Crescent Place is close to city center, it is so close to the Southampton centre park, that I can enjoy sunshine very fast. It also close to bus stop I think the location is perfect. Wi-Fi is always so good, I didn’t meet any Wi-Fi or hot water problem.
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Crescent Place is close to city center, it is so close to the Southampton centre park, that I can enjoy sunshine very fast. It also close to bus stop I think the location is perfect. Wi-Fi is always so good, I didn’t meet any Wi-Fi or hot water problem.
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Crescent Place is close to city center, it is so close to the Southampton centre park, that I can enjoy sunshine very fast. It also close to bus stop I think the location is perfect. Wi-Fi is always so good, I didn’t meet any Wi-Fi or hot water problem.
I have stayed here for two years now. And I have had a pleasurable experience so far. I must also mention John, who has done an oustandanding Job. He really takes the time to know the students and remembers their names. He is also very helpful and is always cheerful which is reassuring especially in stressful times.
Beautiful view from the room, however the room was very expensive. The extractor fan broke and wasn't fixed up to the point of leaving. The fridge wouldn't shut because of a broken seal and wasn't replaced. The cleanliness of the general areas were lacking with visible grime on handles and fluids on the floor in the lifts. That being said the staff themselves were lovely and do there best to help when they can.
Thank you so much for your review, feedback is always appreciated so that we are able to see where we can look to improve. Im sorry to hear that some items were not repaired whilst you stayed with us im sure the team will take this feedback on board to ensure we communicate better with our students when maintenance is reported so that a true timeframe can be agreed upon. We will work witht he team to look to see how we can improve going forward. Thank you again for taking the time to review
It's peaceful but would be better if there're more facilities and benefits for us to use. One of the greatest things is Jaybie, the maintenance worker at the building, he is very helpful when I needed help with fixing stuffs in the room. He is responsible. Also Nicola, the reception lady, she is also very friendly and helpful when I needed advice or help. Definitely a role model as a receptionist.
Pretty warm service and quick-answering reception, frequent interaction with residents. However, public spaces are not enough such as study room and it is always locked for nowhere to book. Plus the equipments in room are little bit old and happens to broke in a short period of time. Hope to have more activities also. But think of the value pricing under a £100/week these may be not too much bothering and the location quite convenient to reach any plots here.
All quite good from atmosphere to staffs
Thank you for your positive feedback! The team work incredibly hard to ensure we provide a great place to live for all of our students!
A really nice place to live. The location and the environment around is excellent.
Thank you for your loevley feedback we try our best to make sure its a lovely place to live for our students! Being in the heart of the city also has its advantages with everything being available on your door step! From parks to shops to the University campus to leisure facilities. https://thestudenthousingcompany.com/locations/southampton/crescent-place
This is a great student accommodation. Really value for money.
Thank you for taking the time to leave your feedback. Not long now and we can start using our social spaces properly again and hopefully start holding more face to face events too. https://thestudenthousingcompany.com/locations/southampton/crescent-place
Nice place to live and Jay's service is so nice and helpful!
Hello There, Thank you for taking the time to leave some feedback. Jay is an incredible member of staff and im sure seeing this review will mean a lot to him as he loves working hard to help out all of our students.
Nice place to live in this period of time. Excellent reception and maintenance staff. Also with the same condition, cheaper than other accommodation
Hey There, Thank you for taking the time to leave feedback its greatly appreciated!
Lovely place. In the city center of Southampton, 10 minutes work from big shopping malls. In room you can enjoy a good view.
Hello, Thank you so much for taking the time to leave your feedback. Feedback is greatly imporatnt to us both good and bad as it enables us to shape our accommodation for the future! Not long now and you will be able to visist the shops again finally! We would love to see some great pictures of your view from you room to feature on our social media platforms so if you have any favourite pictures feel feel to send them over to us.
My second year at Crescent Place. Very kind and warm-hearted staff. The location is good close to the city center but not that close makes it a chill place. Transportation is convenient as well. One more important the cost is low compared with other accommodation. I am very happy to live here and already rebook my room for the next year.
Hi There! Thank you so much for your kind comments! We are excited to hear youa re staying with us for another year too! We aim to make Crescent Place a home from Home for all of our students as we know living away from home can be challenging at times. If you have nay ideas or feedback that you think could make Crescent Place even beeter please dont hesitate to let one of the team know as we want to make your stay the best it possibly can be!
Kerry is amazing!!! I had to send back some of my friends suitcases to Italy and she was beyond helpful. She allowed me to print a couple labels for the suitcases and she even helped the FedEx man get the suitcases onto the truck! She is utterly fantastic and will attempt to help you beyond the call of duty. Reception in general is amazing- but Kerry especially is helpful!
Thank you very much for your kind comments they are greatly appreciated. The team do try their best to help where they can, so im glad the suitcases all got sent off and were hopefully delivered in time.
