Rubbish Internet; Very inconvenient location; customer service with Londonist is extremely poor; a bell from the church rings nearby every day including Sunday morning; fire alarm rings occasionally; residents smoke and play music out loud outside the hall; CONSTRUCTION and DWELLING in the corridor FOR TWO MONTHS without previous notice. Won't even stay here for 1 week even it's free. If you have extra money, go and throw into the river instead of staying here.
On 21st February 20
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Rubbish Internet; Very inconvenient location; customer service with Londonist is extremely poor; a bell from the church rings nearby every day including Sunday morning; fire alarm rings occasionally; residents smoke and play music out loud outside the hall; CONSTRUCTION and DWELLING in the corridor FOR TWO MONTHS without previous notice. Won't even stay here for 1 week even it's free. If you have extra money, go and throw into the river instead of staying here.
On 21st February 20
Chapter Portobello Information
| Telephone | 020 3675 9220 |
| Postcode | W10 5JY |
| Price from | £199.00 per week (subject to availability) |
| Features | 35 minutes via bus from UCL, Imperial and University of Westminster, shuttle bus service, gym, games area, courtyard and on-site team. |
| Top tip | Residents can use the facilities at all 11 Chapter buildings across London |
Read Chapter Portobello Reviews
Rubbish Internet; Very inconvenient location; customer service with Londonist is extremely poor; a bell from the church rings nearby every day including Sunday morning; fire alarm rings occasionally; residents smoke and play music out loud outside the hall; CONSTRUCTION and DWELLING in the corridor FOR TWO MONTHS without previous notice. Won't even stay here for 1 week even it's free. If you have extra money, go and throw into the river instead of staying here.
Hello, thank you for taking the time to leave a review and we’re very sorry to see it’s only 1 star. We take your comments very seriously and would like to look into this further. We do conduct fire alarm tests on a weekly basis to ensure that our systems are working correctly and apologies for any inconvenience this may cause. We're also sorry to hear that you've experienced issues with the Londonist and would urge you to contact them directly to resolve this matter. Please could you email feedback@chapter-living.com with some more information on the issues you've experienced so that we can raise these with the Chapter Portobello management team?
Located far enough out to be inconvenient but close enough to have a high cost, Chapter Portobello has been the worst accommodation I've ever lived in. Run as a business, money is what comes first and everything else is secondary. The gym is poorly maintained, there is no library except those abandoned books from previous tenants, and the "cinema" is only really used for the odd event that people only show up to so that they can grab some free food and leave. If you have the chance, avoid this place and look elsewhere. The one good thing is that, between the staff (avoid the nightshift, but daytime can be ok) and stack of inconveniences, I've certainly reinforced my love of traveling!