StudentCrowd-RGB-LongCreated with Sketch. Helping students make decisions SEARCH ARTICLES SIGN IN Write a Review

Charlton Court Reviews

47 Reviews by Students

4.08 / 5
4.08 / 5

How do you rate Charlton Court?

credit: https://www.unitestudents.com/bath/charlton-court
 image credit  |   report abuse
https://www.unitestudents.com/bath/charlton-court

Most helpful review

The staff are incredibly kind and always say hello to you when you come in! The security staff are very helpful and kind. The do lots of events throughout the year e.g., pride, black history, welsh days, christmas etc. It’s quite easy to get any maintenance done but sometimes when it’s busy throughout the year it takes a bit longer. I had a lovely time living here:)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member11111981
On 29th June 24
verified Verified student
Read all reviews

Bath Hall Rankings


Aquila Court #1
Charlton Court #2
Waterside Court #3
James House #4
The Exchange #5
The Depot #6
Avon Studios #7
The Quads #8
Norwood House #9
Woodland Court #10

*Minimum 10 reviews required to be ranked.


Most helpful review

The staff are incredibly kind and always say hello to you when you come in! The security staff are very helpful and kind. The do lots of events throughout the year e.g., pride, black history, welsh days, christmas etc. It’s quite easy to get any maintenance done but sometimes when it’s busy throughout the year it takes a bit longer. I had a lovely time living here:)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
By member11111981
On 29th June 24
verified Verified student
Read all reviews

Q&A


Q
Where is the recycling facility located?
By member865621 On 24th January 22
Q

Ask a new question about Charlton Court

Step 1 of 2
Let us know who's asking...
Step 2 of 2
* We'll create your StudentCrowd account and email you when we have responses to your question.


Already a member?
Click here to login and finish submitting your question.
Login to your account
Step 2 of 2


Don't have an account?
Click here to create one!
Thanks! Your question has been received.
We'll contact you via email to let you know when your question receives replies.

Read Charlton Court Reviews


Student Review: 3.7 /5
By member6112636 On 19th July 24 verified Verified student

Charlton Court is in a great location as it is a 15-20 minute walk into town and right next door to Lidl and a Puregym. As well as this there is a bus stop right outside making it so easy to get around. The accommodation itself is modern and the bedrooms/en-suites are well designed apart from a bit of a lack of storage. The kitchens are a great social space with plenty of cupboards, even if the chairs are a bit uncomfy! There’s been some issues with maintenance requests not being resolved but on the whole if you report something then it’ll be looked at quickly. The reception staff are always happy to help and the 24 hour security gives you peace of mind. Overall I would recommend Charlton Court for first year accommodation.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member11111981 On 29th June 24 verified Verified student

The staff are incredibly kind and always say hello to you when you come in! The security staff are very helpful and kind. The do lots of events throughout the year e.g., pride, black history, welsh days, christmas etc. It’s quite easy to get any maintenance done but sometimes when it’s busy throughout the year it takes a bit longer. I had a lovely time living here:)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member4111741 On 23rd June 24 verified Verified student

i had such a good time living in charlton court, the staff are so friendly and always willing to help (my favs were brian, fran, and mo

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.9 /5
By member11111460 On 16th June 24 verified Verified student

Owain is always talkative and welcoming

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.9 /5
By member7111448 On 16th June 24 verified Verified student

Overall the flats and management are excellent

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member11111356 On 14th June 24 verified Verified student

Loved being able to see my mates whenever as we’re so nearby. But then some of the staff who work during the day at reception are hopeless such as writing insensitive emails, never know the answer to any questions even though they work here, don’t get anything done in my opinion that r take ages and more (there’s a few who are great tho) and don’t get me started on the night staff omg!!!! Brian and Dean!! Love them and make it so welcoming, making sure ur okey, having amazing chats for hours, both literally dads to us making sure we’re okey.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By member13111238 On 13th June 24 verified Verified student

Brilliant for if you are studying at locksbrook campus. Very lovely staff !

