2.9 / 5

Canalside Reviews

28 Reviews by Students

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Most helpful review

Lovely staff and an all around decent exeperience. However, I was a bit surprised to find out that students don't get a toaster or kettle, nor even a hoover, broom or any cleaning essentials. Bed sheets would have also been nice, as we are paying a hefty amount as it is. Coming from Portugal, a whole different country and having little money, I can't really afford all those things. Locations feels really unsafe at night, so some tightened security could make us feel safer. However, free gym access and the occasional free treats are always welcome ;) Overall, an average experience. 5/10

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By member1042614
On 8th October 19

Birmingham Hall Rankings


Curzon Gateway #8
The Maltings #9
Oscott Gardens #10
Belgrave View #11
Canalside #12
Jennens Court #13
Bagot Street #14
54 George Road #15
The Emporium #16
Edgbaston #17

All Student Accommodation in Birmingham


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Most helpful review

Lovely staff and an all around decent exeperience. However, I was a bit surprised to find out that students don't get a toaster or kettle, nor even a hoover, broom or any cleaning essentials. Bed sheets would have also been nice, as we are paying a hefty amount as it is. Coming from Portugal, a whole different country and having little money, I can't really afford all those things. Locations feels really unsafe at night, so some tightened security could make us feel safer. However, free gym access and the occasional free treats are always welcome ;) Overall, an average experience. 5/10

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Property management
Cleaning
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By member1042614
On 8th October 19

Canalside Information

Telephone03432539188
PostcodeB19 3SJ
Price from £114.00 per week (subject to availability)
Features12-minute walk from Aston University and 14-minutes from Birmingham City University, secure building entry, gym, TV's in studio rooms and shared communal areas.
Top tipThere's a brand new large refurbished gym opening in September 2020!


Q&A


Q
Does this real come with no equipment ?
By member1348520 On 20th May 20
Q

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Read Canalside Reviews


0
Student Review: 5 /5
By On 17th June 20

I strongly recommend this accommodation to anyone staying in Birmingham, I have been to many of the other local ones and I have found this to be the best, in fact I have spent two years living here now. The price, location, gym and shuttle bus are the features that stand out to me the most here and put it above the others, along with excellent staff who take their time to get to know you and make sure you're happy, providing occasional treats at reception too. As some of the other reviews have mentioned the direct local area can be intimidating but with high-end developments on the same street, I'm sure that won't be the case for much longer. Cleaning is not completed by staff however, the cleaning completed after the summer break is exceptional and the bins are close to every flat so it's really not a hassle. Property management is controlled by an app and works wells, for more important repairs that require urgency I have found that talking to the staff results in a speedy outcome.

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0
Student Review: 5 /5
By On 31st May 20

Great value for money considering the location, it only takes 10 minutes to walk to the Bullring etc. Free on-site gym is great, with a variety of machines and equipment. Shuttle bus is a fantastic service taking you to and from uni, as well as food shopping. All of the staff are really friendly and made me feel at home. Spacious room with clean shared spaces. Our fridge was replaced promptly when it broke, which was much appreciated. I would definitely recommend to any students wanting to live in the city centre, but not pay a fortune 😊

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0
Student Review: 5 /5
By On 28th May 20

I loved staying at Canalside second year, it’s so cheap and the room is big. No complaints. Will be staying here again 3rd year

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0
Student Review: 5 /5
By On 27th May 20

This is a great location for Aston Students, the building is not as new as others but i find that the price is great for those who need to budget. The gym is big and there is plenty of space and equipment for my full workout. I would choose to stay here again if I was not graduating!

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0
Student Review: 4 /5
By On 27th May 20

One of the best accommodation I’ve lived in, I enjoyed the room, the kitchen, gym & laundry facilities available! The staffs are amazing 11/10 but the only reason I gave them a 3 out of 5 is cuz my flat mates and my complaint weren’t taken seriously & no action was taken at all 😢

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0
Student Review: 5 /5
By On 27th May 20

Clean, tidy and spacious plus gym on site which is a bonus. Staff is very helpful. Definitely good value for money.

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1
Student Review: 5 /5
By On 27th May 20

The facilities (free gym/shuttle bus/on-site security especially) are unrivalled in the city centre, especially when you consider it's quite a bit cheaper than anything else nearby. Location-wise it's just a few minutes walk from Aston/BCU/shops and right on the canal which is ideal. On top of this the staff/management are brilliant and so friendly. Over the years they have treated me like family and I wouldn't want to go anywhere else. Highly recommended.

