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Canalside is a great place to stay with courteous admin at the reception who are always happy to help you out.

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By member695905
On 1st December 23
verified Verified student
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Q&A


Q
Wht is distance between canalside and Birmingham city university?
By member882677 On 29th March 23
Q
I search room in birmingham on 20 jan 2023. Is it possible
By member1174013 On 6th December 22
Q
Can there be double occupancy in the ensuite rooms where rent is split ?
By member760889 On 12th July 21
Q
Does this real come with no equipment ?
By member1348520 On 20th May 20
Q

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Read Canalside Reviews


Student Review: 2.3 /5
By member1197770 On 22nd January 24 verified Verified student

I'm going to be very honest if you want to went a place for cheap then this place is for you but the cons are soo overbearing that you might consider moving out within your first week stay at here. Here's a list of cons : - Ellie the receptionist is exceptionally rude and won't bother sorting out any issues or problems you are facing. it could be from a maintenance issue to a compliant. - reciecption team will not look after your parcel order and sometimes it can go missing. (reconsider sending your parcel to another address, typically your home address) - maintenance!!! very poor maintenance and hardly get the job done right the first time - dirty flat mates that are not organised. - Silverfish !!! silverfish infestation and rats aswell! honestly i wish i was lying but im the cleanest person ever and my room is always clean and i still silverfish. Reception and Landlord do not care and they will give you insect spray to TEMPORARILY get rid of it! Pros : - cheap accom to rent.

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Student Review: 4.6 /5
By member496096 On 6th December 23 verified Verified student

The staff are great and always put me in a good mood

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Student Review: 4.7 /5
By member896089 On 6th December 23 verified Verified student

Ella is amazing, always on hand to help and sorts any issues quickly. Lived here for 2 years.

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Student Review: 4.9 /5
By member695905 On 1st December 23 verified Verified student

Canalside is a great place to stay with courteous admin at the reception who are always happy to help you out.

Value for money
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Property management
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Student Review: 4.3 /5
By member1395903 On 1st December 23 verified Verified student

This is the first time in uk ,and HFS have been extremely helpful for the duration of stsy

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Student Review: 4.3 /5
By member1095902 On 1st December 23 verified Verified student

It good place to stay. Close to Aston university. Staff is also nice

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Student Review: 3.7 /5
By member1095901 On 1st December 23 verified Verified student

It is a good place to stay near Aston University

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Student Review: 5 /5
By member495892 On 1st December 23 verified Verified student

Exceptional staff very friendly and whole lotta sensational food!!

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Student Review: 5 /5
By member595886 On 1st December 23 verified Verified student

Good events and friendly staff

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Student Review: 2.3 /5
By member473995 On 5th December 22 verified Verified student

Disappointed with the laundry system and my clothes were ruined at the very first wash experience. Its’s not worth the value!

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Student Review: 4.7 /5
By member1169739 On 1st July 22 verified Verified student

Canalside is a wonderful place to stay in. I've had a lovely experience here. The owner, and everyone working are really helpful, kind, and have always solved my problems instantly.

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Student Review: 4.7 /5
By member1065557 On 21st January 22 verified Verified student

The staff here at the canalside are the most friendliest, kind and helpful ones I have ever met. They are prompt to address and solve your problems.

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Student Review: 5 /5
By member465556 On 21st January 22 verified Verified student

The staff at Canalside is so so soooo helpful. They really make an effort to ensure that every student feels like they’re right at home!

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Student Review: 5 /5
By member1265534 On 20th January 22 verified Verified student

Canalside has been like a home for me since last March. I came from India to stay and got the most comfortable stay here. Canalside driver Amar helped me personally when I had lost my suitcase in the accommodation by making sure that I get my personal belongings delivered till my room. Anthony is a sweetheart and always helps me out of the way. Rosia, Tabitha and Marcella are also efficient and friendly with all the students living in the accommodation. Overall, the accommodation is at a very nice location from the city centre, have friendly staff, amazing events going around in the reception and shuttle service is a blessing for students who don’t drive as Amar takes you for around groceries. Overall, this accomodation is the best out of all the accommodations for its value for money and friendly staff. If I could stay here after my student visa also, I would have been so happy.

