Brand new hall near Durham University
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Read CityBlock, The Village @ The Viaduct Reviews
City Block need to stop claiming they have student welfare at heart. Their treatment of students and communication during the pandemic has been outrageous- not willing to be more flexible in the payment dates or offer any form of support. Private landlords are receiving support from the government- so they are essentially profiting off of the pandemic while charging students full rent for empty rooms we cannot access. Disgrace of a company, if you want a decent student experience LOOK ELSEWHERE.
This submission has prompted me to make a story, but I do not feel as though what i am about to write best represents the disdain i feel towards this company. The accomodation is okay, location okay, cleaning lacklustre, and the student ‘experience’ non-existant. This is bad enough, but the management of the covid situation has left me outraged. After the lockdown, we were immediately told that all contracts must be upheld, and that we should refer to our contracts. This is hardly reflective of a company that claims to care for the wellbeing of its residents. Other private halls have already cancelled third term payments, but this disgrace of an organisation simply emails to remind us that the government offers relief and that student finance is still due. Thats right. Cityblock somehow believe that because we are receiving support during the greatest economic disaster of our lifetime that this should immediately be funnelled IN FULL to an empty accommodation building.
Great and friendly staff, that are always there to help, and treat you more like a friend than a resident. The location could not be more central, with around a 5 minute walk from the city centre, 2 minute walk from bus and train stations. It is also wonderfully situated next to Flass Vale Nature Reserve so you don't feel like you are in the middle of the city. Couldn't pick a better place to be. Lived here for two years and love it.