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3.43 / 5
3.43 / 5

How do you rate Chapter Islington?

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https://www.chapter-living.com/properties/islington

Most helpful review

I have to say I love all memebers in Chapter Islington. Especially I want to give my thank to Samiha! She helped me a lot and she is a very nice and kind person! She kindly organized wonderful activities and let us notified. Thank you, Samiha!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member767001
On 8th March 22
verified Verified student
Read all reviews

South West London Hall Rankings


Fulham Palace Studios #3
Davidson House #4
Chelsea Lightfoot Hall #5
Tribu #6
Quebec House #7
New Orient House #8
Woodward Buildings #9
Chapter Islington #10
Seething Wells #11
Clayhill #12

*Minimum 10 reviews required to be ranked.


Most helpful review

I have to say I love all memebers in Chapter Islington. Especially I want to give my thank to Samiha! She helped me a lot and she is a very nice and kind person! She kindly organized wonderful activities and let us notified. Thank you, Samiha!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member767001
On 8th March 22
verified Verified student
Read all reviews

Q&A


Q
Για σας. Θα ήθελα να κλείσω ένα στούντιο με ιδιωτικό μπάνιο και ιδιωτική κουζίνα . Πια είναι και πως θα μπορούσα να το δω και να έχω περισσότερες πληροφορίες ;
By member1279705 On 27th February 23
Q
How does one connect with room mates before moving in
By member774613 On 25th December 22
Q
Can I book a private studio
By member771259 On 2nd September 22
Q

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Read Chapter Islington Reviews


Student Review: 4 /5
By member893734 On 26th October 23 verified Verified student

The location is excellent, bear by a park and the environment is very quiet. The cost is fair, a little bit expensive , but still acceptable. One more thing, the en-suite room is a little bit small.

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Student Review: 3.6 /5
By member492173 On 9th October 23 verified Verified student

Reception staff are really lovely but have found that security are not very helpful, complained multiple times about noise and practically no difference was made any of the times.

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Student Review: 3.7 /5
By member1292031 On 8th October 23 verified Verified student

The location is perfect, there are many bus stops nearby as well as the Piccadilly line. The staff is lovely and always there to help. The issues that I've encountered are towards the room. The room was not clean, I had to change the mattress as there were huge stains on them. Luckily, the staff was quick to respond, but given the price of the room I would expect the room to be better.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member787512 On 14th June 23 verified Verified student

The staff are all lovely as are the facilities (if you’ve got one of the new kitchens I didn’t.) Chapter Islington just isn’t the accommodation for a “freshers” experience, most residents aren’t first years so not really social. If you want a proper first year experience go to your university’s accommodation, even if it’s not as good location as Chaper Islington. Also the doors get slammed v loud. I’ve loved living here but often I go to friends accommodations and wish I had chosen there.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member668255 On 16th April 22 verified Verified student

All staff in Chapter Islington are very kind and they are all ready to help in anytime.

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chapter Islington On 19th April 22
Student Review: 5 /5
By member767001 On 8th March 22 verified Verified student

I have to say I love all memebers in Chapter Islington. Especially I want to give my thank to Samiha! She helped me a lot and she is a very nice and kind person! She kindly organized wonderful activities and let us notified. Thank you, Samiha!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chapter Islington On 18th March 22
Student Review: 3.6 /5
By member1162068 On 1st September 21 verified Verified student

If you’re going to staying in quarantine for 10 days, believe me, this is not the best choice. Ignore all the info on their website. After 2 days no one will remember you and help you. And it is not a clean place. I lived in there for 4-5 months and no one cleaned the corridor. The only good thing is the internet which provides high speed and some of the staff was members were good.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chapter Islington On 2nd September 21
Student Review: 5 /5
By member750656 On 20th August 20 verified Verified student

I live in Chapter Islington for almost a year, this is a perfect place that I recommend those who will study in London live here! The traffic is so convenient, you can take buses or underground by walking only one to four minutes. There are four stores near by, so it’s easy for you to buy stuff. Every month, the reception hosts different activities like welcome party, hotpot party, Holloway party and so on to let us enjoy the time here and help us make friends! Every time when you face trouble in this accommodation, the staff always try their best to help you and ensure your feeling living here. Chapter Islington has a gym, a theater and study room. It is really a great place for you to enjoy your time in London!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Chapter Islington On 21st August 20
Student Review: 2.7 /5
By member847602 On 29th April 20 verified Verified student

I regret booking this place. The hall is overpriced but it's fine and tbh I didn't have issues with the place itself. The problems started with this pandemic when I left Chapter in March. Tried to get out of the contract because I went back to my country. This company is charging me more than one month of rent as an "additional fee" just to terminate the contract. Taking into account that we all had to stop our studies (which we paid a considerable amount for) because of this situation, are anxiously quarantining and are waiting for an economic crisis to come, the company's action is no different from that of Domino's or Starbucks. Taking advantage of this situation is a selfish act. I wish they were more empathetic with people and their situations.