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0
Student Review: 4 /5
By On 27th May 20

Staff are all lovely, the positioning is perfect for any student in Birmingham, only a quick 10 minutes and you're in the Bullring, close to the arcadian and broad street so great on nights out! I would recommend any student to stay here.

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0
Student Review: 3 /5
By On 26th May 20

The accommodation is extremely close to both Aston and BCU university students. In addition, the walk to town is only around 10 minutes. The biggest issue for this accommodation would be the lack of hot water at certain hours. Value for money is better than expected with the majority of nearby accommodations charging £15+ a week extra which does add up. The maintenance staff can be a bit slow but will do it quickly if you go and complain again in person. I have stayed in this accommodation for two years and its not a bad choice especially for people booking them late as most of the other nearby ones do sell out by this time

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0
Student Review: 2 /5
By On 22nd May 20

Fair value for money. They have some lovely staff members. Sometimes you can get free pizza or doughnuts from reception once a week. However, it was quite noisy outside during the night(poor sound insulation). There was a time in which several fire alarms were broken, and no one came to fix it until 4 days after.

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0
Student Review: 1 /5
By On 27th April 20

Lack of hot water, shuttle bus always broken, s*** wifi. Property is a mess and very disorganised with staff coming in and out occasionally WITHOUT permission. Furthermore, how they treat students is atrocious. During covid-19 pandemic every single accommodation near BCU and Aston waived fees as they care about their tenants. Canalside and homes for students are forcing students to pay for properties they’re not using AND they only told people ON THE DAY RENT WAS DUE. They also emailed several people not everyone as they did not want to deal with the backlash. AVOID AVOID AVOID

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0
Student Review: 1 /5
By On 27th April 20

trust me when i say this dont move to this place

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0
Student Review: 1 /5
By On 24th April 20

I moved in here September 2019 and I was a bit sceptical after reading so many terrible reviews. Firstly, the show flats are NOTHING like what you get. The cupboards in my kitchen were so small that I couldn’t even fit a standard dinner plate in there, it had to be stacked sideways. In addition, the walls are covered in stains and there’s even huge dents in them too. You’re not equipped with a microwave or kettle, but don’t worry because you get a TV that you need to pay the licence for. In addition, the room itself isn’t great and the bathroom is a disgrace. There was so much rust on my shower head and my bathroom light frequently broke. Maintenance are crap too so don’t even bother asking them. The management will tell you they’re ‘waiting on stock’ for a good month, always blaming it on anyone but him. The gym is pretty crap too, although I didn’t really have high hopes for that. The location is convenient but very unsafe as there’s always crack-heads about; I’ve heard a few

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1
Student Review: 1 /5
By On 29th January 20

ABSOLUTE CRAPHOLE. Not what you expect from a £122 per week student accomodation. Bugs running out of the locked doors inaccessible from the students living there (water pipes I imagine), beds rock hard, internet dreadful, showers cold unless you shower at 3am and the rooms are already messy when you move in. Don’t expect any help from the people in the office either. I’d like to see where this accomodation allocate the money spent as would be very interesting. The taxi service must the most pointless thing in history never used it as its timings make 0 sense. Gym is terrible with around 3 machines and max weights a child could carry. AVOID AT ALL COSTS

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4
Student Review: 3 /5
By On 8th October 19

Lovely staff and an all around decent exeperience. However, I was a bit surprised to find out that students don't get a toaster or kettle, nor even a hoover, broom or any cleaning essentials. Bed sheets would have also been nice, as we are paying a hefty amount as it is. Coming from Portugal, a whole different country and having little money, I can't really afford all those things. Locations feels really unsafe at night, so some tightened security could make us feel safer. However, free gym access and the occasional free treats are always welcome ;) Overall, an average experience. 5/10

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0
Student Review: 1 /5
By On 31st July 19

Disgusting place. Disrespectful and unhelpful staff . Even the letting process brought me to tears. DO NOT LIVE HERE. It is a risk to your life and your education. It is a waste of money and it honestly doesn’t even deserve one star. They have no consideration for students and it’s a massive reason why I’m not longer attending university in Birmingham.

