|Asquith House & Austin Hall||#1|
|Iconinc - The Glassworks||#2|
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Read Iconinc - The Glassworks Reviews
The main problem is noise. Awful noise problem all day and night. Room walls are think like paper. Common rooms are useless and quite small. Study rooms are just behind the social area and you can’t study because of noise. Maintenance is extremely slow you need to wait for ages. Location is 25 minutes by walk plus hill. I’m very regretful.
They care more about marketing the accommodation and looking good online than they care about satisfying their tenants. Staff are strict and not friendly. They have cameras watching you everywhere, including all the social spaces like your kitchen, which make me very uncomfortable. The facilities are probably quite low cost as my TV doesn't always work. They also don't tell you what you have access to until you get there, so don't be surprised if you get a crappy kitchen lounge instead of a nicely furnished mega lounge. They put very little effort into the areas that they were not advertising online. Overall, I think they should improve their customer service a whole big deal, as everyone here is unsocial and miserable.