The Costume Store Reviews

The accommodation is really safe has a proper and very helpful reception available 24/7. The location is very great nearby tesco and tube station is just next to the accommodation.

If you are a POC, be ready to be constantly questioned on whether or not you live there by racist reception workers who will claim that you don’t. Avoid the Costume Store at all costs, terrible wifi, incompetent reception workers (not all of them), and fire alarms accidentally going off repeatedly in the middle of the night.

I have lived in the costume store for two years already and have just accepted my offer to live my third and final year there. I love the accommodation, I was also apprehensive at first reading all the bad reviews when first moving there. However,I've not found it a terrible experience at all. of course it has its ups&downs but you are going to at any accommodation. Management are really helpful if you ever have any problems regarding anything, that being rent, flat mates, maintenance help, they always get to the issue. I love the location as it is directly opposite North Acton tube station &also a bus stop right out side. It may not have nightlife on the doorstep but you're never far from it, and of course the night life in the accommodation is good as if you do fancy doing something there are usually flat parties going on somewhere.I do love a take away and there is Dominos, McDonalds etc next door. Also Common room is a brilliant space and events are held there every week, most days

If you can help it don't bother wasting your money in this place. The management is terrible, they won't fix most things and will charge you for it anyway. Almost all of the staff can't speak English and do not understand anything you're trying to say. Rooms and kitchens aren't too bad to be fair apart from the ridiculous amount of picky inspections that I feel like I'm in military training again. Don't even think about using the car park over night, apparently no one is allowed to use it. Why? I don't know but isn't the whole point of a car park to be able to keep your car safe overnight? Apparently not. The only good thing is there is a tesco, sainsbury's and asda close by with other fast food shops like domino's. There's a common room with sofas and a big TV but hardly anyone goes in there. The washing machine and dryers are expensive if you're doing regular washing and most don't work.

WiFi is awful, drops out several times a day. Accommodation is not secure, my £3000 bike was stolen from within their "secure bike storage". Location is very far and inconvenient, taking 2 hours to get to central London during tube strikes. Mixed Imperial / UAL leads to a poor social environment. Construction sites on all sides, starting at 6am, waking everyone. Accomodation have finally admitted this is an issue and started giving out ear plugs just so we can sleep.

Value for money; ha there is literally nothing worth the price of the most expensive dorm with Ual. You will most definitely pay more than what you get from student finance. For that expensive price you will get, four LOUD construction sites outside your window working from 7am to whenever it gets darks, picky inspections every month that force there to be no evidence of people living there, horrible maintence that refuse to admit blame on things like washing machines breaking down mid-wash, carpet bugs etc, a really uncomfortable mattress that you will need a topper for, no cleaning products and a really bad henry hoover and mop with no bucket. Convinced yet? If i was to list anything good, it would be that it’s next to a train station and a small tesco and asda. There is a common room and if you go to the parties on the first day it’s quite good as everyone’s new. however if you move in later, everyone can be quite cliquey and if you’re awkward, it’s really hard to make friends.

I wish I could give 0 star! Before i moved in, I doubt about the reviews, but after living here for a year. I would definitely say this place has earned their terrible reviews for reasons: too expensive, endless kitchen inspection, and poor management. Moreover, you have to pay for everything unfairly even though its caused by some one else. My advice is DONT live here, you can find somewhere better.

Bad manager but have big common really room,although the parties the hold are a little boring but not bad The environment is clean here but just has a small tesco close here not very convenient but has a tube station just in front of the hall.

Very far from uni. In the middle of nowhere. Nothing to do in surrounding area.

Where do I begin... Basically just don't live here; it's the closest UAL hall of residence to Lime Grove but Acton itself is not nice. The only positive is it's close proximity to the tube and Tesco. The management team are unresponsive to any messages or complaints; I had an issue with a bad draft from my window which they refused to even come and look at. You also have kitchen inspections once a month that are extremely picky: essentially you are expected to live in a museum and if you don't you get charged for a cleaner. Then there are the room inspections each term which are always on the week of deadlines which when you do an art course which requires for you to use your desk almost constantly is a major hassle. I have been failed for an inspection because I refused to move my Uni work from my desk. The rooms themselves are cheaply built and uncomfortable, I had to buy a separate topper for my mattress as it dug into me, and many of my flat mates had to do the same.