Potential to be a really good student accomodation experience, however the ongoing building work and poor WiFi is a considerable let down for the money paid. On the plus side, the entire management team really make Dun Holm a pleasant place to come home to after a long day at uni.
On 19th June 19
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Potential to be a really good student accomodation experience, however the ongoing building work and poor WiFi is a considerable let down for the money paid. On the plus side, the entire management team really make Dun Holm a pleasant place to come home to after a long day at uni.
On 19th June 19
Q&A
Hi there, thank you for your interest in Dun Holm House.
The accommodation is fully complete and has been for some time now. The construction works referred to are confined to the restaurant areas of The Riverwalk which are owned and managed by a separate companies which have no relationship with Dun Holm House, other than being part of the overall development.
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Great management, very responsible team, great location and cozy room. Only problem is the construction didnt finish by the start of our tenancy as promised so it was a bit noisy. Also the request for access of the room is a bit too often.
I personally had a great year having met our very nice and friendly management team whose efforts to sort out the issues and problems were highly appreciated and look forward to a better year ahead.
It's not really worth the amount- but it is good i guess. The staff are nice and supportive.
Charges a bit too much for what it is, was unfinished at the start of the year, but well managed and staff were all friendly
Hi there, thank you for your review. We believe that our prices are very competative and comparable to the accommodation choices in the same area. We are lucky enough to be located directly in the city centre which offers a lot of positive benefits to our residents. Having an approachable and friendly staff is something that we pride ourselves on and I'll be sure to pass on your comments to them all. Many thanks, The Accommodation Team.
So far good experience.
Thank you for the lovely review!
Potential to be a really good student accomodation experience, however the ongoing building work and poor WiFi is a considerable let down for the money paid. On the plus side, the entire management team really make Dun Holm a pleasant place to come home to after a long day at uni.
Thank you for the review. We appreciate your feedback and apologise for the problems you have incurred whilst staying with us. We have not received any reports about the Wi-Fi being of a low speed, but if you would like to contact the Accommodation Team, we would be more than happy to look into this for you. You can also contact ASK4 on 01143033232 or email support@ask4.com and they will be able to help you. Unfortunately, we do not have any control over the building works in the surrounding area (new restaurants are being readied for opening), although we appreciate this is an inconvenience for the students staying with us. We will pass on your concerns to the businesses involved and keep you informed if and when we hear a response. If you have any other problems, it’s always best to get in contact with the Accommodation team. You can see us at reception, call us on 0191 300 8775 or email us at DunHolmHouse@freshstudentliving.co.uk. Many thanks, The Dun Holm House Team.
Absolutely appalling. We were sold a tenancy that we were not given. Constant building disruption and disturbances from staff. An unfinished site, staff who bat off responsibility and senior management who need to go under urgent review. I feel absolutely violated as a tenant and am well aware of my rights and how they’ve been breached. Fresh Student Living should be ashamed.
Hi, we’re sorry to hear this. We would like to discuss your concerns with you directly, please could you get in touch with the Accommodation Team on 0191 300 8775, by email at DunHolmHouse@freshstudentliving.co.uk or by popping into reception. Many Thanks, The Dun Holm House Team.
Dun Holm is well managed by Lynne and Michelle. They have successfully turned the building into a great place to hang out with your friends and meet new people.
Thank you so much for the lovely review! Have a great summer :)