Scotia Quay Reviews

Student Review: 2.1 /5

By member559060 On 27th May 21 Verified student

We may have been in a pandemic but it was good awful. Told them I was checking in 2 days early because of travel arrangements... Room was still full of stuff from last tenant. Window broke multiple times. "Social area" was like sitting in a fridge and there was only 4 chairs at the table (round table) Upstairs neighbours were rude af, rowdy and it sounded like they were battering each other- security didn't care. Smoking area is right under a window so good luck if you don't smoke. Heating was AWFUL. I literally came home early because I was constantly cold.

I have been here less than 3 weeks and already the older reviews have been proven true. This morning a member of the accommodation team aggressively removed a guest of mine who happens to have diagnosed severe anxiety. This experience has affected both of our mental health and has led to feeling fearful and paranoid of breaking one of very many absurd sounding rules including not being allowed any electronics (despite the fact the students union have issued lists in direct contradiction of these rules) staff have also put a disabled student in direct danger by taking an hour to respond to the call of a distressed mother saying her daughter was hypoglycemic - if I had not been there to assist she would have been in mortal danger. I am genuinely afraid of what else may happen during my tenancy - if they can be this heartless, uncaring and draconian within 3 weeks, they may get worse until summer. I didn't believe the low reviews either - but I wish I did. Never stay at this place.

Student Review: 1.3 /5

By member542427 On 26th September 19 Verified student

Absolutely by far the worst student accommodation I’ve ever lived in. Moved into a self contained flat to find black mould on the bedroom window sill, a faulty window latch which makes the bedroom window swing wide open, the kitchen ceiling was plastered and still isn’t dry over 6 months later

Living in Scotia Quay is like been in prison, the communal areas are not clean and the water pressure in the shower is crap. The lights in the kitchen go off after so long then don’t turn back on for ages. The hot water is an issue that needs sorting as it comes out boiling hot and is a hazard for people burning themselves. The tap also leaks at the back making it smell damp. There is no social space in the flat as there aren’t enough chairs for everyone. I 100% wouldn’t recommend scotia to anyone, it has affected my mental health and I’ve only been in for 2 months over the summer. Thank god I am moving out soon.

I am currently a student at the University of Sunderland, I am living in Scotia Quay, Allan House and my experience has been horrible. The pros are: the fast wifi and the fact that you have your own bathroom, also its very peaceful and quiet. The cons: 1st Security constantly enters your flat and it's the most annoying thing ever, the security never seems to have a reasonable reason to why they are constantly going inside the flat and it honestly bothers me a lot and I've seen security go inside students rooms which is invasion of privacy; 2nd rules are too strict for nothing, staff and security are always on the look out and treat the students as kids that don't know what they're doing, like someone else said, is like boarding school where you live in a room and have so many dumb rules that u feel like you're in prison. finally 3rd the location of the halls is too far away from the University campus, and even if there is a mini bus that takes us to uni, its always late.

Cleaning is practically non existent and any interaction with the staff is disappointing. They treat students like second class citizens and with utter damn disrespect.

Student Review: 4.6 /5

By member1225596 On 3rd January 17 Verified student

This is one of the services that In thought was a tad expensive.

It is like being a boarding school. Get spoke to like children off the staff and have place freshers next to family's which means any slight noise we were getting complaints. There is no social space just a tiny kitchen for all 5 of us (only four chairs). The best way to explain it is it feels like your children at a boarding school. Wouldn't do it again