Lovely staff, amazing rooms and great facilities including a gym and study room. Repairs get done quickly and efficiently. Just a shame there arent kitchen cleaners like there used to be.
Hello, Thank you for taking the time to review Crescent Placeour team really appreciate you taking the time to give feedback. It enables us to look at ways we can improve and celebrate when we get things right. Kitchen cleans are always a topic for discussion, we try to encourage independent living this includes learning to cook and clean and learning how to live with others that may not have the same standards as each other (a difficult one we know). We are looking at different options of how our students can decide and arrange this directly with a cleaning company. We will aim to have a price list available and contact details in the main reception area so that if students decide this is something they would like they can make contact with the cleaning company and arrange directly. The pandemic has slowed this process a little but its something we are looking to have available going forward.
Me and my friends could book a flat and know we were going to be living together which was amazing!! The rooms are decent sizes as well as the kitchen and it’s so close to Solent University it’s great and with walking distance to everything else!!
Thank you for taking the time to leave such a lovely review. Its great to see that you were able to book a flat with friends and that our location has worked out well for you. Crescent Place is a great location for Solent University they are practically next door which is great for our students! Hopefully we will have you all staying with us again for the coming year if you are still studying. https://thestudenthousingcompany.com/locations/southampton/crescent-place
Obviously, due to the pandemic some things aren’t possible, like social spaces being open and cleaners coming to our flats, but there has been no reduction in rent because of this, which means we’re paying the same amount and not getting what we signed up for in our contracts. As well as this, the struggle of getting your parcels is very difficult. You have to wait for an email to be sent to you before you can collect them, and I’ve waited days to receive these emails when I’ve paid for next day delivery and reception won’t give me my parcels, which have been delivered and are just sitting in the office. Most staff are friendly, but a few seem really uninterested in helping you at all and can be quite rude. As a building, it’s nice and the rooms are nice, but not all things were working when we moved in and it took a while to sort this out, such as heating problems and we didn’t have a TV for 3 weeks due to many issues with it being broken.
Hello thank you for taking the time to leave us a review and provide feedback on Crescent Place! We know that due to the current pandemic its been difficult, as socilising is what we all love to do as humans, but we are hoping that the end is near and we will be able to return to some form of normality soon. I would be happy to discuss other key points of your review with you directly if you are happy to do so, so that i can answer your questions specifically and of course be able to have a discussion to understand how you are feeling about your points raised. if you are happy to do so please pop us an email or give us a call and we can go from there. Hopefully we will have the opportunity to speak soon. Tanks again for your time leaving honest feedback it really is appreciated. Claire
Things promised in the contract were never given to us (social spaces, gym, parcel service)
Hi There, I am sorry to hear this, we know Covid has thrown a spanner in the works for many wanting to socilase in our social areas but unfortunately we must all abide by the governement guidelines until it is safe to once again socialise together! Hopefully not much longer now, like you our teams miss hosting events to get you all together too, if you have any ideas that you think would be good events to host we woul dlove to hear from you so get in touch if you would like to to help shape events for our students! I would like to hear more feedback around our parcel service, if you are happy to discuss further? if so pop us an email or give us a call and hopefully we can work out how we can improve the parcel service we deliver to make it work better for our students.
Generally is good，some aspects can be improved
Hello, Thank you for taking the time to leave us a review. If you are happy to do so i would love to take the time to have a chat with you arounf what areas you think we could improve. Feedback from our students is vital to us whether it positive or negative as it enables us to celebrate when we get it right and reassess when we get it wrong, so if you would like to discuss further any where you feel we could improve please get in touch as all feedback is welcomed. https://thestudenthousingcompany.com/talk-to-us
Really friendly, helpful and quick maintenance
Thank you for taking the time to leave us a review we really appreciate it and the Maintenance team also asked us to pass on our thanks for your positive feedback!
Amazing property! Would 100% recommend to future students.
Amazing, this is great to hear! Thank you for taking the time to leave a review we really appreciate it!
It's an affordable place when comparing other studio flats in the area, however it doesn't work out worth the money. The management is poor and their attitude towards tenants can be appalling. If noise is a concern when choosing somewhere to live, please don't make the same mistake I made.
Hello, thank you for taking the time to leave a review, we welcome all feedback as it enables us to know what we are getting right and what we need to improve so thank you. I can see here we may have got it wrong and if you are happy to do so I would like to take some time to understand your situation in greater detail so that we can improve going forward. If you are happy to discuss further please contact the site team and provide contact details and I will be in touch to discuss further. Thank you again for your valued feedback its greatly appreciated.
Low value for the money, only 1 table in a studio room, uncomfortable chairs, very expensive. Some problems took 6 months to get fixed ( like a window that was leaking air )
It’s great in general, the staff are very helpful