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Student Review: 4.9 /5
By member465517 On 19th January 22 verified Verified student

This is the best accommodation I could get, lovely view, friendly staff, amazing facilities and free cab facilities

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Student Review: 5 /5
By member465515 On 19th January 22 verified Verified student

Canalside has been one of the best decisions ever taken by me. It is the most homely and safest place for students. I would suggest this to everyone. The highlight of the place is the shuttle service. Absolutely amazing!!!! Everyone should experience this living once!

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Student Review: 4.6 /5
By member565509 On 19th January 22 verified Verified student

Great accom with a great location, nice rooms and social spaces.

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Student Review: 4 /5
By member665498 On 19th January 22 verified Verified student

Canalside homes for students Lower Loveday street. In my opinion this accommodation is very helpful. The staff are friendly and easy to talk to and the value for money is also exceptional. (after some negotiation) as I do not receive student finance the canalside team helped work out a deal that works for everyone. :) I’ve had a great social experience so far and would recommend to anyone moving to Birmingham as the location is also 10 minute walk from city centre.

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Student Review: 4.4 /5
By member465496 On 19th January 22 verified Verified student

Excellently located, cheapest price out there, lovely helpful reception especially Tabs and great room size! Harry James

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Student Review: 4.6 /5
By member1265494 On 19th January 22 verified Verified student

Staff is really nice and accommodating!

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Student Review: 4.9 /5
By member1165178 On 5th January 22 verified Verified student

Very lovely staff and a good maintenance team always there to help.

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Student Review: 5 /5
By member1364035 On 19th November 21 verified Verified student

The staffs here are lovely, make you feel like home. Look out for Tabs,rosia, Marcella , moosa and I bet you ain't gonna find someone like Ammar.

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Student Review: 4.9 /5
By member663972 On 18th November 21 verified Verified student

The staff are incredible, an inspiration to all they help !!!

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Student Review: 1 /5
By member1162758 On 8th October 21 verified Verified student

Avoid this accomodation and do not come here. They will steal your money and tell you to email them only for them not to reply. I have sent so many emails already. They will take your deposit and you will never see it again. They are very poorly managed. Also don't look at the pictures they have on their website as reference as when you move in everything is broken and dirty.

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Student Review: 4.7 /5
By member661053 On 20th July 21 verified Verified student

I stayed for quite short period here but definitely I spent some amazing time . The staff is courteous and helpful especially Rosia. Would definitely suggest for students who will be going to Universities in Birmingham city centre.

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Student Review: 5 /5
By member1261024 On 19th July 21 verified Verified student

I go ACM which is only 6 minutes away you would think that’s my main reason for rebooking, but it’s all about the reception team tabs,rosia and marcela they made this stay amazing, if you’re looking for anL very good accomodation close to the city centre for a good price Choose Canalside

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Student Review: 3.7 /5
By member1258489 On 21st May 21 verified Verified student

Fantastic reception always supplying treats, very central and the perfect student environment!

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Student Review: 4.3 /5
By member654056 On 10th February 21 verified Verified student

The staff here are lovely and so helpful!! The location is great!!!

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Student Review: 4.4 /5
By member1354037 On 9th February 21 verified Verified student

Lovely staff and facilities, new social spaces are really fun and staff always willing to help!!

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Student Review: 4.1 /5
By member654036 On 9th February 21 verified Verified student

Lovely staff and facilities - good communication and engagement from the staff

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Student Review: 5 /5
By member754035 On 9th February 21 verified Verified student

Great location, friendly staff, modern feel, new social space!!

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Student Review: 5 /5
By member1354034 On 9th February 21 verified Verified student

Great accommodation, close to uni, very friendly staff and the facilities are really good

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Student Review: 3.4 /5
By member1354031 On 9th February 21 verified Verified student

Been really helpful and generous through lockdown

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Student Review: 4.9 /5
By member454030 On 9th February 21 verified Verified student

Really good value for money and great location in the middle of town! Reception staff are lovely and really tried to make the best of lockdown by giving us nice treats!