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.6 /5
By member12110711 On 10th June 24 verified Verified student

really great experience great location friendly and helpful staff

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.1 /5
By member11110708 On 10th June 24 verified Verified student

Best student accommodation!!!!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member8110707 On 10th June 24 verified Verified student

Good accommodation with enough space in bedrooms, big kitchen and friendly staff

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By Emily57 On 9th June 24 verified Verified student

Absolutely love the rooms here (especially the green ones). The ensuites are really good size with alot of storage and the shower is also a good size. Love the main rooms incredible amount of storage and lovely bed. perfect room honestly, i love my room so much!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4 /5
By member5110617 On 8th June 24 verified Verified student

Being on the 4th floor of charlton is awful. Heat is ridiculous. Wifi is unreliable too plenty of times it just went out and sometimes even 4g is better. No circulation either and so dry. Mattress is pretty bad too and springs are spent.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.1 /5
By member11110415 On 5th June 24 verified Verified student

It was very functional and spacious. The en-suite was a massive life saver and everything was in perfect distance, from Lidl to Pure Gym to bus stops. And I had a very scenic view of the river.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 6th June 24
Student Review: 3.6 /5
By member7110096 On 31st May 24 verified Verified student

Since my campus is close, it makes getting to classes so much easier. amenities are good enough as well as the cleaning. The staff here are also really good. Issues arise from kitchen and individual bathrooms but all in all, its well rounded.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 1st June 24
Student Review: 3.7 /5
By member7110040 On 30th May 24 verified Verified student

Generally really happy with my experience here. The staff are always lovely, bar one occasion but they seemed stressed so it’s ok! The flat wasn’t clean when I moved in and had to clean it but the corridors and communal spaces always feel clean enough. It’s very expensive but it is in Bath generally so hard to not accept that.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 1st June 24
Student Review: 5 /5
By member8108115 On 6th May 24 verified Verified student

I’m not left wanting for anything. It’s reassuring to have 24/7 friendly staff on call for any issues and the events they run are inclusive and inventive.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 10th May 24
Student Review: 5 /5
By member991918 On 5th October 23 verified Verified student

Really nice spacious room and the staff are absolutely lovely would highly recommend.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member1091892 On 4th October 23 verified Verified student

Brian at the front desk ( night safety) is the best bloke I’ve ever met, give him a pay rise please because he does his job brilliantly and makes us all feel so safe, he’s such a sound guy. Xxxx

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member790604 On 30th August 23 verified Verified student

Staying at Charlton Court was really beneficial to my first two years at uni, the location couldn't be more convenient for students based at Locksbrook, especially useful having hobbycraft, lidl and costa nearby too. I felt safe staying there and will really miss Charlton as lots of memories were made there. Apart from a few maintenance issues that were sorted fairly quickly, I would 10/10 recommend to others.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member1189152 On 20th July 23 verified Verified student

Kind staff always available when needed (and emergency staff 24/7). On site trustworthy contractor is available to fix anything you need (and often fixes what you need fixed the next day - you don't always need to be present, this is great when you have work or uni). The only issue is laundry facilities arnt enough for everyone and some are often broken but it's usually fixed soon enough.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 25th July 23
Student Review: 4.1 /5
By member1389089 On 18th July 23 verified Verified student

Very nice place - great staff service and polite

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member688607 On 4th July 23 verified Verified student

Maybe one of the top3 apartments on the Lower Bristol Road!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member688512 On 1st July 23 verified Verified student

The apartment complex was a great place to live, the kitchen was great and the room was comfy. A lot of things broke unfortunately and there were some mould issues but most of the things were fixed quite quickly. The staff were all really lovely people and very happy to help any problems we had.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By member1288437 On 29th June 23 verified Verified student

