the building works in the surrounding area (new restaurants are being readied for opening), although we appreciate this is an inconvenience for the students staying with us. We will pass on your concerns to the businesses involved and keep you informed if and when we hear a response. If you have any other problems, it’s always best to get in contact with the Accommodation team. You can see us at reception, call us on 0191 300 8775 or email us at DunHolmHouse@freshstudentliving.co.uk. Many thanks, The Dun Holm House Team.
Absolutely appalling. We were sold a tenancy that we were not given. Constant building disruption and disturbances from staff. An unfinished site, staff who bat off responsibility and senior management who need to go under urgent review. I feel absolutely violated as a tenant and am well aware of my rights and how they’ve been breached. Fresh Student Living should be ashamed.
Hi, we’re sorry to hear this. We would like to discuss your concerns with you directly, please could you get in touch with the Accommodation Team on 0191 300 8775, by email at DunHolmHouse@freshstudentliving.co.uk or by popping into reception. Many Thanks, The Dun Holm House Team.
Dun Holm is well managed by Lynne and Michelle. They have successfully turned the building into a great place to hang out with your friends and meet new people.
Thank you so much for the lovely review! Have a great summer :)