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Student Review: 5 /5
By member852961 On 7th December 20 verified Verified student

Canalside is a great place to live! Good value for money, the flats are super nice and big, my room is a perfect size with so much storage space. The staff are so kind and friendly, over the months you move in you get to know them well and it's so nice to have a chat with them and say hi when you're walking around the accommodation. If there are any issues, they are always sorted ASAP, they are understanding and really kind management team. It's a perfect location close to the bullring, and both Birmingham City and Aston Univerisity. BOOK NOW! :D

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Student Review: 4.7 /5
By member1352728 On 1st December 20 verified Verified student

I love living here , I feel very supported and I enjoy the gift and staff at Canalside

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Student Review: 5 /5
By kezzer_king On 1st December 20 verified Verified student

You need to book Canalside ASAP it's the perfect place to live, study, socialise and more! It is great value for money as being a uni student myself I don't have lots to spend! My flat is lovely I wouldn't even call it a flat its a home from home :) The kitchen/dining area is amazing we all cook together and eat together it is that kind of environment and the lounge area is the best! We spend many nights watching movies on the sofas :) My bedroom is awesome so much space and have a perfect ensuite. You can do what you want with your room style it to whatever colour and it has plenty of storage space for clothes and a large desk to study when you want to work alone. If not there's a fantastic common room which has recently been built we study down there together or play ping pong/snooker, it really is a great place to socialise and meet new people oh and the gym is awesome. The staff here are so helpful anything you need they are there for us! They hold many events for us too! BOOK NOW!

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Student Review: 4.3 /5
By Faye Osafo On 1st December 20 verified Verified student

Canalside is a very nice accommodation and the reception staff too are very nice . My room is very big and room was clean when I came - shower is alittle small but manageable. It has a gym and common room which are actively in use and create a lively atmosphere on a day to day basis. Alittle bit of a distance from BCU parkside campus but it’s ok. I will be staying here for the next academic year!

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Student Review: 5 /5
By member1052693 On 1st December 20 verified Verified student

Canalside is the best place for students! The pricing is affordable compared to the other accommodations around Canalside. The location is great it is 10 min walk to get to Aston University, the University of law and BCU. Supermarkets like Aldi and Tesco are around; if you want to get around town or do some shopping or even get to your campus quickly, Canalside have offered all residence free travel through their shuttle bus that runs in the week. Canalside staff are great at keeping up with maintaining rooms and making sure that if we need something fixed or replaced in our rooms, the maintenance team will get it sorted very quickly; regular fire alarm checks are done as well. We just got a refurbished common room with a big TV, Pool Table, a free gym and ping pong table. I’ve met new people in that common room, people that are doing the same course as me which is very reassuring.

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Student Review: 4.7 /5
By member1252692 On 1st December 20 verified Verified student

Great value for your money. Staff are friendly and always willing to help with problems. The place is quiet and peaceful and a perfect fit for a uni student.

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Student Review: 1 /5
By member851341 On 29th September 20 verified Verified student

Lived here the etherenet cable port was broken and it took them literally a month to fix it when I reported it the day I moved in when I’m paying to live here terrible customer service would not recommend this place to anyone

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Student Review: 1 /5
By member850655 On 20th August 20 verified Verified student

If I could give it 0 stars if I would. Poor working internet didn't reach my room, this took months to fix it. The flat was not clean before we moved in and the sofas were heavily damaged. We were promised a replacement at the start of the year and this did not arrive. There is a significant lack of security. Amazon parcels go missing due to the poor organization of the reception and emails are sent out asking if anyone has taken someone's parcel by accident, pathetic service given especially for the price you pay. Gym equipment is very old too and in need or replacement. Do yourself a favor and move into surrounding accommodation which is a lot better. It is not worth the hassle.

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Student Review: 1.6 /5
By member1150646 On 20th August 20 verified Verified student

Save your money and buy a tent for the year its better than living in this dump. moved in and there was chewing gum stuck to my bed, shower didnt work properly, wifi didnt reach my room. good luck trying to sleep with screaming crackheads outside your window 24/7. couldn't even sh*t properly because my flush was broken and nobody fixed it even though it was reported. we had a dead rat that was rotting outside our doorway roof for months. Poor thing probably killed himself because he couldnt take living here anymore. couldn't pay me to live there final year. 1/5 dont come.

