4.18 / 5

Crescent Place Reviews

17 Reviews by Students

How do you rate Crescent Place?

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https://thestudenthousingcompany.com/locations/southampton/crescent-place/

Most helpful review

My second year at Crescent Place. Very kind and warm-hearted staff. The location is good close to the city center but not that close makes it a chill place. Transportation is convenient as well. One more important the cost is low compared with other accommodation. I am very happy to live here and already rebook my room for the next year.

Value for money
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Property management
Cleaning
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Internet / Wifi
By member1055390
On 18th March 21

Southampton Hall Rankings


Unilife High Street #6
Austen House #7
Green Wood Court #8
Vincent Place #9
Crescent Place #10
Orion Point #11
Deanery #12
Mayflower Halls #13
Kimber #14
Glen Eyre Halls #15

All Student Accommodation in Southampton


Most helpful review

My second year at Crescent Place. Very kind and warm-hearted staff. The location is good close to the city center but not that close makes it a chill place. Transportation is convenient as well. One more important the cost is low compared with other accommodation. I am very happy to live here and already rebook my room for the next year.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1055390
On 18th March 21

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Read Crescent Place Reviews


0
Student Review: 5 /5
By On 13th April 21

Nice place to live in this period of time. Excellent reception and maintenance staff. Also with the same condition, cheaper than other accommodation

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 10th April 21

Lovely place. In the city center of Southampton, 10 minutes work from big shopping malls. In room you can enjoy a good view.

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 12th April 21

Hello,

 

Thank you so much for taking the time to leave your feedback. Feedback is greatly imporatnt to us both good and bad as it enables us to shape our accommodation for the future!

Not long now and you will be able to visist the shops again finally! We would love to see some great pictures of your view from you room to feature on our social media platforms so if you have any favourite pictures feel feel to send them over to us.


0
Student Review: 5 /5
By On 18th March 21

My second year at Crescent Place. Very kind and warm-hearted staff. The location is good close to the city center but not that close makes it a chill place. Transportation is convenient as well. One more important the cost is low compared with other accommodation. I am very happy to live here and already rebook my room for the next year.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 12th April 21

Hi There!

Thank you so much for your kind comments! We are excited to hear youa re staying with us for another year too! We aim to make Crescent Place a home from Home for all of our students as we know living away from home can be challenging at times.

If you have nay ideas or feedback that you think could make Crescent Place even beeter please dont hesitate to let one of the team know as we want to make your stay the best it possibly can be!


0
Student Review: 5 /5
By On 11th March 21

Kerry is amazing!!! I had to send back some of my friends suitcases to Italy and she was beyond helpful. She allowed me to print a couple labels for the suitcases and she even helped the FedEx man get the suitcases onto the truck! She is utterly fantastic and will attempt to help you beyond the call of duty. Reception in general is amazing- but Kerry especially is helpful!

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 12th April 21

Thank you very much for your kind comments they are greatly appreciated.

The team do try their best to help where they can, so im glad the suitcases all got sent off and were hopefully delivered in time.


0
Student Review: 4 /5
By On 3rd March 21

Lovely staff, amazing rooms and great facilities including a gym and study room. Repairs get done quickly and efficiently. Just a shame there arent kitchen cleaners like there used to be.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 8th March 21

Hello, Thank you for taking the time to review Crescent Placeour team really appreciate you taking the time to give feedback. It enables us to look at ways we can improve and celebrate when we get things right. 

Kitchen cleans are always a topic for discussion, we try to encourage independent living this includes learning to cook and clean and learning how to live with others that may not have the same standards as each other (a difficult one we know). We are looking at different options of how our students can decide and arrange this directly with a cleaning company. We will aim to have a price list available and contact details in the main reception area so that if students decide this is something they would like they can make contact with the cleaning company and arrange directly. The pandemic has slowed this process a little but its something we are looking to have available going forward.


0
Student Review: 5 /5
By On 26th February 21

Me and my friends could book a flat and know we were going to be living together which was amazing!! The rooms are decent sizes as well as the kitchen and it’s so close to Solent University it’s great and with walking distance to everything else!!

Value for money
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Thank you for taking the time to leave such a lovely review. Its great to see that you were able to book a flat with friends and that our location has worked out well for you.