The night team were honestly the nicest Brian and Dean helped with absolutely everything and made sure we were happy and okay constantly. Grace and Owen at the desk during the day are the nicest and the funniest people. Those four really made my experience here the best it could have been!! So thank you and shoutout to them!!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.1 /5
By member888436 On 29th June 23 verified Verified student

The staff is what made my experience, mainly night staff (Brian and Dean) and Grace :)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 5 /5
By member787878 On 22nd June 23 verified Verified student

Perfect location between uni and town, staff have always been so lovely, accommodating and supportive of our flat! If I could stay forever I would :)

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Reply from Charlton Court On 25th June 23
Student Review: 1.1 /5
By member838760 On 1st June 19 verified Verified student

If I could give it 0 I would. The wifi to begin with is ridiculously slow and doesn't even work in block A. The door to block B has been broken and not locked since November (2018) which makes me and many others feel very unsafe, and it's unlikely to be fixed before we leave. The staff just come into your flat/rooms without announcing. I would be fine with paying the amount they charge since we are in Bath if the place was half decent, but even with submitting complaints you barely get any help or a response from staff or Unite themselves. Definitely do not recommend.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.6 /5
By member1134710 On 1st November 18 verified Verified student

I am pretty disappointed in Charlton Court and it is honestly not worth the money. Positives: Friendly staff, fairly quick to resolve maintenance issues, good location (Costa/Mcdonalds/Lidl close by and only a ten minute bus ride into town. Negatives: The cleaners hardly come in and when they do the kitchen is never cleaned adequately. The sofas in the kitchens are disgusting (stains all over, tears and just generally filthy). The hob takes a while to heat up. The cupboards are dirty inside. In my first month here i found about 12 dead flies in my freezer which is sickening.. My bedroom door frame also fell completely out of the wall in the first month. The toilets are very noisy after you flush them which is just annoying. Generally worth paying a little bit more for the other halls in Bath because Charlton Court just isn't worth it.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1.7 /5
By member1326178 On 30th March 17 verified Verified student

This place is seriously over priced. It's also a particularly miserable place, there's no community feel and you can go days without seeing anyone on your own floor due to large amounts of empty flats/rooms. The condition of the flat/rooms upon moving in were dirty and run down. The day staff are genreraly friendly and helpful however, the night staff not so much. The view from the flats on the exterior of the building is beyond tragic featuring a graffitied abandoned warehouse. The location is convienient for buses and there's a couple of shops near by but apart from that not a great area. Overall Charlton Court is NOT value for money. They make a good impression on open days/online pictures but in reality there is much better accomadation available elsewhere.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1 /5
By member1025915 On 19th February 17 verified Verified student

Can I rate it 0? Students were horrible people, no support given when trying to leave or even change room, left me with huge health issues

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.9 /5
By member1125369 On 20th December 16 verified Verified student

it's alright for first year accomodation

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1.9 /5
By member1324930 On 4th December 16 verified Verified student

make this your last option as the building is very old so does your room. Hot shower does not work from time to time on a going basis

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.1 /5
By member1324202 On 1st October 16 verified Verified student

(Resident from 27/09/15 - 17/09/16). Positive points: en suite, friendly staff, quick to fix issues. Negative points: -Unclean (marks on walls, carpets needed cleaning, bathroom was not cleaned before arriving, kitchen was a mess: carpet had old vomit on it, sofas smelled and were unclean, hoover smelt of sick when used, no dust pan and brush), kettle was full of limescale and was leaking onto the electrics -many issues over the year: the toilet not working, boiler always braking down therefore, leaving us with no water and also no hot water. -Other flats had better upgraded rooms that were the same price as what we were paying which i think it unfair. -All year round it was very hot in our rooms as we lived at the top, we never used the heating so i would say the top rooms need air conditioning at least as the windows do not open very far. Overall the experience was not pleasant and remember to call up to receive your deposit otherwise you wont receive it for ages.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1.6 /5
By member1222877 On 25th June 16 verified Verified student