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Student Review: 4.3 /5
By member1150347 On 10th August 20 verified Verified student

The staff on reception are really helpful and always answer emails quickly If you have questions or concerns.

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Student Review: 4.9 /5
By Shaun On 17th June 20 verified Verified student

I strongly recommend this accommodation to anyone staying in Birmingham, I have been to many of the other local ones and I have found this to be the best, in fact I have spent two years living here now. The price, location, gym and shuttle bus are the features that stand out to me the most here and put it above the others, along with excellent staff who take their time to get to know you and make sure you're happy, providing occasional treats at reception too. As some of the other reviews have mentioned the direct local area can be intimidating but with high-end developments on the same street, I'm sure that won't be the case for much longer. Cleaning is not completed by staff however, the cleaning completed after the summer break is exceptional and the bins are close to every flat so it's really not a hassle. Property management is controlled by an app and works wells, for more important repairs that require urgency I have found that talking to the staff results in a speedy outcome.

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Student Review: 4.9 /5
By member848875 On 31st May 20 verified Verified student

Great value for money considering the location, it only takes 10 minutes to walk to the Bullring etc. Free on-site gym is great, with a variety of machines and equipment. Shuttle bus is a fantastic service taking you to and from uni, as well as food shopping. All of the staff are really friendly and made me feel at home. Spacious room with clean shared spaces. Our fridge was replaced promptly when it broke, which was much appreciated. I would definitely recommend to any students wanting to live in the city centre, but not pay a fortune 😊

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Student Review: 4.9 /5
By member648777 On 28th May 20 verified Verified student

I loved staying at Canalside second year, it’s so cheap and the room is big. No complaints. Will be staying here again 3rd year

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Student Review: 4.9 /5
By member1348746 On 27th May 20 verified Verified student

This is a great location for Aston Students, the building is not as new as others but i find that the price is great for those who need to budget. The gym is big and there is plenty of space and equipment for my full workout. I would choose to stay here again if I was not graduating!

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Student Review: 3.9 /5
By member448744 On 27th May 20 verified Verified student

One of the best accommodation I’ve lived in, I enjoyed the room, the kitchen, gym & laundry facilities available! The staffs are amazing 11/10 but the only reason I gave them a 3 out of 5 is cuz my flat mates and my complaint weren’t taken seriously & no action was taken at all 😢

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Student Review: 5 /5
By member648743 On 27th May 20 verified Verified student

Clean, tidy and spacious plus gym on site which is a bonus. Staff is very helpful. Definitely good value for money.

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Student Review: 4.9 /5
By sam.web On 27th May 20 verified Verified student

The facilities (free gym/shuttle bus/on-site security especially) are unrivalled in the city centre, especially when you consider it's quite a bit cheaper than anything else nearby. Location-wise it's just a few minutes walk from Aston/BCU/shops and right on the canal which is ideal. On top of this the staff/management are brilliant and so friendly. Over the years they have treated me like family and I wouldn't want to go anywhere else. Highly recommended.

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Student Review: 3.9 /5
By member448739 On 27th May 20 verified Verified student

Staff are all lovely, the positioning is perfect for any student in Birmingham, only a quick 10 minutes and you're in the Bullring, close to the arcadian and broad street so great on nights out! I would recommend any student to stay here.

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Student Review: 3.3 /5
By member1248690 On 26th May 20 verified Verified student

The accommodation is extremely close to both Aston and BCU university students. In addition, the walk to town is only around 10 minutes. The biggest issue for this accommodation would be the lack of hot water at certain hours. Value for money is better than expected with the majority of nearby accommodations charging £15+ a week extra which does add up. The maintenance staff can be a bit slow but will do it quickly if you go and complain again in person. I have stayed in this accommodation for two years and its not a bad choice especially for people booking them late as most of the other nearby ones do sell out by this time

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Student Review: 2.3 /5
By member1348639 On 22nd May 20 verified Verified student

Fair value for money. They have some lovely staff members. Sometimes you can get free pizza or doughnuts from reception once a week. However, it was quite noisy outside during the night(poor sound insulation). There was a time in which several fire alarms were broken, and no one came to fix it until 4 days after.