Covid-19: No. They trashed all opinions I had of them.

Value for money
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Reply from Chapter Islington On 1st May 20
Student Review: 1.7 /5
By member845576 On 12th February 20 verified Verified student

If I could go back in time I would have never booked Chapter Islington. The hallways constantly smell, the windows are never cleaned. Maintenance is minimal. Although the management prides to be “supportive”, none of our concerns are being addressed. They stopped responding to my emails after I booked. Laundry is a disaster and extremely disgusting. Water started leaking in my friend's room so he had to find another place to stay mid-semester. In general, this is the worst student accommodation experience I have ever had... I would strongly urge you to find a different place to stay. You could find much cheaper and much better places to stay.

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Reply from Chapter Islington On 19th February 20
Student Review: 5 /5
By member441885 On 31st August 19 verified Verified student

Amazing staff and good customer

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Student Review: 5 /5
By member441885 On 31st August 19 verified Verified student

Very good staff and amazing customer service

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Student Review: 1.4 /5
By member435775 On 1st February 19 verified Verified student

Absolute s*** Pathetic management No social scene No water and heating

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Student Review: 4.9 /5
By member1134809 On 7th November 18 verified Verified student

awesome location, very kind staff

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Student Review: 1.1 /5
By member434486 On 22nd October 18 verified Verified student

Horrible experience! Never rent at this place! Management is useless, its dirty and overpriced for what you get. Do not go here.

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Student Review: 1.1 /5
By member434486 On 22nd October 18 verified Verified student

I cannot at all recommend this student accommodation. When I first booked it I thought it looked quite nice, modern and pleasing. As I am highly allergic to domestic dust, for me it was of the highest importance to have a floor that is very easy to clean i.e. to have one of the rooms with laminate (so a PLUS room). When I booked my room online I am pretty sure I booked a PLUS room. To be 100% sure, I even wrote an email to the Chapter Team to ask about it again and they confirmed that indeed I booked a PLUS one. When I arrived things started to get worse and worse. My room was not a PLUS room but rather an old one with a carpet that had terrible stains on it. When I asked for a new one (i.e. the one I actually booked in the first place), they said I never asked for a PLUS one and that even though their colleague confirmed my room I have to stay in the dirty one. Things were getting worse over time. I asked for my room to be cleaned as it really was in a terrible condition. No one ever

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Student Review: 2.4 /5
By member433835 On 13th September 18 verified Verified student

Terrible experience! I booked a room in Chapter Islington in order to stay in August. I made all the payments and I signed the Terms and Conditions; I also sent an e-mail more than 24 hours before my arrival notifying the exact time I will be there for the check-in. When I arrived no one had prepared my room. I had no room key until the following day and I did not had any bed linen nor toilet papel, towels or facilities at all. I had to sleep on the mattress with no blankets, sheets or anything on and the room, not even similar to the pictures on internet, was completely empty and cold. It was not until the next day when I was warned that the bed clothing was not supposed to be included with the room, this information was not given to me at any time during the process of booking the room and it was never mentioned on the Terms and Conditions document I signed. After this I sent a Formal Claim and I had to wait nearly a month to receive the answer that they couldn't do anything for me.

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Student Review: 2 /5
By member1332512 On 22nd June 18 verified Verified student

You wont get any sleep because of the constant noise level, and the management won’t do anything about it even upon numerous request. They dont care about your health or living standards. You won’t be able to concentrate in lesson due to poor sleep.

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.1 /5
By member1231828 On 31st May 18 verified Verified student

Wifi, hot water, and laundry machines stop working when you need them most. Staffs tried but they cannot possibly fix anything quickly. Prepare to take cold showers for a week, while the washing machines die every month. The terrible facilities make your uni life harder and can provide good preparation to a killing mood.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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