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0
Student Review: 2 /5
By On 6th June 19

Terrible experience. Staff are useless. Had my PlayStation stolen weeks after moving in by a homeless guy and they never gave the CCTV to the police. A few month after another homeless guy tries to climb in my window on the downstairs. Called security and there was no answer. Ran up to the office to find it empty. I found security asleep in the show room. DO NOT LIVE HERE

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Student Review: 4 /5
By On 27th May 19

Illegal practices from hall staff. They enter your property when they feel like it without good reason and/or 24hr notice as required by law

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0
Student Review: 1 /5
By On 5th April 19

Awful place to live. DO NOT LIVE HERE. Rooms are disgusting and dusty. You don’t even get a hoover. The “Guard” who works night shifts is unfriendly and cold. Your parcels will get lost and the staff won’t be able to find it. It is so loud here all the time. YOU WILL NOT FEEL SAFE HERE. The rooms are old and falling to pieces. They will show you a fake room when you come here that will not represent living conditions. HOMELESS take stuff from the bins, there is at least one fight or assault outside each week. DONT LIVE HERE. It is the worst student accommodation in Birmingham. In three words this place is DISGUSTING, UNSAFE and DISGRACEFUL. The staff will barge into your rooms so don’t even think you have any privacy.

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1
Student Review: 1 /5
By On 2nd October 18

Disgusting. Worst experience ever! On arrival there were no hot water (freezing cold showers for a week), hob was not working, cracked chairs, unstable tables and damaged cupboards. There were no toasters, kettles and cleaning equipment as mentioned on the advert however it would have been nice to have been given a hoover rather than a TV. The TV licence we also had to pay ourselves. Only 1 bin provided, no recycling bin - demonstrates that the company has no interest in recycling. The gym is extremely small and has very strict opening times. Worst decision, overall do not recommend.

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0
Student Review: 1 /5
By On 18th September 18

Absolutely awful. None of the flats look like the ones in the photos on the website- really shoddy and average, didn't come with a kettle, toaster or hoover. Its also in a dodgy, unsafe area surrounded by industrial estates & a homeless shelter, my flatmate's boyfriend was mugged down the road. There'd frequently be posts on the FB group of people saying their hot water hadn't been working for days/other issues and there was no urgency from staff to get it fixed. The staff were absolutely useless and made it clear they had no intention of intervening with the flat next door to us who had parties/played loud music until 6am several nights a week, smoked weed in their kitchen, had fights in the corridor, and physically threatened my flatmate while drunk and burned our spyhole when we called a noise complaint. One of my flatmates was planning on moving out because the noise was so bad she couldn't sleep or write her dissertation in her room (in a flat we collectively paid 26k for).

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1
Student Review: 2 /5
By On 20th February 18

DO NOT LIVE HERE. Upon arrival, found out we do not get given a toaster, a hoover, a dustpan or brush, a kettle or a mop and bucket. Not even sure if we were given an iron... think my flatmate might have bought that. You do get a TV though... definitely would prefer ESSENTIALS. You can hear EVERYTHING IN THIS BUILDING. People upstairs walking around, slamming of doors CONSTANTLY, yelling, screaming, fighting... everything is so loud. Even if you talk at a quiet tone, you can hear it perfectly through the walls. Security don't do anything to help you when you make sound complaints. Tried making over 20 sound complaints against my neighbours who, nearly every day at 5am, try kicking my front door down (which vibrates through the walls and shakes my room) and scream at each other. Internet quality is appalling. No hot water hardly EVER after 8pm. Honestly the worst place I have ever lived in. Not worth the money at all. Flat's don't look like the pictures.

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0
Student Review: 2 /5
By On 4th April 17

It's situated in a good area, and you have access to the gym (which is small) and a free shuttle bus to a from uni, that'll also take you shopping! However, management is shocking and there is no cleaning facilities.

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0
Student Review: 3 /5
By On 12th September 16

Great for the money you pay. Could do with a common room/social area. Free gym but minimal equipment. Could also do with providing a cleaner once a fortnight or so as when exams and deadlines are fast approaching its hard to do a proper clean of the kitchen. Could also do with providing more washing machines and dryers per block.

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2
Student Review: 3 /5
By On 29th September 15

Basic but fair value for money. Location is a little sketchy, often feel unsafe walking home.

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-1
Student Review: 3 /5
By On 8th September 15

Modern flats, run by great people

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2
Student Review: 3 /5
By On 7th September 15

The people there are super loud and annoying. I had many friends in the accommodation and none of them had decent flatmates.

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1
Student Review: 5 /5
By On 16th August 15

Cheapest accommodation in the city and definitely worth it

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