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Student Review: 1 /5
By member1147553 On 27th April 20 verified Verified student

Lack of hot water, shuttle bus always broken, s*** wifi. Property is a mess and very disorganised with staff coming in and out occasionally WITHOUT permission. Furthermore, how they treat students is atrocious. During covid-19 pandemic every single accommodation near BCU and Aston waived fees as they care about their tenants. Canalside and homes for students are forcing students to pay for properties they’re not using AND they only told people ON THE DAY RENT WAS DUE. They also emailed several people not everyone as they did not want to deal with the backlash. AVOID AVOID AVOID

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Student Review: 1.3 /5
By member547550 On 27th April 20 verified Verified student

trust me when i say this dont move to this place

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Student Review: 1.4 /5
By member647519 On 24th April 20 verified Verified student

I moved in here September 2019 and I was a bit sceptical after reading so many terrible reviews. Firstly, the show flats are NOTHING like what you get. The cupboards in my kitchen were so small that I couldn’t even fit a standard dinner plate in there, it had to be stacked sideways. In addition, the walls are covered in stains and there’s even huge dents in them too. You’re not equipped with a microwave or kettle, but don’t worry because you get a TV that you need to pay the licence for. In addition, the room itself isn’t great and the bathroom is a disgrace. There was so much rust on my shower head and my bathroom light frequently broke. Maintenance are crap too so don’t even bother asking them. The management will tell you they’re ‘waiting on stock’ for a good month, always blaming it on anyone but him. The gym is pretty crap too, although I didn’t really have high hopes for that. The location is convenient but very unsafe as there’s always crack-heads about; I’ve heard a few

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Student Review: 1 /5
By Luke97 On 29th January 20 verified Verified student

ABSOLUTE CRAPHOLE. Not what you expect from a £122 per week student accomodation. Bugs running out of the locked doors inaccessible from the students living there (water pipes I imagine), beds rock hard, internet dreadful, showers cold unless you shower at 3am and the rooms are already messy when you move in. Don’t expect any help from the people in the office either. I’d like to see where this accomodation allocate the money spent as would be very interesting. The taxi service must the most pointless thing in history never used it as its timings make 0 sense. Gym is terrible with around 3 machines and max weights a child could carry. AVOID AT ALL COSTS

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Student Review: 2.7 /5
By member1042614 On 8th October 19 verified Verified student

Lovely staff and an all around decent exeperience. However, I was a bit surprised to find out that students don't get a toaster or kettle, nor even a hoover, broom or any cleaning essentials. Bed sheets would have also been nice, as we are paying a hefty amount as it is. Coming from Portugal, a whole different country and having little money, I can't really afford all those things. Locations feels really unsafe at night, so some tightened security could make us feel safer. However, free gym access and the occasional free treats are always welcome ;) Overall, an average experience. 5/10

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Student Review: 1 /5
By member1140933 On 31st July 19 verified Verified student

Disgusting place. Disrespectful and unhelpful staff . Even the letting process brought me to tears. DO NOT LIVE HERE. It is a risk to your life and your education. It is a waste of money and it honestly doesn’t even deserve one star. They have no consideration for students and it’s a massive reason why I’m not longer attending university in Birmingham.

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Student Review: 1.7 /5
By member1339004 On 6th June 19 verified Verified student

Terrible experience. Staff are useless. Had my PlayStation stolen weeks after moving in by a homeless guy and they never gave the CCTV to the police. A few month after another homeless guy tries to climb in my window on the downstairs. Called security and there was no answer. Ran up to the office to find it empty. I found security asleep in the show room. DO NOT LIVE HERE

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Student Review: 3.7 /5
By member1338581 On 27th May 19 verified Verified student

Illegal practices from hall staff. They enter your property when they feel like it without good reason and/or 24hr notice as required by law

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Student Review: 1 /5
By No one 122 On 5th April 19 verified Verified student

Awful place to live. DO NOT LIVE HERE. Rooms are disgusting and dusty. You don’t even get a hoover. The “Guard” who works night shifts is unfriendly and cold. Your parcels will get lost and the staff won’t be able to find it. It is so loud here all the time. YOU WILL NOT FEEL SAFE HERE. The rooms are old and falling to pieces. They will show you a fake room when you come here that will not represent living conditions. HOMELESS take stuff from the bins, there is at least one fight or assault outside each week. DONT LIVE HERE. It is the worst student accommodation in Birmingham. In three words this place is DISGUSTING, UNSAFE and DISGRACEFUL. The staff will barge into your rooms so don’t even think you have any privacy.

