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Charlton Court Reviews

31 Reviews by Students

3.75 / 5
3.75 / 5

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Most helpful review

Kind staff always available when needed (and emergency staff 24/7). On site trustworthy contractor is available to fix anything you need (and often fixes what you need fixed the next day - you don't always need to be present, this is great when you have work or uni). The only issue is laundry facilities arnt enough for everyone and some are often broken but it's usually fixed soon enough.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1189152
On 20th July 23
verified Verified student
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Bath Hall Rankings


James House #1
The Depot #2
The Exchange #3
Avon Studios #4
Charlton Court #5
The Quads #6
iQ Twerton Mill #7
Norwood House #8
Woodland Court #9
Brendon Court #10

*Minimum 10 reviews required to be ranked.


Most helpful review

Kind staff always available when needed (and emergency staff 24/7). On site trustworthy contractor is available to fix anything you need (and often fixes what you need fixed the next day - you don't always need to be present, this is great when you have work or uni). The only issue is laundry facilities arnt enough for everyone and some are often broken but it's usually fixed soon enough.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member1189152
On 20th July 23
verified Verified student
Read all reviews

Q&A


Q
Where is the recycling facility located?
By member865621 On 24th January 22
Q

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Read Charlton Court Reviews


Student Review: 5 /5
By member991918 On 5th October 23 verified Verified student

Really nice spacious room and the staff are absolutely lovely would highly recommend.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Student Review: 5 /5
By member1091892 On 4th October 23 verified Verified student

Brian at the front desk ( night safety) is the best bloke I’ve ever met, give him a pay rise please because he does his job brilliantly and makes us all feel so safe, he’s such a sound guy. Xxxx

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Student Review: 4.3 /5
By member790604 On 30th August 23 verified Verified student

Staying at Charlton Court was really beneficial to my first two years at uni, the location couldn't be more convenient for students based at Locksbrook, especially useful having hobbycraft, lidl and costa nearby too. I felt safe staying there and will really miss Charlton as lots of memories were made there. Apart from a few maintenance issues that were sorted fairly quickly, I would 10/10 recommend to others.

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Student Review: 4.7 /5
By member1189152 On 20th July 23 verified Verified student

Kind staff always available when needed (and emergency staff 24/7). On site trustworthy contractor is available to fix anything you need (and often fixes what you need fixed the next day - you don't always need to be present, this is great when you have work or uni). The only issue is laundry facilities arnt enough for everyone and some are often broken but it's usually fixed soon enough.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 25th July 23

Student Review: 4.1 /5
By member1389089 On 18th July 23 verified Verified student

Very nice place - great staff service and polite

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Student Review: 3.9 /5
By member688607 On 4th July 23 verified Verified student

Maybe one of the top3 apartments on the Lower Bristol Road!

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Student Review: 3.9 /5
By member688512 On 1st July 23 verified Verified student

The apartment complex was a great place to live, the kitchen was great and the room was comfy. A lot of things broke unfortunately and there were some mould issues but most of the things were fixed quite quickly. The staff were all really lovely people and very happy to help any problems we had.

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Student Review: 3.7 /5
By member1288437 On 29th June 23 verified Verified student

The night team were honestly the nicest Brian and Dean helped with absolutely everything and made sure we were happy and okay constantly. Grace and Owen at the desk during the day are the nicest and the funniest people. Those four really made my experience here the best it could have been!! So thank you and shoutout to them!!

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Student Review: 4.1 /5
By member888436 On 29th June 23 verified Verified student

The staff is what made my experience, mainly night staff (Brian and Dean) and Grace :)

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Student Review: 5 /5
By member787878 On 22nd June 23 verified Verified student

Perfect location between uni and town, staff have always been so lovely, accommodating and supportive of our flat! If I could stay forever I would :)

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Reply from Charlton Court On 25th June 23

Student Review: 1.1 /5
By member838760 On 1st June 19 verified Verified student

If I could give it 0 I would. The wifi to begin with is ridiculously slow and doesn't even work in block A. The door to block B has been broken and not locked since November (2018) which makes me and many others feel very unsafe, and it's unlikely to be fixed before we leave. The staff just come into your flat/rooms without announcing. I would be fine with paying the amount they charge since we are in Bath if the place was half decent, but even with submitting complaints you barely get any help or a response from staff or Unite themselves. Definitely do not recommend.

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Student Review: 2.6 /5
By member1134710 On 1st November 18 verified Verified student

I am pretty disappointed in Charlton Court and it is honestly not worth the money. Positives: Friendly staff, fairly quick to resolve maintenance issues, good location (Costa/Mcdonalds/Lidl close by and only a ten minute bus ride into town. Negatives: The cleaners hardly come in and when they do the kitchen is never cleaned adequately. The sofas in the kitchens are disgusting (stains all over, tears and just generally filthy). The hob takes a while to heat up. The cupboards are dirty inside. In my first month here i found about 12 dead flies in my freezer which is sickening.. My bedroom door frame also fell completely out of the wall in the first month. The toilets are very noisy after you flush them which is just annoying. Generally worth paying a little bit more for the other halls in Bath because Charlton Court just isn't worth it.

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Student Review: 1.7 /5
By member1326178 On 30th March 17 verified Verified student

This place is seriously over priced. It's also a particularly miserable place, there's no community feel and you can go days without seeing anyone on your own floor due to large amounts of empty flats/rooms. The condition of the flat/rooms upon moving in were dirty and run down. The day staff are genreraly friendly and helpful however, the night staff not so much. The view from the flats on the exterior of the building is beyond tragic featuring a graffitied abandoned warehouse. The location is convienient for buses and there's a couple of shops near by but apart from that not a great area. Overall Charlton Court is NOT value for money. They make a good impression on open days/online pictures but in reality there is much better accomadation available elsewhere.