DON'T BOTHER LIVING HERE JUST GET A HOUSE. I've had nothing but problems my entire stay here. The staff are generally unfriendly and have a tendency to walk in and out of flats as they please (privacy invasion much? Been in the shower and had a member of staff enter my room without my consent). Felt like I was in a prison being checked on by wardens every two minutes. The toilets are s***, mine constantly makes noise when flushed and has disrupted my sleep numerous times. Has not been fixed by maintenance. Had to spend weeks showering at specific times of the day to catch a few minutes of hot water because there is constant boiler problems. The WiFi is the SLOWEST piece of s*** you've ever known, just cuts out at convenient times like when you need to submit your essay. The price is RIDICULOUS for such a s******, just because you're in Bath doesn't mean you can charge £7000 for ridiculously long contracts, especially when you cater specifically TO STUDENTS.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3 /5
By member1122104 On 30th April 16 verified Verified student

You can't live here without at least one thing breaking! For what you get, it's ridiculously over priced! The location to town and Sion Hill is great! Very social place :D

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.9 /5
By member416065 On 30th September 15 verified Verified student

You don't expect a 5 star stay when you come to halls but for £141 a week you would at least expect the flat to be clean and in working order. It's close to town and near shops which is handy but the cons out weigh the pros by a mile. Moved in on a Sunday, I told them the toilet was broken, only got fixed on a Wednesday! The flat was supposed to be cleaned and yet there were stains, scuffs and burn marks all around the kitchen. Again, I don't expect a 5 star service but this is barely above what a hostel would be. But then this is my opinion!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.9 /5
By member1316062 On 30th September 15 verified Verified student

Rooms good size, kitchen good size, possibly a fan in kitchen would be good

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 1.4 /5
By member811558 On 24th July 15 verified Verified student

Terrible! Overpriced for what it is! Charlton Court says it is the "high life of student accommodation", try the lowest level of student living! Hot water that didn't work properly, and you still had to run the shower for at least 15 minutes to have a decent temperature even when they fixed the problem. Internet that keeps cutting out, security Gates that have broken twice in a year. Even the staff wernt welcoming! Okay, so you have less people per flat, but is it really worth roughly £140 a week?

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
Internet / Wifi
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.7 /5
By member1211052 On 10th July 15 verified Verified student

One of my greatest memories of university was my first year, especially student halls. Charlton Court was comfortable (a lot bigger than most halls including en suite bathrooms and massive kitchens) living with 4 others. Most of all the location was fantastic and social life even better!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 3.7 /5
By member710943 On 10th July 15 verified Verified student

The halls were very pricey, waay too much for any first year independent student to afford

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4 /5
By member810857 On 10th July 15 verified Verified student

Excellent but staff need to chill!

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 4.3 /5
By member710816 On 10th July 15 verified Verified student

A great location, yet so many problems occurred over the year with piping, Internet and electrics. The kitchens need updating and the outside gates kept breaking. Despite all of that, it's great for socialising and the pool/ping pong table are great for spending time with friends. Would like the prices to be improved, considering that Waterside experienced none of the same problems our housing did.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited
Student Review: 2.2 /5
By member55751 On 28th March 15 verified Verified student

Charlton Court is far too overpriced - it's not worth it for the slightly bigger bed and less people per flat. We spent a week in November without hot water (so no hot showers) due to a broken down boiler. The internet has also been down for about a fortnight in total forcing us to go into uni to do work whenever it broke. My toilet has broken twice - it just stops flushing. Our fridge has been broken from the Beginning - the door won't seal closed as it's supposed to and we've reported it several times - nothing happens.

Value for money
Location
Property management
Cleaning
Social spaces
Social experience
All reviews are the views of StudentCrowd members, not of StudentCrowd Limited

Considering Charlton Court?

We love helping people make the best decisions about University life.
We love helping people make the best decisions about University life.
Thanks for the feedback!
StudentCrowd is free to use, but in order to report, vote, and leave reviews, you need to create a free account.