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How do you rate Pier Quays?

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Unite Students

Most helpful review

I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member8108015
On 3rd May 24
verified Verified student
Read all reviews

Canterbury Hall Rankings


Rhodaus Court #1
Palamon Court #2
Pier Quays #3
Riverside #4
Pavilion Court #5
Alma Court #6
Turing College #7
Canterbury Student Village #8
Canterbury Student Manor #9
Keynes College #10

*Minimum 10 reviews required to be ranked.


Most helpful review

I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member8108015
On 3rd May 24
verified Verified student
Read all reviews

Q&A


Q
How far is Pier Quays from the University of Kent campus
By member1090366 On 23rd August 23
Q
I’m starting at the university of Kent in September and I’m currently doing a list of things I’ll need to take with my but I’m unsure what will be provided as standard in the flat such as a microwave kettle etc if anyone could help my out it would be much appreciated
By member860164 On 16th June 21
Q

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Read Pier Quays Reviews


Student Review: 3 /5
By member12108037 On 4th May 24 verified Verified student

Reception staff are always lovely, respectful and fun to talk to. Maintenance problems are always fixed quickly.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 17th May 24

Student Review: 5 /5
By member8108015 On 3rd May 24 verified Verified student

I recently had the pleasure of staying at Pier Quays, where Mark and Darren were instrumental in ensuring a comfortable and hassle-free living experience. Both Mark and Darren consistently displayed outstanding professionalism and a can-do attitude that made a significant difference in my stay. Their dedication to the maintenance aspect of the accommodation was particularly impressive. Any time there was an issue in my room, whether it was a minor fix or something more substantial, I could always count on them to handle it swiftly and efficiently. Their work was not only quick but also thorough, ensuring that everything was in perfect order. What stood out the most was their friendly and approachable manner. They were always ready to assist with a smile, making all residents feel valued and well-cared-for. It's rare to see such dedication and enthusiasm in maintaining student accommodation.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 17th May 24

Student Review: 4.7 /5
By member10107966 On 2nd May 24 verified Verified student

Everyone is very helpful, Nick and Alix are very friendly. The environment always feels safe and the signs and posters always make me crack a smile

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 17th May 24

Student Review: 4.7 /5
By member5107545 On 26th April 24 verified Verified student

Alix and Jim were great during the night duty and offered good services with no inconveniences

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 29th April 24

Student Review: 4.1 /5
By member6107541 On 26th April 24 verified Verified student

The staff are incredibly friendly. I love the fact that if I’m feeling lonely or down I can come down and they’ll make me feel ten times better. Alex is really supportive and gives great advice. Ursula and Harleen are great to hang out with especially if you’re feeling down. Overall, I love living here.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 29th April 24

Student Review: 5 /5
By member11107535 On 26th April 24 verified Verified student

Harleen and Ursula were amazing

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 29th April 24

Student Review: 5 /5
By member10106965 On 19th April 24 verified Verified student

The staff is amazing, the room and the social places were well organised. Good experience overall.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 22nd April 24

Student Review: 5 /5
By member5102983 On 6th March 24 verified Verified student

Been here since September, I can't really complain much at all. Everything is running smoothly and I love the interaction with the staff, they always seem very helpful and will actually take their time to help you whenever you need or just have a good chat with you, especially Sam and Alex, always catch a great laugh with them, never a dull moment. I can't fault any of them in any way whatsoever. Keep up the good work lads!!!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 8th March 24

Student Review: 5 /5
By member11102772 On 3rd March 24 verified Verified student

alix, sam and jim are amazing and always make my day. they should hire hafeez

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 4th March 24

Student Review: 5 /5
By member13102771 On 3rd March 24 verified Verified student

The best accomodation I’ve ever witnessed, the staff are the best bit, 24/7 reception support by the best members ever! Alex, Sam and Jim ensure that everyone gets the best support and experience, without them pier quays wouldn’t be the same.

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 4th March 24

Student Review: 5 /5
By member6102770 On 3rd March 24 verified Verified student

Best thing about this place is Alix and Sam and Jim. They're a very good chat, they help out when any issues arise and very funny to talk to.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 4th March 24

Student Review: 5 /5
By member692893 On 2nd March 24 verified Verified student

Overall a good place but what makes it great is the night staff people, Alix, Jim and Sam are great people and they are there for the laughs or serious conversations when needed. They are an asset to the place and need promotions or a pay rise

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Property management
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 4th March 24

Student Review: 5 /5
By member4102625 On 29th February 24 verified Verified student

Harleen Keira Joanne Ursula Thom in pier quays Gillingham have been very supportive and have incorporated nice events throughout the year such a donut day. I’ve had a very good experience in this accommodation

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 4.4 /5
By member9102624 On 29th February 24 verified Verified student

i’ve had an amazing experience with pier quays harleen keira ursula joanne thom have made my experience lovely they have created a lovely, warming and supportive environment for students to thrive in ! and they plan great events throughout the year

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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 3.9 /5
By member9102619 On 29th February 24 verified Verified student

It's a wonderful property with a good ambience. There is a study room and common room which is a nice feature. Staff is very friendly, helpful and lovely( Nick,Mark,Thomas,Keira,Harleen,Ursula, Karla and Jo). I am having a good stay at Pier Quays.