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Student Review: 1 /5
By member1025915 On 19th February 17 verified Verified student

Can I rate it 0? Students were horrible people, no support given when trying to leave or even change room, left me with huge health issues

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Student Review: 2.9 /5
By member1125369 On 20th December 16 verified Verified student

it's alright for first year accomodation

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Student Review: 1.9 /5
By member1324930 On 4th December 16 verified Verified student

make this your last option as the building is very old so does your room. Hot shower does not work from time to time on a going basis

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Student Review: 2.1 /5
By member1324202 On 1st October 16 verified Verified student

(Resident from 27/09/15 - 17/09/16). Positive points: en suite, friendly staff, quick to fix issues. Negative points: -Unclean (marks on walls, carpets needed cleaning, bathroom was not cleaned before arriving, kitchen was a mess: carpet had old vomit on it, sofas smelled and were unclean, hoover smelt of sick when used, no dust pan and brush), kettle was full of limescale and was leaking onto the electrics -many issues over the year: the toilet not working, boiler always braking down therefore, leaving us with no water and also no hot water. -Other flats had better upgraded rooms that were the same price as what we were paying which i think it unfair. -All year round it was very hot in our rooms as we lived at the top, we never used the heating so i would say the top rooms need air conditioning at least as the windows do not open very far. Overall the experience was not pleasant and remember to call up to receive your deposit otherwise you wont receive it for ages.

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Student Review: 1.6 /5
By member1222877 On 25th June 16 verified Verified student

DON'T BOTHER LIVING HERE JUST GET A HOUSE. I've had nothing but problems my entire stay here. The staff are generally unfriendly and have a tendency to walk in and out of flats as they please (privacy invasion much? Been in the shower and had a member of staff enter my room without my consent). Felt like I was in a prison being checked on by wardens every two minutes. The toilets are s***, mine constantly makes noise when flushed and has disrupted my sleep numerous times. Has not been fixed by maintenance. Had to spend weeks showering at specific times of the day to catch a few minutes of hot water because there is constant boiler problems. The WiFi is the SLOWEST piece of s*** you've ever known, just cuts out at convenient times like when you need to submit your essay. The price is RIDICULOUS for such a s******, just because you're in Bath doesn't mean you can charge £7000 for ridiculously long contracts, especially when you cater specifically TO STUDENTS.

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Student Review: 3 /5
By member1122104 On 30th April 16 verified Verified student

You can't live here without at least one thing breaking! For what you get, it's ridiculously over priced! The location to town and Sion Hill is great! Very social place :D

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Student Review: 2.9 /5
By member416065 On 30th September 15 verified Verified student

You don't expect a 5 star stay when you come to halls but for £141 a week you would at least expect the flat to be clean and in working order. It's close to town and near shops which is handy but the cons out weigh the pros by a mile. Moved in on a Sunday, I told them the toilet was broken, only got fixed on a Wednesday! The flat was supposed to be cleaned and yet there were stains, scuffs and burn marks all around the kitchen. Again, I don't expect a 5 star service but this is barely above what a hostel would be. But then this is my opinion!

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Student Review: 3.9 /5
By member1316062 On 30th September 15 verified Verified student

Rooms good size, kitchen good size, possibly a fan in kitchen would be good

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Student Review: 1.4 /5
By member811558 On 24th July 15 verified Verified student

Terrible! Overpriced for what it is! Charlton Court says it is the "high life of student accommodation", try the lowest level of student living! Hot water that didn't work properly, and you still had to run the shower for at least 15 minutes to have a decent temperature even when they fixed the problem. Internet that keeps cutting out, security Gates that have broken twice in a year. Even the staff wernt welcoming! Okay, so you have less people per flat, but is it really worth roughly £140 a week?

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Student Review: 4.7 /5
By member1211052 On 10th July 15 verified Verified student

One of my greatest memories of university was my first year, especially student halls. Charlton Court was comfortable (a lot bigger than most halls including en suite bathrooms and massive kitchens) living with 4 others. Most of all the location was fantastic and social life even better!

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Student Review: 3.7 /5
By member710943 On 10th July 15 verified Verified student

The halls were very pricey, waay too much for any first year independent student to afford

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Student Review: 4 /5
By member810857 On 10th July 15 verified Verified student

Excellent but staff need to chill!

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Student Review: 4.3 /5
By member710816 On 10th July 15 verified Verified student

A great location, yet so many problems occurred over the year with piping, Internet and electrics. The kitchens need updating and the outside gates kept breaking. Despite all of that, it's great for socialising and the pool/ping pong table are great for spending time with friends. Would like the prices to be improved, considering that Waterside experienced none of the same problems our housing did.

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Student Review: 2.2 /5
By member55751 On 28th March 15 verified Verified student

Charlton Court is far too overpriced - it's not worth it for the slightly bigger bed and less people per flat. We spent a week in November without hot water (so no hot showers) due to a broken down boiler. The internet has also been down for about a fortnight in total forcing us to go into uni to do work whenever it broke. My toilet has broken twice - it just stops flushing. Our fridge has been broken from the Beginning - the door won't seal closed as it's supposed to and we've reported it several times - nothing happens.

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All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

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