Crescent Place is a great location for Solent University they are practically next door which is great for our students! Hopefully we will have you all staying with us again for the coming year if you are still studying. 

https://thestudenthousingcompany.com/locations/southampton/crescent-place


0
Student Review: 3 /5
By On 26th February 21

Obviously, due to the pandemic some things aren’t possible, like social spaces being open and cleaners coming to our flats, but there has been no reduction in rent because of this, which means we’re paying the same amount and not getting what we signed up for in our contracts. As well as this, the struggle of getting your parcels is very difficult. You have to wait for an email to be sent to you before you can collect them, and I’ve waited days to receive these emails when I’ve paid for next day delivery and reception won’t give me my parcels, which have been delivered and are just sitting in the office. Most staff are friendly, but a few seem really uninterested in helping you at all and can be quite rude. As a building, it’s nice and the rooms are nice, but not all things were working when we moved in and it took a while to sort this out, such as heating problems and we didn’t have a TV for 3 weeks due to many issues with it being broken.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Hello thank you for taking the time to leave us a review and provide feedback on Crescent Place!

We know that due to the current pandemic its been difficult, as socilising is what we all love to do as humans, but we are hoping that the end is near and we will be able to return to some form of normality soon.

I would be happy to discuss other key points of your review with you directly if you are happy to do so, so that i can answer your questions specifically and of course be able to have a discussion to understand how you are feeling about your points raised. if you are happy to do so please pop us an email or give us a call and we can go from there. Hopefully we will have the opportunity to speak soon. Tanks again for your time leaving honest feedback it really is appreciated.  Claire

 


0
Student Review: 3 /5
By On 26th February 21

Things promised in the contract were never given to us (social spaces, gym, parcel service)

Value for money
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Property management
Cleaning
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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Hi There, I am sorry to hear this, we know Covid has thrown a spanner in the works for many wanting to socilase in our social areas but unfortunately we must all abide by the governement guidelines until it is safe to once again socialise together! Hopefully not much longer now, like you our teams miss hosting events to get you all together too, if you have any ideas that you think would be good events to host we woul dlove to hear from you so get in touch if you would like to to help shape events for our students! I would like to hear more feedback around our parcel service, if you are happy to discuss further? if so pop us an email or give us a call and hopefully we can work out how we can improve the parcel service we deliver to make it work better for our students. 

https://thestudenthousingcompany.com/talk-to-us


0
Student Review: 4 /5
By On 26th February 21

Generally is good,some aspects can be improved

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Hello, Thank you for taking the time to leave us a review.

If you are happy to do so i would love to take the time to have a chat with you arounf what areas you think we could improve. Feedback from our students is vital to us whether it positive or negative as it enables us to celebrate when we get it right and reassess when we get it wrong, so if you would like to discuss further any where you feel we could improve please get in touch as all feedback is welcomed.

https://thestudenthousingcompany.com/talk-to-us


0
Student Review: 5 /5
By On 25th February 21

Really friendly, helpful and quick maintenance

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Thank you for taking the time to leave us a review we really appreciate it and the Maintenance team also asked us to pass on our thanks for your positive feedback!


0
Student Review: 5 /5
By On 25th February 21

Amazing property! Would 100% recommend to future students.

Value for money
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 1st March 21

Amazing, this is great to hear! Thank you for taking the time to leave a review we really appreciate it!


0
Student Review: 2 /5
By On 4th February 20

It's an affordable place when comparing other studio flats in the area, however it doesn't work out worth the money. The management is poor and their attitude towards tenants can be appalling. If noise is a concern when choosing somewhere to live, please don't make the same mistake I made.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Crescent Place
On 23rd February 21

Hello, thank you for taking the time to leave a review, we welcome all feedback as it enables us to know what we are getting right and what we need to improve so thank you. I can see here we may have got it wrong and if you are happy to do so I would like to take some time to understand your situation in greater detail so that we can improve going forward. If you are happy to discuss further please contact the site team and provide contact details and I will be in touch to discuss further. Thank you again for your valued feedback its greatly appreciated.

https://thestudenthousingcompany.com/talk-to-us


0
Student Review: 3 /5
By On 5th September 19

Low value for the money, only 1 table in a studio room, uncomfortable chairs, very expensive. Some problems took 6 months to get fixed ( like a window that was leaking air )

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

0
Student Review: 5 /5
By On 23rd March 19

It’s great in general, the staff are very helpful

Value for money
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Property management
Cleaning
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Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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