Value for money
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Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 8th March 24

Student Review: 5 /5
By member6102601 On 29th February 24 verified Verified student

Just amazing staff who are friendly and ready to help whenever needed

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 4.1 /5
By member8102597 On 29th February 24 verified Verified student

Lovely reception , always helpful , great to talk to

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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 4.3 /5
By member11102594 On 29th February 24 verified Verified student

All the employees working at Unite Students are super friendly and super helpful Special mention goes to all the ladies at the donut stand i.e. (Harleen, Kiera, etc) and special mention goes to Nick as well.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 5 /5
By member8102591 On 29th February 24 verified Verified student

Harleen, Keira, Ursula and Karla are the best team members. Provide a great experience for pier quays

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st March 24

Student Review: 5 /5
By member11100836 On 16th February 24 verified Verified student

Extremely friendly and supportive staff Sam / Alice

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member896707 On 30th December 23 verified Verified student

I came down here not knowing anyone however over the time I've made some amazing friends and the staff are amazing!! I could not fault them in any way at all, they are soo friendly and always there for you, always catch a joke with them!! Especially Harleen and Keira!! Really fun people here!! Making memories for life. Much appreciated!!!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 1st January 24

Student Review: 3.6 /5
By member692893 On 18th October 23 verified Verified student

All in all moderately good experience

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Reply from Pier Quays On 19th October 23

Student Review: 2.7 /5
By member892679 On 16th October 23 verified Verified student

Harleen at the reception is so helpful and literally the best.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 17th October 23

Student Review: 4.4 /5
By member591509 On 23rd September 23 verified Verified student

Sam Sharman and Jim were extremely helpful when I needed something printed. They worked very fast and ensured it was printed correctly.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 25th September 23

Student Review: 5 /5
By member790413 On 24th August 23 verified Verified student

His name is Tom ,he did excellent service …

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 7th September 23

Student Review: 4 /5
By member690409 On 24th August 23 verified Verified student

This review is for Abigail, where she's helpful towards my shifting to my new room

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 7th September 23

Student Review: 4.3 /5
By member888957 On 14th July 23 verified Verified student

The Staff at Pier Quays have always been exceptionally helpful to me, especially in accomodating room transfers and helping with general questions, definitely helping to ease some of my worries around living in student accommodation and around noise concerns.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 14th July 23

Student Review: 2.3 /5
By member1087349 On 8th June 23 verified Verified student

1. This is Pier Quays Medway. Since I moved there’s been construction works and drilling in the buildings. Really noisy, and difficult to study! 2. The Wi-Fi sometimes doesn’t work at night and the heaters stopped working at some point.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 9th June 23

Student Review: 4.3 /5
By member482801 On 30th March 23 verified Verified student

Very close to the university as well as an Asda, Lidl and a little Tesco right outside. The staff are always lovely and especially Sam who always has a smile and is keen to help.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 31st March 23

Student Review: 3.9 /5
By member479631 On 25th February 23 verified Verified student

Great people at unite students, all of the staff are lovely. Today I popped down to get some help, and I was kindly assisted by Harleen, Keira, Joanne and Urusla. Can’t recommend this place enough for the hospitality!

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 27th February 23

Student Review: 4.7 /5
By member1277128 On 4th February 23 verified Verified student

Staff is really amazing and friendly. Joanne Ursula Keira Harleen

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 6th February 23

Student Review: 4.4 /5
By member1077127 On 4th February 23 verified Verified student

Ursula Joanne Harlem and Keira are all wonderful people - always get my package from them and they’re always very kind and open. Crack a little joke and they’re 10/10

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 22nd March 23

Student Review: 3.7 /5
By member1072883 On 29th October 22 verified Verified student

Nice accomodation but we are fedup of fire alarms

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Reply from Pier Quays On 31st October 22

Student Review: 5 /5
By member840473 On 17th July 19 verified Verified student

clean friendly tidy and homely

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Reply from Pier Quays On 20th July 22

Student Review: 1.9 /5
By member1038721 On 30th May 19 verified Verified student

Internet very poor Maintenance very poor Doesnt provide a social experience

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 20th July 22

Student Review: 1.9 /5
By member638519 On 25th May 19 verified Verified student

Isn't it crap when the WiFi is the highest scoring star rating out of all of those options.... and even then it’s only a three.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 20th July 22

Student Review: 2.3 /5
By conformingSloth On 21st May 19 verified Verified student

No study or group zone for students. Shower room is badly designed and too small for most people. Shower head shoot water out of the bath area. No one cleans the room.

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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Pier Quays On 20th July 22

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