Capital House Reviews

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Capital House

What are the top reasons for choosing Capital House?

We spoke to CRM Students to find out more:

1. You’ll be less than a 10-minute walk to Southampton Solent University and under a 10-minute bus ride to the University of Southampton.
2. The city centre is on your doorstep so all amenities are within easy reach.
3. There are fully kitted out communal spaces including a cinema room, games room and lounge.
4. There’s a free on-site gym.
5. You’ll benefit from on-site laundry facilities and secure bike storage.
6. There’s 24/7 CCTV and a friendly on-site management team.

Rooms:

There’s a range of different room options to choose from. You can have a room in a shared house or flat, alternatively, for more space to yourself go for a self-contained studio or penthouse. Whichever room you choose, they are all stylishly designed and fully furnished with a ¾ bed, study area and ample storage space.

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Capital House

What are the top reasons for choosing Capital House?

We spoke to CRM Students to find out more:

1. You’ll be less than a 10-minute walk to Southampton Solent University and under a 10-minute bus ride to the University of Southampton.
2. The city centre is on your doorstep so all amenities are within easy reach.
3. There are fully kitted out communal spaces including a cinema room, games room and lounge.
4. There’s a free on-site gym.
5. You’ll benefit from on-site laundry facilities and secure bike storage.
6. There’s 24/7 CCTV and a friendly on-site management team.

Rooms:

There’s a range of different room options to choose from. You can have a room in a shared house or flat, alternatively, for more space to yourself go for a self-contained studio or penthouse. Whichever room you choose, they are all stylishly designed and fully furnished with a ¾ bed, study area and ample storage space.

Most helpful review

Wouldn’t recommend, your promised a lot of things in terms of a cinema room which has been broken the whole year study room which has been closed the whole year but your still paying for these facilities. staff don’t care and security are rude and aggressive. For the amount your paying it’s not worth it better off staying at Vita Student Accommodation better value for money and can use ALL the facilities that You pay for!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member457067
On 28th April 21

Read Capital House Reviews


0
Student Review: 1 /5
By On 28th April 21

Wouldn’t recommend, your promised a lot of things in terms of a cinema room which has been broken the whole year study room which has been closed the whole year but your still paying for these facilities. staff don’t care and security are rude and aggressive. For the amount your paying it’s not worth it better off staying at Vita Student Accommodation better value for money and can use ALL the facilities that You pay for!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital House
On 28th April 21

We are sorry that you feel that you wouldn't reccommend us. We know COVID-19 has meant that the way that we have had to operate has meant that certain facilities which would normally be well used haven't been shut as we have been following the governement guidelines until it is safe to once again socialise together! Both our gym and study space is open on a bookable basis to keep all of our residents safe. We hope in the coming weeks to open the remaining facilities.

Our staff pride themselves on their friendly welcome and would be love to discuss your comments further to help us improve.


0
Student Review: 2 /5
By On 15th May 20

Very poor management and staff do not respect with international students. It was hard to contact with staff through e-mail because they do not reply the thing that I would like to ask. And they normally do not take any response to help me.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital House
On 28th April 21

We are sorry to hear you struggled with communication wiht the staff. Rest assured we do respect all of our residents backgrounds, we have a wide variety of residents from a vast selection of countries across the world. We love to embrace ourselves with everyone's cultures and celebrate these. We do have new staff onsite who are always available at reception to discuss any feedback in person or reply to emails as soon as we can.


0
Student Review: 2 /5
By On 17th April 19

This place does not know how to run a STUDENT accommodation. No1, the only good thing about the accommodation is how nice the rooms are and I can’t stress this enough, that is it. The management here isn’t great at all, they work against you rather than with you. They also came up with a £500 payment that was supposed to be paid, without any knowledge of it until 4 days before moving in, and stated they wouldn’t give me the keys until I had paid this. Even though I paid the deposit 6 months earlier and could’ve paid this £500 then when I had the money. They also advertised this accommodations stating “no hidden fees” so if your planning to move here make sure you have money for these unannounced payments. Payments for accommodation fall in line 2-3 weeks before you get your student loans so they can give out fines for late repayments to maximise profit (as most of the rooms are not occupied).

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Capital House
On 30th April 21

We are sorry to hear that you were disappointed with your stay. All of your payments and dates are clearly written in the tenancy agreement. It is not unusual for payment to be made prior to residents moving in. We are happy to work with our residents to come up with a solution such as a payment plan should they have issues with their student finance loans coming in later than the dates on the agreement. 


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