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Student Review: 1.4 /5
By Mickielam65 On 2nd October 18 verified Verified student

Disgusting. Worst experience ever! On arrival there were no hot water (freezing cold showers for a week), hob was not working, cracked chairs, unstable tables and damaged cupboards. There were no toasters, kettles and cleaning equipment as mentioned on the advert however it would have been nice to have been given a hoover rather than a TV. The TV licence we also had to pay ourselves. Only 1 bin provided, no recycling bin - demonstrates that the company has no interest in recycling. The gym is extremely small and has very strict opening times. Worst decision, overall do not recommend.

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Student Review: 1.3 /5
By member0022 On 18th September 18 verified Verified student

Absolutely awful. None of the flats look like the ones in the photos on the website- really shoddy and average, didn't come with a kettle, toaster or hoover. Its also in a dodgy, unsafe area surrounded by industrial estates & a homeless shelter, my flatmate's boyfriend was mugged down the road. There'd frequently be posts on the FB group of people saying their hot water hadn't been working for days/other issues and there was no urgency from staff to get it fixed. The staff were absolutely useless and made it clear they had no intention of intervening with the flat next door to us who had parties/played loud music until 6am several nights a week, smoked weed in their kitchen, had fights in the corridor, and physically threatened my flatmate while drunk and burned our spyhole when we called a noise complaint. One of my flatmates was planning on moving out because the noise was so bad she couldn't sleep or write her dissertation in her room (in a flat we collectively paid 26k for).

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Student Review: 1.9 /5
By member1330436 On 20th February 18 verified Verified student

DO NOT LIVE HERE. Upon arrival, found out we do not get given a toaster, a hoover, a dustpan or brush, a kettle or a mop and bucket. Not even sure if we were given an iron... think my flatmate might have bought that. You do get a TV though... definitely would prefer ESSENTIALS. You can hear EVERYTHING IN THIS BUILDING. People upstairs walking around, slamming of doors CONSTANTLY, yelling, screaming, fighting... everything is so loud. Even if you talk at a quiet tone, you can hear it perfectly through the walls. Security don't do anything to help you when you make sound complaints. Tried making over 20 sound complaints against my neighbours who, nearly every day at 5am, try kicking my front door down (which vibrates through the walls and shakes my room) and scream at each other. Internet quality is appalling. No hot water hardly EVER after 8pm. Honestly the worst place I have ever lived in. Not worth the money at all. Flat's don't look like the pictures.

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Student Review: 2 /5
By member1226227 On 4th April 17 verified Verified student

It's situated in a good area, and you have access to the gym (which is small) and a free shuttle bus to a from uni, that'll also take you shopping! However, management is shocking and there is no cleaning facilities.

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Student Review: 3.4 /5
By Student123 On 12th September 16 verified Verified student

Great for the money you pay. Could do with a common room/social area. Free gym but minimal equipment. Could also do with providing a cleaner once a fortnight or so as when exams and deadlines are fast approaching its hard to do a proper clean of the kitchen. Could also do with providing more washing machines and dryers per block.

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Student Review: 2.7 /5
By member1215948 On 29th September 15 verified Verified student

Basic but fair value for money. Location is a little sketchy, often feel unsafe walking home.

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Student Review: 3.1 /5
By member915329 On 8th September 15 verified Verified student

Modern flats, run by great people

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Student Review: 2.9 /5
By member515322 On 7th September 15 verified Verified student

The people there are super loud and annoying. I had many friends in the accommodation and none of them had decent flatmates.

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Student Review: 5 /5
By member914750 On 16th August 15 verified Verified student

Cheapest accommodation in the city and definitely worth it

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