|Bernard Johnson House||#2|
|Liberty House Sebastian Street||#3|
|John Tovell House||#6|
|Goldsmid House, Wilton Plaza||#7|
|St Pancras Way||#8|
|James Lighthill House||#10|
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Management staff extremely helpful and try to get problems sorted as quickly as possible. They reply back quickly to email queries. The manager seems friendly whenever I interact with him. Maintenance quick to complete tasks and friendly; I reported a problem and it was solved the next day. The cleaning is spotless in my communal kitchen; and they even clean up after my messy flat mates. The building is more up to date than other UCL buildings I have visited and seems value for money for the location and facilities. There could be more social interaction as there is a high proportion of international students who keep to themselves; and I wish we had a pool table or foosball table.
Too many inspections, and the "maintenance" staff come by unannounced to covertly spy on you, while carrying out some alleged work (recently came to look at my door which apparently wasn't latching properly, even though it is perfectly fine and at no point did I ask for maintenance to come around). The staff do the bare minimum, and when you complain all they do is spout a stream of "regulations" at you. They threatened to fine me for bringing my own futon bed to sleep on, because the tiny hollow spring mattress bed they provide gives me back problems. The cleaner constantly moves stuff around, and has absolutely no respect for private property, and only ever does a superficial job. Why pay more for something you can do yourself in 5 minutes? Expect to pay an extortionate amount of money for a tiny, squalid room and to be treated like a child by the staff.
Too many inspections, which require room entry. One of the staff is very rude. A lot of the residents said the same thing about this rude staff. Cleaners always ask us to clean the kitchen. Why do we have to pay so much if we have to clean the kitchen by ourselves. Might as well reduce the fees and we'll clean it ourselves and the hall inspects it.